lovely cosy bed and breakfast place offering a comfortable stay

good beer 2/ nice room 3/lovely en suite 4/ good evening meal 5/excellent,freshly cooked breakfast 6/ good coffee 7/ caring,gentle staff all in all a marvellous experience for the price

comfy beds, great breakfast, but could be a little noisy if your room is above the bar.

rooms good value value for money, breakfast excellent and staff very friendly

breakfast was great and staff was so friendly

no room service during covid, although plenty of towels/toiletries/tea/coffee provided in the room

the room service for the evening meal, was on time, and very well presented

the hotel was easy to find and parking was no issue

very good wifi and very easy to find in newtown

od was fab) friendly staff, great

i had room service, fab burger and glass of chardonnay

food/room service, say till midnight, would have been really helpful

we requested room service for dinner on arrival

heater, iron, ironing board, kettle, tea, coffee milk and biscuits good variety for dinner room service

facilitated early check in and a room upgrade and very knowledgeable re local area

parking was easy right next to the

easy parking

clean and tidy great shower good parking for a work van etc

location, cleanliness, parking, spacious room.

food very good,room clean well presented,location right in the middle of bishops castle,car parking right out side the door,would

food presentation was of top standards had room service both nights

no lift as my wife has mobility issues, but the staff were very accommodating providing her with room service

very speedy room service

terrific bar with an excellent choice of beer, the breakfast was superb, the room was very clean and very

and a young man from the waiters and bar persons needs to be recognised for his customer service

bar meals would have been better for us

afternoon tea, restaurant food was yummy and spa bath was a great experience

and eating with our dog by the front door / bar area/ reception area

lots of free parking

bar bill was a little excessive but craft beer was delicious

had room service~ light meal was well presented and tastiy with much more on plate than expected

had to ring externally on mobile phone for this, as room service phone out of order

they advertise 24-hour room service in their own guest books, so when we got back from our wedding at around 10-11pm, both

also no lead on phone so couldn t use phone to order room service

sunday morning breakfast service was not good, almost comical, but, hey, does it really matter

staff were lovely yet suggested one might need to fetch their own menu for room service - and room service is an extra 5 pounds

safety measures were put in place with ample hand sanitizer and room service for breakfast

room service

little disappointed with the breakfast being a continental room service only but we assume that the current situation with covid is the reason for this

we had the room service on the first night, the meals were in cardboard boxes and we were provided with paper

lovely staff great breakfast clean room comfy bed

great place close to town easy to find breakfast was exceptional. car parking was a bonus

some wifi connection challenges, but the friendly staff sorted this out quickly and effectively

great bar area for a drink

on our first night we sat downstairs in the bar and it was lovely and peaceful we have already booked to come back in

stayed 3 nights no room service/cleaning

l didn't dine 'out' but ordered a room service sandwich which was excellent, very tasty and very fresh

it would have been good if the hotel had room service, but i think this wasn't possible due to being a sunday, and a differentiated menu

breakfast, and helpful and smiling staff, room service was good - alas, the restaurant was full

they helped me with my luggage to my room and arranged room service , which was equally impressive

room service late with breakfast

took an hour to get room service, as could get no answer from reception at first until i used my mobile to access the

we had room service on our last night, paid over 40 for two burgers, the chips were cold and soggy,

we had room service also, which was very good price & the quality of the food was insane

we weren t told about the 24 hour room service

room service should provide.

we couldn't eat in the restaurant and there was no room service for the 4 nights we were there

couldn't eat in the restaurant and there was no room service for the 4 nights we were there

room service and both had shepherd's pie which came with fresh greens and was delicious

no room service offered on saturday rather than leaving the hotel to eat

my only negative is no room service. maybe just a small sandwich menu would be a good addition.

perhaps even a reduced late bar menu or room service

would have loved to have been able to order room service from our room

the staff and room service are excellent and they just want to help in any way they can.

views, free wifi, location perfect

probably room service but it did wake me up a few times

ill on the second day and i wanted room service but was told that i had to pay a deposit of 100 for room service and i would get it

room service food was poor, very greasy and over cooked for the price it was for room service

room service food was over priced and tasteless

the spa facilities were lovely. the room was nice with balcony and room service.

room service meal was fast and piping hot

rating than its current 3 stars

we are from the lovely room service menu as we arrived just before 8pm and the food was hit and delicious and freshly made

limited choice for healthy eating in dining room/ bar/ room service. maybe add a salad??

this time we ordered room service and the food was exceptional as was breakfast

didn't have

also appreciated parking space and option to walk the fields

selection of fruit & cereals & beautiful cooked breakfast

ample parking, free wifi, nice clean accommodation

it has secure parking and the rooms are generous in size and well equipped

have done with a fridge, no room service offered but only a minor thought

room service was also good

stock in pro shop,lack of staff so sports bar couldn't stay open,,no room service ,no change of bedding towels

also don t bother with room service food was so bland

hotel is being refurbished so the restaurant is closed and there is no 24 x 7 room service as stated