if the hotel could offer room service for corona test would be lovely

little hit and miss with food at lunchtime and with room service, but that could be due to the menu being online because of covid and lower staffing

room service was good

13 charge if you order a room service

we were aware we could have room service if we wanted to but didn't really want to use that just for a cup of tea

a nice and cosy apartment in classical rustic style with a spacious bedroom and a full equipped kitchen

was clean, the kitchen had the essentials

), super comfy beds, quiet at night, fully equipped kitchen, parasol to take to the beach,

the kitchen is well stocked with utensils and pans

a stronger wifi is needed in the bedroom area

local furniture and all the necessary amenities, a lovely outside breakfast and lounging area, a pool to cool down on hot days

the pool, garden with all species of fruits and vegetables, or the wonderful view on the island,

marco is a great host, the breakfast is delicious and also recommend to have dinner there at least once, he'll cook you

-we did not have time to enjoy the little pool and garden, so we will definitely have to come

wonderful home-made breakfast with much choice served on a beautiful terrace

our kids had an amazing time at the villa

deluxe villa is well appointed with lots of space and excellent pool for the kids

com is misleading none of the picture relate to the bungalows which don t have a pool you need to read very carefully to ensure you get the right

beautiful villa perfect swimming pool

breakfast was great and pool cleaning was a extra special touch

we had room service for diner, took a bit long to arrive, the salads were good, fries were not good

after check that with reception later on, they sent someone and it was half done, for example room service from previous night still in the room

the staff were very friendly and room service was exceptional

d issue was fixed very quickly when i mentioned it though) word of warning - if you order room service and intend to sleep straight after put the do not disturb sign up or they will

room service food options

the room service for breakfast was excellent and always served on time with hot coffee

fantastic rooms, location and breakfast. lovely staff. excellent room service including dinner

the hotel also had a fantastic gym, spa, and multiple spots to unwind, all beautifully maintained and peaceful

the speciality restaurant next to the bar was very disappointing

great location, good breakfast choices. nice asian restaurant, plenty of spaces for sunbathing.

in winter months the internal bar should be open all the time

on an afternoon, but pool and loungers were a good alternative

ne might think that they do not like giving drinks and ice

pool was lovely but abit cold. staff was very pleasant and helpful.

some of the facilities such as the pool table and the table football in the pool bar are a bit tired and need updating

four of us

location, modern, lovely pool

the pool area was spotless with plenty of sunbeds available at any time

great for beach and entertainment, quiet, clean, reception helpful, able to avail of late check

pool area and bar were spotlessly clean as were the apartments

tasteless ice cream from pool bar no room service available even if you upgrade to royal elite definitely not a 4* and we were

the hotel is spotless and the rooms are maintained by the room service staff to a very high standard

louis and miguel in the restaurant, esther and arminda in the spa and all at reception are exceptional

the masage in the spa was not good al all

resort; staff were very friendly; food was tasty and plentiful; activities were more aimed to kids but the yoga, excursion and evening entertainment were fun; spa was a great free addition;

view from my room and the room service was very kind

the first person who greets you at the door to the check-in desk to the restaurant and bars and room service staff

room service there wasn't and if there was there was no information as to how you book it

only very small gripe about this hotel is that the indoor pool in the spa area is 15euros per person

was perfect, really nice big rooms, great location near beaches and city center, tasty breakfast and dinner

the room service helped us extrinsic the next day but not so successful

also no turn down service they did not supply water and soft drinks as paid for and there is no room service as advertised

the room was very clean with daily room service for a refresher

the fact that it was new, its location and its stunning swimming pool.

dinner buffet is meh, i guess for a family with kids it works

breakfast service was excellent and you also had a choice of ordering room service at no extra charge from the ipad that was give to you when you arrive

all the little touches made it an outstanding stay, free soft drinks in the fridge around the pool, sun lotion at the pool

everyday your suite feels brand new with little treats / extras and almost a free mini bar (spirits not included) (-)- small criticism however there was no evening entertainment or even a residents bar that we could visit for pre dinner drinks or retreat to after dinner (+)apart from no hotel bar to relax in

all the staff were wonderful and we felt so relaxed chilling out in the sun and enjoying breakfast both on our terrace and in the restaurant

the pool was heated open 24 hours, pool staff so friendly come around with snacks and taster cocktails

the staff we interacted with were fabulous - reception, room service/cleaning, rl pool bar staff

derstand it ll take time for plants and trees to grow

breakfast was very well organised and great choice

the heated pool for royal level was great

space, breakfast buffet

staff v helpful and willing tho room service a bit slow. excellent breakfasts.

didn't like about the room: - the doors of the rooms had big gaps in between so when the cleaning/room service staff would drive by in the morning with their carts it was very loud

room service very good

rooms had everything we needed, room service too if we wanted

room service was out of this world with so much attention to detail

breakfast and room service was very good

room service is quick and has a good quality, we didn't have any trouble with that

room service was pretty bad

we used room service twice and the it was just about edible

we loved the italian restaurant and the room service was great too

no water(hot or cold) on one of the nights we stayed. room service food was not very good,avoid. (+) we had breakfast only, great variety, room service generous portions (-)no cash bar? wrong room service bill no room for later shower with late flight provided

very good buffet meals, good kids activities, good sized rooms and lovely staff

like anything - if i had to say something maybe a little more selection to drink at the coco loco bar but that really is a minor thing

best facilities for kids

have a drink or play cards in the lounge and there was no space for us to do it in the piano bar or reception

and room service was

the breakfast is the best offering with the room service. both very good.

room service was fantastic

the pool and outside areas were fabulous

food was wonderful- both for breakfast and evening dinner

i travelled by myself and had a lovely experience, from the pool to room, balcony and spa it s was great and the spa prices were very affordable and it was the best treatment i ve

were nice and big, breakfast was lovely, beautiful hotel

breakfast, lunch and dinner options were very good

when i went for breakfast i got told that it was not open yet and they told me to go to the bar and i could get a

the pools etc were just what we needed and the activities were perfect for the kids

beautiful rooms and hotel. pool and grounds were fantastic and food very good

very good breakfast, helpful reception, premier suits have private pool with bar

to eat with all the families , the noise was unbearable , staff rude , they made you pay for fast wifi , towels had holes , they cut the trees around my room and left all the rubbish outside

the location, the pools, the spa, the two different areas for families and adults only.

the pool area, lobby and the bedrooms were created to an excellent standard

room service and cleaning was very good

no room service,

room service provided or food offer, so as arrived late food was not available unless you went to

room was fabulous, great room service

room service and had to go to the pool bar to get drinks to take back to our room

loved the spa. great that there was room service every day. pool area was well kept

unfortunately some of the reception staff are obnoxious. room service very poor

excellent room service

the gift basket of fruit the spa pool daily room service lovely helpful staff fantastic

easy parking

internet in the rooms could have been better. coffee available outside of breakfast hours.

fresh fruit salad at breakfast would have been welcome

breakfast was great and plentiful

food and choice at breakfast

the rooms are big and well equipped, all of the staff take care about covid regulations, nice pool and jacuzzi

breakfast with views to die for

places to relax on sofas and quiet spots in the shade - and a great place to enjoy the buffet breakfast

continental breakfast, wifi included and worked well, good location, large room with sea view, good standard of

breakfast,very fresh and tasty options,great service

great location ,sea view , room , museum , every morning nice breakfast

beautiful location...stunning view...accomodation was luxurious with stunning indoor pool

common areas, designed in a moroccan riad style, among a covered common courtyard with swimming pool

liked the premises in and out it had its own interior swimming pool totally stunning and a we could choose any bedroom as there was nobody else staying there that

the place has plenty of spaces to chill out and just watch the ocean and the indoor pool is pretty cool

location lovely hosts clean spacious indoor pool

a welcome pack with details of how to call reception or order room service and also a menu for room service

some way to make coffee in the room without calling room service would be like a cherry on the top

deal, with the actual breakfast beaing supplied by the barracuda bar downstairs, who also provide room service food & drinks, there staff are extremely efficient

no bar in hotel but drink s can be ordered from pool or room service

clean rooms, with room service every day

everywhere ,rooftop terrace with jacuzzi with amazing views,friendly,helpful receptionist,gilda's bar opposite was old fashioned vibe with fab tapas, definitely be back,the breakfast was fresh with

great restaurant!!! excellent breakfast. terrific staff.

we would prefer the roof terrace bar was open longer than just till 16:00

thoroughly enjoyed our stay ...like that's its adults only ...will definitely return.

amazing location, loved the breakfast and decor and the staff couldn t have been more helpful!

miss kids activities, playground

facilities , royal area, gym . koi restaurant was great

royal package allowed us access to the goa oasis pool and bar which was 100% worth it

miss kids activities, playground

the breakfast, the room and the gym

the reception staff, porter, and room service, including turn-down service made us feel special

wait time of room service

the room service was very poor

wear normal clothes, all the room service, cleaning and wait staff wear these really old-fashioned uniforms, the women's in

room service is poor

when asking for an ice bucket i was told it would be charged as room service unless i ask at the pool bar, i asked and got refused, with a dirty look

bar/ restaurant only opened from 10am until 4pm so if you want s drink or food you have to get room service or go out, or wait until the restaurant opened or the bar

i ordered room service, pasta of the day and the portion was huge and price very reasonable and tasty

room service pizza was very poor quality, would not recommend this but we were exhausted from

), breakfast was very good and the spa was perfect

lovely touches from the daily room service staff too folding my pjs so nicely every day

there is a small gym and a spa which also adds to the relaxation

the rooms are located around the pool and all a good size with modern facilities

our last night

nice pool and bar area

exactly as expected, good variety and usual bits to keep kids satisfied

no equipment in the room in the little kitchen area

were clean, spacious, beds were comfy, our room was on the ground floor so straight out to the pool can't complain

we walked by the pool everyday at 8

pool area, to many people putting towels out not fair

the room service always left our door open

room service was also there

friendly room service

free wifi only for one device, so have a good data plan before coming

the kids club awesome and the evening disco was so much fun

breakfast was a small buffet with delicious fresh local seasonal fruit amongst other things

east & west coasts, lovely character , friendly staff & welcome , indoor swimming pool , great breakfast & comfortable

amazing food and great value dinner bed and breakfast

parking was easy and it was useful having a supermarket across the road

the gardens and pool are lovely and although it is attached to a busy restaurant the rooms are very quiet