nice pool area and sea view from upstairs

breakfast and dinner good

we had to leave before breakfast but we can say that dinner was very good

the breakfast is very good and the evening meals were good, although it would have been nicer to have

fresh fruit salad at breakfast would have been welcome

friendly and helpful breakfast good and nice roof terrace to eat on room clean and comfortable bar food and drinks pool free wi

continental breakfast, wifi included and worked well, good location, large room with sea view, good standard of

great location ,sea view , room , museum , every morning nice breakfast

the rooftop was my favorite place for my breakfast

hotel was great, friendly staff, exceptionally clean, lovely breakfast and amazing sea views

excellent room service

loved the spa. great that there was room service every day. pool area was well kept

unfortunately some of the reception staff are obnoxious. room service very poor

the gift basket of fruit the spa pool daily room service lovely helpful staff fantastic

they had a lil mini golf area at the pool, jot sure of price, never seen anyone use it

room service and had to go to the pool bar to get drinks to take back to our room

room was fabulous, great room service

room service and cleaning was very good

room service provided or food offer, so as arrived late food was not available unless you went to

no room service,

clean, great gym, food was excellent. staff very helpful and excellent value!

gym, heated pool, pancakes, fresh fruit for breakfast, wifi excellent.

excellent gym and sport facilities and every hour there is classes to get fit

kids entertainment good

pecially the breakfast) with great variety and very

we discovered a quieter space down by kids club, with a little more space

it has its own pool, food bar and lovely gardens

to our family bungalow was that there was only air conditioning in the bedroom, we put the kids in there and slept on the sofa bed which was fine but it was really hot and stuffy without a

the pools etc were just what we needed and the activities were perfect for the kids

we certainly had no need for the gym facilities during our stay

and room service was

room service was fantastic

the breakfast is the best offering with the room service. both very good.

excellent food, staff, location. no wifi in bedrooms or at pool area.

we got a great deal on our stay as all inclusive and found breakfast lunch dinner and drinks allowed on a/l were great

breakfast service was excellent and you also had a choice of ordering room service at no extra charge from the ipad that was give to you when you arrive

breakfast was served by fabulous staff and cooked to order

the staff ,the food ,the pool absolutely amazing best place in lanzarote

all the little touches made it an outstanding stay, free soft drinks in the fridge around the pool, sun lotion at the pool

all the staff were wonderful and we felt so relaxed chilling out in the sun and enjoying breakfast both on our terrace and in the restaurant

fantastic location. rosemary was brilliant in the kids club. good size and standard of rooms

the company really needs to provide better gym equipment because at the moment it shouldn't even mention the gym as a facility- very

the treadmill in the gym was broken

can't see the point in a kitchen when nothing to use with it like pans cutlery or crockery

could of done with more evening kids entertainment but they may be because it was october

the facilities where so clean and the kitchen kitted out really well for those that like to self cater

the apartments were immaculate, it is self catering with a kitchenette and has everything you need

the rooms were spotless and the pool area was gorgeous even down to the sun beds

perfect view of the pool and sea from the balcony

no payment needed for aircon or wifi

the room service for breakfast was excellent and always served on time with hot coffee

fantastic rooms, location and breakfast. lovely staff. excellent room service including dinner

breakfast was fantastic

breakfast buffet was the best we ve had anywhere

travelled with our 2 kids for new year hence we had 2 rooms, the hotel had a new year eve's party which we were all

the room service always left our door open

friendly room service

room service was also there

the outside 25m swimming pool was fantastic

both my children loved the kids club and found it really accessible to restaurants and walks on the promenade

sometimes in the more windy days a lot of leaves fall into the pool

breakfast was great and pool cleaning was a extra special touch

we loved the outdoor heated pool

deluxe villa is well appointed with lots of space and excellent pool for the kids

our kids had an amazing time at the villa

room service: canned asparagus and canned carrots and canned corn in salad - not exactly what we

room service food options

pool side service, along with room service, chocolates and water delivered to your room daily

evening room service menu not great but so many options close by

d issue was fixed very quickly when i mentioned it though) word of warning - if you order room service and intend to sleep straight after put the do not disturb sign up or they will

the pool, garden with all species of fruits and vegetables, or the wonderful view on the island,

the location is really silent and you can relax 100% on the pool and a perfect view of the town is all around

breakfast was very good, fresh, local and plenty

the breakfast provided was stunning and dinner was out of this world, all made on site and marco

we spent most of the time around the pool, enjoying the

funny enough the pizza in the room service was great, we ordered twice

room service was amazing and the facilities in our room were great

if the hotel could offer room service for corona test would be lovely

little hit and miss with food at lunchtime and with room service, but that could be due to the menu being online because of covid and lower staffing

toast), great bars/restaurants, spa

was clean, the kitchen had the essentials

parking directly outside was a bonus too

kitchen fine to cook simple meals

the kitchen is well stocked with utensils and pans

off road parking

at of paint) difficult to find shade for two people at the pool area

the quietness and the private garden space with the spa bath

it was close to a big, unheated swimming pool

pool was lovely but abit cold. staff was very pleasant and helpful.

pool was clean and inviting

tasteless ice cream from pool bar no room service available even if you upgrade to royal elite definitely not a 4* and we were

the hotel is spotless and the rooms are maintained by the room service staff to a very high standard

resort; staff were very friendly; food was tasty and plentiful; activities were more aimed to kids but the yoga, excursion and evening entertainment were fun; spa was a great free addition;

pool towels from the spa and change every day and the maid service every day and we were only there 3 days so hired car

rooms very comfy with amazing see views, facilities, and having an adults only pool and bar was a real plus as we were away without children for a romantic break

the first person who greets you at the door to the check-in desk to the restaurant and bars and room service staff

view from my room and the room service was very kind

room service there wasn't and if there was there was no information as to how you book it

in the evenings the bar was quite loud so kept us from an early sleep with noisy guests late

also the electrics were iffy and the wifi

the room was very clean with daily room service for a refresher

also no turn down service they did not supply water and soft drinks as paid for and there is no room service as advertised

the room service helped us extrinsic the next day but not so successful

dinner buffet is meh, i guess for a family with kids it works

the staff are so friendly and excellent with kids

the staff we interacted with were fabulous - reception, room service/cleaning, rl pool bar staff

am instead of

standard rooms are superb. breakfast was fab.

bars were somewhat under staffed we thought that one visit to each of the other 2 restaurants

pecially loved the spa and outside infinity pool), and the food was incredible

dinner buffet food had a low quality, room service is ridiculously expensive compare to the offer, themed restaurant are difficult to

staff v helpful and willing tho room service a bit slow. excellent breakfasts.

rooms had everything we needed, room service too if we wanted

the spa and room service are amazing and the room was great

didn't like about the room: - the doors of the rooms had big gaps in between so when the cleaning/room service staff would drive by in the morning with their carts it was very loud

room service was pretty bad

we loved the italian restaurant and the room service was great too

breakfast and room service was very good

we used room service twice and the it was just about edible

good room service

no water(hot or cold) on one of the nights we stayed. room service food was not very good,avoid. (+) we had breakfast only, great variety, room service generous portions (-)no cash bar? wrong room service bill no room for later shower with late flight provided

breakfast was so much choice and all fresh and never got low on any item as was replaced with

hotel and staff beautiful kept pool area and grounds food very good great variety both breakfast and dinner would definitely

to beach, local facilities and a lovely central area with swimming pools, golf and food/bars

nothing, everything was perfect, particularly liked the breakfast

adults only entertainment was a little subdued

great hotel,, fantastic staff, great breakfast, good adults only swimming pool.

adults only area was a welcome retreat including pool area with bar

the adults only eating and relaxing/ swimming areas were so chilled and calm

the pool area, lobby and the bedrooms were created to an excellent standard