the breakfast was outstanding

night room service selection

there was 3 numbers to call next to the phone, for room service, out of hours service, and something else i can't remember, none of them answered when

room service was + 5 each time obviously not maids

ordered room service for both dinner and breakfast and it was all perfect

- location, staff, cleanliness, modern decor, food (two vegans easily catered for), room service, large balcony room with stunning views, value for money (-)no room service was advertised. (-) being made to feel that room service for my elderly mother on the second night was something exceptional and despite it

wifi was rubbish - family room

also there was no wifi in the bedroom

barely a phone or wifi signal to be had in any location

my kids were on top of the world when they saw freely roaming horses in the backyard of the hotel

room service breakfasts were on time and generous

they offered room service but it was very hit and miss

to top it of we had room service from the restaurant with local meats and what a superb dish

fabulous staff. offered all menus as room service with no additional charge. excellent food.

room service and staff

friendly check in, room was clean. room service meal was very tasty.

from reception to bar to restaurant all the staff are excellent

the bar area is very relaxing

the hotel is in a good location, plenty of free parking, the rooms were good

there is an ev charger available but the placement is a bit challenging for a tesla driver

the food was suberb, i had room service from the bar restaurant, nice sized

upon arrival we were told we had to order room service as the restaurant was fully booked in the morning

ere the menu was limited)

room service was late in cleaning the room once and did not make the bed properly

were trays of left from room service outside the rooms for half a day, although i appreciate the staff are having to adapt

i was unable to have the breakfast therefore i requested a pack lunch which was provided

side of the hotel but no playground there sadly as it would be a great thing for families with kids (like our) bit there is a skate park there instead

parking could be an issue but we were lucky

was lucky that i was able to park at the hotel, the limited parking might be an issue for some

parking space.

room service staff constantly checked that we had everything we needed in the

the pool and breakfast were great, staff very friendly, location fab

stay, we all used the swimming and gym facilities which were great

enjoyed the gym, pool, spa and sauna

parking was very restricted

no room service present

too small and wall mounted up high wifi patchy at times (needs higher speed) check in is across a busy junction from the actual hotel (+) the bed was comfy and the wifi good (-)wifi went down and stayed down someone charged a meal for 4 to my room, receptionist apologised and (-)was poor and very expensive , wifi was unreliable even after there technician fixed it location was to far from main hotel badly

large swimming pool was absolutely fantastic

we had a fantastic time and for breakfast and pool you can use the hotel facilities and restaurant which are v good

rooms were very clean and gym and pool great bonus

there was a nice well stocked bar open to us in the lounge when we wanted to relax with a nice drink

old world charm cosy bar area bedroom luxury

breakfast costs extra

enjoyed an excellent breakfast served by helpful and friendly staff, nothing was too much trouble and the presentation

great location on the lake. comfy room, clean, car parking.

breakfast had varied selection of local produce and there was something for everyone

room service daily

especially the man who delivered our room service

the breakfast was exceptional witt a good variety available

all good and very helpful - room was very nice with big bed breakfast choice was remarkable and all food was good hotel position was perfect would love to go

was excellent, clean and comfortable, breakfast very good

everything apart from the appalling room service sandwiches

room service was great

like other establishments i found the bar and room service charges expensive

modern hotel with great facilities. good bar and restaurant. executive rooms

lovely member of staff

dining room service was appalling.

location staff very friendly breakfast good and hot for room service due to restrictions good

view from room service breakfast

went off at property for number of hours on 9/9/23 phone in room did not work couldn t use room service breakfast was distinctly average, the thinnest bread & coldest toast i ve ever been

to the town centre and during these troubling times they have got breakfast dealt with well with room service

hotel for local diners and sometimes had trouble getting a dinner reservation and had to eat in bar snug area

the bar and restaurant are popular with a good vibe and good food

the hotel bar was great and the staff were all very pleasant and very helpful

the restaurant and bar was always busy so it's a popular place, would definitely recommend booking a table if you are

plenty of facilities in the room with a good tv, tea/coffee making materials, hairdryer, free wifi etc

in dbb rate, and we didn't want a big multi course dinner) , it wasn't pointed out there was a room service menu operating until 2100

- no room service

we had room service and some complimentary chocolates were a thoughtful touch

didn t offer room service which was a bummer as we didn t want to dine in the restaurant as it s quite smart

room service would be nice

room service did open the window to try and cool the room but it was still far too hot

said there was 24hour room service but had to beg to get sandwiches in the bar at 21

not only that but our room wasn t cleaned and our room service wasn t taken away despite raising it with the front desk

everything especially room service

staff were excellent and very helpful, assisting with room service breakfast 'off menu' requirements and also being kind enough to locate and post lost

from the minute we walked in everyone and everything was perfect, the room was lovely the bar area and restaurant was also lovely

the bar shuts early about 10pm

on the phone where we could park, they were will to make us a drink for when we arrived as the bar was closing by the time we found this hotel to stay in

food has a good selection and the bar is also good

excellent breakfast

ample parking and fab location

parking facilities were ideal

there was no wifi, which did surprise me as that is pretty standard even in cheap places

would recommended booking a table to avoid disappointment) plenty of choice for both breakfast and evening meals

very helpful friendly staff easy parking

early check in

didn t appear to be any parking avail s other then in the street which was ok in may but may be more of a problem in the

the restaurant / bar for evening meals had a good selection, good quality and reasonably priced

i loved the cooked breakfast and the friendly staff

breakfast was fantastic all staff were great ,warm,friendly

welcome,gave us lots of information about places , very big bedroom,lovely toiletries,excellant breakfast and ate there one night ,delicious

comfortable traditional hotel. friendly staff. good parking

we had food in the bar first evening and it was relaxed and comfortable

my partners birthday and there was a treat in the room for him and sonia even sang to him before breakfast ud83dude03

breakfast was fantastic

enjoyed all the little touches in the decor and the services provided

lovely lounge area with cake in afternoon and honesty bar - great choice of gin

issue number 2 on leaving whilst settling honesty bar bill was also told there was a extra charge for dog after are stay when on initial payment for

there was a great breakfast too

tea, coffee, hot chocolate, biscuits. hot shower, great wifi. parking just yards away.

tea, coffee, hot chocolate, hot shower, great wifi.

and warm in the room + tea/coffee in the room along with the kettle + nice and easy check-in + wifi working

tea, coffee, great wifi, hot shower.

tea, coffee, biscuits, great wifi, hot shower.

lovely,staff great ,owner richard and kids great

breakfast, amazing evening menu

plenty of parking available

breakfast was included and great choice available

was excellent, portions very generous, staff very helpful, room was well equipped and ev charging was brilliant

we got room service one of the evenings and ate in the restaurant on the other evening and the food and

there was a big wedding on so we opted for room service for dinner, the food was delicious and arrived so quickly

very comfortable beds, good lighting, great room service, helpful friendly staff

was beautiful, from the real fires when you go in to the decor of the bar dining room and most importantly the bedrooms

decent parking

they put wine in my parents room as i had requested, arranged room service (which they do not provide ordinarily but my mum was very unwell one day during their (+) had to ask for more on day 2 as it wasn't replenished by room service (-) and i did not want to take the children into the bar to eat, however when my husband asked about room service we were told they did not do this but they did allow us to take a meal to our room we

the breakfast was brilliant friendly atmosphere good location

hotel room was great we also enjoyed dinner and breakfast in the hotel which was fresh and tasty

lots of parking across the road

right in the town centre , with parking no restrictions across the road , fantastic breakfast ,

i didn't have breakfast at the hotel, but i did order from room service and the food was lovely

choice on the room service menu could be better

3.50 tray charge for in room service. energy saving light bulbs - a torch would be stronger.

bonus shaving sets room service pillow service restraunt service to bedroom was good however 5 delivery for it to be

from reception to the room service everyone was welcoming especially gary and his restaurant staff, kayleigh and her team

kitchen area included microwave and fridge with glasses, mugs, cutlery

kitchen equipment

there was on-site parking, and the place was situated in a very good area (aldi straight across the road, takeaways (+)for our requirements for a weekend out on the motorbikes, plenty of parking for them and relatively secure, the appartment was clean and a good size for two people, (+)convenience parking and proximity to my room (+)parking space available, spacious rooms and we had all we needed (+)clean with good facilities and a great price. off road parking. (+)plenty parking, friendly staff and very good location. (+) the room is really well located with a free parking (+)clean, easy access, parking, facilities (+) off-street parking (+)nice room in nice part of the town with plenty of parking

the kitchen area needed updated but that was discussed with the very helpful staff

could not get the wifi to work.

staff was very welcoming and the room was lovely and clean the breakfast at the caledonian was beautiful and well presented the bar man was fantastic at the

wifi not working smoke bin on fire

the staff brilliant, breakfast fantastic

comfortable stay. great price. had parking. breakfast was good.

were woken at 9:15 on the saturday morning despite it being a 2 night stay for room service and then again early on sunday morning hours before we needed to check

mum paid 220 for 2 nights for a 3 star hotel that was old fashioned, they didn t offer room service, she is wheelchair bound and had to go downstairs from the top floor to leave the

i liked that you could get a room service

room service didn t deliver

room service does not wait until room empty , got chapped up and then had to request this for

lovely room service

nice large bar and restaurant area as well and outdoor seating areas

breakfast good. lovely grounds. good parking. good location

we thought bar might have been open when we arrived back before 10pm - unfortunately not.

i couldn't connect to the wifi on neither my tablet or my phone

great breakfast which was included

the photso on the website showed a fully functional bar and lounge area, not the case, these need to be updated

it was easy to find, parking was accessible. breakfast was also amazing.

a reasonable size and clean; breakfast - reasonable choice and well-prepared; parking was easy; wifi worked ok

no wifi in my original room

room service breakfast was fine and delivered on time

the suite was excellent, very spacious. parking right outside.

some private parking

location opposite the train station, private parking, clearly the owners have a lot of pride in their business because it was immaculate

good location, parking, quick and easy self check-in, comfortable and well presented throughout

very competitively priced for five star room service, especially if you stay multiple nights

amazing staff, pulled out every stop and a great hearty breakfast too! 5 star treatment

location was what we were looking for as we were there for 2 days golf and it was within walking distance into town

big lovely old house with lots of parking space around the back

ideally placed for dumfries golf club - just 200-300 yards away

the building and dining room service

super comfortable bath rooms very nice room service was fantastic all staff very friendly and

nonetheless, we arrived to find plentiful parking, and were happy with everything; the place looked very nice from the outside as well as the

from decor and finishing touches in the cottage, to breakfast at the hotel, it all felt beautifully wholesome and considered

a table was set in the bar so i could eat with my pet dog

i had a massage in the garden spa and it was very tranquil

breakfast set us up for the day

the bar was a lovely place to relax before and after dinner

fi band width is not good & every time we need to go the bar or the reception which is little in convenient

staff were great especially dora who served us breakfast which was exceptional