the shuttle to the airport was very reliable and came to and from frequently

it was great to have a shuttle to the airport.

although i did not use it to navigate the city, the complimentary o'hare airport shuttle service was nice

no shuttle to airport o'hara

hotel is only a short drive from o hare and offers a shuttle to and from the airport which was perfect and

is difficult to find the shuttle at terminal 5, but this just because of the huge number of the parked machines

front desk staff was great to arrange shuttle pickup from o hare airport

hotel shuttle was convenient for connecting with subway/ train transportation to my event

free shuttle service , friendly staff and a very comfortable bed, clean room and nice cool lemon water

shuttle service to and from the airport is a great plus for this hotel

the 24 hour shuttle service to the airport.

everything. shuttle to the airport.

free shuttle to and from airport. large room.

great location and shuttle service was great

shuttle took too long to pick up at airport.

convenient location with dining options nearby and an airport shuttle.

free shuttle runs every half an hour (during the day)

shuttle pick up in the night time can be a long wait.

comfortable bed, quiet, good breakfast, easy airport shuttle

shuttle was excellent

there was a shuttle

close to airport. airport shuttle.

the shuttle service to the airport was very convenient

their all day airport shuttle is a very good facility and reduced much of our travel stress

easy airport shuttle, friendly staff

the only day that we received it was that we went to the front desk after going to the gym to make sure that

there is plenty of free parking

breakfast we paid for when we booked the hotel was great, and the availability of the coffee and bar is so

the pool was not working properly. carpet was worn and needed cleaning.

there is a pool but we missed the hours it was open

i loved the free shuttle service back and forth to the airport

very clean, staff helpful, shuttle easily accessible!

shuttle service ends at 10pm and breakfast starts serving at 6am

cleanliness...breakfast...shuttle service

we came to chicago by train, took the blue line to o'hare and we were picked up by the hotel shuttle

great location and shuttle service. all of the staff were friendly and helpful

parking and shuttle service to the airport was perfect.

friendly staff and option to get a free shuttle from the hotel to airport

new. friendly staff. shuttles to hotel made that easy for us!

great place , staff nice , shuttle service great

convenience store and restaurant across the street and free shuttle provided everything a stranded traveler

shuttle to o'hare was timely and professional

great location and nice very comfortable room. great shuttle service to o hare.

enjoyed the breakfast - shuttle service was also great

location, shuttle service, and tiffanys resturant located in the same parking lot as the hotel

clean. shuttle to the airport.

the shuttles and fee parking are exceptional. nice gym and pool.

very near at the airport , free shuttle bus is reliable , staff are courteous

clean nice staff great lobby and loved the restaurant for breakfast and shuttle to airport

super close to the airport with shuttle service and close to the rental car return at the airport

close to airport with shuttle service very comfortable clean restaurant on site

great location, great staff, lovely breakfast, shuttle service, modern

close proximity with the airport and free shuttle service

very close to the car rental return at ord and great for getting to the airport quickly by shuttle

thing i m concerned about is shuttle time schedule with location: i was not sure about how often/where it will

shuttle to ord is very dependable and pleasant

airport shuttle on time. staff friendly and efficient. room spacious and clean.

shuttle was quick and reliable

shuttle picked us up in exactly 7 minutes when it was expected

bed and linens, very clean room, good shuttle service to and from airport

clean, car rental inside hotel, location to stores and food, and helpful shuttle service

the shuttle to and from the convention center was great

and friendly room was cleaned every day, new towels and bedding decent gym and pool good location shuttle bus

booking i thought they had a shuttle to the airport

didn t drive and weren t able to get a shuttle to the city

the shuttle was frequent and quick

frequency of airport shuttle

the airport shuttle was a major reason we picked this hotel

the shuttle to the hotel to the shuttle back to the airport was a great experience

close to airport and casino. shuttle available to both

shuttle service from the airport came back to pick me up

no 'freebies'. no free breakfast or coffee. but there was a free shuttle to the airport.

front desk staff and shuttle driver was excellent for kindness and service.

comfortable room, proximity to airport, excellent shuttle service and free breakfast plan.

we also appreciated the free shuttle service to the airport, train station, shopping mall and more

lots of fun places to dine. shuttle provided to shop and dine.

from albert our shuttle driver to the front desk staff and bartenders we had a fantastic experience

they had a shuttle that could take you to 3miles but not super convenient

service, cleanliness, shuttle,parking.

convenience as we were there for dance free shuttle to woodfield mall and surrounding shops

would be nice to have an airport shuttle

facilities and cleanliness of the hotel shuttle bus service to airport

the bus shuttle from the airport did not arrive at the reported time

the shuttle was not at the airport on the hour every hour as advertised

shuttle ran too late to catch our flight so we had to rent a car

i had a pleasant talk with some of the morning breakfast staff

pool could have been a bit larger (for more judgemental 14-year-old son)

we appreciated the free boxes breakfasts and also being able to reserve time at the pool

they had issues with the wifi for about two days while we were there so it made working in the room a little

the pool made my son and my skin red and very itchy.

so easy for flying out of o hare early in the morning. no stress, no need for a shuttle.

getting their shuttle was a mess, took 1hr before it arrived and doesn't start early enough to take early

and the bed was super super comfy, the staff carried my bag and made sure i was on the right shuttle bus back

no shuttle to terminals

we will be staying here from now on rather than messing with a hotel shuttle

clean rooms with good facilities and convenient for airport with a free shuttle into airport running at 30 minute

location, customer service, amenities, courteous and prompt shuttle service

shuttle service

the shuttle service, clean comfort rooms.

asked if i secured a taxi from the airport and volunteered to refund the fare because their shuttle driver had

the free airport shuttle was a wonderful amenity

shuttle service to and from o

john made sure that when we arrived after a long night of driving in a winter storm the shuttle drove us to

unique character, seemed like a local hotel, not just another chain hotel courteous shuttle drivers of complimentary

great shuttle and helpful driver took us to the el.

i arrived at 10 am and asked for the free shuttle service they provided, the staff immediately said no, it

don't provide shuttles to chicago ohare airport

no shuttle service as advertised

was very helpful, free shuttle for a max of 5 miles in the morning, easily reachable from the airport, has a

the workout area and pool, the cleaning staff, free parking, the powerful shower head, and the bar downstairs

free shuttle to the train station

no weekend shuttle service.

kind of far from the airport, therefore no shuttle bus service, which was rather disappointing.

i also didn t like how we couldn t use the shuttle from and to the airport because it wasn t running

i had to take my luggege by my self because of the fact that the belboy is the shuttle bus driver so

airport shuttle

most comfortable beds ever....great shuttle serice

to blue line, free shuttle to/from airport

shuttle bus service is very nice to take guests to outlets for shopping

shuttle to ord was prompt at 5 minutes after every hour

the 24-hour airport shuttle and the breakfast.

very spacious room -- a suite! breakfast! a shuttle bus after 1 am from o'hare. very nice staff!

staff was friendly free shuttle service to and from airport room was big free breakfast

and, with the free shuttle, getting to and from o hare is easy

appreciate the shuttle service

they have a shuttle that will pick you up and take you to the airport.

shuttle bus, perfect stay

loved the location. shuttle drivers were great.

went above and beyond to shuttle us where we needed to go due to mobility issues

airport free shuttle

very close to the airport; really quiet room; good air shuttle; great steakhouse downstairs;

easy to get to and from airport on the free shuttle

check in very knowledgeable very clean excellent room for price punctual shuttle

convenient shuttle and uber isn't expensive either

free shuttle service from/to chicago o'hare was excellent

shuttle from airport quick and easy. close walk to the blue line train.

24 hour free airport shuttle, friendly and helpful staff, great location, clean rooms

airport shuttle service was very efficient

location and shuttle to airport

location, shuttle from airport, staff was amazing.

very clean, very modern, airport shuttle, restaurant

shuttle service was perfect

sometimes the shuttle takes a little while for pickup during peak traffic times (but so would an uber or lyft

the shuttle service was convenient and dependable

, great location, shuttle to the airport

i also really appreciated the airport shuttle, which made everything much more convenient

shuttle worked well

smelled clean, good restaurants in the hotel, easy walk to the convention center, free airport shuttles on the

the airport shuttle is only available hourly.

the location and shuttle bus to and from the airport.

free shuttle to shopping mall

the pool was a really fun feature

beds were comfortable. pool area was nice and clean

i m satisfied with my stay. even without room service the stay was wonderful.

i had to walk quite a bit from parking spot but happy parking was free.

has airport shuttle that runs every 15 minutes

free shuttle bus to the

24 hour shuttle service to the airport so no problem getting to my really arrival

airport shuttle, toiletries provided, good customer service, nice rooms

the shuttle drivers, i can't express my appreciation enough

shuttles are new and had the name of the facility on two small signs taped to the windows

shuttle drivers were exceptional

airport shuttle was good.

the shuttle service is great

convenient to airport, appreciated the shuttle, clean room, friendly and helpful staff

shuttle easy and timely

convenient shuttle to the airport

shuttle service, (first come, first serve) every 45 minutes is worrisome, especially if you have an

wait for shuttle despite 3 calls.

excellent price for the quality. staff was very courteous. airport shuttle very available.