friendly people. nice comfy room. parking space.

staff was kind, parking was easy

there is a nice free parking (great for me, as i was travelling by car) with nice wide prking

in reception and the bar was so helpful she recommended a restaurant and called a taxi for us

check in bar chef xxx great pizza

the spa pool access costs 20 euro, but the spa is lovely - well worth the

we were very satisfied with our stay! great hotel, good breakfast and amazing spa swimming pool!

great service and the spa is very good.

massages available in the spa on the saturday we were there, although we later found out from a taxi driver that

gym and spa are excellent

they even allowed me access to their gym shower off-hours because i flew

the bar shut at 10.30 pm and we would have liked to stay later

great value and a well equipped gym too

wifi was very unstable. breakfast was just so so.

the hotel has an ok gym and a nice mixed sauna, but there is no locker room to change clothes for those using

spa in house

clean hotel with spa and gym, perfect location, delicious breakfast (great coffee and juices, high quality food

perhaps book spa treatments before arrival?

the spa was fabulous

spa was busy

spa not operational

size room, bed, room service

no pool, wifi wasn t very good, especially in the evening.

wifi was good

excellent up market tapas bars nearby

spa time limit is just one hour

also highly recommend booking the spa service, the staff was very attentive and professional

very friendly staff that spoke good english - ambience of the hotel and the room itself - gym and spa

the room was spacious, quiet, and impeccably clean, with a big, super comfy bed that made for a great night's

the price of accessing the spa area, which is 20eur for 1 hour.

wifi was easy to use and good signal

wifi good

on the friday night, might have been after an event - it seemed to mostly be families with young kids, not

location, friendly staff, fast and reliable wifi

wifi signal is very week in some rooms, the only place where i could connect was in the hall

breakfast was excellent, the rooms very good quality, liked the balcony, and the overall feel was

they offered a wide selection of cold and hot dishes for breakfast both as a buffet and a la carte

also the prices at their bar were very high

bar did not serve a glass of cava

there is a comfy bar for hanging out and the breakfasts are cooked to order, with the freshest oj you ll ever

loved the spa like bathroom and shower with glass view to room and window

spa was not easy to reach, warm red wine at the bar

this time we used the spa (petite and perfect) and ate at olio, the restaurant

nice and clean gym and spa area, spacious and clean room, walking distance to museums, old town, with a variety

is superb -the room is superb -the breakfast is superb -the staff is superb -the spa is

could be softer bar should stay open later for hotel residents and room service should be available until

feels a little expensive for size of room and lack of amenities like gym, etc

decent wifi. comfortable bed.

said it was pet friendly not happy that we had two small dogs charged 30 per dogud83dude33

reception & room service staff were really attentive and helpful

the food was super and the spa was great to start the day before breakfast

great location, rooms were clean and quiet, super friendly staff, great spa and swimming pool

great gym and spa facilities and fantastic breakfast

- and we also enjoyed the spa and the breakfast

the spa was a a nice addition especially on a colder evening to come back to

spa is extra charge and rather expensive. fitness room tiny.

fantastic location and views friendly staff beautiful room and the spa was great

no spa facilities, sauna steam room etc...

could not use the sauna without payment for spa treatment

cute spa set up and good looking gym even though i didn't use it

if the sercotel gran bilbao also had a pool it would be heavenly!

buffet breakfast was sensational and set my wife and i and the kids up for the day

perfect breakfast with a kids play zone! thank you for having tasty and calm breakfast time ;)

the wifi wasn t very reliable.

there wasn't room service either

disappointed gym / spa facilities not open but understandable in covid times.

even a small spa or spa facilities would be a great addition.

had a bar for cocktails at night , wonderful full french breakfast

staff was friendly and helpful i also liked that they had bar and place to eat

room service meal , menu was limited and food was just ok

spa and gym area great - beautiful lobby - availability of drinking water and snacks - amenities in

room quiet and beds comfortable. spa and pool good. breakfast excellent

spacious bathroom

rooftop pool paired with the spa facilities were great

good wifi, clean room and helpful staff, location just off the main street ok

the rooms are very luxurious and clean, the golf course is fantastic and the spa are is a dream

location, room, breakfast arrangements

the rooftop bar has lovely views and the food was excellent

limited reach of wifi

nice hotel, nice breakfast, very helpful staff, would love to stay again if travel to bilbao

shower in the spa after the sauna/hammam

i did ask but the housemaids were a bit reticent to give them, even after leaving a note in spanish - very,

spa and kindness of staff

the spa and massage treatments were excellent and the welcome drink was a nice touch

the spa was wonderful the guys there helped as to relax and to feel special

did not have time to try gym but it seemed nice

staff, room, airco, shower, bed, wifi, facilities, hygiene, design, breakfast, price

are pushy with making you do a survey if you want wifi and call you to ask why you did not give them full marks

the breakfast and lounge area were beautiful and it even had a very well equipped gym

good bed, shower and wifi

wanted to get a spa treatment in the evening at 8 p

the spa and gym facilities were also very

good gym and average breakfeast

instructions to find garage and ev charging were clear

gym was clean with good selection

all as good as expected, except no wifi at all

nice place in the middle of nature, they provide all sorts of facilities (barbecue, pool, huge common terrace,

the pool was nice for cooling off but sometimes due to the size difficult to get in when other guests

wifi-room service

pool gardens fact that it was very very dog friendly . house location

the pool with a view and free wifi added to our comfort

the rooms were very comfortable and the pool and garden is very nice

large & clean swiming pool

nice house with a kitchen nearby the pool dedicated for guests where you can store & cook your dinner

the pool with a view and free wifi added to our comfort

the breakfast was amazing!

clean, beautiful furnitures, spacious, nice view, great breakfast

as we went during the quiet season we were alone and they made us a lot of food for breakfast regardless which

good buffet style breakfast

breakfast was lovely and staff were very helpful

a price tag of almost 800 incl breakfast in august the spa should have been included

the spa services were exceptional

we were not met by concierge, no luggage racks in room, no way to indicate room occupancy, no spa/restaurant

there was a charge for spa usage incorrectly applied to our room (this was quickly rectified by

very friendly staff, beautiful location and atmosphere. nice swimming pool.

right across from one of the beaches. nice breakfast. great staff. wifi.

the breakfast is very good there.

is 14 euros a day and breakfast 12euro when you book in or 14 euros if you want it in the morning this is for

also breakfast does not start until 7

was 12,5€ extra pax and 7) for kids

wifi didn't work

the wifi in the room was practically nonexistant

beautiful location, easy parking

very new and the spa was fantastic, also the location and the atmospher was perfect!ud83eudd73

spa we booked was very good and staff were lovely

the spa was closed due to maintenance and there was no morning yoga

place will definitely be back lovely service clean delicious breakfast clean spa perfect

great vegan lunches, the spa was wonderful, morning yoga and my kids loved the skate paths