brownies in room service were delicious

bedding is clean and room service is good

we rang down for room service and was waiting over 10 minutes for someone to pick up the phone to take our order and

we asked for room service and were told that they don't do room service to the cabins even though they are right

asked for room service and had to collect the meal myself from the bar

location, how friendly the staff were, how prompt and organised the room service was, how delicious the food was, the comfort of the furniture, the pool and jacuzzi

the choice of places to eat in the hotel, as well as room service was fantastic, and we were very impressed with the facilities on offer at the swan -

the food was amazing, room service was very quick and efficient

enjoyed room service

unable to contact room service. on hold for 30 mins.

one thing that has nearly ruined the entire relaxed experience is the room service bagging down your door an hour before you re even due to leave the room

room service was great and the staff was lovely and super helpful

all the hidden charges for room service and the meal prices are a bit high for what you hadd

place have one problem, room servicehouse keeping

room service didn't clean our room after our first night

the room guest information folder was clearly out of date, as no indication of room service anymore

room service meals were okay but ordering more than 1 course the food did go cold

room service food was pretty poor

eat at restaurant for evening meal but had room service

room service prompt

we had food both in the restaurant and room service

to order room service at 21:30 only to be told the kitchen is closed - was told at check in that the kitchen

the lounge area service was fine and the room service and meal quality were great

prefer room service every day but it didn't spoil our break

i was surprised room service was 3

in the evening, the staff were accommodating enough to grab us a drink despairing closing the bar an hour before

bar and restaurant modern , great service and our evening meal was delicious

lots of parking available with a lovely terrace and great views

lots of on site, free parking which is rare in cartmel

staff were great, everything was good, young lad behind the bar was a good friendly lad too.

room service, breakfast choice

the room service tray was never cleared away, from the saturday night until we left on the monday

5 bar voucher offer if you're happy to miss room service that day

room and the room in general was great never bother with breakfast so early when im on holiday room service was good

had to ask at reception for refill of complimentary coffee/tea on room as didn t provide daily room service

no room service due to covid rules which was not the case in other hotels we stayed at in the region

incredible amount of space and fantastic to get privacy and have access to room service

room was a long way from main hotel and no room service

allowed cooked breakfast for room service because of potential baked bean spillage apparently

would be nice if there was informal food / room service but we were told that they only offer sandwiches mon-sat until 5pm

room service food top notch (i missed breakfast so ordered brunch to the room) (*)drinks and brought them to the room for me so i was able to eat, even though they don t offer room service (-)not enough facilities and hour room service would be good (-)covid restrictions in place there was no room service (-) also the room service was very average (-)toast, mushrooms in water, eggs full of grease sausages uncooked the room was ok but we requested room service and beds weren t made (-)old rooms and bathrooms, super thin and used towels, poor breakfast choice, no room service (-) room service was restricted to one type of sandwiches (-)restaurant closing at 8pm when we arrived hoping to have some tea, then told no room service (-) hot food was available for room service at evening meal so i don't see why a cooked breakfast couldn't be provided early

from the missing ham and cheese during breakfast, i can't think of anything

room was a double when i booked a single so great, nice & clean room with lovely views over the golf club & estuary the breakfast excellent, evening set meal good value & the drink prices

is in a good location and our room overlooked the golf course and morecambe bay

breakfast was excellent

eat black pudding and sausages, room

bed was comfy, pillows like clouds, great room service full english in the morning - overall a great stay, definitely felt like a good escape

room service menu was extensive and there were nice little touches such as wine and beer available

staff very friendly, great breakfast with room service

very good choice of hot food for breakfast

host, amazing choice of breakfast with room service, quite location with easy access to local shops and the sands

the room was very nicely presented and clean , there was a room service every day

i also didn't take onboard the restricted parking

and we enjoyed freshly made breakfast- 4 options from which to choose

welcome from geraldine and excellent breakfast served by gill

all excellent room service and food

everyone was extremely respectful going through the door apart from one family who let their kids run riot

fab bar and meals

in our adult kids twin room with single beds, doona's barely covered the bed, far too small

breakfast was great & location was excellent

wifi was pretty poor throughout

a good varied choice of breakfast. the food was well prepared and good.

the wifi was very poor

extensive free parking

the food was delicious couldn t recommend the breakfast highly

lady who we ordered room service from was very short with us every time we spoke to her

the hotel offered room service but there was no where to eat other than the bed

there was no guest information folder, so i was unable to check details for room service which is apparently offered

but was directly across from the room service team

room service was in time and friendly, food was good, jacuzzi was perfect.

room service food not great

room service and the waitress spilled coke all over my food

no mini bar and no room service

could not get room service on the phone when we wanted it

the room service was the fastest i have ever had even though the lift was out of order, very fit staff

omotional green offer)

room size, little extras in rooms like real coffee and 24 hour room service

room service food was not as nice as restaurant and shower a little lacking in power.

room service

little disorganised in the evening and not great selection for room service if dinner is missed.

room service good

and kind staff, nothing was ever to much comfortable bed, hot power shower can t fault the room service

everything was great we had room service came right on time and was excellent

room service for breakfast was really prompt and a very nice start to the day

the 5 per person room service charge. we thought it was 5 one off.

room service

reception was happily letting me to order dinner

the only tiny thing that we would improve would be a room service option

nner) i asked for was fish & chips and batter was too thick for my liking and i

om service) before kitchen closed, sleeping quality was great with no noise from other rooms

the leisure facilities, room and room service were all exceptional.

the food at the restaurant was delicious, and the option to order room service was a big convenience

nice pillows and room service

we ordered room service which was also poor, tasteless and cold

room service breakfast would have been fabulous

cleanness of the room after room service and the insects/spiders in the hotel

didn t want to sit in the restaurant for dinner but there was no other option for food such as room service or food delivery

was basic, no phone for room service, no smart tv only free view, quilt had stains under the quilt cover and wasn't a fan

phone in room didn t work so couldn t order room service or call reception

was beautiful setting, very friendly staff, lovely full breakfast room service, clean spacious

kitchens close at 11pm for full room service so i had to find the night staff to get a few rounds of toast sent to my room at 1am

i found this to be a huge let down, to stay in a hotel such as abbey house and only be offered room service i find

only thing i could possibly moan about is the lack of room service past 9 but literally that didn t spoil anything about my stay at all

the staff were excellent, the room was gorgeous. great restaurant and room service

please order a barista machine for breakfast service and room service

room service/in house food very expensive and didn t sound very appealing

the room service on night one was slow but they were busy, the following night and morning it was

room service menu is very limited, doesn't include anything for a breakfast!!

of a wedding, was told we can't use the bar go upstairs to other bar but that was closed

got our room service order wrong .

wifi didn t reach my room

staff, clean room, free wifi and free parking and a pub on the premises with a good choice of food and reasonable prices

stayed there on the bike for dave day. safe parking outside your door.

we requested an early check in as we had a wedding to go to at 1

good parking nice friendly place, close to final destination.

peaceful setting with gorgeous room looking over the river, option of room service if required

windows overlooking river, and there was not the room service when needed

room service and menus limited, however lots of choice in grasmere so don't let this put you off

of grasmere the property and grounds are lovely and well set up for your trip the individual parking space very thoughtful and appreciated

the location was perfect, as was the room, facilities and breakfast

we stayed with our dog we took advantage of the room service breakfast which was excellent

breakfast was served as room service it was lovely and brought to our room at the time we requested

breakfast you can either have room service or eat in the dining room and there is plenty to choose from

had dinner 2 nights, 1 being room service which we greatly appreciated

had a nice room, we had our dog with us so we ordered room service for breakfast which was delicious

small niggles : bedroom phone did not work; hotel advertised room service but there was

was no room service available, and room wasn't cleaned during our stay, but apparently due to covid they

we were staying in a suite and the restaurant was fully booked, we had room service, which was a real treat for us visiting with our two nephews

the hotel, room, staff, location and room service breakfast all perfect . ,

the food serving stand i'm glad we did not get room service its thick of dust

room service wasn t great- floors and beds weren t cleaned

we had a excellent room with patio. all very clean with daily room service.

have stayed previously but found standard to have dropped from room service and quality of cooked breakfast

no room service or charge to room

spa could have been a bit cleaner but nothing major

7.50 tray charge is little steep for room service.

that was a pity as we found the food in room service excellent quality

eakfast) was a nice surprise

per tray for room service on top of the food price was a bit steep

it was dissapointing not to be informed there was no room service until we had asked on our second day

drinks prices too expensive. no room service offered.

large bottle of water in your room and quick response for room service when asked for ice.

daily top up of tea/coffee/biscuits during room service

lots of charming little lounges in which to relax quite privately and a bar for the more social

old building, modern facilities, good bar and food, very comfy bed, dog friendly, superb location for local walks, good

staff were amazing, room service was marvellous, and the view was spectacular

not acceptable poor room service

room service was good and the fish and chips delicious

could not connect to wifi

great location for evening walk (with kids also)

hotel staff who was at the reception and bar was incredible

it was all lovely and clean and had a lovely bar area outside too to soak up the sun

a bit dated. wifi didn t reach room.

bar facilities excellent comfortable seating and good evening entertainment

facilities,staff helpful ,shower,wifi & tv worked fine

information regarding hotel and morecambe would have been nice in the rooms, maybe offer room service

room service delivered food and had to put it on the floor

room service would be nice

room service would have been nice

room service was very good