give a tip, but it was a pity that i didn't have change left (tips aren't compulsory on the free shuttle, right

they might have had a shuttle into town

staff friendly and like the shuttle service to strong memorial

shuttle to airport

the shuttle to campus is a great perk

wifi never worked during my 2 night, $350 stay

parking was good and once renovations are finished it will be a very nice hotel

we then tried to use the wifi and had issues connecting

pool was small and in an open area.

love the room and the heated pool!! will be back again!!

shuttle - flight arrived at 3:00pm hotel would not send shuttle til after 5pm had to wait at the

had shuttles to the airport but it didn't start until 7 am

it was tucked away in a parking lot. not terrible but not as visible as most hotels.

wifi wouldn't work in our original room so we had to switch, but we were comped free breakfast the

the pool and hot tub were well needed, the beds were great as was the staff

location . free shuttle to airport and hospital

staff and helpful shuttle service to university of rochester athletic facilities - gym

night receptionist signed me up for shuttle at 0645 am

shuttle service to strong mem hosp

also offer shuttle service

when asked about a shuttle in the morning she said the airport is hundred feet that way,and pointed to the

when i called from home about the airport shuttle (not knowing how close the hotel actually was to the airport

not advised there was no shuttle operating due to covid

its so close you don't even need a shuttle because i it is right outside the terminal

had to be at the airport at 4 am and the shuttle was right there to gete when called

great location for airport travel, and has a shuttle

the shuttle arrived on time at 4:30am and we were also able to leave our vehicle at the hotel while we

closeness to airport. great breakfast offered at early hours. shuttle was right on time

comfortable, free shuttle

staff from airport shuttle to front desk were friendly and helpful

i managed to reserve their shuttle to pick us up from the airport, which eventually arrived nearly an hour late

free parking, nice restaurant, good food, friendly service

was difficult to access room service

location, free parking, bar and restaurant were great

the spa was just down the hall from our rooms

the bar with live music was awesome

i asked for room service 3 times

the friendly staff! rooms were clean and comfortable! kids enjoyed the pool!

pool was a bit too cold

staff was extra fluffy and like a cloud. the gym was scrumptulescent.

free shuttle to our event

the front desk agent named desirae was very nice & personable, she offered a shuttle service for the event my

it would be nice if airport shuttle service available.

free parking

the property is clean, comfortable, and newer. plenty of parking.

doesn t offer shuttle service to and from airport.

i was really thankful for the shuttle service, bob was awesome and gave me a lift to target

knowledgeable and accommodating, location for our purposes was terrific, plenty of safe parking, breakfasts were

convenient location for our trip plans. indoor pool and complementary breakfast.

location,staff and a good breakfast.