room service didn't clean our room after our first night

oom service)

didn't agree with 5 per room service charge, which is not mentioned until you arrive

the food menus of room service is limited

room service was great and the staff was lovely and super helpful

comfort in every direction was excellent the room was beautiful the room service sandwiches when we got back from concert were excellent the ambience of the hotel was

the choice of places to eat in the hotel, as well as room service was fantastic, and we were very impressed with the facilities on offer at the swan -

room service was good, wifi good all the things you would expect

unable to contact room service. on hold for 30 mins.

comfy beds room service quick and delish

we rang down for room service and was waiting over 10 minutes for someone to pick up the phone to take our order and

wanted to order room service but had to visit reception as no menu was available in the room

asked for room service and had to collect the meal myself from the bar

we asked for room service and were told that they don't do room service to the cabins even though they are right

room service request ignored on the second

the room guest information folder was clearly out of date, as no indication of room service anymore

room service meals were okay but ordering more than 1 course the food did go cold

room service food was pretty poor

eat at restaurant for evening meal but had room service

room service prompt

we had food both in the restaurant and room service

to order room service at 21:30 only to be told the kitchen is closed - was told at check in that the kitchen

the lounge area service was fine and the room service and meal quality were great

prefer room service every day but it didn't spoil our break

i was surprised room service was 3

all excellent room service and food

our adult kids shared a twin room, very spacious

in our adult kids twin room with single beds, doona's barely covered the bed, far too small

plenty of parking spaces

great food and kids loved meeting all the dogs staying there

wifi was pretty poor throughout

peaceful surroundings, restaurant meals and breakfast were top quality

4 poster room had a sunken mattress, wifi did not work at all, some bizarre mix match deco, not in keeping with beautiful characterful

wifi was not the best kept coming and going

good location with ample guest parking

reach the bar / restaurant from our room we had to step outside and enter through an outside door

the restaurant and bar is excellent, there is a lovely seating area outside to sit and relax with an amazing view

the bar and the food was excellent

parking and therefore had to park on the lawn as advised by signage but it wasn't an issue in the

the bar shut at 9 but then that was probably a good thing!

room and the room in general was great never bother with breakfast so early when im on holiday room service was good

the upgraded room service and breakfast was awesome. view from the hotel room was spectacular.

room service, breakfast choice

had room service because of my disability. everything was spot on and filling!!!

evening meal was rather disappointing as was the cheese board i d ordered for room service

incredible amount of space and fantastic to get privacy and have access to room service

not allowing us to have room service, being told they stopped room service over a year ago when on the website stated they

room was a long way from main hotel and no room service

would be nice if there was informal food / room service but we were told that they only offer sandwiches mon-sat until 5pm

no room service due to covid rules which was not the case in other hotels we stayed at in the region

room service food top notch (i missed breakfast so ordered brunch to the room) (*)drinks and brought them to the room for me so i was able to eat, even though they don t offer room service (-)not enough facilities and hour room service would be good (-)covid restrictions in place there was no room service (-) also the room service was very average (-)toast, mushrooms in water, eggs full of grease sausages uncooked the room was ok but we requested room service and beds weren t made (-)old rooms and bathrooms, super thin and used towels, poor breakfast choice, no room service (-) room service was restricted to one type of sandwiches (-)restaurant closing at 8pm when we arrived hoping to have some tea, then told no room service (-) hot food was available for room service at evening meal so i don't see why a cooked breakfast couldn't be provided early

liked the peace and tranquillity of the surrounding woodlands and view over the golf course towards the sea, also the magnificent peacock named earnie that lives within the

room and view over the golf course and towards the sea

lovely view of golf course and beach

very spacious and clean rooms. excellent for parking and good location.

room service menu was extensive and there were nice little touches such as wine and beer available

eat black pudding and sausages, room

very good choice of hot food for breakfast

staff very friendly, great breakfast with room service

bed was comfy, pillows like clouds, great room service full english in the morning - overall a great stay, definitely felt like a good escape

the room was very nicely presented and clean , there was a room service every day

host, amazing choice of breakfast with room service, quite location with easy access to local shops and the sands

full explanation of amenities parking and loacation

i also didn't take onboard the restricted parking

good ideas for breakfast. very clean room free wifi

lady who we ordered room service from was very short with us every time we spoke to her

the hotel offered room service but there was no where to eat other than the bed

there was no guest information folder, so i was unable to check details for room service which is apparently offered

but was directly across from the room service team

room service was in time and friendly, food was good, jacuzzi was perfect.

room service food not great

room service and the waitress spilled coke all over my food

no mini bar and no room service

could not get room service on the phone when we wanted it

the room service was the fastest i have ever had even though the lift was out of order, very fit staff

omotional green offer)

room size, little extras in rooms like real coffee and 24 hour room service

room service food was not as nice as restaurant and shower a little lacking in power.

room service

little disorganised in the evening and not great selection for room service if dinner is missed.

room service good

and kind staff, nothing was ever to much comfortable bed, hot power shower can t fault the room service

everything was great we had room service came right on time and was excellent

room service for breakfast was really prompt and a very nice start to the day

the 5 per person room service charge. we thought it was 5 one off.

room service

reception was happily letting me to order dinner

the only tiny thing that we would improve would be a room service option

nner) i asked for was fish & chips and batter was too thick for my liking and i

om service) before kitchen closed, sleeping quality was great with no noise from other rooms

the leisure facilities, room and room service were all exceptional.

the food at the restaurant was delicious, and the option to order room service was a big convenience

nice pillows and room service

we ordered room service which was also poor, tasteless and cold

room service breakfast would have been fabulous

food good but not many vegetables or choice especially room service

got our room service order wrong .

the room service on night one was slow but they were busy, the following night and morning it was

room service/in house food very expensive and didn t sound very appealing

there was only 1 tea bag in the room instead of 2 upon check in and they weren t replenished by room service either - this was quickly rectified by reception though

peaceful setting with gorgeous room looking over the river, option of room service if required

windows overlooking river, and there was not the room service when needed

room service and menus limited, however lots of choice in grasmere so don't let this put you off

loved the sister hotel and the pool and sauna facilities, great to unwind after walking and lovely pub grub

of grasmere the property and grounds are lovely and well set up for your trip the individual parking space very thoughtful and appreciated

for what we needed, we were impressed with the complimentary gin and tonics on arrival and the room service for breakfast

would suggest putting a fold up table and two fold up chairs in room for those ordering room service

lovely location grand building very clean and offered room service

we stayed with our dog we took advantage of the room service breakfast which was excellent

breakfast you can either have room service or eat in the dining room and there is plenty to choose from

the food serving stand i'm glad we did not get room service its thick of dust

we were staying in a suite and the restaurant was fully booked, we had room service, which was a real treat for us visiting with our two nephews

was no room service available, and room wasn't cleaned during our stay, but apparently due to covid they

room service available - not great if you re in the area to hike and want some breakfast early in

small niggles : bedroom phone did not work; hotel advertised room service but there was

we had a excellent room with patio. all very clean with daily room service.

have stayed previously but found standard to have dropped from room service and quality of cooked breakfast

room service wasn t great- floors and beds weren t cleaned

no room service or charge to room

very enjoyable experience - friendly and professional staff and great facilities

was basic, no phone for room service, no smart tv only free view, quilt had stains under the quilt cover and wasn't a fan

was beautiful setting, very friendly staff, lovely full breakfast room service, clean spacious

are really minor they offer room service but no menus in the room and no phone so you would have to go down any way to order

cleanness of the room after room service and the insects/spiders in the hotel

minor - the website doesn t reflect current food menu and the ability to call down and order room service is

not get an evening meal no bar meals - no room service no room in the restaurant and nowhere locally a viable to get a meal arrived at 4

eakfast) was a nice surprise

it was dissapointing not to be informed there was no room service until we had asked on our second day

7.50 tray charge is little steep for room service.

location brilliant no charge for room service beautifull garden chocolates in

drinks prices too expensive. no room service offered.

large bottle of water in your room and quick response for room service when asked for ice.

daily top up of tea/coffee/biscuits during room service

breakfast was amazing! staff our lovely nothing too much trouble

breakfast was wonderful, staff were very welcoming and kind

only thing i could possibly moan about is the lack of room service past 9 but literally that didn t spoil anything about my stay at all

kitchens close at 11pm for full room service so i had to find the night staff to get a few rounds of toast sent to my room at 1am

please order a barista machine for breakfast service and room service

a bit of a better selection for room service would be good.

i found this to be a huge let down, to stay in a hotel such as abbey house and only be offered room service i find

nice room radiator and water heat was good shower was powerful and wifi was alright had no issues watching films on playstation food was

they have a bar just a 30 second walk from the lodges and it serves the most amazing food

good size rooms with excellent wifi

just. a problem, with wifi but only there for 2 days so no big deal really

stayed there on the bike for dave day. safe parking outside your door.

staff were amazing, room service was marvellous, and the view was spectacular

not acceptable poor room service

room service was good and the fish and chips delicious

could not connect to wifi

great location for evening walk (with kids also)

hotel staff who was at the reception and bar was incredible

it was all lovely and clean and had a lovely bar area outside too to soak up the sun

a bit dated. wifi didn t reach room.

bar facilities excellent comfortable seating and good evening entertainment

facilities,staff helpful ,shower,wifi & tv worked fine

information regarding hotel and morecambe would have been nice in the rooms, maybe offer room service

room service delivered food and had to put it on the floor

room service would be nice

room service would have been nice

room service was very good