room service was super quick

comfortable beds spacious rooms dog friendly great dining + room service

room service meals were prompt and tasted excellent

place was very clean , the food from room service was very good.

room service was delivered within 10 minutes; fresh food and delivered with a smile

room service was quick and delicious

room service sometimes a little poor.

they went ahead and took it to room service to help us out

room service open later than 11pm

:) that said, room service and movie

all food excellent, both restaurants and room service

long check in and out wait, long room service wait

when we arrived all of the staff were extremely nice from the valet to room service

i did room service for some of my meals

we had to leave our dog in the room to go eat we next ordered room service, i just prefer to sit in a restaurant to eat

was a weird stain on the bathroom faucet and when i ordered room service the utensils did not look very clean

did not receive room service so if i needed more towels i guess i would have had to go to the front desk

we called room service and they never came by with our request.

room service food was delicious

room service staff was great and the security staff was great but

basically a full kitchen in the room

breakfast was excellent

fine...usual breakfast

the kitchen is absolutely well equipped, very comfortable bed

the full kitchen is a big bonus

and that was anyone we interacted with - room service, housekeeping, front desk, maintenance, management

the rate per night was a little high considering there was no option of purchasing room service or premium movies which we would have happily paid extra for

room service does a great job of cleaning the rooms

to clean the fridge myself and room service only replaced trash bins and did not take obviously used/discarded towels

i liked the room service food and having a refrigerator in the room.

the rooms are beautiful, the service is excellent, room service and massage were fantastic!

some meals were down right terrible, room service lacking and management support very poor

was a very limited room service menu, we had a fire alarm or some sort of beeping go off several times saturday

we ended up ordering room service instead, but by that time, it was nearly 9:30p and we were beyond frustrated

tv sound didn't work, was only brought one fireplace log, in room massage was disappointing, room service took forever

the pool and jacuzzi, room service. good price and polite staff.

pool jacuzzi huge bathtubs. nice quiet. good place to sleep.

didn't like the kids in the pool until dark, they were to loud

i was impressed to see a pool and jacuzzi

- clean and comfortable - nice workers - air conditioning - free parking on the door really good place if you want to stay outside of la

pool an hot tub was great food was good from room service

the room service and the size of the rooms

they even had room service

breakfast and room service are excellent

with restaurant and room service readily available

service was mediocre, the tv was little, no guide information about wifi or any room service

room service: expensive cold hot food

no room service, staff was rude

room service isn't available on the weekends and your choices at the hotel for snacks and water

room service was great too

no hot water in the evenings

bedrooms were private, oven / microwave combo was good, clean, wifi was good once we got the pw for the old town cafe, dimmers on lights was good, toilet room

nice location and place very large suite good wifi and free parking

friendly staff with food and laundry on site.

wifi was in and out at times, especially when kids were on ipads and it kept kicking them out

they didn t have room service

room service was slow and food was average but pricy

arrange surf lessons, private yoga on the beach, beach towel and board rentals, in-room massage, room service

kitchen wasn t open and menu was much reduced and we were charged the same, morning room service menu was coffee we had to ask for tea

you have to try breakfast room service on your patio overlooking the ocean - breathtaking

was perfect, views were unmatched, staff were amazing, bed was comfy, food in restaurant and room service was delicious

the customer/room service was prompt and exceptional

no gym, expensive room service menu

the turn down service was prompt and quick, room service was prompt and the food was delicious

you have jet lag like we did and are awake at 4am it would've been nice to be able to get more room service/breakfast

room service was right on schedule. i appreciated that

weak wifi. no complimentary bottled water.

pool right on the side of busy street

the pool area was neat and clean and very quiet to

clean, convenient, comfortable, the pool looked nice. i wish i'd had time to use it.

good room service nice facility nice rooms

in fact one day after room service, the door was not fully closed

california breakfast, nice. room service got order right everytime.

pay for parking i'm woodland hills, no. outrageously expensive room service charges.

starbucks hours are shortened due to covid and no more room service

i wish there were more varieties of food to order for room service!

room service was super fast, 5-10 minutes, even if they said 30

restaurant hours due today covid, no room service, very expensive parking foe guests

in room snak bar n room service all premium channel watching needs to be longer time of

room service was exquisite

excellent hotel, great rooms , good self service breakfast,nice pool area , excellent staff

could have included more variety like danish, doughnuts or some cereal especially for kids

front desk and breakfast workers were very helpful and friendly.

great free breakfast

breakfast eggs did not have cheese in them

the hotel does not have room service . food available horrible

was hoping for room service as i didn t feel well, but had to go downstairs to pick up my order

the pool is heated quite nicely and very enjoyable even in winter

even though the pool area is right next to the freeway, it is nicely landscaped, appointed and maintained - a good

nice bed. cafe onsite was convenient. free wifi

the room service from the restaurant was surprisingly good.

room service

no breakfast room service, tv selections limited, coffee machine leaked.

we had room service one

good people, good room service

breakfast was amazing! good variety and everything was very clean!

located next door to a bar with loud pounding music. sleep was not an option.

bar on both sides of hotel. could hear music from bar at night

breakfast was delicious and always plentiful

staff didn't limit guests in time at pool

room service and fresh towels every day, included breakfast had many, many items and two attendants

ol & hottub, parking, breakfast, wifi, fitness, business center),

breakfast was lovely with a great little selection of pastries, tea, coffee etc

awesome breakfast

terrible wifi for school or working . overpriced

pool was clean and towels, oh

pool clean

breakfast was very good & the location was perfect for me

it's super clean,nice customer service,good location and breakfast is the plus

covid has ruined breakfast ugh!

wifi connection went off frequently, guest have to reconnect time and again, quite annoying!

i booked the hotel for my adult kids and paid for them but i was staying at the hotel i was at closet to my wedding venue

spacious room the breakfast is delicious

wondering why the amenities include laundry

the beds were very comfortable, lots of choices for breakfast

no phone to call room service

pool area is nice

parking is too small.

guess the parking could be a bit better if they opened up both gates during the day at least

the wifi was weak but overall it was a pretty good.

ordered room service for breakfast the first day and it was excellent

not a lot of just basic room service food and what they did have was extremely expensive.

we ordered room service n excellent

ambiance, staff service, pool amenities, room service, and the west restaurant at the top of the hotel with fantastic views

place and staff were awesome and they gave room service with very friendly people whom help you out

we appreciated the room service as we could not venture out for awhile

it's conveniently located. the staff is exceptional. the room service food is decent.

pizza from room service was terrible.

the restaurant room service as also very good

room service was hot, tasty, and quick

we had room service on the first night, which was excellent, and breakfast in the hotel was just as good

excellent dining and bar selections

drinks at the bar are outrageously expensive and made me resentful.

we arrived to the hotel late around 9pm and had a club sandwich in the bar area: the sandwich presentation was terrible, the french fries were way too many

spa was very exclusive and a premier experience

great room service

we ordered room service from planteia - a burger and margherita pizza

they had room service meals for him

i had a meal at the restaurant that was outstanding, as was the room service meal that i also enjoyed

room service was good breakfast and dinner

the amenities made things so much easier and fun, stk, room service, the gym were a plus

room service was quick & courteous

room service was quite expensive. staff were functionally friendly.

there was no coffee available in the lobby and when i tried to order it with room service i was told i had to scan a code on my phone , but i didn t have the menu do i had to

room service was great.

good customer service and room service. felt comfortable.

it s a working progress, but for the price i paid i had a king size bed, cool a/c, hot bath, wifi and regular scheduled tv

doors&windows on the first floor are right up to the parking lot so be prepared to hear everything with people at their cars or the room next to or

microwave outside in the parking lot the fridge didn't work they have a roach

parking