in addition, the shuttle service to the venue (the hotel was the host hotel for a fencing tournament) was not

the event for which i arrived (and i chose this hotel), i was supposed to have breakfast and a shuttle, which

it would have been more convenient if i had a car. but they offer shuttle service if you need.

advertised a shuttle service in a 5 mile radius, they only do a 3 mile radius.

the pool was not accessible when i tried to use it on saturday

hotel site indicated complementary shuttle to ravinia concerts would be provided and it

the shuttle that could be scheduled to reach local places was easily

would have like for the sheets and bed spread to have been cleaner and if the shuttle could have taken us to

location is great, staff were very helpful, and shuttle is a big plus

rooms spacious. breakfast very nice with a lot of choices. van service to airport included

breakfast is great.

a variety of outdoor activities: pool, basketball, volleyball

spacious room, great kitchen, very clean, own entry from outside, central air vs an ac unit

the complimentary breakfast is basic and does not have a lot of choices for vegetarians

was upsetting to hear the cost of $100 to house our pet dog, even more so since this price was never mentioned

treated excellent by shuttle driver. great location for ravinia visitors !

very clean, nice rooms for the money. has shuttle to ravinia festival

lovely, comfortable rooms and free shuttle to ravinia.

shuttle van took us to and from the concert, making the entire stay easy and magnificent

really appreciated the shuttle to the ravinia pavilion

hotel shuttle is available to bring you to destinations that are close by.

hotel shuttle, lunch service

a microwave would be nice and shuttle service on fri sat and sun as well

due to covid, limited food choices and the shuttle was not operating as advertised

room, very comfortable bed, great food at the restaurant, super friendly and helpful staff, shuttle that will

no shuttle driver

shuttle was only available 430pm to 9pm and 830am to 12noon

location don't have restaurant a walking distance and the shuttle have a limited service hours

3 times once housekeeping did not leave any- none on the wall not leaving a spare roll marriotte shuttle blocked

need shuttle to airport

environment, easy to reach airport, good parking place, easy to reach office

very friendly and helpful staff. free parking. pool.

old and musty. very dark parking lot.

the only day that we received it was that we went to the front desk after going to the gym to make sure that

easy parking and easy access to our room

it was nice to know that hotel provides a shuttle

too far to walk to restaurants and stores but shuttles were provided.

it was late and the shuttle came and picked us up

free shuttle for 5 mile radius.

comfortable bed and very kind staff. shuttle is very convenient. good experience!

free shuttle to shopping mall

very comfortable and spacious room. superb pool

beds were comfortable. pool area was nice and clean

parking was some distance from the entrance, however, valet parking was available.

the pool was a really fun feature

yes the inside pool was not up and running

the breakfast potatoes were a little cool. but edible.

no breakfast was a bummer on new years day

just finding the entrance to the room on the back side for parking, was a challenge

there were many amenities including an indoor & outdoor pool, spa, and golf course.

the kitchen for room service was closed except for breakfast

really enjoyed the lobby bar this visit.

excellent gym, and nice clean hotel

this hotel does not have a restaurant or room service

the day that i arrive there was a party there so the pool was not available.

rate was very reasonable given the nice, updated, clean room, complimentary breakfast and cheerful staff

lots of loud kids on our floor until late. and over crowded pools.

the free breakfast was delicious

clean rooms, awesome pool, a great breakfast, and the staff

shuttle could do airport pickup for visitors from abroad that could help and save their visitors

breakfast is always of good quality, social hour in the main room several nights a week

awesome and rooms are comfy, just a smal thing please put large trashcans atleast in rooms with kitchen

gym and laundry are

clean, hot breakfast was wonderful and full of variety, pool was very nice and clean

shuttle to the hotel did not come for 1 1/2 hours because the man at the front desk didn t tell

location, shuttle service, and tiffanys resturant located in the same parking lot as the hotel

was ok, location was perfect for a layover shuttle service was appreciated

enjoyed the breakfast - shuttle service was also great

shuttle to o'hare was timely and professional

free shuttle runs every half an hour (during the day)

nice warm indoor pool, good breakfast and free airport shuttle also included

shuttle pick up in the night time can be a long wait.

the check-in process took longer than expected. the shuttle was not very comfortable.

excellent price, access to airport, and free shuttle

shuttle took too long to pick up at airport.

great location and shuttle service was great

comfortable bed, good wifi, excellent shuttle services, friendly staff

free shuttle to and from airport. large room.

the location has a shuttle that takes you to the airport, and through the train station there you can go pretty

there was a shuttle

clean, friendly and helpful staff, prompt airport shuttle, within walking distance to several restaurants

shuttle

close to airport. airport shuttle.

clean and comfortable room. shuttle to the airport.

frequency of airport shuttle

the shuttle to the hotel to the shuttle back to the airport was a great experience

the airport shuttle was a major reason we picked this hotel

we liked the location and the shuttle driver was super helpful

the timely shuttle to and from the airport was a valuable plus for us

shuttle service from the airport came back to pick me up

service and shuttle service

comfortable room, proximity to airport, excellent shuttle service and free breakfast plan.

front desk staff and shuttle driver was excellent for kindness and service.

it's fairly close to the airport and they offer a free shuttle to the airport.9

no shuttle to o'hare.

convenient for airport shuttle bus to airport not much else around the actual hotel though

free wifi and breakfast made this hotel the best price around the airport and the free shuttle was fantastic

the shuttle to the airport was very reliable and came to and from frequently

no shuttle to airport o'hara

i loved the free shuttle service back and forth to the airport

we came to chicago by train, took the blue line to o'hare and we were picked up by the hotel shuttle

cleanliness...breakfast...shuttle service

the staff at the front was very friendly and i didn't even know they had a shuttle to the airport

shuttle service ends at 10pm and breakfast starts serving at 6am

shuttle back to airport was great, on time and driver was very helpful and friendly

friendly, helpful, and made sure i knew about the shuttle getting me back to the airport in a timely manner

beautiful and so clean, the staff very friendly and helpful, convenient parking, and great shuttle (and driver

great location and shuttle service. all of the staff were friendly and helpful

24 hour shuttle service to the airport for the train was nice

really appreciated the hotel shuttle service

shuttle driver was amazing

were told on phone by the hotel prior booking online that there is a $150 pet deposit but it is refundable

hidden costs: parking, breakfast, higher-speed wifi

great desk and bar staff!

shuttle to airport 24/7 friendly, clean and helpful

have liked to have shuttle service to the convention center, but they only have shuttles to the airport

staff was very pleasant and helpful when it came to the shuttle bus

clean rooms with good facilities and convenient for airport with a free shuttle into airport running at 30 minute

the shuttle service, clean comfort rooms.

restaurant was excellent location and shuttle to airport was very convenient.breakfast was good.

close to airport with shuttle service very comfortable clean restaurant on site

it is very close to the airport and has a free shuttle

close proximity with the airport and free shuttle service

great location, great staff, lovely breakfast, shuttle service, modern

super close to the airport with shuttle service and close to the rental car return at the airport

quick check in and shuttle service to and from airport

very near at the airport , free shuttle bus is reliable , staff are courteous

the shuttles and fee parking are exceptional. nice gym and pool.

airport shuttle drivers and staff were very friendly and helpful; truly an asset to the hotel

granddaughter to help her move into her dorm at northwestern, bobbi went above and beyond to shuttle us close

bar open till 1:30 am

would love a bar open later

next to the gym, heard people running on the treadmill and dropping, slamming weights from 7am all weekend

gym

shuttle picked us up in exactly 7 minutes when it was expected

the same was true of the shuttle drivers, who were wonderful and made the experience even more pleasant

walking distance from the airport (with no bags of course) but the shuttle service is perfect running 24 hours

shuttle was quick and reliable

provide a shuttle bus from the hotel to o'hare airport per 30 mins, it is really convenient

the day we checked out, we asked for the shuttle to the airport but we had just missed it and the next one was

the location was great due to an early morning airport departure and the shuttle was regular and

breakfast was great and shuttle services to go to the airport

shuttle service

shuttle service to and from o

very nice hotel close to the airport with free airport shuttle, convenient to reach the downtown by blueline

the shuttle works great and the drivers are very helpful too

you want a clean and comfortable place to crash before you take a complimentary shuttle to an am flight to o

we used the free shuttle to the blue line transit

perfect nearby airport hotel with free shuttle not far away from the blueline train for downtown

of the shuttle drivers got really upset that we parked where the buses park for charging

shuttles are new and had the name of the facility on two small signs taped to the windows

convenient to airport, appreciated the shuttle, clean room, friendly and helpful staff

airport shuttle was good.

the shuttle service from the airport is convenient

and shuttle to and from airport

hotel shuttle was convenient for connecting with subway/ train transportation to my event

took a little longer then expected to get from the airport to the hotel because the shuttle was busy when we

a 24 hour shuttle would be better

to cta, shuttle took us right to airport and we got on the train to downtown

bed, clean, friendly staff, close to airport, free shuttle to airport, restaurant and store

shuttle transportation to the airport was smooth and easy

hotel accommodate flight crew, and it serves shuttle to willard airport

24 hour shuttle is convenient.

no shuttle service

wait for shuttle despite 3 calls.

very clean and staff was amazing as well as the shuttle service

shuttle service, (first come, first serve) every 45 minutes is worrisome, especially if you have an

shuttle easy and timely

convenient shuttle to the airport

clean, nice rooms, good bed, friendly staff. every 15 min shuttle bus

i loved the shuttle to and from the airport.

comfy beds huge tv big window airport shuttle no

airport shuttle service was very efficient

shuttle to airport. food in restaurant was yummy.

prompt airport shuttle and reliable internet

also, shuttle driver didn't show at all for the first appt

shuttle bus service is very nice to take guests to outlets for shopping

also, the hotel airport shuttle was not available on the afternoon i left

breakfast, full starbucks in the lobby, direct access to the convention center and free airport shuttle

and proximity to rosemont outlet mall as well as reinstatement of morning breakfasts and airport shuttle services

and, with the free shuttle, getting to and from o hare is easy

the communication around the hotel shuttle.

the 24-hour airport shuttle and the breakfast.

staff was friendly free shuttle service to and from airport room was big free breakfast

convenient shuttle and uber isn't expensive either

free shuttle from the airport

easy to get to and from airport on the free shuttle

shuttle bus runs at top and bottom of the hour

free shuttle service from/to chicago o'hare was excellent