food all delicious! horse riding was fun and spa services great!

the spa was amazing

historic, unique and relaxing. spa on premises. lovely pool and grounds. staff very attentive.

beautiful property. loved the rooms, pool, restaurant, grounds

it would have been great if there was wifi in all rooms.

the pool area is very nice!

hotel administrator-receptionist-accountant-bell boy-valet parking is a nice guy

the pool was freaking cold, the lake had better temperature than the pool at any given hour

spa is not included which was kinda a big disappointment for us

spa facilities were not what we expected, but perhaps our expectations were out of line.

staff is nice, location is great, pool area is nice.

room service and food overall was great

allow kids to be jumping and playing in the jacuzzi pool,not able tu use it for that reason

service was excellent, all staff were very friendly. the spa is the hidden gem here.

didn't have enough beer in stock at the pool bar, at the pool bar, no beer

didn't have enough beer in stock at the pool bar, at the pool bar, no beer

there was a tv show shooting while we were there, definitely no place for kids

no wifi in the rooms

great view of lake, and the breakfast was fantastic

the breakfast on the terrace was great and we had the pool to ourselves most of the time

the breakfast on the terrace was great and we had the pool to ourselves most of the time

great pool too

breakfast and staff very good. attention very good

the building, swiming pool

wifi service can improve a lot. is the only issue i see about this place.

said there was wifi in bedrooms but this didn't seem to be the case in all rooms

of the hotel is unique, very clean, staff is very helfpul and professional, parking available for car, security

giant swimmingpool perfect both for swimmers and for little kids

are 3 things i didn't like: the swimming pool is really cold so as the outdoor jacuzzi

they have created a large lush tropical garden in the middle of a golf residential development

the pool is not heated

beautiful property. excellent landscape garden. beautiful pool. i stayed in the boungalo.

perhaps have more options in the restaurant menu and more service at the pool.

very nice boutique hotel, beautiful pool and gardens

the hotel is so nice, relaxing, meet with nature at the pool and chill music

pool is like a little oasis without any disturbing noises from traffic or constructions etc

pillows were like from 10 years ago they don't have hairdryer or iron the chairs for the pool are ripped and in

bed was not comfortable, also the air conditioning did not work and my car was hit in the parking lot

the pool was dirty and we couldn't use it

s3e that the owners haven't invested a penny in accomodations, repairs or anything at all, the parking is a

the pool is beautiful and rooms are large and comfortable they feel brand new

they offer breakfast that is served outside so it can get a bit hot

breakfast was very nice to be enjoyed in the beautiful garden

free parking on the

good value for your money, nice pool

the pool and amenities are nice and comfortable, as advertised

i forgot ask the wifi password and in my arrival doesn t give me.

the spa has great services and their massages are truly repairing

no activities for kids

there could be more social activies for both adults and kids.

surroundings and pool area

the gym is really not a gym but a bunch of old equipment thrown in a dark room

the view and the opportunity to use the pool of hotel montetaxco

pool was not working

everything!!! pool - jacuzzi / restaurant/ rooms / service / spa /

view for breakfast

poor wifi in the room

staff's courtesy, the incredible pool, the view, and the very pleasant room; also the recommendations they gave

the pool could have been heated, but the jacuzzi helped :-).

views, clean, comfortable, spa was amazing with massage available, swimming pool and great food

the spa area doesn t exist there is only one chair where u can have a massage , there is no massage

noisy family in room above, with kids running back and forth late at night and moving chairs across the tile

beautiful room view swimming pool

the crow dosnt spaek inglis. and the dont hove a kids zone.

spa was a joke

appreciated the free parking on site and easy driving access to the hotel via the cuota

is no wifi anywhere but the restaurant and lobby

otherwise i loved it, as did my kids

no wifi except in the lobby

location is a time traveling, has so much history and you have to try the mine and the pool, but the most

nice spa tub in bedroom

trendy place with artistic design and culinary expertize, beautiful view, great spa facilities

one of the highlights was the temazcal spa treatment he recommended (and performed) that our whole family

parking for only 1 car, if that space is full owner will drive your car to there private lot and

breakfast was basic but nice, bed was pretty comfortable, hotel is quirky but nice

we could know in advance that we need to book in advance massages and the spa facilities

everything in the pool

great gardens and pool!

the kitchen could have more amenities like coffee maker, toaster, microwave, detergent etc the pool was

3 minor things (which do not diminish the awesome experience on the whole): the signal of the wifi is not very

didn't use the pool but it looked nice

just wish the bar had been open, staffed and functioning

pool is chilly and jacuzzi isn't heated

include parking space as part of the facilities but the day of the arrival they say it is already packed

bad wifi, a little run down and hairdryer not working - restaurant expensive

the hotel says it's a spa but it really isn't

the rooftop bar was also very nice, perfect vibe, good food and ambiance

lots of street noise. wifi in our room was spotty and sometimes not at all

the wifi worked perfectly and there was stable hot water of shower

right in the city center , the view from the rooftop bar was amazing .

the water in the swimming pool was not clean. the pool was free to use though

the service and the water park messy

the same is applicable to the parking lot, too small

pet friendly hotel without extra charge like most of the hotels in mexico

swimming pool and mountain view

there wasn t bar service at the pool

the pool had a good temperature and overall my experience was enjoyable

there wasn t bar service at the pool

the bed comfy, clean rooms nice pool beautiful gardens.

very good value for money, great pool and friendly staff

the pool ., the garden., everything outside the room

this place ticked all the boxes above, the bigger swimming pool was warm, and clean

quite a distance and up many stairs, or steep ramps just to get to the lobby, for things like wifi password,

no phone in the room means no room service unless you jump through hoops and use your own cell phone to call

pool where swimming classes are not held daily felt like heated water, very relaxing

parking: space very small and hotel can t guarantee parking for all the rooms 2

wifi service, there is not specially in the rooms

didn't like the other hotel guests drinking and having a blast in the pool and parking lot well into the night

didn't like the other hotel guests drinking and having a blast in the pool and parking lot well into the night

the pool is not actually a pool, just for kids

very nice big split-level room. large bathroom area. good parking. great location. great decor.

no towels the first night - we were given pool towels because nothing else was available

i was dissapointed with the pool

the pool is to small as well the jacuzzi and there is no where were you can take the sun.

free parking

the spa offers good massages and they offer yoga classes and ceremonies

facilities are great, food is good (a little bit pricey) but the spa is excellent

spa is amazing

the restaurant offers ok food but nothing memorable and we had to wait forever for room service

great breakfast. room was great, as well. and enjoyed the grounds and pool.

had breakfast included and the options were all excellent

wonderful pool, quiet room, and good wifi

food was delicious, and there were a lot of breakfast options included

the hotel is in a nice and quiet spot (10 min drive from downtown) and the wifi was decent (intermittent once

excellent breakfast options

10 min to estacas . they gave us the option to change breakfast for dinner due to the timings

staff is friendly and helpful, good breakfast, spacious kingsize room, comfy bed