wifi was not working properly

the bar in the hotel closed at 9.30 on the weekend , and the distance from the centre of bayonne

rooms a bit small but very comfortable and clean, free parking, and charger points for those with electric vehicles

we had dinner which was very good although limited choice and can’t comment on breakfast

juice good ,good selection at breakfast very busy this time but staff coped very well everyone had something to eat and drink

relaxed breakfast with home made marmelades and a lot of bio home stuff, always with a couple of pets as

lovely breakfast in the morning

good breakfast and welcoming hostess, who followed covid-19 protocols and wore a mask when close

gorgeous location with view across river at breakfast. wonderful friendly hosts.

the bed was very comfortable and the food provided for breakfast and the evening meal was very good

early check in was

the hotel parking lot) and gave our dog a water bowl, because we had lost ours during our journey

bed and pillows, very large room with excellent bathroom facilities, spotless clean with secure parking which is a must

nice, comfortable suite, lovely bedding! secure parking

location, secure parking. good value for money. good size and comfortable bedroom

worth with the price, i have stay with 2 kids in suite room, is very clean, just need little bit renewed on the building, the breakfast is

wifi only worked in the lobby

the courtyard bar - and a delightful and talented young group of musicians unlearn old magnolia tree made for a

very small but the noise from the bar around the corner went on all night

excellent service, perfect location, very good wifi, good breakfast

atmosphere at the bar on saturday lunchtime

room service

st snacks) 4) the lights around my bed headboard were dusty 5) i could not get room service

room service, requested big bed and they put 3 single together which was very uncomfortable

we could however order room service and drink it in the bar

was no dinner

excellent location, very close to beach and sea, wonderful spa facilities

access to the pool required the purchase of shoes and swimming cap

in the greater beach region outside but nearby biarritz in a nice sourrounding close by a golf course

location and swimming pool

indoor pool that is free of charge is not nice, we didn t even bother using it and there s a reason

easy car parking, great staff

very pleasant people, top floor room nice and quiet no kids.

very pleasant people, top floor room nice and quiet no kids.

though i believe that s been worked on)

room, nice little pool, delicious breakfast with good selection, including different fresh berries, very friendly

we didn't have time to make use of the swimming pool, unfortunately

the room was perfect and as expected, we did not use the breakfast or the pool.

hotel, easy access and with parking

dog friendly, nice pool for the kids, free parking.

breakfast staff where a little slow in topping the breakfast but it did not bother me

also i wish they offered room service or had a mini bar in the room with drinks and snacks

the breakfast was great and with room service at no extra charge and the pool with all day sun is the perfect place to relax

design of the rooms location equipments in the room good breakfast, including in room service

we also had room service breakfast and it was exceptional

excellent breakfast fresh and filling.

beautiful pool which was possible to swim lengths in

fantastic, hotel beautiful, staff friendly and efficient, pool was great, food and service was

staff incredible, breakfast unique and absolutely wonderful, beautiful pool and gardens

beautiful grounds, friendly staff, cool art work, nice pool and cabana.

pool area could be nicer

wifi connection was poor only available at reception

wifi didn't work. well i couldn't get it to work with the password provided.

very close to beach and town. safe secure parking.

free parking on the hotel premises which is a great find for biarritz

the reception was excellent. nice ambience. good breakfast. enough parking space.

:

we ordered room service for dinner one night and

loved room service, also loved the gorgeous flowers in the lobby.

bed first class. room service staff and most reception staff very good.

the room service was very poor and everything felt a bit dirty and unkept

location and cool lobby which is almost like a bar / cafe area to spend time, could store bags for the

rooms, nice common areas, super comfy beds, sweet location, lovely staff - so accommodating with early check in for a large

there is a small bar and lounge at the reception which we appreciated

had a really nice welcome from mark in reception and allowed us an early check in

great location, clean and friendly staff. kids loved the lollies in the reception.

x a day) and pool area

room service, late at night they only serve cheese and charcuterie

room service was not up tp expectation and what was available after 11:00 p

surprised to be disappointed with the quality of the room service coffee when everything else we consumed was of very high quality

excellent room service

attentive personnel; good breakfast

some vegetables and fresh fruits at the breakfast would be appreciated

breakfast was delicious and staff was super friendly and helpful

beds super comfy all facilities brilliant breakfast was perfect the hotel staff were very helpful and attentive great location you get towels

breakfast were great and well presented

wifi was not working, the breakfast was too expensive, the room had the moquette and was a little

wifi was also very unstable

good wifi

the wifi was okay in my room, but i had problems accessing it in the breakfast room

wifi was fast and stable

wifi was tricky to get set up & use.

wifi was not good, we didn t needed bc we had service with our provider but if you need wifi you

i needed to register every time i wanted to use wifi. it was a pain.

wifi not working in the room

good wifi and

no parking. but got help with the luggage by the bar tender!

there has been a refurbishment of the bar and restaurant area that has been done to a very high standard and increases the comfort factor

location and view we didn't used restaurant or bar but they looked nice.

the views are unreal. having the bar was lovely. location is superb. having a bath was a bonus.

lovely restaurant area and bar area

lovely clean modern room, friendly helpful owners, nice breakfast, parked right o/s, good wifi.

it had lots of storage space

the ladies who operate this wonderful hotel and spa are simply the very best

maybe i was biased because of the name of the place: there was no spa or wellness feeling induced by the rather functional room

e center of the city) free wifi atmosphere of the building

only thing that was frustrating was that the wifi dropped out several times

in the bar ignored us at breakfast and in the afternoon and evening and turned away when we wanted service

the same in the bar and on checking in

great location, superb room, friendly reception and bar waitress

the restaurant/ bar

bar service, breakfast menu not explained/understood

wifi wasn t great

the wifi could be more fast and better

only the wifi was not always working

wifi was not always working perfectly and one night the neighbors

side especially for a long stay, not enough sockets for modern life, charging phones tablets etc wifi not the best

good location, welcoming and very helpful staff, excellent breakfast. ev charging on site!

the interiors, the comfy bed, the free pastries left out in the lobby and the bar out the front was very cool with tasty cocktails

line, les cabanes des huitres and the wine bar l artnoa)

friendly staff, beautiful hotel and common areas, great location, nice bar for a drink in the evening

arrived during the earlier part of the week when there was no bar or restaurant available but the staff were very helpful and directed us to other locations

early check in

breakfast was amazing - fantastic quality of the food

the breakfast was so nice too and we would definitely stay again if we return to biarritz

bedding, wifi and shower are exceptional,..

hotel, everything is spotlessly clean throughout, set in a perfect location, and a fabulous breakfast, with many choices

room had floor to ceiling windows which open onto an amazing view of the beach below, over the bar/restaurant terraces

is noise from the bar but we knew that the rooms were close to the restaurant so we can t complain

the restaurant and bar were great, lots of fun with a roof top bar piped in music and incredible views and atmosphere

right next to our room was the bar of the hotel: if the windows were open in the evening, you could hear the music there - no

beautiful made, nice design, great view, comfy mattress, great rooftop bar and restaurant with great food, really good

it was adapted to wheelchair and suitable also for kids

it was adapted to wheelchair and suitable also for kids

loved the rooftop bar and the hotel staff was extremely friendly

loved the location and decor. helpful friendly staff great roof top bar area

detail like providing a beach bag in the room and beach towels from reception; loved the rooftop bar and what views

was a beautiful boutique hotel the rooms were just perfect very spacious roof top bar was such a bonus in the most idyllic

it had a sustainable ethos and a lovely vibe i nearly forgot the rooftop bar which had a fantastic view and great drinks

designed and beautiful hotel, calm room, great facilities and equipment in the kitchen, amazing breakfast, everything one can ask for

great breakfast and the staff were lovely

the staff is exceptional. the hotel is spotless clean. breakfast is very, very good.

breakfast was excellent. very helpful friendly staff

we didn t try the breakfast but it looked delicious and you can eat outside in the garden

one of the employees of the room service (cleaning) (+) the room service and access to rooftop area were incredible (-) room service food was disappointing and expensive (-)ground floor bar was closed, the food selection,room service and roof bar was poor (-) room service food is very limited in choice, (-) we arrived just after 2pm on a sunday as was unable to order any food even room service (-) we then ordered room service for the adults and ate in the room (-)room service only for evening meal due to current covid restrictions was expensive and food and (-)bedrooms are in need of severe modernisation, and the menu room service needs looking at (-)is no room service when restaurant is closed

kids loved the playroom

i d definitely recommend having a spa treatment, my facial was the best i ve ever had

during the winter, the pool is not open, but we went up to the bar and walked around the roof patio to take a look

and the breakfast was one of the best we ve had in a hotel

the hotel is also a bar and restaurant

very clean and reception staff did room service or rather you asked them at

in-house restaurant with the possibility of room service

staff and very good to have the restaurant and room service available on site

free parking lovely

we didn't try the breakfast to comment upon it but only the diner which was very tasty.

friendly staff. very good breakfast. junior suite was decent size with good sea view.

breakfast was a little weak.

modern, hyper clean, directly on the beach/promenade, outstanding views, great bar and restaurant, beautiful room

the secure parking in the underground garage is very convenient as the lift goes straight into the hotel and

wifi had issues but this seemed like a once off

very friendly staff, bar in the building, excellent restaurant literally round the corner, parking was easy, right in

outside and dog friendly room was small but clean receptionist helpful and friendly lots of bar and restaurant options

free drink at the bar on arrival and also breakfast was very nice and great selection of food.

it had a large double bed (not two singles pushed together) with good storage space, excellent wifi and good air conditioning

the reception area and bar could be made much more inviting to relax in such as a sofa

paying) for a parking spot in high season

great location, friendly staff, easy parking

plenty of parking space and close to many good surf spots

spacious, clean, location and enclosed parking lot. friendly staff

lovely hotel really clean nice pool and very friendly service.