clean & comfortable bed. good wifi.good water pressure in the shower.

i had to ask about the wifi password which was on the card for the room, but it doesn't say that and wasn't explained at

wifi very poor in bedrooms when told it was available in the room

comfortable bed and lovely big room our dog loves the lift and was welcomed by everyone good room service menu meant we could eat comfortably without leaving our dog

friendly staff. bar in evening ok and breakfast very good. room spacious and clean

they offer secure parking which is

in addition, the receptionists and bar staff were professional and friendly

the underground parking facilities and electric car charging

pros - breakfast buffer, bar on ground floor, in the city. shampoo and soap were good.

everything except confusing instructions for laundry service.

wifi would sometimes disconnect.

clean, newish room, good tub, very nice staff, accommodating for bicycle storage, gym, good breakfast (served late) (+)gym was good expensive but ok for san fermin

wifi worked well and there was even a minibar fridge in the room

room service, forgetting , soap, bathroom foot towel, not welcome free water bottle

my stay, i was very disappointed that neither the cafeteria, the restaurant, nor room service were available when we wanted dinner

everything worked fine but looked rather used - not the greatest food quality for room service but acceptable for a business hotel

very comfortable nice staff, room service

spacious , cleanness was good and the staff was very friendly and the gym was very convenient

gym, bar and 24-hour reception

nothing really bar had a limited choice, but service was top notch

despite the premium room rates, there was no bar service available to us when we returned to the hotel at 9

wifi was poor

good breakfast, good gym

wifi worked well and was free

the property. the wifi is terrible poor. every night they turned off the router.

good wifi

poor wifi signal

le to watch netflix

attention to detail by room service personnel evident

wifi worked without any problems

small room and the wifi was bad

wifi went off at 7am and i hadn t worked out my directions

option to pay cash was not available, wifi was not reliable.

would have liked to have dinner in the bar or dining room but it was very quiet so we decided to go out lnstead

location good for kids park opposite

the apartment accommodated 8 adults and two kids easily

acess to local gym and breakfast until 11am

wifi almost didn't work in the room

the room service meal was awful and there was very little choice

room service was poor

perfect in everyway from check in to bar, room service, breakfast check out

they forgot breakfast orders and didn t deliver some items to room service as requested

our first stay, as we had very young children who were tired we chose room service as the restaurant opened too late for them

daily room service

good wifi on the top floor

breakfast staff wasn t the friendliest but can ignore that and would stay again.

the breakfast could be a little better

we did not have breakfast, just a nice coffee

you walk past the bar to the reception area at the rear

attention to detail as always from the attentive and friendly staff, perfectly covid safe, room service was prompt, veggie wok to die for, fluffy towels, comfortable bed, spotlessly clean

didn't have a restaurant that served evening meals only room service.

the restricted bar, room service and resto hours

opening hours of restaurant and that room service didn t start until 21.00.

the previous visit, a day before san fermin, lunch wasn't available

- friendly staff - good room service.

room service was terrible

we ordered room service and although the food was nicely cooked we did not receive salt, pepper, sauce or

the only truly terrible thing was the wifi--the signal was weak and occasionally disappeared altogether

modern hotel. clean and helpful front desk. great laundry service on weekend.

room service after -11pm

room service meals were inadequate in choice and quality.

the food available for the room service was very limited and at times cold.

no restaurant or room service

everything, from the delicious gotas de mayfer ambient scent to the chicken broth at midnight room service to end a day of gastronomic

room service for breakfast

kettle in room asked for food with room service but only got soda staff not friendly at

the room service food

the only negative was that the wifi signal was sometimes quite week and dropped.

early check in and late check out - wifi worked great - friendly staff - manager arranged for our valuables to be sent on to us when we

room service breakfast was difficult to organize and i ended up speaking to five different people

ordered room service one night and was not impressed by the food, especially considering the steep prices

the menu for room service didn't have any prices.

no room service available

ich i only ordered in the morning) arrived in 15 minutes and was very

we ordered a bottle of wine in room service and it came really fast

also, announced room service, but only for breakfast, however, there's plenty of options to dine out nearby

no dinner room service

room service made bed but left dirty cups

there is no information about room service and the fridge only has 2 bottles of water in it

not one helpful word passed her lips during check in, trying to book their restaurant, order some room service face to face or during the checkout

no laundry service,no room service a bit strange as for a 4 stars hotel

no info in the room about how to use the phone or hours for their restaurant and their room service

kettle or coffee machine , no tissue, not a lot of hygiene accessories and the fact that we had room service and someone brought up the wrong bottle

e most expensive one) and then we just told

lovely central location in order to go for dinner which we had at bar restaurante palacete-jauregia which was fab garage parking for our motorbike which was most

laundry facilities were nearby and easy to use

location in a buzzing suburb of pamplona with plenty of bars and cafes about

close to good food, public transport, supermarkets and laundry

there's a small tapas bar that appears part of the hotel

the room service staff were also very friendly and always greeted us with a smile

we have stayed there a few times and will be, staying there again in the future, there is a great gym at the hotel for 24hr free use

cleanliness, location, parking

hotel room was a good size, very comfortable bed, good water pressure, good wifi

cleanliness, staff, location, parking

travelled with dog, so had room service food. great.

very helpful staff,cannot do enough for you,the guy at breakfast was very attentive

people, nice breakfast, easy parking, is so convenient, close to pamplona, i love their beds and furniture, the

breakfast could be served earlier, we did not eat breakfast here as it was only served from 7am.

good breakfast. great speed and stable wifi.

there was a mini bar which was empty

advertised on booking.com as having a gym and sauna but these were closed.

sauna and a small gym

one guy only working the bar & taking and serving food orders

complimentary drinks and water and decent wifi

excellent, room excellent, very welcoming with our three doggies, room service menu much improved from last year and enjoyed our one night stay in transit to the

breakfast excellent room service

year where the overflow dining area allows us to use this facility with the doggies rather than room service

room service excellent

we ordered room service and had a very good meal at a very reasonable price

parking nearby, bags can only be dropped off

wifi didn't work in the room in the evening

we had a warm and helpful welcome, a lovely room, comfy bed, good breakfast and free parking just across the road

excellent dinner, centrally located, solid wifi, friendly

wifi never worked with the password they gave us

everything else. the hotel was great and so the room. the only problem the wifi and tv

great location and had secure parking for our bikes in the laundry room

the tv didn't work and wifi was poor

the wifi did not work