kitchen equipped

was clean, the kitchen had the essentials

the kitchen is well stocked with utensils and pans

full kitchen with spices, dishes and full fridge and stove allowed for light cooking

off road parking

-we ordered room service that never arrived and all we got the next day from the reception was

little hit and miss with food at lunchtime and with room service, but that could be due to the menu being online because of covid and lower staffing

toast), great bars/restaurants, spa

if the hotel could offer room service for corona test would be lovely

room service was amazing and the facilities in our room were great

not too busy plenty of space by the cool pool near the papagayo

the area around the pool needs a bit of renovation.

some of the facilities such as the pool table and the table football in the pool bar are a bit tired and need updating

some of the facilities such as the pool table and the table football in the pool bar are a bit tired and need updating

things to improve- key card in room didnt work to cut off electrics, single use plastic at bar could be replaced

no water(hot or cold) on one of the nights we stayed. room service food was not very good,avoid. (+) we had breakfast only, great variety, room service generous portions (-)no cash bar? wrong room service bill no room for later shower with late flight provided

gym

bar area in the evening is relaxed and welcoming for anyone travelling on their own and the kids

the food was good and evening/kids disco was

we liked the gym and would have liked to try the spa but it was closed due to covid restrictions

also no turn down service they did not supply water and soft drinks as paid for and there is no room service as advertised

the room was very clean with daily room service for a refresher

the room service helped us extrinsic the next day but not so successful

we stayed at kids pools as had 4 year old twins

0) but good enough for a casual gym

the staff we interacted with were fabulous - reception, room service/cleaning, rl pool bar staff

food not great . breakfast fine , lunch not good . did not try dinner .

the pool was lovely food was good both at breakfast and in the evening

standard rooms are superb. breakfast was fab.

very friendly and helpful, the facilities amazing

were disappointed to have to pay a room service charge for having 2 wine glasses delivered to the room since the room had wine in the

room service is quick and has a good quality, we didn't have any trouble with that

we had to order water additionaly by room service every day and every bottle costs us almost 4e

room service was pretty bad

we used room service twice and the it was just about edible

room service is a bit confuse, they clean the room in the morning but don t take the consumed

room service very good

room service was out of this world with so much attention to detail

rooms had everything we needed, room service too if we wanted

room service 10/10

room service there wasn't and if there was there was no information as to how you book it

the first person who greets you at the door to the check-in desk to the restaurant and bars and room service staff

view from my room and the room service was very kind

pool areas, good wifi coverage

only very small gripe about this hotel is that the indoor pool in the spa area is 15euros per person

the adults only pool and bar very relaxing and a great cheese and ham toastie with a beer at lunch time

the pool s bar close very early

adults only pool very small and cramped so we ended up using the larger main pool during our stay

dany and ismael were fantastic at the bar

smell around the adults pool and adults area

the hotel is spotless and the rooms are maintained by the room service staff to a very high standard

tasteless ice cream from pool bar no room service available even if you upgrade to royal elite definitely not a 4* and we were

rooms very comfy with amazing see views, facilities, and having an adults only pool and bar was a real plus as we were away without children for a romantic break

only downside is the wifi connection. we had to used our own data.

the spa is pretty good and there is also a gym

view of the sea from the garden, pool and loungers make it a peaceful place to chill

also breakfast, with fresh local products and beautiful sea view, is

very good: easy to access, very quiet but 10mn from the center of the nearby town by car, with a parking -breakfast was superb, service top notch and the view from the dining room/veranda was

from the small chocolates, tea, coffee, and water left in the room to the delicious and healthy breakfast

breakfast dinning room glazed on 3 sides with 4th side open to the small pool and garden area and sea views

pool was small but perfectly adequate for family of 5

sometimes in the more windy days a lot of leaves fall into the pool

we loved the outdoor heated pool

times in alondra,its bar far the best villas we have experienced the villa is always cleaned,the pool area is also always cleaned its has everything you need in the accommodation,and if you need

deluxe villa is well appointed with lots of space and excellent pool for the kids

we had room service for diner, took a bit long to arrive, the salads were good, fries were not good

would have liked more 24hour room service vegetarian and fish options.

after check that with reception later on, they sent someone and it was half done, for example room service from previous night still in the room

room service: canned asparagus and canned carrots and canned corn in salad - not exactly what we

evening room service menu not great but so many options close by

fantastic rooms, location and breakfast. lovely staff. excellent room service including dinner

the room service for breakfast was excellent and always served on time with hot coffee

suites come with breakfast a la crate or buffet included & access to a private rooftop pool

breakfast was fantastic

stunning facilities both indoor and outdoor, spotlessly clean, beautiful breakfast, lovely friendly staff- every single one of them

no payment needed for aircon or wifi

kitchen well equipped and cleaners were brilliant

pool area and bar were spotlessly clean as were the apartments

well equipped kitchen area, large bathroom and comfy beds, we also had a lovely large balcony which we made great

it was fine as we got to know our neighbours when i book again i ll request a room around the pool

breakfast service was excellent and you also had a choice of ordering room service at no extra charge from the ipad that was give to you when you arrive

the staff ,the food ,the pool absolutely amazing best place in lanzarote

breakfast with great service and able to supply my diatary needs

for breakfast choice of rose or white, plus at lunchtime and late afternoon they came around the pool area and to your patio if you were on the first floor with drinks and canapes

no matter which room you stay in, when you step outside you re met with a stunning view of the pool and the ocean, a full 10/10 view every time

the breakfast is the best offering with the room service. both very good.

room service was fantastic

and room service was

free parking

people who enjoy trainig in the gym, gym had no air con and it was a way to hot and equipment could be a bit better

heated pool wouldn t be the warmest, but think this might be a common issue

pool area was nice

being a bit harsh but the gym could have been bigger

the ceiling fans in the bar area not working.

gym available if booked in advance

room service and cleaning was very good

no room service,

room service provided or food offer, so as arrived late food was not available unless you went to

room was fabulous, great room service

room service and had to go to the pool bar to get drinks to take back to our room

loved the spa. great that there was room service every day. pool area was well kept

unfortunately some of the reception staff are obnoxious. room service very poor

excellent room service

the gift basket of fruit the spa pool daily room service lovely helpful staff fantastic

easy parking

internet in the rooms could have been better. coffee available outside of breakfast hours.

fresh fruit salad at breakfast would have been welcome

breakfast was great and plentiful

food and choice at breakfast

the rooms are big and well equipped, all of the staff take care about covid regulations, nice pool and jacuzzi

breakfast with views to die for

places to relax on sofas and quiet spots in the shade - and a great place to enjoy the buffet breakfast

continental breakfast, wifi included and worked well, good location, large room with sea view, good standard of

breakfast,very fresh and tasty options,great service

great location ,sea view , room , museum , every morning nice breakfast

beautiful location...stunning view...accomodation was luxurious with stunning indoor pool

common areas, designed in a moroccan riad style, among a covered common courtyard with swimming pool

liked the premises in and out it had its own interior swimming pool totally stunning and a we could choose any bedroom as there was nobody else staying there that

the place has plenty of spaces to chill out and just watch the ocean and the indoor pool is pretty cool

location lovely hosts clean spacious indoor pool

a welcome pack with details of how to call reception or order room service and also a menu for room service

some way to make coffee in the room without calling room service would be like a cherry on the top

deal, with the actual breakfast beaing supplied by the barracuda bar downstairs, who also provide room service food & drinks, there staff are extremely efficient

no bar in hotel but drink s can be ordered from pool or room service

clean rooms, with room service every day

everywhere ,rooftop terrace with jacuzzi with amazing views,friendly,helpful receptionist,gilda's bar opposite was old fashioned vibe with fab tapas, definitely be back,the breakfast was fresh with

great restaurant!!! excellent breakfast. terrific staff.

we would prefer the roof terrace bar was open longer than just till 16:00

thoroughly enjoyed our stay ...like that's its adults only ...will definitely return.

amazing location, loved the breakfast and decor and the staff couldn t have been more helpful!

bar/ restaurant only opened from 10am until 4pm so if you want s drink or food you have to get room service or go out, or wait until the restaurant opened or the bar

room service pizza was very poor quality, would not recommend this but we were exhausted from

i ordered room service, pasta of the day and the portion was huge and price very reasonable and tasty

when asking for an ice bucket i was told it would be charged as room service unless i ask at the pool bar, i asked and got refused, with a dirty look

very clean hotel, the spa area is great, very new and beautiful

lovely touches from the daily room service staff too folding my pjs so nicely every day

a hot breakfast didn t always get what you asked for , but that s a small issue , everything else

delicious cocktails and snacks at happy hour in the bar every night, it s the small touches that really make this hotel special

the spa and gym area is fantastic, we used it everyday

nice pool and bar area

room service made a few errors on our regular orders

be good to have options for a lighter meal in the evening other than room service e

the reception staff, porter, and room service, including turn-down service made us feel special

wear normal clothes, all the room service, cleaning and wait staff wear these really old-fashioned uniforms, the women's in

wait time of room service

very friendly staff. excellent value for money. the swimming pool was a bonus.

the wifi in our room was good

special praise to sophie and the relaxed breakfast environment

it was fantastic beautiful plants & seating in patio areas , great sunny pool area with sun beds

it has ample parking and a restaurant serving local food