grill open for breakfast, but room service only

was our second time staying here with kids and we enjoyed everything from the ambiance to the room service

room service breakfast - eggs benedict s were clear yelly like- i called down and they send up

steak salad from room service was exceptional! employees were friendly and helpful.

got room service and it took 1 hour to get ice cream and pie delivered

no room service knocking on my door while sleeping

no room service

in room didn't work to order room service

the inside of the room is super nice and i love the room service.

room service didn't get the memo of my late checkout and walked in on me naked.

even a lower start hotel than this would provide decent breakfast also no room service, we have to go and pick trash bag, towel from front desk, in the kitchen there were no

room service and breakfast to be improved

not friendly staff, very slow room service

zero room service

they provide room service in 15 days or charge $10 if we want the room service

is a $10 delivery charge on room service which i felt was a bit much but we didn't order anyways so it didn't affect us

i might also have ordered breakfast room service if i hadn't already

i love the food , room service was great ..

and room service was excellent

room service was bomb

kids loved the outdoor movie! room service food was excellent

room service

the staff was all welcoming and helpful. the room service was fast and delicious.

one thing, no microwave in the rooms. but it s ok, you can order good food via room service.

on site was phenomenal, we needed up eating most of our meals at the restaurant and with room service after long days at universal studios and disney

it says room service is done every second day but towels and garbage are done daily

was very clean, i liked that room service came everyday, it was super close to universal studios and warner brothers, liked that

were getting dressed and the maid came barging in without knocking and after that i asked for no room service and still came in and moved our things around after we left to universal studio good

the quality of the wifi ,

breakfast menu is somewhat disappoining.

bar and restaurant staff were neglectful and it was frustrating both times i was there

the shuttle driver was polite and on time

gentleman working the front restaurant bar area was friendly by greeting us every time we walked by and had great customer service

staff at reception was very nice, helped us figure out the room setup with kids, changed us to a better solution, no problem

and had a full fridge kitchen too

everything was good. we had room service from the restaurant .

the room service and food was really good.

we did the room service the first morning but we never got a card again to do it again otherwise we would ve

the look of the hotel very retro, staff were lovely, room service breakfast lovely, film crew outside our door in the car park, excellent what more

we were able to order room service breakfast

non-smoking room, free wifi, free parking, room service, toiletries, air conditioning and iron; i really had everything i needed and even as a

the wifi was also non-functional inside the room

early check in. friendly staff.

i don't think there was wifi and sometimes the tv wouldn't work

very friendly service! all rooms are new and clean. free parking and only $6 uber to universal

parking right outside room

wifi is not very good

the let us do an early check in, guy at the front was nice and my fiancee liked the bed.

didn t have wifi & was small.

bathroom s to small, the bed sheets were yellow and no wifi, no good channels on tv

like a classic old motel from outside), really good breakfast and free juices all day long, good room service, lods of (free) parking spots, etc

ample parking, easy access, and rather large room

only 55 dollars for late check out at night

love the location and room; the style, size, decor, service, tv, bed, breakfast

the bed is not clean,good thing i brought blankets for kids and cover

couldn t tell me why i was charged room service for the second time around

room service was great, customer service was great also.

room service was amazing they didn t have fettuccine alfredo in the menu but they made for me

room service was fast and the food was good

carpet) and at the time the phones were not working so had to call from cell for front desk and room service

i also ordered room service and ate at the breakfast and lunch/dinner restaurants

decor and friendliness of staff, room service

the food and room service are always wonderful

and they got good food too/ room service

locality, cleanliness, room service, good check out procedures.

do not try an order room service during dinner hours

parking was $15, bartenders were slow because they were doing room service too, room service and 'restaurant' only 4pm-10pm, wood floors, front desk did not tell

did not know room service was not provided unless we asked

would ve loved to have breakfast room service & for room service to have more accessible hours

i would have liked daily room service

parking and wi-fi are free

cleanliness. amenities. restaurants. parking. near freeways.

room equipped with kitchen restaurant all around and close to warner studio room was clean need some refurbishing but

small, clean motel. free parking

arrival the parking lot was empty, which was a sign of what was to come next

nice manager, clean room, nice room service, very safe property. really good value for money.

the rooms have great room service

if he was offering room service that should be done by 12 mid day

didn t tell us that we had to let know that we didn t need room service

always clean safe parking

room was very clean! room service was quick and very good!

morning i called room service for 5 minutes and got no answer

and maybe room service

had an overall great experience during my stay but i would have loved room service to stop by at least once a day to see if i needed anything

but just charge an extra $25 for cleaning or if staying 2 or more days having leftovers from room service would be nice if you could heat up those hot cakes or burger from the previous night

everyone was amazing! from front desk to room service we had a great experience!

no room service

restaurant was closed as it was easter sunday and room service was extremely limited

there are hotels for a cheaper price , which includes free breakfast and room service with simple dining options

should have a room service

no room service our beds were not made nor the room cleaned during our

room service app did not deliver meal and didn t refund

room service went in to clean when we had our stuff inside and we were not there i didnt like that

room service

i like how fast i was to universal studios. i also loved the room service

it was very clean, and room service was always available for everything you needed

they always made sure to ask if we wanted room service for the next day or if we didn t see them then they would call

clean, daily room service

the hotel was very clean and the staff kept asking if room service was needed.

crew, and one of the ladies (with the request of maid services washed and folded my laundry (-)no laundry at decent price (+) welcoming check-in with very helpful staff, arranging everything from laundry to luggage storage with ease around our travel schedule (+)went above and beyond to help us out with luggage storage, laundry, heating up food for us and general (+) laundry facilities for 10usd (-)could not lock the window at night in my room so i felt a bit unsequered and the laundry room was not avaliable and no breakfast at property (-)dryer very late at night despite there being a cut off time and we had a room right next to the laundry so we heard it all night (+)nice room , free laundry (-) only allowed to do laundry 10-5 which is the exact time we wanted to be sightseeing so it was useless so we had to go

that we couldn t get room service after 11pm and the wait for food at the bar was over 30 min.

the gentleman that delivered us room service on two occasions was a wonderful man very knowledgeable and gave extremely good

spotless room service fast front desk awesome

big room, comfy bed, great room service

there is a nice warming pool and balcony to sit and a nice room service meals

hotel staff at front desk, security, housekeeping and room service fantastic.

cluding room service)

i loved the breakfast room service - very luxurious!

room service food was of excellent quality and service with quick response

room service/kitchen staff are friendly & courteous

asked for room service only once since i was alone and spent most of my time out of the room, but while the

room service woman was amazing

room service only provided once every 3 days so had no fresh towels

room service not available each day

asked to change towels and do room service and we also leave the tag at the door to do the room service and they didnt

room service comes only if you let them know in advance that you need one

no room service. noisy air conditioning

was extremely small , the elevator kept getting stuck, part of it was even broken, there s no room service and no complimentary breakfast

the attached diner for breakfast, room service was at your request so no early door knocks

prefer daily room service to clean

mini bar in room room service food quality and price.

would be great if room service extended its hours to accommodate late night, lunch time, and early morning diners

the room service was also fantastic

the room service isn

room service hours could be extended.

we attempted to call back room service about three times, and the line was engaged

the rooms were tiny and it took a long time to get anything from room service to your room

room service good

staff was friendly and helpful. room service was great. room was very fun.

i specified to have a quiet room - they then put mme in a room with a window facing a wall - poor wifi constantly disconnecting connection - rooms and corridors are very noisy with doors slamming -

livery charge

amazing staff everyone was very friendly and welcoming and the room service was really good

they charge $7 extra just to bring you room service

high end finishes. great staff. rooms were lovely. room service menu was amazing.

room service takes 45 minutes if you are lucky to catch them on the phone

the kiosk for room service didn't work, i called and they said someone would come to my room

room service had to be requested it isn t done daily

has no room service; people leave their trash in the corridors, and breakfast is bad

was exceptionally helpful with all the requests from paper plates to wine bottle openers and room service the food was great everyone enjoyed the pizza

you have to request room service each morning, it is not automatically given

room service was pricey

asked for room service and never came

expected), but with a cvs down the street - grab some fiji water and

om service, poolside, restaurants in hotel)

unfortunately regarding room service we ordered breakfast to the room but the french toast was burnt

delicious poached eggs room service breakfast. great bar - wish it were open later than 11pm.

the most amazing room service food

closes early for a saturday night, so you'll have to contend with room service options

from the valet, to the front desk, to the cleaning staff, to the room service, and back to the front desk, and out to valet we were always welcomed with sincere

room service food was great

was no breakfast included and the service was ok but you have to tell them that you want room service or else they won't do the bed also the coffee was put up late don't know what time

hotel has a car park ($10 parking), large & clean rooms with pretty nice flat screen tvs, good wifi

no phone to call room service

wifi was terrible

also i love the design of the building with the swimming pool in the middle, although parking is a bit

the parking lot is very unsafe because it s a bad neighborhood and you have to get a new vehicle to

nice pool view