great place to stay! very clean great room service awsum view.

it was february so we did not have use of the pool area

nice playground for kids

the bible opened to psalms and the wifi password psalms 100

she explained wifi password and map to our room, breakfast schedule

neither were available nor room service or cleaning

did not get any room service in our 6 day stay

was closed and room service wasn t offered for our stay

room service very friendly

there was no room service/linen change

stay 4 days 3 night , room service didn't clean my room, dirty towels , toilet paper, soap , nothing available, trash

no room service

room service walked in on us without even knocking

had to have room service to come reclean the floors

they came around the next morning for room service all

in staff not so friendly, no morning room service, not as big as other hilton s we have stayed

we were so tired one night we stayed in and ordered room service

no outside pool. no room service

everything was great from room service and staff did a wonderful job will stay again

for guest services and room service, we needed to go down and pickup stuff

better room service. didn't get any wash rags the second morning.

and the room service and the breakfast is great and the evening they service a little snack with drinks and

breakfast good. room service daily

room service was not good they picked up towels and didn t leave clean ones beds weren t made

everything other than the room service trying to come in around 9:30am to clean while we were sleeping

every night you stay upfront of your stay when you get there an then tell you you can use it as room service but then charge you for that also got double charged an couldn t get my money

stayed from saturday through friday and the only room service we had was emptying trash cans and fresh towels

slow room service to deliver towels, etc

paper-thin towels. pretty poor room service. had to request a new light bulb.

room service beds unmade for 3 days, everything was cashless, no coffee for guests in the lobby-had

the free breakfast was wonderful

not enough help at the bar friday night-jade is a

very clean, nice location, great breakfast

breakfast can be improved, the food was cold and burned, and coffee was out.

having access to a bar and restaurant, as well as everything outside like the hot tub, indoor pool, and fire pits

the beds were very comfortable. room service was prompt and accurate. beautiful grounds.

no room service

didn t get room service on saturday, not sure if it was by mistake or part of the policy, but no big deal,

room service did not service our room a couple days

no room service during our stay

daily room service, had to get refills from the front desk

no room service including emptying garbage, no coffee pack refills

virus restrictions prevented daily room service

no room service or housekeeping unless you requested it prior

thought it was on main st. not 2 blocks down side st. no room service till last day.

bed was nice and firm but room service didn't make up beds or change sheets

hotel was a dog friendly hotel, i left the do not need room service and they opened the door and the dog would not let them close the door back

have to ask for room service in you have a pet

room service wasn't available

didn't like that after room service came in to our room to make the bed and give us clean towels they didn't shut our door

to ask for room service the 2nd day

we requested for room service and they didn't show

hot, and the front desk attendant needs to let ppl know if they are staying more than 3 days the room service don t come on that 3rd day and you have to go request towels and wash cloths

there was no room service and had no supplies in the room when we arrived

if you didn't want room service (which we chose not to) then all you had to do was sit your trash and towels outside (+) daily room service during covid-19 a plus (+) we had daily room service and they did a wonderful job (-)room service was adequate. (-) breakfast was good but the room smelt bad walking in , no room service , never saw anyone cleaning any rooms but one guy who was on phone , only workers i

the rooms were clean and nice and the pool was awesome

i didn t like that it was difficult to find the laundry room, breakfast, and pool.

spa tub malfunctioned

the spa in room

very noisy near our room by staff and their kids. mattress had a dip in it

breakfast, pool and hot tub

d the 2 queen bed for me & husband, then our two kids) would be better if door was relocated to include area with vanity and sink

elevator was broke and no parking was available and the breakfast was not very good.

the pool and location are great