shuttle was excellent

was perfect including the closeness to the shops and on time shuttle bus with lovely staff especially

convenient location with dining options nearby and an airport shuttle.

shuttle pick up in the night time can be a long wait.

the check-in process took longer than expected. the shuttle was not very comfortable.

comfortable bed, good wifi, excellent shuttle services, friendly staff

everything. shuttle to the airport.

great location and shuttle service was great

close to ohare airport, clean, and safe. shuttle driver was nice and announced airline gate.

shuttle service is great, and the breakfast was very good

the shuttle service to the airport was very convenient

easy airport shuttle, friendly staff

shuttle works until 5pm only

clean and comfortable room. shuttle to the airport.

clean, friendly and helpful staff, prompt airport shuttle, within walking distance to several restaurants

shuttle to o'hare was timely and professional

shuttle to the hotel did not come for 1 1/2 hours because the man at the front desk didn t tell

convenience store and restaurant across the street and free shuttle provided everything a stranded traveler

shuttle was very convenient and on time

enjoyed the breakfast - shuttle service was also great

shuttle driver was rude

beds were comfy, location was ideal for the all state arena. the shuttle was a massive benefit

definitely worth the price for free breakfast & airport shuttle

we came to chicago by train, took the blue line to o'hare and we were picked up by the hotel shuttle

snacks, shuttle, text message asking if i needed anything and they actually were responsive and helped with

great location and shuttle service. all of the staff were friendly and helpful

shuttle service was very good which leaves every half an hour from the hotel

friendly staff and option to get a free shuttle from the hotel to airport

new. friendly staff. shuttles to hotel made that easy for us!

friendly, helpful, and made sure i knew about the shuttle getting me back to the airport in a timely manner

very close to the car rental return at ord and great for getting to the airport quickly by shuttle

no shuttle to arena during cold months.

great location, great staff, lovely breakfast, shuttle service, modern

close to airport with shuttle service very comfortable clean restaurant on site

restaurant was excellent location and shuttle to airport was very convenient.breakfast was good.

convenient location, nice clean room, free shuttle

clean nice staff great lobby and loved the restaurant for breakfast and shuttle to airport

i arrived at midnight, and the airport shuttle was running, so i was able to reach the hotel safely and

quick check in and shuttle service to and from airport

airport shuttle drivers and staff were very friendly and helpful; truly an asset to the hotel

airport shuttle on time. staff friendly and efficient. room spacious and clean.

provide a shuttle bus from the hotel to o'hare airport per 30 mins, it is really convenient

we took advantage of the shuttle service and driver was very nice

shuttle was quick and reliable

the same was true of the shuttle drivers, who were wonderful and made the experience even more pleasant

24 hour airport shuttle, proximity to airport, and friendly staff

comcienece and loved having shuttle for airport

close to airport and casino. shuttle available to both

location and the staff friendliness of staff. airport shuttle was a plus!

the shuttle was frequent and quick

easy airport access with free shuttle.

it's fairly close to the airport and they offer a free shuttle to the airport.9

comfortable room, proximity to airport, excellent shuttle service and free breakfast plan.

service and shuttle service

we loved the quality of the stay and the shuttle to o'hare

asked if i secured a taxi from the airport and volunteered to refund the fare because their shuttle driver had

shuttle to and from airport in 15 minutes and clean hotel

clean rooms with good facilities and convenient for airport with a free shuttle into airport running at 30 minute

staff was very pleasant and helpful when it came to the shuttle bus

shuttle to airport 24/7 friendly, clean and helpful

although i did not use it to navigate the city, the complimentary o'hare airport shuttle service was nice

free wifi and breakfast made this hotel the best price around the airport and the free shuttle was fantastic

hotel is only a short drive from o hare and offers a shuttle to and from the airport which was perfect and

one thing that caught me off guard was that the shuttle was running not even each an hour and i had to take uber

convenient for airport shuttle bus to airport not much else around the actual hotel though

a 24 hour shuttle would be better

is difficult to find the shuttle at terminal 5, but this just because of the huge number of the parked machines

clean spacious rooms in quiet surroundings. close to airport. good shuttle service

free shuttle upgraded movie and tv selection hottub and heated pool

free shuttle service , friendly staff and a very comfortable bed, clean room and nice cool lemon water

the free airport shuttle was a wonderful amenity

shuttle service

great shuttle and helpful driver took us to the el.

breakfast was great and shuttle services to go to the airport

shuttle service to and from o

2) shuttle service to 3 local main vein connections

missing the shuttle bus to the hotel...

i still had to figure out how i can get there with a shuttle, which was like a 15 minutes wait and then another

no shuttle to terminals

shuttle service i had an early morning flight and shuttle driver told me there

shuttle service was convenient. bed very comfortable

shuttle bus service is very nice to take guests to outlets for shopping

prompt airport shuttle and reliable internet

breakfast, full starbucks in the lobby, direct access to the convention center and free airport shuttle

also, shuttle driver didn't show at all for the first appt

shuttle to airport. food in restaurant was yummy.

clean, nice rooms, good bed, friendly staff. every 15 min shuttle bus

location and shuttle to airport

friendly and attentive staff. close to the airport. the complimentary shuttle. nice room.

comfy beds huge tv big window airport shuttle no

the communication around the hotel shuttle.

staff was friendly free shuttle service to and from airport room was big free breakfast

convenient to ord with their shuttle

and, with the free shuttle, getting to and from o hare is easy

shuttle buses are super helpful run late into the night

shuttle bus runs at top and bottom of the hour

airport shuttle which brings you to the hotel from the airport

very close to the airport; really quiet room; good air shuttle; great steakhouse downstairs;

and there are shuttles in the area to take u where ever u want to go

free shuttle from the airport

the staff was friendly, the hotel airport shuttle was prompt and swift, the rooms were clean, and the facilities

super confortable and i love they have ( a shuttle) transportation from the airport to the hotel

shuttle bus, perfect stay

went above and beyond to shuttle us where we needed to go due to mobility issues

loved the location. shuttle drivers were great.

location with shuttle to and from o'hare airport

arrived at the shuttle location on 11/9 at 8pm, and the shuttle did not pick us up in 10pm

staff was very friendly and let us know about the airport shuttle (as husband was arriving separately)

i also really appreciated the airport shuttle, which made everything much more convenient

their shuttle from ord was challenging

shuttle

shuttle service was excellent and right on time.

close to the airport, due to coronavirus shuttle bus didn t work but they make an exception for us

the shuttle service was on time

had a shuttle bus that took you directly to the train

of the shuttle drivers got really upset that we parked where the buses park for charging

the shuttle service from the airport is convenient

the shuttle service is great

shuttles are new and had the name of the facility on two small signs taped to the windows

convenient to airport, appreciated the shuttle, clean room, friendly and helpful staff

airport shuttle, toiletries provided, good customer service, nice rooms

the shuttle drivers, i can't express my appreciation enough

has airport shuttle that runs every 15 minutes

hotel near the airport with shuttle and nice fitness center

fyi the airport shuttle runs 24/7 every 15 minutes, so no taxi needed

excellent price for the quality. staff was very courteous. airport shuttle very available.

very clean and staff was amazing as well as the shuttle service

convenient shuttle to the airport

shuttle service must be fast . i waited 50 min

wait for shuttle despite 3 calls.

thing was when we got picked up from the airport with the shuttle, driver was a little mad we didn t meet at

the shuttle works great and the drivers are very helpful too

perfect nearby airport hotel with free shuttle not far away from the blueline train for downtown

catch a pace bus to the station during the day and you can ride to o'hare and catch the airport shuttle back to

was close to the airport, shuttle service was prompt, price was reasonable, room/bed was comfortable

bed, clean, friendly staff, close to airport, free shuttle to airport, restaurant and store

reservation was the lack of hotel shuttle/ transportation to the airport

they have a shuttle picks up/drops off at airport, takes you to the local shopping/restaurant district and

airport shuttle service great

shuttle transportation to the airport was smooth and easy

the safety bar in the shower wasn t secured to the wall

offered to switch our rooms immediately, but we chose not to, so we wouldn't have to move our kids

the only day that we received it was that we went to the front desk after going to the gym to make sure that

offered to switch our rooms immediately, but we chose not to, so we wouldn't have to move our kids

rooms on the first floor lack of sun light. cold pool. tiny fitness room

the bar and bar food was good and the airport shuttle worked fine for both pickup and return to the airport

shuttle regular and on time

location to airport, free shuttle, free coffee in the lobby at 5 am, helpfulness of staff

great shuttle service with courteous driver. super great mattress!!!

started too late for me as i was on an early morning flight and had to take the shuttle

everything was perfect. shuttle service to o hare, staff , room , location.

perfect location and fast shuttle

room is spacious and the 24h airport shuttle service

shuttle

location near o hare, 24 hour shuttle, friendly staff.

was a nice lobby area for relaxing and enjoying your delivered dinner the very frequent airport shuttle was very

and the hotel shuttle

front desk clerk was not friendly and clear about where to go in the airport to catch the shuttle bus

the free shuttle runs every 15mins and takes about 10-15mins to the hotel

shuttle super convenient

shuttle was there right on time and room was totally comfortable

sign up for the airport shuttle

24 hr shuttle.

free 24-hr airport shuttle service was great, and so were 24-hr free coffee station and free continental

friendly staff ...shuttle was great.. clean and comfortable rooms

the bus shuttle from the airport did not arrive at the reported time

was no shuttle service from o'hare but the hotel does have a relationship with american taxi at a flat

the shuttle was unavailable when we needed it.

facilities and cleanliness of the hotel shuttle bus service to airport

the shuttle was not at the airport on the hour every hour as advertised

airport shuttle was very helpful

shuttle picked us up from the airport

lots of great options in the morning and they even had a free shuttle bus service to the airport that runs

shuttle driver was on a video chat call the whole way from ohare to the hotel

it also offered an airport shuttle and free parking

i loved the pool the breakfast was good the shuttle service was great.

shuttle was very prompt

free shuttle tranaportation is always a bonus

the parking was further away than we thought, but the shuttle driver dropped us off on the return

only thing was the shuttle bus driver that ran to the airport all night would back into the parking spot after

room was very clean , the breakfast was very good, the check out was very easy, they have airport shuttle, so

their complimentary airport shuttle which starts very early in the morning was also very helpful

the free shuttle from on to the airport was cherry on top

the free airport shuttle was a selling point

the shuttle to o'hare was convenient and prompt

would have like for the sheets and bed spread to have been cleaner and if the shuttle could have taken us to

the shuttle that could be scheduled to reach local places was easily

location is great, staff were very helpful, and shuttle is a big plus

hotel site indicated complementary shuttle to ravinia concerts would be provided and it

the pool was gross and the staff did not check in on it

i also didn t like how we couldn t use the shuttle from and to the airport because it wasn t running

i had to take my luggege by my self because of the fact that the belboy is the shuttle bus driver so

airport is not so close, it almost took 30 minutes to arrive and there is no shuttle option

free shuttle to the train station

kind of far from the airport, therefore no shuttle bus service, which was rather disappointing.

and helpful staff, close to woodfield mall, has shuttle to the mall, walking distance to restaurants, quiet,

clean, car rental inside hotel, location to stores and food, and helpful shuttle service

the shuttle drivers are great

shuttle bus for local miles

and friendly room was cleaned every day, new towels and bedding decent gym and pool good location shuttle bus

shuttle was very helpful as they even arranged for me out off thir operating hours

location and free shuttle to the airport

close to ohare, the free shuttle.

shuttle when call

motel offers shuttle to airport

staff was professional at every turn (from check in to serving breakfast the morning after)

close to kids attractionsrestaurants and shopping

they had issues with the wifi for about two days while we were there so it made working in the room a little

great breakfast! nice pool and great location

i had a pleasant talk with some of the morning breakfast staff