very accommodating at breakfast as one of our party required room service

wonderfully comfortable beds and excellent room service

it's an old building and there is no wifi in our room

friendly and helpful staff. breakfast and restaurant both excellent ud83dudc4c

location; free parking; friendly and efficient staff; tasty food; comfortable room and beds; relaxed atmosphere

no room service due to restrictions but replenishment of tea coffee milk and towels are available upon

it has lovely sea views from some of the bedrooms, the rooms were clean and comfortable bar and restaurant service was excellent, shame it was a reduced menu as when we have stayed before

the bar area was warm and welcoming

i ate in the bar downstairs one evening and the food was good

phones connected fine and the speed is amazing, but i couldn't log my work pc onto the wifi for a teams meeting the next morning, another guy i was chatting to had the same issue

ordered room service and the food and presentation was really good

we ate dinner, room service and breakfast and all the food was fantastic and the service was great

we were so impressed with the staff in all parts of the hotel/estate

we ordered room service food which was honestly delicious, the bed was incredibly comfortable and the pool

room service menu isn't great. luckily you could order from the restaurant

room service was excellent and dinner was great too down in the restaurant

would have liked more choice of food on the room service menu

we ordered room service breakfast on our second morning and it was absolutely gorgeous

2nd evening meal - room service which was quick and the food lovely room was very pleasant

room service, cleanliness. spa and swimming pool facilities.

breakfast was amazing

beautiful property lovely location breakfast was first class and owner and staff were fantastic

great hosts! - great breakfast, great location.

great breakfast buffet

in cornwall - quiet, historic, walking distance to excellent pub, wonderful host and staff, great breakfast, comfortable and hospitable

in the chapel took nearly 2 hours to arrive that we ended up leaving and getting room service instead, bit of a shame for my 30th celebrations but room service was great

the size of the room, it was odd for the room not to have a table for the room service or just to sit at when there was only one chair

beautifully designed, chromecast tv, underfloor heating, awesome shower and bath, room service, and complementary fridge

phone didn t work to call for room service

room service could be improved

buffet missing bowls, second dinner sent back as badly cooked, phone not working in room so no room service or outside line in an area with no mobile signal- as it was the

nothing negative to add - personally i would like to see a room service option especially with a limited dinning room space due to covid 19 - limited food

was no phone in the cottage, so we were unable to order room service

the worst thing was no room service, no breakfast in bed, no food outside of their expensive dinner menu and if you

second day and was confined to bed thereafter; staff were very, very helpful, willingly providing room service meals and adjusting cleaning services to suit us

room service could be improved

would have been very useful to use if a room service option had been available after 8

room service

could not get room service on new year's eve.

i had good room service and a delicious breakfast

closed on mondays and no room service either

good breakfast and very swift room service

and possibly room service just for the disabled room as my friend was unwell on the saturday morning so i went

30pm and after a long journey enquired about room service to order a meal

ease upgrade your toilet paper)

helpful staff, great breakfasts, room service excellent, close to newquay and the beaches, a good place to base yourself to visit

lovely accomodation, an excellent lounge for breakfast and a brilliant pool.

lovely hotel lovely swimming pool lovely views

excellent location,heated outdoor swimming pool

hotel did not have an evening restaurant and only served breakfast

wifi didn t seem to work.

very relaxed with outside communal space for table tennis or just chilling

there are plenty of spacious parking spaces for all hotel guests

great bar and breakfast area, with balcony

wifi sometimes cut out in our room but wasn't an issue for us.

indoor pool and sauna also the room service and cleaning was good

it appears there is no room service and the kitchen closed early

room service was not as expected

refusal of room service

no room service, we ran out of tea, water etc

there was no structured plan for room service for meals

quality very average no phone in room for reception no room service staff were very very good the hotel needs more

reception looked very nice... bathroom was perfect room service always did a fab job...

no room service

according to front desk staff during busy season internet through wifi is not working frequently in the whole town

we had pizza room service which was awesome

room service could have been a bit better -> refill the shower gel

room service would be nice - having breakfast in our room, looking at the sea and beach could be

girls at reception seemed uninterested at arrival. 1 day no room service.

old tired no room service. road noice. view was of the street

the view, room size and the service - well done room service in such harsh weather too

room service was prompt, burger was cooked beautifully - slightly pink and every detail with

we stayed five nights and didn't get a room service although we put

a tab to your room as no signal to pay by card resulting in being disturbed again an hour after room service was delivered as the payment wouldn't work in the hall

formation concerning room service could have been better, knowledge about time and service, additional staff trining

clean and great room service

wifi was great for kids

friendly staff, cleanliness & the helpfulness of the places to go and eat and the bar area and the honesty

wifi = 85 mb/s breakfast was absolutely lovely. excellent service too.

room was a little small and we couldn t get the wifi to connect

hotel bath wasn't clen , i clean myself then next day i put label on door that room is ready to room service and when i back from trip cleaner was still on same floor so i ask her is my room

called room service on a number of occasions in the evening for food and no answer

does say on the check in card open to 11pm

room service

room service breakfast which made my stay

we ordered room service for breakfast, unfortunately this was cold .

room service we used a lot as we were moving house so using the hotel for luxury and rest

room service menu and quality of the bit of food we ordered was disappointing

delicious buffet and choice of freshly cooked hot choices 3 dining venues plus room service options attentive staff but not over

room service food was also excellent

in addition, the only time we've requested room service, we didn't get it; the order never made it to the kitchen

room service food - very tasty

we didn t like the time the room service took

ordered a snack very late at night and although the room service closed earlier, they sent us a meal

room service menu was very limited with no allergy or children s options

is beautiful, the staff couldn t have been anymore helpful and the food was delicious, i had room service in the evening and it was so easy

even down to the finer details, like when i phoned down to reception to place my room service order - they'd remembered that it was my birthday & wished me a happy birthday

the price of room service bht i do fully understand

the room service breakfast which was delivered promptly each morning

abs pastries walk down to fisteral beach was so quick, well worth the money for this hotel room service was really good and quick, and the complementary shower/bath toiletries smelt

the breakfast had an amazing selection and room service excellent

i ordered room service my first evening; my salad was brought to my room quite promptly but they forgot my

bed, warm room and the hubster really appreciated being served room service by two very pretty young ladies

room service was good

some kind of late-night menu or room service would be great.

friendly staff, good room service, clean room.

you have to order room service, like change towels or top up toilet pape

great view from the room, lovely room service breakfast. polite and kind staff. good location

asked to change my breakfast in the restaurant to a room service order

room service during our 3 day stay

the room was stunning and well kept, with all the right facilities and amenities - room service was amazing as well

having been woken up at 9am for room service every morning, spoilt being on holiday

struggled with room service in the evening

comfortable bed and room service was perfect

over an hour to place a breakfast order for room service on the first day

great bed and room service staff

and room furnishings were lovely, bed was very comfy, location and the restaurant and bar (both upstairs and downstairs) were fabulous (+) live music in the bar is a fun added touch as is the secret cinema with fully reclining seats (+)lovely cosy friendly bar downstairs & (+) the bar and restaurant are great with beautiful views (-) not always someone sitting at the front desk but you can walk over to the bar area and easily find a staff member there (-)is in the side-street then i needn't have got so wet while struggling to open the door to the bar area and pushing my case through (+)great rooms, great bar and restaurant. great staff team.

beautiful place - warm friendly staff. lovely decor . evening meal and breakfast were excellent

great breakfast & very nice

secret cinema and kids play room were a great bonus for our 2 year old

very comfortable, very clean, attractive room. lovely room service

very good, one small criticism would be the charge for room service in the current climate, we couldn't really eat outside in the rain

was good with a decent size room and excellent room service

the night we stayed local pirate musicians played and were v good - our kids loved them

their maid schedule so our room was done next for us the hotel is easy to find and plenty of parking also a little farm shop and gift shop along with the museum make your stay even more

room service - changing of bedding and towels - excellent

only little negative was that wifi didn t work in our room

there was no problem with accompanying friends for breakfast and lovely drinks on the terrace

found parking a bit of a struggle

location was good bar lovely excellent service amazing food

room was amazing, great service and brilliant food with room service.

we had to have room service on two nights as my mother was not able to go downstairs to the restaurant, and the

the breakfast was great a full english with good quality produce with room service

the breakfast was excellent and all the staff friendly and helpful

we really wanted the larger room with a spa bath as a last minute birthday treat