of the ymca swimming pool was a great free and unexpected bonus, organise it before you leave the hostel and

loved that the ymca gym facilities were all available for use

wifi was practically non-existent at times

the location.the kitchen

if quarter dollars change were available at the reception for laundry

not having enough spa baths this place is amazing it is very clean very quiet the staff is very friendly the

beautiful fancy spa tub

room look exactly as the picture that was a plus for me and the spa bath was perfect as well

the only thing i didn't like was that there are not enough rooms with spa bath.

the spa let 2 people be comfortable in it

the spa facilities, workout area, and pool were exceptional

the spa and gym were a great amenity and we were invited to use it even after we checked out that

the food at provisions was excellent and the spa staff were lovely

to flo and janet at the restaurant, the spa was superb (jamie)

to learn that the spa was closing

i was misled by the information listed about the pool and spa as when we arrived we saw that the whole thing

excellent room service and front desk staff.

kids liked that they had popcorn freshly made for all guests to enjoy

pool wasn t open

would be nice if the bar opened a couple of hours earlier

nice kitchen w/full size fridge

very clean, nice bed. kitchen and bathroom worked well.

fast wifi connection

room was more like a mini-suite, with a full kitchen, including a microwave, coffee maker, and a full-size fridge

would have been ideal if the pool and/or hot tub spa were open. weather was so nice...

there wasn t a laundry room in my building.

have a good breakfast like eggs,pototaoes,sausage, bacon, cereal, oatmeal, waffles & plenty 2 choose from on

would have been ideal if the pool and/or hot tub spa were open. weather was so nice...

was a kitchen in the room so i was able to cook

very nice and clean great breakfast

that’s it’s close to the casinoud83dude0a

went to casino and couldn't get in because i had a backpack, not posted anywhere including casino

convenience for me when the casino opens

the casino and the food maxx supermarket is just a couple of blocks on san pablo ave, like 2 blocks on

the walk in shower was spacious and the spa tub was awesome

everything was clean, updated, pool and spa which are hard to find in the bay.

the spa tub is awesome!

it was nice that they had laundry facilities

bar served grilled meats in the evening

indoor spa wasn t very enticing.

spotty tv service and the refrigerator froze my food. no spa is available as advertised.

spa room out of order

the second time i did not have the spa in the room

clean, comfortable, lots of space. and a nice complimentary breakfast. and, a great spa tub.

spa tub

the spa bathtub, spacious rooms, comfortable bed and completely self check-in

was great, the bar downstairs is nice and the food is good

some issues figuring g out the heating system and wifi access but texts to the management were responded to

location, clean, comfortable bed, good shower, secure parking

no smoking rooms and parking lot was on a hill. also, thought they had a spa but they didn't

wifi does not work

will not let you inside the lobby , crappy wifi , room is a bit on the beaten side , electrical sockets are worn

very nice, room was ready and set up very well, hard floor so floor cleaned well, continental breakfast with

room was clean. service was friendly and quick. breakfast was good.

the spa like feel and the filter water stations in each hallway

the price for spa treatments was a bit high

single detail was perfect - the staff, facilities, and treatment were top notch, and the spa was divine

like a spa retreat

i loved the spa smell throughout the hotel

was bad, done in room because the spa was under construction, weird experience

i wish they had a spa and wellness services

no bath tub no spa restaurant was only fair

room with the bay view, the room itself, very cosy, the staff were exceptionally nice, the breakfast was very

views are incredible! staff are very friendly. gym has great equipment. walkable location.

there was no spa and wellness center as advertised.

well my kids and i stayed here the most comfortable place that made me feel safe with my two sons

was on the noisy side, and there must have been kids above us with all the banging going on

friendly staff, allowed early check in and late check out

complimentary late check out offered

i have previously stayed at the huntington (temporarily closed) when in sf, which has a very nice spa and bar,

just to say something negative, there is no swimming pool/spa and the double bed (in the standard bedroom) are

could be better - slow and pretty much unusable for anything serious - like netflix for the kids

room service costs, gym equipment tv channels not working, only one lighting option in bathroom.

beds for the kids were not made up and we arrived late at night

m very upset that your website stated in room spa services

the spa soaking tub was worth every penny

spa and wellness facilities are advertised but do not exist

there should be a shower for guests who ise the gym before they are able to check in

it was clean and close to things the kids could do.

the cleanness and spacious rooms

hotel and spa is very close to the freeway, but we didn't hear any noise

everything from the greeting as we walked to the spa treatments

spa treatment was just what i needed

everything was wonderful just want to book spa treatment next time

lack of amenities no pool or spa but may be due to the location

dinner/room service menu was the same and not a great variety especially if you don't eat seafood

at 12 & 13, our kids are too old to sleep in the same beds with other family members, and too young to be in

laundry machine for self-laundry was a joke

i found room service an expensive option for me.

advertised with a spa but disnt have one on site

that there s no spa services

spa not working unfortunately a sauna after using the gym would have been great

my kids especially loved the beautiful pool and spa area and we adults loved reading about the history of the

and lots of pillows, nice hot shower with big shower head, nice bath products and hair dryer, room service option