a bit disorganised, didn t try seem to have enough staff on as the same staff were also doing room service

housekeepers needs to pay more attention to detail around replenishing the fridge and general room service

room service could be improved

beautifully designed, chromecast tv, underfloor heating, awesome shower and bath, room service, and complementary fridge

in the chapel took nearly 2 hours to arrive that we ended up leaving and getting room service instead, bit of a shame for my 30th celebrations but room service was great

very comfortable clean room. superb breakfast. lovely staff

beautiful property lovely location breakfast was first class and owner and staff were fantastic

the downstairs of the abbey was spacious, the dining room very pleasant and a delicious breakfast was

great breakfast buffet

breakfast was amazing

was good with a decent size room and excellent room service

very good, one small criticism would be the charge for room service in the current climate, we couldn't really eat outside in the rain

very comfortable, very clean, attractive room. lovely room service

dinner in the restaurant which was excellent followed by an extremely good quality breakfast in the morning - will definitely be

great breakfast. free wifi.

the room service was excellent and plenty of choice and the quality was as good as the restaurant

we ordered room service breakfast on our second morning and it was absolutely gorgeous

m veggie) and very over priced - got back from an event hungry

night room service was very good and prompt, as we had returned from eden centre show tired and hungry

room service was excellent and dinner was great too down in the restaurant

very accommodating at breakfast as one of our party required room service

wonderfully comfortable beds and excellent room service

closeness to other areas and free parking

wifi didn't quite stretch to the bedrooms

breakfast had plenty of variety

no room service due to restrictions but replenishment of tea coffee milk and towels are available upon

wifi limited in annexe area

the young staff on the bar are just lovely and luke is a precious asset to the hotel, a wonderful manager

free parking

clean and quiet. staff attentive. breakfast filling.

on the other hand that gave us an opportunity to try the room service which was timely and of good standard

i ordered room service my first evening; my salad was brought to my room quite promptly but they forgot my

tried to order room service but the phone in the room didn t work and no one was answering from reception or the

room service was good

bed, warm room and the hubster really appreciated being served room service by two very pretty young ladies

room service was punctual and delicious

we ate dinner, room service and breakfast and all the food was fantastic and the service was great

room service was timely and delicious

ordered a ceaser salad via room service and the menu didn't advertise that there were anchovies in it - not my favourite thing

tel reception, room service, brasserie and spa)

formation concerning room service could have been better, knowledge about time and service, additional staff trining

we stayed five nights and didn't get a room service although we put

room service was prompt, burger was cooked beautifully - slightly pink and every detail with

a tab to your room as no signal to pay by card resulting in being disturbed again an hour after room service was delivered as the payment wouldn't work in the hall

the view, room size and the service - well done room service in such harsh weather too

great bar and breakfast area, with balcony

was excellent with plenty of parking

ch better in the morning for some reason)but this seems to be

very relaxed with outside communal space for table tennis or just chilling

wifi sometimes cut out in our room but wasn't an issue for us.

helpful staff, great breakfasts, room service excellent, close to newquay and the beaches, a good place to base yourself to visit

the bar was lovely with beautiful views

lovely room nice bar and terrace. staff very helpful. breakfast good.

breakfast was excellent

check out the estrella tapas bar near the beach, amazing

room service on point

indoor pool and sauna also the room service and cleaning was good

refusal of room service

no room service, we ran out of tea, water etc

room service was not as expected

quality very average no phone in room for reception no room service staff were very very good the hotel needs more

no room service

reception looked very nice... bathroom was perfect room service always did a fab job...

there was no structured plan for room service for meals

felt like we were staying at a spa resort

but water pressure very low in bathrooms, no room service

we had pizza room service which was awesome

girls at reception seemed uninterested at arrival. 1 day no room service.

room service would be nice - having breakfast in our room, looking at the sea and beach could be

the extra charge for a tray for room service . no onsite parking unless pre booked and reserved.

clean and great room service

b&b very comfortable room, really liked the honour bar in the lounge to chill out in after a busy days surfing and kevin's breakfasts were superb,

wifi was a bit weak and ended up not using it at all! although not too important

it was bit cold at night. parking was quite tight

we stayed in a family suite that had a separate room with bunk beds for our two kids which they loved

room service

answered the phone when i rang for room service

room service pricey for what it was

called room service on a number of occasions in the evening for food and no answer

does say on the check in card open to 11pm

room service dinner and breakfast was very good even for vegetarians

room service menu and quality of the bit of food we ordered was disappointing

room service menu options could have been better

delicious buffet and choice of freshly cooked hot choices 3 dining venues plus room service options attentive staff but not over

had a fair few problems: - nobody picked up the phone in reception or room service from the phone provided in the room - i was ringing for 15 minutes; - the duty manager

in addition, the only time we've requested room service, we didn't get it; the order never made it to the kitchen

room service menu was very limited with no allergy or children s options

was going to order room service but the night porter convinced us to get a take away

room service food - very tasty

breakfast was not very good, they did room service for continental which was pretty decent but not

nice staff, sea view room had an excellent view, 24 hour room service was very speedy

even down to the finer details, like when i phoned down to reception to place my room service order - they'd remembered that it was my birthday & wished me a happy birthday

is beautiful, the staff couldn t have been anymore helpful and the food was delicious, i had room service in the evening and it was so easy

the room service breakfast which was delivered promptly each morning

and balcony - staff were very helpful and friendly as well as the quality of the breakfast and room service

great view from the room, lovely room service breakfast. polite and kind staff. good location

slow dining room service --lack of staff?

asked to change my breakfast in the restaurant to a room service order

you have to order room service, like change towels or top up toilet pape

loved how the staff understood that i can t sit with other people to eat so was able to get room

struggled with room service in the evening

room service was excellent

over an hour to place a breakfast order for room service on the first day

comfortable bed and room service was perfect

very fast room service

was large and very comfy, and room service included hot chocolate, treats to eat and even a hot water bottle

the worst thing was no room service, no breakfast in bed, no food outside of their expensive dinner menu and if you

ven this was a honeymoon stay, it was slightly disappointing that we couldn t

was no phone in the cottage, so we were unable to order room service

second day and was confined to bed thereafter; staff were very, very helpful, willingly providing room service meals and adjusting cleaning services to suit us

room service - changing of bedding and towels - excellent

sunny terrace in the bar and restaurant area was lovely and the staff were so friendly

has parking, which is vital in the centre of town

easy parking, friendly staff, bar and breakfast

off street parking

room service

would have been very useful to use if a room service option had been available after 8

i had good room service and a delicious breakfast

we loved the rosegold bath, it was clean and the room service was excellent

it was a delight to enjoy the delicious food presented in both the restaurant and for room service

room service is pathetic

no room service to the apartments

30pm and after a long journey enquired about room service to order a meal

clean comfortable room , room service food was excellent

realise we were in the apartment which was not part of the hotel and room service was not

good breakfast with plenty of choice

bar service very good

rticularly appreciated the doorstep sandwich, choccy bar & packet of crisps as a substitute for breakfast one morning as i had to be out early), great

excellent, food good, views superb, easy parking and easy access to plymouth centre, cornwall and the national parks

every staff member from the cleaners chef's bar staff so welcoming and friendly

great bed and room service staff

7 bedroom hotel on the harbour, recently refurbished, the lounge and breakfast room recreate the atmosphere of a private home, mini movie theatre for 25

breakfast on the full cornish or cereal and continental croissants

secret cinema and kids play room

beautiful place - warm friendly staff. lovely decor . evening meal and breakfast were excellent

we had to have room service on two nights as my mother was not able to go downstairs to the restaurant, and the

the breakfast was great a full english with good quality produce with room service

room was amazing, great service and brilliant food with room service.

i enjoyed my breakfast especially the poached eggs

the bar meals & breakfast were all delightful

you can have room service to your room with breakfast

also has room service and breakfast available with expectional catering staff

got off the evening ferry and by the time we checked in the room service meals were already closed

room service is available for other meals

room service food was really nice and generous portions

room service was the best staff were so helpful and polite

room service with good food

room service was very quick and pizzas were very yummy

to go down to the bar to order room service isn't ideal but the food was yummy and brought up within 20mins so can't really

central location , wonderful polite and friendly staff - good food nice wine great room service - really lovely corner room - light airy and

bed was comfy and room service was brill.staff very friendly and helpful.

comfortable beds. good shower. room service prompt and food generous and tasty.

located hotel secure parking on site great price customer service standard of room and room service all

prices of the restaurant were very steep and if you7 want room service there is another charge on top but because we eat ok didn't really have it the other

staff, comfortable room, room service.

being able to get room service was really cool, never had that

only downside was the lack of information on room service and how to go about ordering etc, very unimportant but some other people might have

excellent and helpful room service attention. to detail

room service

room service menu was missing from room, i didn't get enough information about the executive

room service is available, we didn't use it this time, but nice to know it's available

we ordered room service this was delivered with in a good

room service if required

restaurant onsite is great, and also room service

in restaurant were too high, had to go elsewhere for food, no menu or pricing in room for room service

thank you guys and wish you all a very merry christmas to all staff including the lovely room service

comfy bed and good room service selection

and helpful staff from reception, bar/room service and breakfast service

with room service it might be an idea to supply a small sachet of salt. only a small point.

room service was excellent and arrived promptly