excellent breakfast in a super bright and fresh room too

beds super comfy all facilities brilliant breakfast was perfect the hotel staff were very helpful and attentive great location you get towels

location with direct access to promenade, close to casino parking, very clean rooms, comfortable bed, soft bed linen, good shower, good hairdryer, tea

some vegetables and fresh fruits at the breakfast would be appreciated

breakfast was delicious and staff was super friendly and helpful

there has been a refurbishment of the bar and restaurant area that has been done to a very high standard and increases the comfort factor

location and view we didn't used restaurant or bar but they looked nice.

all staff were really friendly and helpful from reception to bar and restaurant

lovely restaurant area and bar area

the views are unreal. having the bar was lovely. location is superb. having a bath was a bonus.

good wifi

wifi was fast and stable

wifi was not working, the breakfast was too expensive, the room had the moquette and was a little

the wifi was okay in my room, but i had problems accessing it in the breakfast room

wifi was also very unstable

wifi not working in the room

wifi in room did not work and the breakfast, while tasty, was too carb heavy for us

i needed to register every time i wanted to use wifi. it was a pain.

wifi was tricky to get set up & use.

good wifi and

finally the wifi worked just fine

a pity, we had no time for spa treatments, but i will test it next time, for sure

wifi gave some issues but that was resolved within 24hrs.

the ladies who operate this wonderful hotel and spa are simply the very best

only thing that was frustrating was that the wifi dropped out several times

only the wifi was not always working

the bar makes great cocktails and the food at the restaurant was excellent too

om the building next to the

the wifi could be more fast and better

free wifi

great location, superb room, friendly reception and bar waitress

bar service, breakfast menu not explained/understood

availability for drinks in the evening although there was a bar there - waitress refused to serve us as restaurant busy

the restaurant/ bar

in the bar ignored us at breakfast and in the afternoon and evening and turned away when we wanted service

excellent room service

room service of nearly everything from the main restaurant etc etc a real 5 star palace

the localisation, the room, the service and the quality of food of the room service

x a day) and pool area

room service, late at night they only serve cheese and charcuterie

nice and quirky especially downstairs in the bar and reception area. rituals hand wash.

rooms, nice common areas, super comfy beds, sweet location, lovely staff - so accommodating with early check in for a large

great location, clean and friendly staff. kids loved the lollies in the reception.

had a really nice welcome from mark in reception and allowed us an early check in

there is a small bar and lounge at the reception which we appreciated

outside bar a little

mins to the surfers beach and 1 min to the street with some of my favourite restaurants and bars

loved the outdoor facilities

location, friendly staff, good parking options and ev charging, comfortable beds, nicely decorated room and nice bathroom

the interiors, the comfy bed, the free pastries left out in the lobby and the bar out the front was very cool with tasty cocktails

air saloon :

bed first class. room service staff and most reception staff very good.

loved room service, also loved the gorgeous flowers in the lobby.

the room service was very poor and everything felt a bit dirty and unkept

room service was on point and timely

the breakfast was so nice too and we would definitely stay again if we return to biarritz

the hotel's wifi was superfast

room just above long-open bar with noisy people on sunday night (after midnight); was ok with windows closed and a/c on but (+) nice bar and area to chill (+) we got stuck there, the one bar that is open to 2 am is right outside the window, so when the a/c didn t work, we couldn t

warm, good wifi, good bed, good shower

charming and tentative staff, excellent breakfast

it was adapted to wheelchair and suitable also for kids

it was adapted to wheelchair and suitable also for kids

plenty of cafes and restaurants nearby, including the restaurant and bar attached to the hotel itself

the food and views from the outdoor restaurant and bar are amazing

is noise from the bar but we knew that the rooms were close to the restaurant so we can t complain

excellent facilities and very nice restaurant and bar area

right next to our room was the bar of the hotel: if the windows were open in the evening, you could hear the music there - no

one of the employees of the room service (cleaning) (+) the room service and access to rooftop area were incredible (-) room service food was disappointing and expensive (-)ground floor bar was closed, the food selection,room service and roof bar was poor (-) room service food is very limited in choice, (-) we arrived just after 2pm on a sunday as was unable to order any food even room service (-) we then ordered room service for the adults and ate in the room (-)room service only for evening meal due to current covid restrictions was expensive and food and (-)bedrooms are in need of severe modernisation, and the menu room service needs looking at (-)is no room service when restaurant is closed

unfortunately there was work on the terrace bar and it was next to the pool

there is a very limited gym

gym equipment consisted of three machines, they were all very old, one was broken

the pool was fantastic, the kids particularly loved it

loved the rooftop bar and the hotel staff was extremely friendly

location and rooftop bar are great

loved the location and decor. helpful friendly staff great roof top bar area

detail like providing a beach bag in the room and beach towels from reception; loved the rooftop bar and what views

rooftop bar is excellent

breakfast 16 a pop

great breakfast and the staff were lovely

the staff is exceptional. the hotel is spotless clean. breakfast is very, very good.

designed and beautiful hotel, calm room, great facilities and equipment in the kitchen, amazing breakfast, everything one can ask for

we didn t try the breakfast but it looked delicious and you can eat outside in the garden

nice hotel not far from the city center. tasty breakfast. free parking.

she was also very helpful when i phoned in advance to ask about parking

very close to beach and town. safe secure parking.

the shower was excellent and the wifi was reliable and strong

free parking on the hotel premises which is a great find for biarritz

we also had room service breakfast and it was exceptional

design of the rooms location equipments in the room good breakfast, including in room service

also i wish they offered room service or had a mini bar in the room with drinks and snacks

the breakfast was great and with room service at no extra charge and the pool with all day sun is the perfect place to relax

the pool area isn t great and the lounge chairs are uncomfortable.

lovely clean modern room, friendly helpful owners, nice breakfast, parked right o/s, good wifi.

the grounds lovely with a heated pool

staff incredible, breakfast unique and absolutely wonderful, beautiful pool and gardens

loved the pool , the breakfast and the staff was very polite

pool area could be nicer

beautiful pool which was possible to swim lengths in

staff and very good to have the restaurant and room service available on site

very clean and reception staff did room service or rather you asked them at

in-house restaurant with the possibility of room service

great location. good parking outside property

bar you had to find a member of staff every time you wanted a drink the breakfast was ok but not as

stay - free airport shuttle, good breakfast, friendly staff, fast wifi & even a children s play room off the restaurant

the hotel is a bit outdated, but it was very clean so that, the friendly staff and amazing breakfast made up for it

very nice hotel, especially recomend for families with kids as the warm pool in october was really a great feature

friendliness; pool; good price/quality; while not in downtown, quite accesible

we loved facilities, spa zone, decor, wine, and food. great breakfast.

access to the pool required the purchase of shoes and swimming cap

the sea water spa at the premises of the hotel

pool rarely available

indoor pool that is free of charge is not nice, we didn t even bother using it and there s a reason

location and swimming pool

secure parking

old farm is very charming, we got a huge suite, equipped with a kitchenette, huge bathroom, easy parking, breakfast was very good and varied compared to the number of rooms

couple of kitchen items not spotlessly clean on arrival, but overall good

kitchen and kitchen equipment were fairly minimalistic in the studio apartment and the bed is

clean, with good kitchen area in the room - good-sized fridge

the kitchen well equipped

nice staff, able to host family of 5, indoor parking, comfortable beds, fully equipped kitchen

bar prices are extortionate - - a beer over the border in spain is 70% cheaper - ditto wine at the

the next morning we had a late breakfast

simple but delicious and filling breakfast: coffee, orange juice, croissant, bread, butter and marmalade

the bar was not accessible from the hotel rooms

breakfast in the square watching the world go by

the fence around the pool

great swimming pool. big parking

the fence around the pool (but i guess useful for kids) :)

however, we were dismayed to find that the kids' beds were

clean, very good free parking on the premises, has a reception.

to mid june) so this may be a 'thing' at that time for the year but on the sunday and monday, the bar and all other facilities closed in the afternoon for the rest of day/night and we were the only

the bar was lovely and the evening entertainment in the restaurant on saturday was a welcome surprise

00 bar closed at 4

was very close to a very amazing beach(by walk), nice pool area and very clean rooms with proper cleaning everyday (+)the pool and very close to the beach staff realty really nice (+) the pool was good and restaurants not too far away (-)this hotel over 2 others in the area because it stated in the hotel description that the pool was open all year

the pool was big enough for lap swimming and the ocean in front of the property was ideal for body

the room was lovely, the pool was perfect and amazing views to the sea

there is also a heated infinity style pool and hot tub but the weather was a bit cool to use

villa with gardens, great views and infinity pool

some kids were brave though

is not worth the price you re charged for it

parking was practical

the heated swimming pool is appreciated

great garden and swimming pool

there is a very convenient parking, and a heated pool which is supposedly great.

they have a nice bar and the resturant gets 5 stars for very good staff and food was perfect.

was fine in the old town, food was great

the courtyard bar - and a delightful and talented young group of musicians unlearn old magnolia tree made for a

the wine at the bar was very reasonably priced and not the usual huge hotel markup

wifi only worked in the lobby

st snacks) 4) the lights around my bed headboard were dusty 5) i could not get room service

we could however order room service and drink it in the bar

phone information) 6) i could not get a complimentary newspaper 7) hotel was

room service, requested big bed and they put 3 single together which was very uncomfortable

was no dinner

early check in was

in lovely grounds with secure parking

a fridge in the room and/or more lunch choices at the hotel bar would have been good for days you just want to relax by the pool and not walk to bayonne for

he upgraded us to one of the rooms overlooking the pool which was very roomy and comfortable

clean rooms beside the pool

easy car parking, great staff

the location was central to all facilities, the swimming pool was clean

sun shades around the pool

in hotel villa caterie is perfect the hote are in the center close of the best restaurant a bar of the city the room was very clean a good

extremly friendly and super nice breakfast, cute little pool

we didn t have a car but we noticed the car parking was ample and it would be easy to get around

staff is so amazing and love that it was an old school house, with kids art and report cards

grumpy bar man and felt bit overpriced as it is only a glorified b&b!

staff is so amazing and love that it was an old school house, with kids art and report cards

no bar in evening but a small minus as lovely bars very local

you can easily walk from the train station to the hotel and the beach, bar and restaurants are 15 minutes away on foot

bar or restaurant were open when we stayed on tuesday, but we were aware of that before the

parking next to the hotel easy access

limited parking. lift was old, hard to hold door open.

staff, clean large rooms, two on-site restaurants for food or after-dinner drinks, on-site parking, quiet, very dog

it was a great place to celebrate our 20th wedding anniversary with our kids

secure and ample parking

good rooms and helpful staff. breakfast good too

staff member pn duty was excellent wifi in room was very good comfortable bar area

oh and free parking

we had dinner which was very good although limited choice and can’t comment on breakfast