ordered room service as tired after arriving and were charged 8 for a coke and 18 for 2 tiger beers

lovely room, the staff were very helpful & room service was brilliant for timing and quality!

free parking, nice little swimming pool, great staff, room service, good breakfast, free parking, comfy beds, riverside location, clean rooms

room service food not great

2nd day decided to have room service but breakfast was stone cold

but was directly across from the room service team

no room service even though this is advertised on web site

lady who we ordered room service from was very short with us every time we spoke to her

there was no guest information folder, so i was unable to check details for room service which is apparently offered

the hotel offered room service but there was no where to eat other than the bed

room service for breakfast was really prompt and a very nice start to the day

perfect location, nothing like a room with a view cannot fault the room service available as well

friendly staff, i had room service for my evening meal and it was delicious highly recommended the burger

i had room service and that was also really nice

it was room service. all good ud83dudc4d

azing) we also ordered room service twice, majority of it not on the menu but nothing was too much trouble for the

breakfast was good we had room service which is what we prefer evening meal was good which we had both nights in the bar as

and sauna and arranged individual treatments with the lovely sharon

i was surprised room service was 3

to order room service at 21:30 only to be told the kitchen is closed - was told at check in that the kitchen

all excellent room service and food

breakfast selection was ample to start the day off and the staff were friendly and attentive, and

of space in the room but that’s the nature of old properties & fitting in bunk beds in the room kids so that was fine

hotel bar serves great local ales

the hotel is traditional & cosy good bar & very good food & great location

room service was great and the staff was lovely and super helpful

the food menus of room service is limited

all the hidden charges for room service and the meal prices are a bit high for what you hadd

room service didn t turn up for two days and we ended up going to reception to ask for fresh

room service didn't clean our room after our first night

the wifi was very poor

nearby (our favourites were billy s in hawkshead on 5 mins drive away) and the boardwalk bar & grill in windermere, which can be accessed via a 10min ferry trip (with car) from nearby (+)breakfast bar area and lounge were excellent and the dining room was lovely with a spectacular (+) we enjoyed the bar that was inside one evening that we didn t realise was there, lovely extra touch (+)location away from busy towns, with spectacular views from the west facing rooms, garden terrace, bar and dining room (-)no real ale beer on site and bar person ignored me as other staff were really friendly. (+) nice bar and lovely dining room (+) the bar and restaurant very cosy

4 poster room had a sunken mattress, wifi did not work at all, some bizarre mix match deco, not in keeping with beautiful characterful

parking was always available

v good breakfast choices.

parking was a bit tight loose toilet seat no storage in room no shelf in en suite

we only had breakfast there but it was delicious and catered really well for vegans

excellent full english breakfast.

breakfast was very

enjoyed room service

great breakfast room service - highlight of our stay

comfy beds room service quick and delish

the choice of places to eat in the hotel, as well as room service was fantastic, and we were very impressed with the facilities on offer at the swan -

location, how friendly the staff were, how prompt and organised the room service was, how delicious the food was, the comfort of the furniture, the pool and jacuzzi

brownies in room service were delicious

bedding is clean and room service is good

wanted to order room service but had to visit reception as no menu was available in the room

we asked for room service and were told that they don't do room service to the cabins even though they are right

asked for room service and had to collect the meal myself from the bar

hosts, really made us feel welcome and engaged with us from sorting out parking for us, great banter in the bar and going the extra mile for

the meal in the bar was lovely, we had a great time, thank you

made us feel welcome and engaged with us from sorting out parking for us, great banter in the bar and going the extra mile for

the little cottage,centre of town for all amenities,freindly staff from bar to cleaning lady who was great

welcome from the staff and management who quickly directed us to the nearby parking

have stayed here before and enjoy it, the staff are very nice always have a smile, the breakfast was very good we had a meal in the evening very relaxed the food was excellent and lovely

although we were above a busy night in the bar the soundproofing prevented any sound disturbing us

lively atmosphere in restaurant and bar ares

nice atmosphere in the dinning room for breakfast and had dinner one evening which was first class

it would help to have a grab bar fitted to the side

room service food top notch (i missed breakfast so ordered brunch to the room) (*)drinks and brought them to the room for me so i was able to eat, even though they don t offer room service (-)not enough facilities and hour room service would be good (-)covid restrictions in place there was no room service (-) also the room service was very average (-)toast, mushrooms in water, eggs full of grease sausages uncooked the room was ok but we requested room service and beds weren t made (-)old rooms and bathrooms, super thin and used towels, poor breakfast choice, no room service (-) room service was restricted to one type of sandwiches (-)restaurant closing at 8pm when we arrived hoping to have some tea, then told no room service (-) hot food was available for room service at evening meal so i don't see why a cooked breakfast couldn't be provided early

liked the peace and tranquillity of the surrounding woodlands and view over the golf course towards the sea, also the magnificent peacock named earnie that lives within the

free parking is a bonus, the shower was the most powerful i have come across

lovely old building great staff very friendly good parking very restful

staff, helpful, efficient, credit to hotel, bar staff ud83dude00 helpful, restaurant staff, helpful, friendly,

complained at time)

little disorganised in the evening and not great selection for room service if dinner is missed.

omotional green offer)

eaning) was sub standard

room size, little extras in rooms like real coffee and 24 hour room service

incredible amount of space and fantastic to get privacy and have access to room service

room was a long way from main hotel and no room service

rooms are a little dated, the bathroom are very small, it wasn't very clear upon arrival if room service was available and information about the mini bar or meal times etc

would be nice if there was informal food / room service but we were told that they only offer sandwiches mon-sat until 5pm

no room service due to covid rules which was not the case in other hotels we stayed at in the region

eat at restaurant for evening meal but had room service

innovative idea to opt out of room service daily as part of a green initiative for exchange of drinks at the bar

room service breakfast was a very sad affair, and i left most of it

the room guest information folder was clearly out of date, as no indication of room service anymore

room service food was pretty poor

very difficult to get room service and they don t clean the room or change the towels everyday or even give u new

had room service because of my disability. everything was spot on and filling!!!

the room service tray was never cleared away, from the saturday night until we left on the monday

evening meal was rather disappointing as was the cheese board i d ordered for room service

the upgraded room service and breakfast was awesome. view from the hotel room was spectacular.

the room was very nicely presented and clean , there was a room service every day

host, amazing choice of breakfast with room service, quite location with easy access to local shops and the sands

breakfast in room. warm & cosy b&b. very friendly atmosphere.

parking

location. cleanliness. ease of access. parking.

very good choice of hot food for breakfast

room service menu was extensive and there were nice little touches such as wine and beer available

staff very friendly, great breakfast with room service

bed was comfy, pillows like clouds, great room service full english in the morning - overall a great stay, definitely felt like a good escape

eat black pudding and sausages, room

lots of on site, free parking which is rare in cartmel

lots of parking available with a lovely terrace and great views

in the evening, the staff were accommodating enough to grab us a drink despairing closing the bar an hour before

the restaurant and bar is excellent, there is a lovely seating area outside to sit and relax with an amazing view

reach the bar / restaurant from our room we had to step outside and enter through an outside door

the room service on night one was slow but they were busy, the following night and morning it was

of a wedding, was told we can't use the bar go upstairs to other bar but that was closed

the staff were very helpful we ate in the dinning room once which was lovely and we also used the room service i cannot fault any meal we had

the food was another highlight breakfast was plentiful and top-quality, and our room service fish and chips in bed was absolutely perfect

food good but not many vegetables or choice especially room service

the only tiny thing that we would improve would be a room service option

room service

om service) before kitchen closed, sleeping quality was great with no noise from other rooms

nner) i asked for was fish & chips and batter was too thick for my liking and i

reception was happily letting me to order dinner

room service breakfast would have been fabulous

ordered room service, full price food delivered in cardboard boxes with wooden cutlery

we ordered room service which was also poor, tasteless and cold

food left on the wall outside our room all day from people's room service.

spa facial was lovely and skin left glowing, room service and restaurant very good and efficient

peaceful setting with gorgeous room looking over the river, option of room service if required

room service and menus limited, however lots of choice in grasmere so don't let this put you off

windows overlooking river, and there was not the room service when needed

bed i ever slept in, friendly staff, spotlessly clean, excellent wifi, complimentary cream tea on arrival, power shower and deep bath, extensive breakfast, great

the chef prepared it all fresh in the open pantry kitchen, delightful

bed good tv loved that the bathroom had shampoos and bubble bath, i had a great bath breakfast room service for just 3 quid meant i could get ready so easily in the morning loved the book with

breakfast you can either have room service or eat in the dining room and there is plenty to choose from

we stayed with our dog we took advantage of the room service breakfast which was excellent

would suggest putting a fold up table and two fold up chairs in room for those ordering room service

the food was also lovely, we had room service as it was easier with having the dogs but they are aloud in the bar for food with them

the hotel, room, staff, location and room service breakfast all perfect . ,

the food serving stand i'm glad we did not get room service its thick of dust

small niggles : bedroom phone did not work; hotel advertised room service but there was

we were staying in a suite and the restaurant was fully booked, we had room service, which was a real treat for us visiting with our two nephews

room service available - not great if you re in the area to hike and want some breakfast early in

no room service or charge to room

room service wasn t great- floors and beds weren t cleaned

we had a excellent room with patio. all very clean with daily room service.

have stayed previously but found standard to have dropped from room service and quality of cooked breakfast

very enjoyable experience - friendly and professional staff and great facilities

it was dissapointing not to be informed there was no room service until we had asked on our second day

that was a pity as we found the food in room service excellent quality

7.50 tray charge is little steep for room service.

per tray for room service on top of the food price was a bit steep

not get an evening meal no bar meals - no room service no room in the restaurant and nowhere locally a viable to get a meal arrived at 4

large bottle of water in your room and quick response for room service when asked for ice.

daily top up of tea/coffee/biscuits during room service

drinks prices too expensive. no room service offered.

great location, fantastic bed, great breakfast

breakfast was wonderful, staff were very welcoming and kind