with lots of wide floor to ceiling windows and overlooking the river one side and the swimming pool at the other

paying) for a parking spot in high season

in quiet area with nice garden at walking distance of the beach, and via the backside of the parking lot you get to the lake

great location, friendly staff, easy parking

plenty of parking space and close to many good surf spots

argeable)

was great, hotel is clean efficient, modern decoration and looks fresh spa access is a plus with spa terrasse on the sun along the

property is so beautiful, the staff was no nice, the spa is so relaxing, the location is perfect

location by the lake, lovely terrace and restaurant, extremely welcoming staff and spacious & clean room

the bar could have been open later than 11pm

free drink at the bar on arrival and also breakfast was very nice and great selection of food.

outside and dog friendly room was small but clean receptionist helpful and friendly lots of bar and restaurant options

it had a large double bed (not two singles pushed together) with good storage space, excellent wifi and good air conditioning

very friendly staff, bar in the building, excellent restaurant literally round the corner, parking was easy, right in

the reception area and bar could be made much more inviting to relax in such as a sofa

breakfast is perfect, the staff incredibly helpful, the location ideal, the rooms large and

convenient parking lovely rooms. great food. friendly staff

bar staff need to be trained to make a good gin tonic

-wifi works perfectly - you did not

restaurant, excellent team and great service, comfortable beddings, therapeutic thai massage, parking

the hotel is also a bar and restaurant

also the late check out at 12 was very convenient

indoor pool that is free of charge is not nice, we didn t even bother using it and there s a reason

the property has everything

excellent location, very close to beach and sea, wonderful spa facilities

the sea water spa at the premises of the hotel

place to stay with family or spa treatments far from city center biarritz but close to beach about 3 min walk and airport

relaxed breakfast with home made marmelades and a lot of bio home stuff, always with a couple of pets as

good breakfast and welcoming hostess, who followed covid-19 protocols and wore a mask when close

gorgeous location with view across river at breakfast. wonderful friendly hosts.

very pleasant host. good breakfast. excellent shower facilities

lovely breakfast in the morning

great breakfast with many options

went back to the hotel after only to find we couldnt even get an evening drink before bed as the bar was closed also

the bar in the hotel closed at 9.30 on the weekend , and the distance from the centre of bayonne

rooms a bit small but very comfortable and clean, free parking, and charger points for those with electric vehicles

a good restaurant and bar on site

worth with the price, i have stay with 2 kids in suite room, is very clean, just need little bit renewed on the building, the breakfast is

the hotel parking lot) and gave our dog a water bowl, because we had lost ours during our journey

parking

very comfortable bed and good size room. dog walking easy and secure parking

much last minute so it was the more or less the only room left under 200 for 2 adults + 2 kids

early check in was

the location, staff and bar staff were exceptional

excellent service, perfect location, very good wifi, good breakfast

there is no mini bar but there is free water and tea making facilities; the air conditioning was easy to use

inner ) bar was fine

atmosphere at the bar on saturday lunchtime

room service

phone information) 6) i could not get a complimentary newspaper 7) hotel was

room service, requested big bed and they put 3 single together which was very uncomfortable

we could however order room service and drink it in the bar

st snacks) 4) the lights around my bed headboard were dusty 5) i could not get room service

the pool wasn't available for our visit.the tv didn't work properly-remote control-broken

friendly staff and nice pool.

a fridge in the room and/or more lunch choices at the hotel bar would have been good for days you just want to relax by the pool and not walk to bayonne for

very pleasant people, top floor room nice and quiet no kids.

though i believe that s been worked on)

we also had room service breakfast and it was exceptional

the breakfast was great and with room service at no extra charge and the pool with all day sun is the perfect place to relax

design of the rooms location equipments in the room good breakfast, including in room service

also i wish they offered room service or had a mini bar in the room with drinks and snacks

the breakfast was great and with room service at no extra charge and the pool with all day sun is the perfect place to relax

room service was on point and timely

:

we ordered room service for dinner one night and

best bed ever, very clean, professional staff, great room service, amazing location

loved room service, also loved the gorgeous flowers in the lobby.

excellent dinner and great breakfast buffet

excellent, especially as kids go free with an adult swimming pool lovely monkfish lovely vouchers for ice cream a nice

nice room- lovely breakfast - superb pool the pool bar is really good. staff really helpful.

stay - free airport shuttle, good breakfast, friendly staff, fast wifi & even a children s play room off the

nice staff. great spa treatments that my wife took. good breakfast.

the localisation, the room, the service and the quality of food of the room service

room service, late at night they only serve cheese and charcuterie

excellent room service

x a day) and pool area

room service was not up tp expectation and what was available after 11:00 p

patchy wifi

why advertise wifi when it doesn t work ?

wifi didn't work. well i couldn't get it to work with the password provided.

convenient location, free parking and wifi.

shower was cold wifi very poor

nice and quirky especially downstairs in the bar and reception area. rituals hand wash.

had a really nice welcome from mark in reception and allowed us an early check in

great location, clean and friendly staff. kids loved the lollies in the reception.

there is a small bar and lounge at the reception which we appreciated

rooms, nice common areas, super comfy beds, sweet location, lovely staff - so accommodating with early check in for a large

beautiful grounds, friendly staff, cool art work, nice pool and cabana.

loved the pool , the breakfast and the staff was very polite

perfect secure parking and great service

the food is fantastic, rooms are beautiful and the pool is amazing

beautiful pool which was possible to swim lengths in

some vegetables and fresh fruits at the breakfast would be appreciated

beds super comfy all facilities brilliant breakfast was perfect the hotel staff were very helpful and attentive great location you get towels

location with direct access to promenade, close to casino parking, very clean rooms, comfortable bed, soft bed linen, good shower, good hairdryer, tea

breakfast was really good too

breakfast were great and well presented

wifi was also very unstable

wifi was not working, the breakfast was too expensive, the room had the moquette and was a little

good wifi

wifi was fast and stable

the wifi was okay in my room, but i had problems accessing it in the breakfast room

there has been a refurbishment of the bar and restaurant area that has been done to a very high standard and increases the comfort factor

no parking. but got help with the luggage by the bar tender!

location and view we didn't used restaurant or bar but they looked nice.

the way they treated my kids! they were super kind!

the views are unreal. having the bar was lovely. location is superb. having a bath was a bonus.

wifi was tricky to get set up & use.

good wifi and

wifi really bad

wifi was not good, we didn t needed bc we had service with our provider but if you need wifi you

i needed to register every time i wanted to use wifi. it was a pain.

great location, superb room, friendly reception and bar waitress

the same in the bar and on checking in

the restaurant/ bar

in the bar ignored us at breakfast and in the afternoon and evening and turned away when we wanted service

bar service, breakfast menu not explained/understood

wifi in the room was extremely unreliable, consistently dropped or didn't connect

the family room it was very spacious& very comfortable the location was perfect a very friendly bar at the top of the road followed by lovely restaurants& bars to cater for

wifi was stable for working and access to the cafe with free coffee for guests

om the building next to the

we enjoyed drinks in the hotel bar on an enchanting little terrace

finally the wifi worked just fine

e center of the city) free wifi atmosphere of the building

the wifi didn t work very well, couldn t stream movies.

the ladies who operate this wonderful hotel and spa are simply the very best

only thing that was frustrating was that the wifi dropped out several times

warm, good wifi, good bed, good shower

the breakfast was 5*****, lot of variety to choose from and fresh hot drinks available and even after

the breakfast was delicious, and we absolutely loved the unlimited coffee and tea available 24/7

charming and tentative staff, excellent breakfast

the breakfast was so nice too and we would definitely stay again if we return to biarritz

room had floor to ceiling windows which open onto an amazing view of the beach below, over the bar/restaurant terraces

is noise from the bar but we knew that the rooms were close to the restaurant so we can t complain

the restaurant and bar were great, lots of fun with a roof top bar piped in music and incredible views and atmosphere

plenty of cafes and restaurants nearby, including the restaurant and bar attached to the hotel itself

beautiful made, nice design, great view, comfy mattress, great rooftop bar and restaurant with great food, really good

it was adapted to wheelchair and suitable also for kids

it was adapted to wheelchair and suitable also for kids

was a beautiful boutique hotel the rooms were just perfect very spacious roof top bar was such a bonus in the most idyllic

detail like providing a beach bag in the room and beach towels from reception; loved the rooftop bar and what views

loved the rooftop bar and the hotel staff was extremely friendly

and the rooftop bar is fab

loved the location and decor. helpful friendly staff great roof top bar area

we were also given a complimentary late check out due to the heat, which was a lifesaving gesture on a very hot day

lovely terrace bar and restaurant too. everyone at the hotel made us feel very welcome.

location, friendly staff, good parking options and ev charging, comfortable beds, nicely decorated room and nice bathroom

the interiors, the comfy bed, the free pastries left out in the lobby and the bar out the front was very cool with tasty cocktails

mins to the surfers beach and 1 min to the street with some of my favourite restaurants and bars

lovely clean modern room, friendly helpful owners, nice breakfast, parked right o/s, good wifi.

one of the employees of the room service (cleaning) (+) the room service and access to rooftop area were incredible (-) room service food was disappointing and expensive (-)ground floor bar was closed, the food selection,room service and roof bar was poor (-) room service food is very limited in choice, (-) we arrived just after 2pm on a sunday as was unable to order any food even room service (-) we then ordered room service for the adults and ate in the room (-)room service only for evening meal due to current covid restrictions was expensive and food and (-)bedrooms are in need of severe modernisation, and the menu room service needs looking at (-)is no room service when restaurant is closed

ready on arrival, but the staff were awesome gave us all access passes and 2 free drinks at the pool

breakfast wasn't hot the first day

there is a very limited gym

gym equipment consisted of three machines, they were all very old, one was broken

designed and beautiful hotel, calm room, great facilities and equipment in the kitchen, amazing breakfast, everything one can ask for

we didn t try the breakfast but it looked delicious and you can eat outside in the garden

the breakfast was too big.

breakfast 16 a pop

various breakfast