limited room service menu. it could have matched the restaurant menu.

and their 24 hour room service now only has 4 il old items and does not even have the 5 printed on the menu

get water when they did room service you only get two bottle of water when u check in & then u have to figure out where to

comfy beds, nice room service

room service had to be requested, which is understandable, but it also means you won't have coffee

parking and room service prices were expensive.

beautiful location, efficient room service and the pool!! food was pretty good too!

added to my bill that cost $56, while i didn't have anything from the minibar or from the room service, i have been promised by the front desk to return it to my card, but still nothing

guest services, room service, housekeeping, literally everyone was kind and went over and beyond

room service after 3pm despite having printed menus stating otherwise

room service did not pick up the phone in the morning for breakfast.

lack of gluten free options on the room service menu.

the room service breakfast was excellent!

room service is 24 hours and the food is great

the room service was terrible, the rooms are small and very dated

i love the beds, the cleanliness. room service and the lights.

room service is terrible

room service was very expensive.

every valet, front desk, waiter, room service very attentive and pleasant

coffee in the room, room service would not bring to room

we loved all the food at your restaurant and room service warm enough and toasty

the food and room service was exceptional as well

room service was officiate

room service food was not up to expectation in terms of

no room service except on weekends

no room service

our room service was cold when it arrived as well

ordered an item from room service

no breakfast or room service

room service options were terrible, after sightseeing all day, we wanted to relax in our room with

room service overpriced though. only one elevator working

fully stacked mini bar and quick room service

room service is delicious and timely delivered

the room service, although pricey, is worth every penny

my room had a beautiful panoramic view, confortable bed, room service great

covid was excessive, considering all those measures should have been taken care of as part of the room service regardless of covid, besides they don't service your room unless you ask for it

design throughout, exceptional high standard of finish, amenities very good, great room service/dining options

a $5 fee to delivery for room service

we enjoyed the in room service with food that was of a very high standard with the indoor restaurant helping to

room service food not good

pensive for a continental breakfast!)

quiet, comfy room. excellent room service.

housekeeping and room service very efficient

plan was to stay on the property which has 3 dining options plus poolside service plus room service and at the neighboring sister hotel which you can charge to your room at shutters

very attentive staff, perfect room service!

house keeping and room service were excellent

i would like a better selection on the room service menu.

convenience , room service, all accommodations, luxury, view and everything

was a little more expensive than i was hoping for and room service was also pricy

thought the menu on the tv was a little annoying for room service, but i learned something new, so that was good

of covid, they cut down on room service so even getting things like cups, plates, and utensils was difficult

lack of choice on room service menu.

parking too expensive as was room service.

no room service.

how they charge bills for room service, but it wasn't bad at all.

there's also no room service which is not ideal when you're travelling by yourself for work

room service once per 3 days that is fine, but no equipment to dry your towels

no real room service and even on third floor, you can hear the street noise.

the room service is delicious though it took quite awhile for it to be sent over

far from the beach and only breakfast available is room service, i bring this up because the value proposition is really not there as compared to

rooms are nice and room service was a1

that i could fault was the hotel had a number of mix ups with food that we ordered - bringing room service but not knives and forks, wrong breakfasts, long wait times

loved the location great staff room service rooftop lounge clean comfortable and fresh

room service due to virus

i also watched an employee taking a plate up to room service eating a french fry from the plate

it was a good deal. rooms were cleaned, they offer room service at no charge.

rooms, room service every day, fresh towels at the swimming pools, shared area to relax

no room service

room size. room service. gym.

cute little pool area that we enjoyed on our short stay

no room service due to covid.

due to covid, no room service.

no one answered the phone when i called for room service.

room service

room service was not very nice

loved restaurant food, room service

room service and they over charged

room service only on request

fact i couldn t boil water for a cup of tea and no room service

food choice on room service menu. very limited.

and broken/missing call points, overflowing bins and unfinished refurb work, no ice machines and room service dirty plates littering the corridors

really good clean room, good room service, perfect location

no room service either when we arrived after a long flight

swimming pool and comfortable lounge area

lovely pool and spa tub - shame lots of rain

great cleaning and room service

you're not even that close to the beach and you literally have to beg for them to come give you room

secure, super clean and there's free parking available

spa was closed

it was spacious, clean and wifi was good.

no room service

room service made mistakes

loved the 24 room service

pool, gym, restaurant

unable to book spa before arrival, and once arrived was fully booked.

no room service of any kind

room service

we were disappointed the onsite restaurant closes at 8pm and there was not any room service options

bathrooms and room service were not great.

we were told that there was still room service available until 10pm

bathroom was spacious & ordering room service was a breeze!

lack of room service

room service was great.

it's conveniently located. the staff is exceptional. the room service food is decent.

room service was hot, tasty, and quick

room service delivered ice and breakfast to us every morning

we ordered room service n excellent

our room service was fast and good

ps the room service menu was amazing, had a breakfast burrito and pancakes and they were both delicious

the room service and the restaurant with 360 view was

i requested room service everyday for fresh towels and a made up bed

the restaurant had really good food and the room service was outstanding

good wifi

- maybe the room and kitchen were a bit too tight and small

the wifi was a bit spotty at times, but not a huge deal as we were on vacation.

room service was quick & courteous

there was no coffee available in the lobby and when i tried to order it with room service i was told i had to scan a code on my phone , but i didn t have the menu do i had to

room service was great.

bad room service attitude

room service is non-existent they, don t answer the phones or pick up

rooms, no room service, restaurant only partially open

ekend stay - approx $200 total); $12 room service delivery charge, allow me to spell that out twelve dollars room service delivery

advertised room service was not available nor was the restaurant open for breakfast except on weekends

no room service

$49 before tax for parking

room service

staff were friendly, easy check in and check out, safe, wonderful room service, great location to gas station, pizza, and breakfast a minute walking distance

the limited parking.

parking is limited.

parking was a little limited

the room service order was timely and the person taking the order was very helpful and suggesting items

great room service

i had a meal at the restaurant that was outstanding, as was the room service meal that i also enjoyed

they had room service meals for him

room service was good breakfast and dinner

-no pool

pool, although it was a little chilly at the time

breakfast was so good, friendly staff, we asked for late check out and they let us stay until 1pm

could use an upgrade in some respects - a swimming pool - upgrade of the rooms

the room also has microwave , and they have laundry room for guest so i can wash my clothes

luxury property, great gym, friendly staff, excellent room service.

order room service in the guy that answer the phone was real rude and they didn t bring me my orange

the bar staff were amazing at making cocktails, the room service was top notch, but the main person who makes everyone s stay so special is a

the bar staff and room service staff are amazing at what they do and made every meal and drink a pleasure

room service was speedy and delicious

we had room service on the first night, which was excellent, and breakfast in the hotel was just as good

drinks at the bar are outrageously expensive and made me resentful.

grounds are so pretty, the spa was amazing and the bed was super soft and i had a wonderful sleep

excellent dining and bar selections

we arrived to the hotel late around 9pm and had a club sandwich in the bar area: the sandwich presentation was terrible, the french fries were way too many

i had room service, which was fine, and also one meal in the restaurant--the pasta

room service wasn't good.

staff for room service was horrible

bar was a little too hopping with beautiful people, with live jazz music, to just relax in after

i would have liked a bar or light meals available on site

room service breakfast was very good

the restaurant was closed the first day i was there so was unable to have a drink or room service that evening

restaurant was closed the whole time and no room service.

room service, bathrooms, bed, simonette, close to culver city restaurants and steps

dirty outdoor chairs no tea/normal coffee tea station no room service past 9.30 area it s in

valet parking only & not a lot of options for dine-in room service.

tablet in room to order room service didn t work.

only thing was room service's after hours food was not very good.

great stay but one minor improvement could be longer room service times.

r adding to tea) could only be ordered through room service and cost $8 + tip

i love the banana stuffed french toasts in the room service menu

room service was excellent, lots of choices

food could be better quality in room service

room service menu limited

the room service was delicious, with a good choice of options and the portions were very generous

nice room service clean environment

room service food very bland

room service which we rarely do was very nice at 145 am

food from the room service was horrible

limited room service menu and very limited late night

you food and drinks until late. but you had room service. the staff was warm and inviting.

us$8 fee to deliver room service ...

unfortunately room service finished at 11:00 pm

room service food

great and room service was fabulous

i paid 170 plus 45 for parking and room service was a rip off

chef therefore no room service or food at bar/restaurant

0) for the inconvenience which they did

i did kindly complain the next day about the poor room service and asked if they could comp my parking

when i complained about the room service and asked for compensation they agreed

- few people were in the hotel so room service was rapid fast

room service should be available.

either the in-house store or room service need additional dessert offerings.

room service by default, only on request basis

no room service for a 4-night stay

food we had in room service for was not impressive at all

room service was not good

room service was very expensive and unreasonable

room service forgot to bring what we ordered but it was just a pot of coffee so not exactly a big

lobby restaurant is not very good - room service was fantastic

the only issue was not having room service for breakfast .

bed was superb, room service excellent

would have preferred room service

room service has not be re-instituted.

microwave in room and when i booked room it said room service available and there was no room service

room service should always be available even during covid

service was excellent with very friendly and polite staff members both at the front desk and room service

no late night room service.

the room service food wasn't that great

i'm a single mom so usually can't afford room service food but doordash our meals

was great, decor+ character of hotel was great, room service was good and fast, room was very large, beds were

$ for a noodle soup)

room service ridiculously overpriced

pool could get busy and room service was average

room service food was amazing

room service provides good meals, one night the meal came burned, manager remade the meal

i ordered room service and got food poisoning

the food in the restaurant and to the room service very expansive.

but all the room service menu was great and so was the people and service

room service was the slowest of any hotel we have ever been to