location, breakfast, staff

location in close proximity of the casino

kitchen was just what was needed

the rooms were nice and i enjoyed the kitchen area

great gym with heavy weights, not just

they also gave me fred cookies and milk when i ordered them from room service

the view from our room was spectacular and the hotel dining + room service were excellent.

before the covid we had good room service from the bar and restaurant

covid going on i understand no room service but it was a little confusing about how to go about and order food because on paper

enjoyed the option of the room service

the room service food was from the market place not a restaurant.

beautiful rooms and so clean! very fast delivery service from the room service

room service food was terrible

room service items in plastic bags in plastic containers

i thought the room service menu could have had a larger selection.

ordered room service friday night after the patti labelle show

room service was not clear on the options that were available for those with gluten sensitivity.

room service was great! loved the view!

staff was awesome from check in to room service

no room service

no room service had a long wait for service in the restaurant

no room service for a evening meal or even a sandwich.

no coffee maker in room. no channel guide or room service/ anemities information in room.

to wait over an hour to find out about room service just for the kitchen to be closed by the time they told me

no room service for the excellent food served downstairs.

also, the room service cart stayed outside our bedroom door for

what hotel advertised as their policy; people without masks in elevators, halls, restaurant; no room service-i am 84 and told to go across the street with my walker to taco bell in an ice storm

the view out back on a building site. the lack of a mini-bar or room service.

room service food was fresh

we call for room service & got no answer

staff and front desk ,location, price, cleanness, room service, comfort, food , beautiful happy hour , amenities

room service was also very fast

no room service at night, no convenient store close by, no concierge when we arrived

the hotel because i wanted to enjoy my birthday weekend somewhere i could dine inside/order room service and have access to a spa onsite

i had to pay $10 for hot water from room service- ridiculous

it was impossible to get room service. the cleaning staff threw away my contacts.

i had to ask multiple times to get them changed and both times i left out to give room service safety distance to change my sheets

wish room service cleaned the room earlier.

they did it but i felt i should not of had to ask for room service

location for the breakfast

also i was charged on my card during the trip, room service, bar, parking, etc

the location breakfast room service was great

to order room service and it took almost two hours for them to answer the phone and even longer to bring the

a fan of was waiting in a huge line for 40 minutes for a complimentary breakfast, but yet room service is not available because of covid

there were no reusable cutlery or plates despite unavailability of room service so we had to keep going to the front desk to get disposable items

wanted a bottle of water and room service called us at 11:30pm and asked us if we still wanted the water

a microwave, softer towels, individual robes for each guest, working room phone, ironing board, room service, the toilet to flush well and a bell boy

no room service even though it was advertised as such here on booking

the bed was extremely comfortable. room service was very prompt.

room service was good but way overpriced

the room service was quick and tasted good.

pool was closed, poor room service

included options, no such options, the price is not $10 per person per nigh, they do not provide room service

accommodations -- especially awesome food we ordered for room service

it was nice to have room service from the bistronand food was good

no room service

have daily room service, our shower was very narrow, bistro very expensive, wall electric socket for charging

72 - and you have to pick it up in person - no room service

work out gym, breakfast, staff

the cost of the room with no amenities was the worst there wasn't anything to do there not even a gym

room service number they give does not work, we had to call reception to get another number

could not access internet and not really a great room service menu

they did not have all day room service.

room service was fast

the $5 up charge for room service.

room service did not include all things ordered but the food was okay

room service, parking facilities, internet access.

no valet and no room service.

room service hired more staff please

no breakfast

the proximity to reagan national airport was great, and the shuttle service was excellent.

airport shuttle was great and the staff friendly

thank goodness for the pool

gym area is really good with almost all required equipment for a good workout

of all, the room and bathroom were very dirty, and there was no room service

no room service

long time for room service and not enough shuttles to airport at critical time

no room service

the room service was very good

no room service ....

room service

room service

staff was not friendly and room service was very rude.

shuttle was supposed to be trackable online but that didn't work any of the three days i was there

no room service

were no menus in the room to receive room service and my television didn't work

room service/food no microwave in room staff was rude when i called to ask about the shuttle

my only complaint was the only options i had for a meal when i arrived at 11 pm were room service or

room service was delicious and smooth check

i would prefer more vegetarian options in the restaurant menu as well as there room service menu

door problems. door wouldn t open and bad room service. front desk not so friendly.

the room service. it was slow and the one breakfast i ordered was well overcooked and cold.

room service was not available, probably due to covid-19 restrictions

room did not have a mini bar and no room service

we tried to borrow wine glasses from room service / the bar but there were no wine glasses to be found

location room service

we were there during covid so we missed having room service, but it was nice to be there when it wasn t crowded

no room service unless you request it in advance

like that it had room service , beautiful view on the six floor, restaurant on site was a plus, everything you need

food at room service was expensive

didn't like that the beds were so small and the room service was slow when we requested a extra blanket and when i went to the front desk to pick

room service was great !!

room service not only was outrageously expensive but the food was terrible

room service was excellent

food was limited in their restaurant and no room service

love the location and the room size. room service is also good.

room service was impeccable. front staff could not have been any nicer

the tv size and room service was amazing

room service was top notch and so was the fitness center and spa

upon check in you will receive a text from the staff asking what you need and if you need room service, and is replying promptly

the hotel website and a sign in the room said there was room service

room service, bar closed early)

no room service

disorganized valet/checkin process, minimal services onsite

on meals/food, other than room service, was not available

need room service or later food optons!

breakfast was limited and was simply pastries and hot coffee/tea but you can get room service hot breakfast if you call but for a price

there's no ice bucket or coffee/teapot in lieu of room service

was close to the wedding, upscale decor, room service was great, restaurants was delicious, great rooftop views, great

i loved the balcony room service was efficient

breakfast in room service was hot and delicious

room service we had ordered and we were told it would take 40 minutes it took over 2 hours and it

one would answer the phone for room service

and room service autocharges 19% gratuity plus in room fee plus want additional tip

-room service was extremely poor slow, inattentive, and inconsistent

food in restaurant, no complimentary gift for special occasion, no slippers, slow room service

room service was great

i ordered room service twice and the service was

i was told i could use it in the restaurant or room service

there is no room service

only thing we were surprised with was i guess it was room service if we didn't have the security latch on the door they would have came right in before

room service was also very kind

room service would have been terrific!

was unable to find information or menu for the restaurant or if room service was available

leaning the room )

regretfully, no room service.

dirty towels no room service far as

trash bags in the room we had to just put our trash all over the tables and no room service or anything it really wasn t worth the money i

online they advertised a pool but it was closed.

there were too many kids, and i didn't get a chance to try it out

very clean, free parking, fantastic hot breakfast.

pool hours are too short. should be opened longer in the day. gym is small.

really like the property it was very clean, didn t smell, the staff very nice, the breakfast was excellent, it was like stepping in ihop i will recommend this place to anyone and

a taxi a couple of times because buses were full and it was not practical to wait with little kids

staff and prompt room service

ordered room service and the food scraps and room was not cleaned till after 5 the next evening so the room

great pre- room service

room service was delicious!

more options on room service than in restaurant at a higher price plus service & delivery charges

deserve them for the comfort and the service provided by its dedicated staff (concierge and room service) (-)clean and room service is poor (-) the rooms were dirty and there was a cigarette butt in our room even after room service

bed, staff, cleanliness, breakfast, parking lot

wifi was poor for security reasons so my work s firewall didn t allow me on

the breakfast could be better

wifi was very slow

there was no room service (covid), which we did not want to have anyway, but you could ask for anything the maid (-)no room service. slow elevators during checkout...but to be somewhat expected. (+) no room service but the cafe is (-)overpriced food and no room service to boot (-)they don't provide room service, they offer a 24/7 gallery whose menu could be provided in the room (-)no restaurants close by. room service food ok but very limited. (-) also, they need room service (+)breakfast and gym, city view is terrific, traffic is convenient, room service is fast and thoughtful (-)no room service, tiny coffee maker

very clean,breakfast was amazing,friendly staff and perfect location

free breakfast was not too bad

washing machine were very handy, staff friendly and the hotel kitchen was open late.

were very comfortable and the free breakfast each morning made it all worth while because we have kids

i know it s covid etc but there should be some room service available.

ac/heat not working properlyno room service

daily room service

no room service

was no room service, no starbucks, neighbors were very loud, and the room was too far away from the

desserts ordered from room service was out of this world! and the staff were super friendly.

was great from the value to the meals, service was wonderful, room and room service was on top of everything

property was close to the monuments. staff was very nice. and room service was top notch

room service was delicious and beautifully prepared, the pool was heated and a delight to swim in

ordered room service for breakfast and the food was plentiful and delicious

comfortable beds and room service.

the check-in was incredibly fast

ok only 1 minute), the staff were wonderful, and the room service was excellent

don t understand why the room didn t have a microwave especially when there is no room service

da girl, our room service waiter was polite, friendly and had the sense of service

wished that room service was available since we did have a toddler

order to get room service you had to put a tag on the door which we did not realize

room service every day

room service was not great. the room needed an overhaul

misunderstanding about room service