good atmosphere, good food plenty of parking, location was good, plenty of shops and cafes

i had to take our wet towels to the laundry room myself

were thick and plentiful

s we were told we could help ourselves to extra towels from the laundry room)

had to take own towels to laundry and get fresh ones,to say least dodgy activity out back of guest house and inside on final

bed was so comfy,room service was even better

5 for around 8 chips on room service!

decor cocktails room service location staff

room service menu, limited & expensive

bed was fabulous and room service was great river view was romantic

limited room service menu

great location, friendly staff. breakfast was good, room service was good

room service

very friendly staff and the room service was excellent

friendly staff good price room service breakfast for less than a tenner clean quiet probably the best place i have stayed all

also room service excellent had a late evening after seeing a concert, our reason for the visit, fame

were really accommodating and friendly hotel was very clean room service was great room with the mersey side view was

room service wasn t worth the money

extremely accommodating with late night room service and great

great staff attitude, great room service, rooms spotless all round great vibe and experience.

room service was quicky and convenient and food was delicious

the room service was poor.

confusion over what was available from room service and cost

room service worked well for us

rooms and very helpful and friendly staff at reception, in dining room and the room service

all food was available within the price as a room service option too

the room service, staff were extremely attentive, modernised stylish room

a stain) instead they used the old

wish when room service came they changed the bedding as it was dirty

for 1 trip of room service is a bit to much i've stayed places that only charged 5 and was roughly the same

once in the room we rang for room service and again the kitchen was very busy, noticing we did not get an answer dale took it

breakfast was exceptional, as was the room service

great service from staffs all the way from reception, restaurant and room service

fantastic staff and breakfast, room service thai curry was also nice.

friendly welcome by dave , room service food was excellent and breakfast was also very good

room service available (we didn't use it) all public areas clean and in working order (-)restaurant and room service is a very limited menu (-)room service phone was out of action (*) room service available with very limited choice but fair prices (-)menu limited in resturant and room service but plenty of restaurants within easy reach (-)restaurant and bar were not open and the room service qr code didn't work (+) no room service but not a problem you ask staff and they get you it (-) room service was advertised everywhere but unavailable, which didn't effect my stay as i had no (-) stayed 3 nights and we were advised there would be no room service during our stay, linen change would be (-)are signs everywhere in the hotel stating that they do room service (no time limit stated)

the hotel doesnt have laundry service, but 5 mins walk from the hotel you can find laundry service

opposite the hotel was a wetherspoon restaurant which was great for breakfast and also served till 11pm at night

big room with doubled bed, big desk to work from and wifi was good so i could work too

a wetherspoons opposite if you don't want to go far to eat at end of a day or for breakfast

and bars nearby,breakfast was very good value and a choice between continental or english,and room service was free so nice to have it in comfort in the

room was so comfortable, it was warm and cosy and having our breakfast delivered by room service was a treat

breakfast was available for room service, basic but nice

we had room service breakfast which was delicious and very filling , looking forward to our next stay

room service

only thing was a bit unsure was a 4 extra charge for room service if ordered.

it was very clean and the room was massive and the bed was so comfy. room service was excellent,

room service available added 6 per tray added

had room service ordered ice cream this had completely melted by the time it arrived a minor negative

room service everyday and everything keep well stocked up

small matter was that room service came in our room without knocking and while we were still in bed

room service and paid 12 for two portiins of fries that were served in a small dish and were only

food on room service - some of it was cold and unappetising.

great breakfast, close parking, fast room service etc

overpriced breakfast's and room service! quality of food wasn't worth the money!!

room service charges 5 per tray so i decided not to order any

didn t like the 5 tray charge for the room service

property was extremely clean the hotel staff was very helpful and room service was 10 out of 10 the receptionist and check-in was extremely helpful and

staff excellent, excellent breakfast great choice, room

by 9:30pm the room service only had pizzas left. the menu didn't work on the qr code either.

there was a menu in the room for room service which advised pizzas are 24 hours , this isn t the case and room service finished

the location, room service, free pool, comfy bed and bar facilities down in the foyer.

room service never refiled the shampoo and conditioner dispensers even after i asked

but we did have to request clean towels on our second day which of course we got very quickly by room service

building nice stained glass window on the staircase, the staff were exceptionally helpful, room service was fine, the rooms have very high ceilings which gives the room a nice feel, the

the room service was so yum too

we stopped for two nights yet we didn't have room service to make bed or have clean towels

excellent room service it was quick and delicious, cocktails to die for

were made with room service such as wrong juice, and on one occasion tray was brought an hour early

we ordered room service for the first time, it was delicious, presented lovely and it arrived quickly with a

lack of room service during daytime hours, and not always completed by our early evening return

drinks etc

clean facilities and room service was great, they do amazing pizza

ke more milk/sugar or a little fridge for it) as you can't order hot drinks through room service either sadly and i don't drink

out of the pizza option from their room service menu at 11pm this service runs till 6am

gar, milk etc)

considering the price paid, no room service, not enough facilities

bar is open and room service did available but there is no sitting within the central hotel at present due to covid

no room service offered

room service was top notch ud83dudc4c

front of house staff were great and we ordered room service late at night and it was

room service food excellent wedding buffet excellent

the price of water on room service.

the room service menu could use a few more traditional meal options.

not big enough as me and my daughter r plus size ladies and would have been nice for menu for room service was the the room also the room we had was hard to find also out of the way so was

room service for drinks and bathroom had some mould around bath so the bathrooms could do with an

we put a do not disturb sign on the door but still had room service knock and try to enter in the

no room service after 9pm

no room service, scruffy rooms. awful

information in the room about room service, how to contact reception

room service wasn't well organised

this was promently rectified by room service and another plant based option was quickly replaced

fresh mugs and glasses were not given for our 2 night stay. no room service menus in the room.

fickle i know but no toast or fruit on the breakfast room service menu

ordered room service

room service finished at 10 pm. midnight would have been better for us.

we loved the room service too

there was no water in the room, and no phone so we can call reception or room service

room service dinner was un eddble

tried to order food through room service

smoke alarm at 7:30 am, no room service or telephones in rooms - overall somewhat run down

was told go to the room and order room service

friendly staff, good room service provided

dirty sides no room service, breakfast was shocking no veggie options, staff rude

staff where really nice and gave us a free upgrade to a superior room for a hotter bath for the kids

was excellent, room was very clean and tidy, the bed was extremely comfortable and the room service very good, also reception very polite and helpful, will definitely be going back

liverpool lime street station and great views, the staff were super professional and helpful, room service was quick and really good quality

oom service)

room service, cheese sandwich, dry as a bone and 7

no saucers with breakfast

the team are putting all their effort for the customers both in restaurant and the room service

hotel as it was a short one night stay but next time i ll try the bar

were very tidy and included everything you will need even for just a couple nights,i tried out room service and it was very quickly delivered with a smile

the room service menu didn't work

room service food options were a bit limited.

central location and very obliging friendly staff room service, towels milk, wateretc excellent.

lanigans bar below the hotel which is the best bar in liverpool

was noise until late but we did know to expect this obviously being above an irish bar but the room and beds were comfy and didn t bother the kids at

only negative was the noise from the bar downstairs, we travelled as 1 adult and 2 kids, but it didn't effect our stay

is great area but no place for car parking and there in the bed too much hair i think dog hair my kids not sleep on that s

location. room service

no room service or milk for tea and coffee making

location, breakfast and room service

hotel to stay overnight for post op check up 8am staff brilliant and even had a meal delivered room service , food great

hotel was clean . room service spot on. breakfast very tasty. location great ud83dudc4d

we got a bit confused about room service times and ended up trying to order five minutes

staff were very helpful, the rooms were beautifully presented, the location was spot on and the room service was what you need

room service was slow, ended up cancelling

room service in morning was rude tho but everything was good

although the hotel does not have a restaurant or room service there are plenty of great places to eat on the

could have had biscuits, 5 tray charge for room service is a bit much for one person to pay.

we paid for late checkout at 1pm and room service came knocking at our door at 10.30

no daily room service.check in process is too long with queues building up.

size of room service

there wasn t any room service

very clean & the beds very comfortable tea coffee hot chocolate making facilities in the room & room service was a bonus the hotel is central to all attractions & although a stones throw from

room service was brilliant,the food we ordered arrived hot and it was delicious

i ordered a room service steak and unfortunately, it was as tough as a boot

the fact you could add room service to the early hours is also a big plus for us

absolutely spotless. lovely, helpful, friendly staff, great room service and free parking.

location, nice comfortable bed, big room, good room service

location perfect, room service good

free wifi poor, but i've never stayed in a hotel where it isn't

enabled early check in/bag drop - thank you

wifi and tv reception weak.

we didn't have wifi in our room

rang prior to arrival to ask for early check in and were very accommodating

kitchen had enough stuff for two

one bedroom with tv and wifi included in price, small kitchen with cooker to make your own meals and save a fortune eating out breakfast, lunch and

the only bad thing is the weak wifi in the rooms.

staff, great facilities, room service on point and bed was super comfy

ich we had delieverd as room service) could of been a little better - small things, like butter to go with the toast,

fridge is always a nice to have in a room of this standard, no room service menus were available due to covid restrictions, im guessing however; would be nice to

the room was wonderful, everything i needed and more, fabulous bathroom and great room service the next morning for breakfast

really picky - breakfast

available at time of stay to take breakfast in but was advised on arrival of this and offer of room service for both hot and cold breakfast given

room service for breakfast was a lovely touch!

any food to be available, so it was a pleasant surprise to discover that they do breakfast as a room service

need to do breakfast room service

room service cooked breakfast hot on arrival excellent

24 hour room service

us that there is a large group booking taking over entire restaurant, i was only allowed room service meal which i had to collect from restaurant

room service was over an hour but staff explained they just had a busy spell.

room service was very limited and expensive but on a par with most hotels, so i didn't expect

room service, again really good