the staff is so friendly and helpful and we had room service from the little pub and it was delicious

restaurant on site with room service, delicious food and drinks

we needed a very late checkout owing to some issues with our hire care, and both the room service staff and the colleague of the front desk did everything they could for us

wifi on and off

bar is also beautiful; amazing food, and great drinks menu

the breakfast was amazing

the breakfast was very good

breakfast is excellent!! the staff in the dining area are most helpful.

i loved the room size, breakfast and the hospitality!

to covid-19 our breakfast was a brown bag selection which had a great variety

customer service was excellent and pleasant along with room service.

the breakfast was very simple reception and the lobby very cheap the room service not included if you stay several days

need of an upgrade,few electric outlets,mold on the ceiling,no bathroom fan, tables or room service

experience - comfortable bed, clean room, helpful staff, lots of parking, pet friendly, great location

the breakfast was great and totally not a continental breakfast

my room was not clean by room service

was no room service because of covid

the room service and the pool,breakfast was good

hard to get room service

no daily room service .

lobby was excellent (although there is no breakfast provided -- it's available to purchase via room service or at the restaurant in the lobby) (+) breakfast room service was delivered on time and was hot and good (-)i still can t figure out if they offer room service. (+) valet parking, lovely large room with comfortable beds and large work space, quick and delicious room service, great complimentary tea and coffee in the morning, and wonderful location within easy (-) no room service despite lobby cafe and restaurant being open for breakfast (-)no additional tissues in room. room service availability was not clear. (-)not much. it was a bit busy, so my room service order was forgotten which was a bit of a bummer. (+) would have been great to enjoy the breakfast but only room service was available (-) no room service, no valet parking, no food delivery to the room at all (-) room service arrived late and without necessary sides and condiments

gym is small but sufficient.

the gym/health workout facility is subpar.

the gym was very small and needs some attention for sure

we enjoyed the bar the evening we arrived- very friendly bartender and other guests

room service

friendly staff, room service

faulty elevator no food because the restaurant was being refurbished erratic room service

we ordered room service and it was not edible

the staff, the price, room service is perfect

i missed room service- the prefix meals did not meet expectations

comfortable bed, really friendly staff

lets especially), great room service food, clean and classy

isn't free and it would be good if u could schedule room service, i spent 2 night and was never asked about room service, which never happened

my one complaint is that i used to be able to order breakfast from room service, in part because there was an order form i could put outside the door to my room for

kids like to swim so the blue lights in the pool and the hours it was open was perfect

dated look and feel of hallways, gym, pool, etc. relatively pricy for what is offered.

it’s was nice to be able to return from a busy day at the aquarium and not have to drag the kids out to dinner

spacious, good bed, gym on-site. black-out curtains.

hotel needs to be renovated and the maintenance was working in the pool area and leaving the doors open to cold air and the smell of chemicals

ocolate covered strawberries and sparking champaign) that was never sent

this hotel has no room service, which seems out of place considering the price tag

the staff was excellent, helpful. spoke very nice. room service was prompt.

they put a hold on of 35% for room service but i think they

not even room service

wifi not working parking not plentiful

fellow at the front desk who literally berated me like a child for politely asking for the wifi password

room was clean free wifi

could not get wifi to work