my stay, i was very disappointed that neither the cafeteria, the restaurant, nor room service were available when we wanted dinner

very comfortable nice staff, room service

everything worked fine but looked rather used - not the greatest food quality for room service but acceptable for a business hotel

room service, forgetting , soap, bathroom foot towel, not welcome free water bottle

spacious , cleanness was good and the staff was very friendly and the gym was very convenient

room service was terrible

we ordered room service and although the food was nicely cooked we did not receive salt, pepper, sauce or

- friendly staff - good room service.

secure parking, use of a local gym. good size breakfast

restaurant and bar staff could have been more friendly.

the staff was very nice, they have great facilities, a near by gym that you can access

to my daughters piso, good price, comfortable room, clean, nice lobby, luggage storage, and a bar at the ground

the apartment accommodated 8 adults and two kids easily

friendly staff and nice clean hotel. local gym included is great. underground car parking.

wifi could drop here and there

lovely view, nice coffee in the room, gym was great too

the staff is excellent, breakfast is amazing, gym facilities are great

bar tender and front seat staff were wonderful

we used the gym which was great and accessible

despite the premium room rates, there was no bar service available to us when we returned to the hotel at 9

wifi would sometimes disconnect.

food in the bar was very tasty and reasonably priced

everything except confusing instructions for laundry service.

pros - breakfast buffer, bar on ground floor, in the city. shampoo and soap were good.

wifi location if going by car elevator silence some tv channels in english

professional and smiley) room was spacious with a comfortable chair to work beds were great and room service was

not a lot of desirable options for room service food. at least for these two americans :)

ordered room service one night and was not impressed by the food, especially considering the steep prices

the menu for room service didn't have any prices.

areas downstairs however there are lots of parks on the doorstep and as the room was spacious and room service good, it made up for this

didn't have a restaurant that served evening meals only room service.

the restricted bar, room service and resto hours

the previous visit, a day before san fermin, lunch wasn't available

om service as well)

we availed of room service which was good

attention to detail by room service personnel evident

i like the online check in and late check out. good location

check in is somewhat hard for pilgrims who don t have internet or wifi service on the camino

wifi kept dropping on my different devices soi just tethered from my phone.

wifi went off while we were out for dinner and we found this out once we were in bed so we tried to

poor wifi signal

wifi is extremely poor, there is no-one on site during the evening and there is no bar to have a

wifi worked well and was free

the property. the wifi is terrible poor. every night they turned off the router.

le to watch netflix

it was compact and comfortable and the breakfast at the adjoining bar was great value and very enjoyable

we did not have breakfast, just a nice coffee

it was compact and comfortable and the breakfast at the adjoining bar was great value and very enjoyable

the staff was wonderfully kind - both at check-in and at breakfast. location is perfect.

the bar

there was a mini bar which was empty

expecting the bar and restaurant to be open

advertised on booking.com as having a gym and sauna but these were closed.

the room also had a safe and mini bar

that on arrival we were informed restaurant and bar were closed due to a saints day should have been informed on booking ,as after a long day

the room service staff were also very friendly and always greeted us with a smile

wifi connection was not great

cleanliness, location, parking

ac seemed to struggle a little, bar fridge would have been nice.

charges for secure parking

room service for breakfast

the room service food

kettle in room asked for food with room service but only got soda staff not friendly at

perfect location. great for kids

- the hotel looks to be fully accessible with lifts for the few steps at the entrance and to the bar/cafe too

daily room service

no dinner room service

there is no information about room service and the fridge only has 2 bottles of water in it

room service made bed but left dirty cups

we ordered a bottle of wine in room service and it came really fast

room service and great staff

room service meals were inadequate in choice and quality.

we had room service coffees delivers early for the day of our departure

daily room service plus nightly turndown service

room service after -11pm

no restaurant or room service

no laundry service,no room service a bit strange as for a 4 stars hotel

e most expensive one) and then we just told

kettle or coffee machine , no tissue, not a lot of hygiene accessories and the fact that we had room service and someone brought up the wrong bottle

not one helpful word passed her lips during check in, trying to book their restaurant, order some room service face to face or during the checkout

no info in the room about how to use the phone or hours for their restaurant and their room service

comfortable bed and lovely big room our dog loves the lift and was welcomed by everyone good room service menu meant we could eat comfortably without leaving our dog

very king size bed and room, safe parking, very good breakfast, quiet place, close to city of pamplona i did 20 min by feet, busstop

was good, from the check in, free parking, wi-fi

30 pm, but the bar

reasonable gym

our first stay, as we had very young children who were tired we chose room service as the restaurant opened too late for them

perfect in everyway from check in to bar, room service, breakfast check out

the room service meal was awful and there was very little choice

room service was poor

they forgot breakfast orders and didn t deliver some items to room service as requested

year where the overflow dining area allows us to use this facility with the doggies rather than room service

restaurant was busy so prebook or order room service as i did one night for some quick food

room service excellent

we ordered room service and had a very good meal at a very reasonable price

could perhaps have been open a little later than 8pm, however the bar was still open and the room service ran until 10:30pm which was great

however the bar / breakfast staff were lovely

you re going to the cafe/bar attached to the hotel, expect the man behind the bar to be rude

lovely family room shutters for the window good free wifi nice staff parking in a garage owned by the hotel

breakfast was simple tapas in bar nextdoor,garage for motorcycle.

comfortable bed, good wifi connection, and friendly staff

travelled with dog, so had room service food. great.

wish there was a kettle to boil water at breakfast

breakfast was good lots of choice & all requirements catered for

very helpful staff,cannot do enough for you,the guy at breakfast was very attentive

great location, staff and breakfast.

clean & comfortable bed. good wifi.good water pressure in the shower.

i had to ask about the wifi password which was on the card for the room, but it doesn't say that and wasn't explained at

wifi very poor in bedrooms when told it was available in the room