we received calls about room service that was not ordered by us

we ended up ordering room service instead, but by that time, it was nearly 9:30p and we were beyond frustrated

dinner and room service options were delicious

the rooms are beautiful, the service is excellent, room service and massage were fantastic!

was a very limited room service menu, we had a fire alarm or some sort of beeping go off several times saturday

you have to try breakfast room service on your patio overlooking the ocean - breathtaking

kitchen wasn t open and menu was much reduced and we were charged the same, morning room service menu was coffee we had to ask for tea

room service was slow and food was average but pricy

arrange surf lessons, private yoga on the beach, beach towel and board rentals, in-room massage, room service

they didn t have room service

was perfect, views were unmatched, staff were amazing, bed was comfy, food in restaurant and room service was delicious

ccidents happen but no one ever contacted us for an

view from room, swiftness of room service, staff very friendly, bidet toilet was awesome!

when ordering room service, there was a hair in our food :

downstairs is great with a terrace overlooking the water and all the staff, from check-in to room service, were exceptional

great staff, nice lobby - excellent room service burger!!

room service dinner was delicious, prompt and affordable priced

room service food was delicious

did not receive room service so if i needed more towels i guess i would have had to go to the front desk

i liked that they had a bar, room service and breakfast if needed

8 pm could not get a hold of anyone till i called the front desk and then finally got somebody in room

room service open later than 11pm

room service was quick and delicious

room service is a bit expensive in my opinion.

pool service & room service food was delicious

basically a full kitchen in the room

breakfast was excellent

fine...usual breakfast

the kitchen is absolutely well equipped, very comfortable bed

the full kitchen is a big bonus

i did room service for some of my meals

all food excellent, both restaurants and room service

also, there was no information in the room for the 24/7 room service request if needed

long check in and out wait, long room service wait

we had to leave our dog in the room to go eat we next ordered room service, i just prefer to sit in a restaurant to eat

place was very clean , the food from room service was very good.

room service quick and coffee was delicious

room service meals were prompt and tasted excellent

room service and restaurant both very good

comfortable beds spacious rooms dog friendly great dining + room service

room service isn't available on the weekends and your choices at the hotel for snacks and water

no room service, staff was rude

room service: expensive cold hot food

hot tub seemed a little dirty and we had some old room service food that sat in the hallway by our room for several hours without getting cleaned up

room service was great too

to clean the fridge myself and room service only replaced trash bins and did not take obviously used/discarded towels

i liked the room service food and having a refrigerator in the room.

room service does a great job of cleaning the rooms

the rate per night was a little high considering there was no option of purchasing room service or premium movies which we would have happily paid extra for

and that was anyone we interacted with - room service, housekeeping, front desk, maintenance, management

the pool and jacuzzi, room service. good price and polite staff.

t not handicap accessible), no pbs or hgtv on the telly, the tv remote

it was one of the cheapest around. staff was friendly. fridge in room. laundry area.

economy rate, clean bedding, clean economy towels, coin-op laundry facilities, nice pool and hot

good value. spacious. plenty of parking.

was hoping for room service as i didn t feel well, but had to go downstairs to pick up my order

the hotel does not have room service . food available horrible

located clean and comfortable, gym and pool were great and well looked after, all the staff very friendly

1 grab bar in tub

the room and bathroom were very nice and comfortable. the wifi also worked very well.

in fact one day after room service, the door was not fully closed

room service was prompt

starbucks hours are shortened due to covid and no more room service

good room service nice facility nice rooms

service was exceptional from bellman, reservation desk, valet parking, maid service, room service, and in hotel starbucks

in room snak bar n room service all premium channel watching needs to be longer time of

i enjoyed the room service, but i thought the prices were way too high!

the room service was very expensive, i felt it was overpriced.

room service great

room service was exquisite

room service and fresh towels every day, included breakfast had many, many items and two attendants

breakfast was really nice, always a treat when it's included

cleanliness and breakfast and their laundry machines

friendly staff. nice swimming pool. free breakfast. clean room.

was super clean, great pool to refresh, free ice and wifi, breakfast had good variety, overnight parking included, room had coffee, microwave and fridge

we desired one quick night away of reconnection on a rooftop and

pubic hair in bed room service: systematically forgot silverware

great room service as well and balcony with ocean

that i could fault was the hotel had a number of mix ups with food that we ordered - bringing room service but not knives and forks, wrong breakfasts, long wait times

no room service, but they do offer carryout drinks for guests

the staff are friendly & parking accessible

undry room next door)

large room with a lot of amenities. they even have a guest laundry room on site.

wifi code was wrong on the keycard holder. they forgot a digit!!

the wifi worked well

room service was right on schedule. i appreciated that

the wifi was not working

no free wifi. needed to work on my computer for work. had to use my phone as a hot spot.

the wifi was given to me , but it was very slow

the pool area was neat and clean and very quiet to

room service was great.

pizza from room service was terrible.

the restaurant room service as also very good

it's conveniently located. the staff is exceptional. the room service food is decent.

great food from the restaurant/room service

not a lot of just basic room service food and what they did have was extremely expensive.

our room service was fast and good

ambiance, staff service, pool amenities, room service, and the west restaurant at the top of the hotel with fantastic views

place and staff were awesome and they gave room service with very friendly people whom help you out

ordered room service for breakfast the first day and it was excellent

no room service

rooms, room service every day, fresh towels at the swimming pools, shared area to relax

it was a good deal. rooms were cleaned, they offer room service at no charge.

room size. room service. gym.

small pool but very pleasant, gym

service was attentive at the restaurant and room service was prompt

the room service from the restaurant was surprisingly good.

there was no available food on site, including room service, which was advertised on the site

room service was awesome and quick

good people, good room service

you're not even that close to the beach and you literally have to beg for them to come give you room

great cleaning and room service

guest laundry available

no laundry facilities, no lobby rest room, no breakfast, no towel bar near sink.

my reservation dates and the front desk not only assisted in correcting the error but provided an early check in

could have included more variety like danish, doughnuts or some cereal especially for kids

room, awesome costumer service and delicious breakfast

had to request a late check out due to car trouble and towing, etc

by the pool, needed to be cleaned, and refilled with paper towels

nice breakfast choices, easy parking

do not have room service on sunday and monday or maybe ever, that was not clear

we were disappointed the onsite restaurant closes at 8pm and there was not any room service options

that you had to pay for parking for a hotel your already paying to stay at . no room service .

had to walk down to order room service as phones were not answered and i had left messages which were not returned or

the room service did forget to bring in more towels and toilet paper

pool, spa and breakfast

the hotel is very clean and have ample free parking.hot breakfast is good.

pool, spa and breakfast

location was good. variety of food during breakfast. friendly staff. clean and comfortable room.

they it me in a corner room to help finish loud bar below

the staff was excellent for in room service and the hotel room itself was beautiful

i had a meal at the restaurant that was outstanding, as was the room service meal that i also enjoyed

we checked in late, at 9.45pm and there was no room service and food finished at 10pm.

room service was good breakfast and dinner

the room service order was timely and the person taking the order was very helpful and suggesting items

room service was great.

room service is non-existent they, don t answer the phones or pick up

the amenities made things so much easier and fun, stk, room service, the gym were a plus

there was no coffee available in the lobby and when i tried to order it with room service i was told i had to scan a code on my phone , but i didn t have the menu do i had to

room service was quick & courteous

we had room service on the first night, which was excellent, and breakfast in the hotel was just as good

we arrived to the hotel late around 9pm and had a club sandwich in the bar area: the sandwich presentation was terrible, the french fries were way too many

excellent dining and bar selections

grounds are so pretty, the spa was amazing and the bed was super soft and i had a wonderful sleep

spa was very exclusive and a premier experience

advertised room service was not available nor was the restaurant open for breakfast except on weekends

had full amenities- minibar, $10 food/drink voucher, fast room service and a huge flatscreen with wide channel variety

no room service unless i fill in the form

room service

no breakfast room service

the bar staff and room service staff are amazing at what they do and made every meal and drink a pleasure

parking is $45 a night. room service is expensive.

pool was very nicely heated and warm even on windier days room service was delicious and great portion sizes this was definitely a splurge for my family but

room service was prompt-- not only good food but health conscious menu

i ordered room service twice for breakfast and enjoyed the butter milk pancakes as well as the french toast

the restaurant had really good food and the room service was outstanding

i requested room service everyday for fresh towels and a made up bed

even the kitchen noises were subdued

wifi was very slow

lots of free parking

pool was small and was rite by my window so when looked out pool people looking right at me into my

covid has ruined breakfast ugh!

breakfast was very good & the location was perfect for me

the breakfast in the morning had eggs and sausage, not just cold cereal and bagels

it's super clean,nice customer service,good location and breakfast is the plus

staff were friendly, easy check in and check out, safe, wonderful room service, great location to gas station, pizza, and breakfast a minute walking distance

room service

the limited parking.

bathroom floor should have been cleaner. parking at night was slim. other than that it was fine

parking is limited but the area seemed safe enough to park on the street

could use an upgrade in some respects - a swimming pool - upgrade of the rooms

breakfast was so good, friendly staff, we asked for late check out and they let us stay until 1pm

the room also has microwave , and they have laundry room for guest so i can wash my clothes

pool, although it was a little chilly at the time

-no pool

covid no pool

room was big and spacious liked that there was a microwave and fridge available also laundry services was a

wifi didn't work

hotel, friendly staff, good breakfast, bigger room, has laundry machineud83dude0d recommended

the beds were very comfortable, lots of choices for breakfast

room service menu limited

food could be better quality in room service

room service was excellent, lots of choices

i love the banana stuffed french toasts in the room service menu

the room service was delicious, with a good choice of options and the portions were very generous

i don't know if you have to ask for it, but i didn't get room service once during my 6-day stay

the room service food was very mediocre- so i mostly went out or brought in take out

when i complained about the room service and asked for compensation they agreed

the room service food quality was really quite poor.

i paid 170 plus 45 for parking and room service was a rip off

only room service and long time to wait for the

pool no chairs to lay out in limited room service menu for people w food allergies / vegan / vegetarian

food we had in room service for was not impressive at all

room service was very expensive and unreasonable

room service forgot to bring what we ordered but it was just a pot of coffee so not exactly a big