no shuttle, wish there was a hot tub

no shuttle service to venue

no airport shuttle and too expensive

be nice if they offered shuttle to ampatheater

indoor pool was nice but a little bit cold for the grandkids, although it was warmer than many other

staff were very mean and the shuttle was not running every 30 mins as stated.

it makes it convenient for our grands to spend the night with us and play in the swimming pool

thought the breakfast was continental style but it was like a kitchen to some extent the food could be ordered

that we wanted for a nice weekend bar restaurant swimming pool jacuzzi was available

we enjoyed the pool and the spa.

the free airport shuttle ride to the hotel was quick!

have a free shuttle from into the airport and to the mall of america

loved the pool area the deliveries from american pie the maid service was excellent and the shuttle service to

great shuttle drivers

comfort room,good shuttle

location amenities of choice convenient shuttle with staff that are very pleasant with excellent customer service

staff help & airport shuttle service

restaurant was closed and no shuttle to and from the airport due to covid?

airport shuttle, very clean, great mattresses & bedding, nice toiletries, great water pressure, warm

airport shuttle, tv, clean, friendly. secure, wi-fi, printing

lack of broader shuttle service major problem due to out of the way location

clean and comfortable room! the staff was great and room service was quicker than i expected.

don't do breakfast room service anymore which was a huge loss for us and why we won't go back again

room service for entire stay

there was plenty of parking for us who travelled from out of state

the price was excellent. clean and convenient. did a park and fly. very nice shuttle service.

location, very clean & elegant, free shuttle, 12pm check-out and great price on bookings

clean,quiet,shuttle

the airport shuttle did not leave early enough for my flight times ? ?

shuttle i had scheduled in the morning was canceled at the last minute, but the offered to

shuttle, large very comfortable room

the shuttle drives were very

hot breakfast, spacious rooms, plenty of parking, many restaurants around and variety of stores, shuttle service

the free shuttle to the mall was a great plus

they have a great selection of breakfast items, free shuttle to the airport and mall of america

appreciate the shuttle service but be warned that best if you schedule a day ahead

missed the return shuttle from the moa and had to take a cab

the desk staff and the shuttle diver were very helpful and friendly.

the pizza from room service was not very tasty. the shuttle was hard to coordinate and connect.

free shuttle service to the airport, mall of america, etc is a plus

found it frustrating that the shuttle service stops operating at 10:00 pm from the airport and 10:00 am to the

this hotel because it offered shuttle to the airport- and then no shuttle

the shuttle is free snd 24/7

i chose this hotel for the convenience of the airport shuttle, however there was no airport shuttle

shuttle to the airport as promised, first room for our daughter & family had no working heat, had

they shuttled you in 5 mile radius so we used that perk to go to mall of america

convenience to activities, and airport shuttle

it was a plus to have the shuttle to bring us to mall of america

shuttle to malls of america and the convenience of being so close to different stores

very positive experience, the hotel was very clean, the staff was helpful and the shuttle was also very good

the free shuttle bus to the airport is provided

could not get through to shuttle service when we returned but they did readjust the price for the taxi we had

prompt service coffee and cream shuttle

it was very clean. the shuttles to the airport were very good.

location shuttle

close proximity to main shopping areas, airport shuttle, helpful staff.

clean, convenient to the airport, and even offers shuttle service.

shuttle service was great

a frequent shuttle to airport with lovely driver - i think he was from ukraine and he was very helpful and

24/7 shuttle to airport and free breakfast

from answering questions over the phone before my visit to the shuttle to the airport when leaving

comfy room, good breakfast, shuttle to/from airport and moa, accommodating staff.

clean and modern; staff was friendly and helpful; airport shuttle was very beneficial and easy to

wonderful shuttle driver.

the staff were friendly and we also liked the shuttle service to and from airport.

great service at the front desk! great breakfast. super shuttle service

the staff, beds, breakfast, shuttle,location , price, everything was excellent

the shuttle drivers were very diligents and very nice, driving us from and to airport, and to and from

the shuttle even picked me up at 1 am because my flight was late

shuttle worked very well

on shuttle took 2 hr after landing to get picked up

shuttle to airport

shuttle to and from the airport and mall of america, making shopping very convenient

great location, outstanding shuttle crew. clean

airport shuttle was very convenient, close to some restaurants.

we really loved the free shuttle to and from the mall, that was

they had a shuttle to shopping but we didn't use

free breakfast, free shuttle to mall of america and airport. kitchen in rooms.

friendly and helpful staff with great shuttle service to moa

room size and functionality, proximity to mall and airport, shuttle service

shuttle service to and from airport

very helpful, cheerful staff. free shuttle to the fair and free parking.

24 hour shuttle, mall a short distance away

very convenient to be able to stay and park there and ride the shuttle to the airport.

great shuttle service to mall and airport

it was in a great spot with free shuttle to the mall, the staff were incredible, and everything was so clean

great bed, , quiet, friendly, shuttle to airport and mall

only thing i had an issue was the shuttle was supposed to run at the bottom of the hour but sometimes it wouldn

shuttle was supposed to run at the bottom of the hour but sometimes didn't run until the 40th

the shuttle couldn t get to us within 1/2 hour though so they sent a lyft driver who was there in 3

alexander one of the shuttle drivers was so nice and friendly

to the mall, and they have a shuttle

loved that they had the shuttle to the moa to made it super

only thing i didn't like was walter the shuttle driver he wasn't pleasant at all

shuttle drivers were very nice, shout out to jill, hotel staff very nice and

, close to the mall of america , free shuttle to & from the airport & mall & the staff was

morning shuttle driver seemed annoyed to have to have to take us to the airport

staff, clean and quiet, nice breakfast selection, convenient shuttle service to/ from the airport, walking

it was hard for me to book the free airport shuttle that they offer to get to the hotel

great price! no daily incidentals. shuttle service was amazing.

attachment to mall, shuttle service, cleanliness of room

hotel shuttle drivers were on time, packed and unpacked our luggage to and from airport

close to the airport too and they have a shuttle

the shuttle driver was awesome

an extra charge we could leave our car parked in their lot along with airport shuttle service to and from the

even our friday afternoon shuttle driver and our sunday morning (11:30am) shuttle driver

the shuttle to and from the airport was punctual and the driver was friendly

loved the fact that even though there was a shuttle, we could just walk across the skywalk right to the mall

great shuttle service and even had a great cold breakfast for us early travelers

value, complimentary breakfast,the two restaurants attached and the airport shuttle

parking was confusing, difficult to locate my car when i departed

amount of room service tip not up to the guest -- they automatically add 24%

location, ease of parking, style of room

parking ramp is a maze, parking a large suv could be trying. our view was the roof.

paying xtra for wifi, only there to sleep so barely used plus xtra charge is a waste of money

front staff and shuttle drivers were exceptional

family member stayed at a different hotel and was offered a shuttle to the mall i think that would be something

the free shuttle ran late... but hey it is free

appreciated the shuttle service to and from the airport. saved me a lot of stress.

shuttle service from airport to hotel was essential for us after a long trip with many suitcases

everything shuttle

off the highway, super close to airport, shuttle service, ease of checkin, friendliness of the staff, clean and

meghan at check in was pleasant and helpful. the shuttle driver was sweet !

all around great experience the free shuttle between the airport and hotel great location pleasant

and i really enjoyed shuttle service to moa and airport

got lost at the airport and the front desk person and the shuttle driver were very helpful in getting me back

the shuttle was incredibly helpful and dependable. staff at the front desk was exceptional!

staff were amazingly friendly and the shuttle to the mall of america was another perk

clean, loved the kitchen in the rooms. nice breakfast. appreciate the shuttle

maggie, manager and bashir, shuttle driver went beyond expectations and met our every need regardless of the

great location, clean and comfortable, shuttle to mall of america

clean, many options for breakfast, shuttle to mall of america was extremely helpful!

they also offered shuttle service

that we had to call to the reception desk when we arrived at the airport to arrange for the shuttle to pick us

the staff was very helpful. the shuttle is a nice touch as well.

we did not use the shuttle, but you could take it to the moa and the airport as well

the manager and the shuttle drivers do friendly and polite

shuttle was great. had an early check in. very accommodating.

liked that we got the option to take the complimentary shuttle to pick up my daughter at the airport

shuttle to airport was ontime and quick; pool was nice!

clean. quiet even though near airport. shuttle service great and quick pickups.

they were accommodating, the shuttle to the airport was phenomenal and timely

new, large rooms, comfortable beds, shuttle service

it was clean and modern with a great location. the airport shuttle is also a huge advantage.

large room, walk-in shower, airport shuttle

loved the bonus of mall of america shuttle to fill our downtime with children who love amusement rides

check in, friendly staff, clean room, great shuttle and breakfast

the shuttle bus service, the pool hours, and breakfast were excellent!

quiet. good shuttle service. good breakfast. very friendly staff.

breakfast, shuttle and staff was great.

earlier shuttle

shuttle service was friendly and prompt

also the breakfast was plentiful, and it was also great to have a shuttle back and forth to

shuttle driver & front desk people all polite and helpful

cleaned ,close to moa,shuttle service