room service staff constantly checked that we had everything we needed in the

very clean, pool was also heated which was a bonus.

rooms/swimmingpool and bar & bistro

no wifi connection in room, also they take a charge on top of the bill for using credit card.

the wifi connection did not work in the room only in the main entrance of the building so we never had

no room service present

nice pool and facilities

ol, sauna, hot tub)

the facilities for the hotel across the road, including sauna, large swimming pool, jacuzzi and gym

extra you can use the facilities for the hotel across the road, including sauna, large swimming pool, jacuzzi and gym

lovely breakfast, really friendly staff who gave great service

bar downstairs

it does have a bar which isn't apparent straight away mostly filled with locals but a good atmosphere

great place to stay, room very comfortable and breakfast was great. only problem was parking.

beautiful cosy hotel with fantastic bedrooms and bar along with beautiful breakfast cooked to order nothing any

friendly check in, room was clean. room service meal was very tasty.

plenty of parking on site

the location and safe motorcycle parking was perfect

lovely food, the setting for the restaurant and bar is lovely!

came down for a drink at the bar after a long walk and were hungry but the kitchen was closed

the bar shuts early about 10pm

food has a good selection and the bar is also good

on the phone where we could park, they were will to make us a drink for when we arrived as the bar was closing by the time we found this hotel to stay in

from the minute we walked in everyone and everything was perfect, the room was lovely the bar area and restaurant was also lovely

50 for a letter bottle from the room service which was astronomical

hotel should allow you to have your dogs in the bar at least and provide options other than room service for dinner

night room service selection

kudos to the staff for making all things for the guests

om service, dinners, brekkies - all that over long weekend with bank holidays)

- location, staff, cleanliness, modern decor, food (two vegans easily catered for), room service, large balcony room with stunning views, value for money (-)no room service was advertised. (-) being made to feel that room service for my elderly mother on the second night was something exceptional and despite it

great for a summer evening when the kids are asleep

slow restaurant service. room underfloor heating was set too high. wifi a little slow.

my kids were on top of the world when they saw freely roaming horses in the backyard of the hotel

the food from the bar menu was reasonably priced and excellent

they offered room service but it was very hit and miss

to top it of we had room service from the restaurant with local meats and what a superb dish

room service and staff

fabulous staff. offered all menus as room service with no additional charge. excellent food.

room service breakfasts were on time and generous

the hotel staff were extremely friendly and helpful and the breakfast was delicious

i had the traditional full breakfast the next morning and just a salmon starter the night before

breakfast costs extra

great location on the lake. comfy room, clean, car parking.

lot of parking space

there is ample parking space

fascinating historical building with ample parking with warm and friendly staff.

huge, the front of house staff and chef went above and beyond even gave our pooch a sausage for breakfast and lots of fuss

breakfast was good

my partners birthday and there was a treat in the room for him and sonia even sang to him before breakfast ud83dude03

there was a nice well stocked bar open to us in the lounge when we wanted to relax with a nice drink

tea, coffee, biscuits, hot chocolate. great shower, wifi.

tea, coffee,hot chocolate, hog shower, great wifi.

no wifi signal inside the room; since mobile signal was there so it was okay.

tea, coffee, hot chocolate, biscuits. hot shower, great wifi. parking just yards away.

tea, coffee, hot chocolate, hot shower, great wifi.

ke in the afternoon, breakfast was amazing, great recommendations of nearby restaurant, the mini bar had tons of

the location, the food, the drinks, breakfast, the bed, the shower, steve and faith x

designed, beautiful interior nicely secluded liked the trust factor with the bar also reasonably priced and friendly staff with a exceptional breakfast selection and

the place offered a great selection of drinks to purchase from the honest bar and a good selection of breakfast options

lovely lounge area with cake in afternoon and honesty bar - great choice of gin

dogs and kids welcome

nothing was too much trouble, the outside park and beer garden is brilliant for people with kids couldn’t ask for more we will definitely be back and have already recommended to

we were also given a late check out for free so that i had time to get ready

breakfast was fabulous as always and it was good to see our main man giles was on top form with the

fabulous facilities. great wifi, shower was amazing and the bed was so comfy

i loved the cooked breakfast and the friendly staff

breakfast, quiet location in the centre of town just 200 metres from the sea evening meal was

parking can be challenging on busy days

breakfast was good coffee excellent

the food was great and bar prices were reasonable

staff were excellent especially tory she offered me room service the hotel didnt have this option but she did it for me so that was a big bouns for us

also easy parking with 2 big car parks

breakfast was excellent good wifi

ropey wifi but that s cumbria generally

inness) and dog friendly. parking very easy. would stay again!

stunning location. friendly & helpful staff. breakfast was very tasty. easy parking.

the bar area has a welcoming open

- great wifi - very friendly staff - delicious restaurant-quality food - well above pub standard - great

plenty of parking, great friendly staff, substantial good quality breakfast, fantastic dinner in a cosy

breakfast and dinners .superb. staff were fabulous.

they put wine in my parents room as i had requested, arranged room service (which they do not provide ordinarily but my mum was very unwell one day during their (+) had to ask for more on day 2 as it wasn't replenished by room service (-) and i did not want to take the children into the bar to eat, however when my husband asked about room service we were told they did not do this but they did allow us to take a meal to our room we

hotel room was great we also enjoyed dinner and breakfast in the hotel which was fresh and tasty

we had a lovely week at the birchtree the bedroom was nice and comfy and spotless clean the breakfast was superb staff very friendly will be going back for a another visit at

hotel in town with convenient free parking

lovely room, very clean.staff very helpful good breakfast highly recommend

we got room service one of the evenings and ate in the restaurant on the other evening and the food and

very comfortable beds, good lighting, great room service, helpful friendly staff

there was a big wedding on so we opted for room service for dinner, the food was delicious and arrived so quickly

plenty of parking, hotel is in a beautiful area of scotland

d ev charging too)

i didn't have breakfast at the hotel, but i did order from room service and the food was lovely

there was also easily assessable room service

food options good and so was room service

3.50 tray charge for in room service. energy saving light bulbs - a torch would be stronger.

choice on the room service menu could be better

lovely room service

great location, easy parking. quiet and comfortable beds good continental breakfast in room

hotel accommodated our early check in allowing us to head off and enjoy a wedding

jam and bix of cereal couldnt get a hot breakfast as werent serving any returned at 11o clock no bar facilities all licked up let ourselves in the front door place in

i couldn't connect to the wifi on neither my tablet or my phone

the kitchen area needed updated but that was discussed with the very helpful staff

room clean. good wifi. good shower

t my room was absolutely fine with good bed, shower, tv, kitchen area

kitchen area included microwave and fridge with glasses, mugs, cutlery

room service does not wait until room empty , got chapped up and then had to request this for

decor is a bit dated. no room service!

i liked that you could get a room service

mum paid 220 for 2 nights for a 3 star hotel that was old fashioned, they didn t offer room service, she is wheelchair bound and had to go downstairs from the top floor to leave the

very short period for room service

private entrance and even a little courtyard area for the kids to play

room was lovely and clean the breakfast at the caledonian was beautiful and well presented the bar man was fantastic at the caledonian we highly recommend this place to anybody will definitely

helped us out with kids

good location and off street parking

we also asked whether we would be able to have a late check out which the staff ensured that we received

the beds where clean and comfortable but the tv had no signal, no free wifi as advertised, the room had a combi boiler in a cupboard in the room that clicked on and off

quality and plenty of choice for breakfast

who welcomed us was amazing and friendly, very warm welcome, breakfast was great, superb value for money, would not hesitate to re book

breakfast really good owner did all by herself was delicious and hot other guests also there but

place is a little run-down, having been a bigger concern in the past with a bar and restaurant

room service breakfast was fine and delivered on time

on site parking

some private parking

car parking at the premises

nice location, free parking, friendly staff and room and guesthouse fabulously clean.

very competitively priced for five star room service, especially if you stay multiple nights

location perfect, new and clean very peaceful great breakfast very pleasant service

location next to golf course

room own bathroom across hall brilliant breakfast good parking behind house good area for visiting burns country would definitely recommend and stay again

good wifi strength

super comfortable bath rooms very nice room service was fantastic all staff very friendly and

the building and dining room service

we also walked by the river and kids had fun

family connection until we arrived, but were able to provide a table for the family meal in the bar

having a bar in the lobby of the hotel is also a very good opportunity

comfortable bedroom, attractive bar, and very dog friendly

lovely hosting, amazing food, comfy beds, amazing spa garden

we then had a wonderful dinner and a drink in the bar before we retired for the evening

the staff were very friendly, the hotel was ideal for us as an older couple (kids now old enough to leave)

fi band width is not good & every time we need to go the bar or the reception which is little in convenient