no room service

room service made mistakes

loved the 24 room service

pool area is absolutely exotic! staff overall are exceptionally friendly.

pool, gym, restaurant

room service never picked up the phone

if you're going to use the pandemic as an excuse to bad room service - maybe you should just close

loved restaurant food, room service

room service only on request

fact i couldn t boil water for a cup of tea and no room service

no room service either when we arrived after a long flight

and broken/missing call points, overflowing bins and unfinished refurb work, no ice machines and room service dirty plates littering the corridors

really good clean room, good room service, perfect location

gym was closed due to restoration

the gym was rubbish so not really useable

room service was not very nice

bed was very comfortable, room service was tasty

due to covid, no room service.

guests could order room service at any time

room service very slow to answer the phone

room size. room service. gym.

it was a good deal. rooms were cleaned, they offer room service at no charge.

rooms, room service every day, fresh towels at the swimming pools, shared area to relax

no room service

my kids loved the colorful artwork in the room and throughout the kinney

you're not even that close to the beach and you literally have to beg for them to come give you room

great cleaning and room service

free parking and free laundry

early check in

the room was spotless all three days, the spa was a perfect 101 degrees, and the underground parking garage was secure and essential to

bathrooms and room service were not great.

we were disappointed the onsite restaurant closes at 8pm and there was not any room service options

no room service of any kind

do not have room service on sunday and monday or maybe ever, that was not clear

room service

no room service, but they do offer carryout drinks for guests

pubic hair in bed room service: systematically forgot silverware

that i could fault was the hotel had a number of mix ups with food that we ordered - bringing room service but not knives and forks, wrong breakfasts, long wait times

loved the location great staff room service rooftop lounge clean comfortable and fresh

room service due to virus

i requested room service everyday for fresh towels and a made up bed

the restaurant had really good food and the room service was outstanding

the rooms have everything you will need, including a small kitchenette with mini fridge, as well as a small bistro table, a couple of dressers, and a bathroom

there is a $25 fee for pets per night but the parking is free

mostly clean, but found a 1/2 eaten candy bar under the bed.

how they charge bills for room service, but it wasn't bad at all.

parking too expensive as was room service.

of covid, they cut down on room service so even getting things like cups, plates, and utensils was difficult

text message room service had 0 response. the phone in the room didn t work well.

the most comfy bed i've slept in some time and the room service was fresh and flavorgil

house keeping and room service were excellent

room service menu could be extended

& there were never any servers at the pool like there normally are so both days we had to call room service to have delivery at the pool which at first they resisted but we said there are no

:) ) 3) drinks were excellent including making off the menu cocktails without issue 4) loved room service breakfast 5) right on the beach - a short stroll from santa monica pier 6) the drinks

was a little more expensive than i was hoping for and room service was also pricy

staff were friendly, easy check in and check out, safe, wonderful room service, great location to gas station, pizza, and breakfast a minute walking distance

room service

parking is limited.

the limited parking.

great location,parking was tight but everything was all around great

was tasty and good size portions, although i ordered via room service

great and room service was fabulous

24/7 room service helped a lot as well

of course i love the cookies! the staff and room service was efficient and super friendly.

we like the room, room service, the food and variety, location, and friendliness.

housekeeping and room service very efficient

pensive for a continental breakfast!)

the pool, the view, the beach and the restaurants and room service all 5 stars

food is delicious and reasonably priced , both in restaurant and room service but the wine prices are very very, very steep

room service food very poor standard

ordered an item from room service

room service is almost double once tax and delivery is added on which is confusing since it s

they charge some sort of fees for resorts when there s no spa open and do not have room service

no room service

we also love to have 'room service&

our rubbish bin wasn t emptied after room service so we got a couple of flies

we loved all the food at your restaurant and room service warm enough and toasty

the food and room service was exceptional as well

it took a long time for our room service trays to be picked up outside the door.

room service ladies were fantastic!

- few people were in the hotel so room service was rapid fast

room service by default, only on request basis

either the in-house store or room service need additional dessert offerings.

location enough room space clean room service

room service should be available.

i don't understand why the hotel doesn't have room service

amazing blt from room service and breakfast at ocean and vine - fabulous!

every valet, front desk, waiter, room service very attentive and pleasant

the room service experience was very professional and great

room service was very expensive.

did not receive room service

no room

there was no room service for even water.

room service has not be re-instituted.

microwave in room and when i booked room it said room service available and there was no room service

guest services, room service, housekeeping, literally everyone was kind and went over and beyond

beautiful location, efficient room service and the pool!! food was pretty good too!

parking and room service prices were expensive.

was splendid and amazingly organized the location self is extremely good and the room service is

added to my bill that cost $56, while i didn't have anything from the minibar or from the room service, i have been promised by the front desk to return it to my card, but still nothing

room service had to be requested, which is understandable, but it also means you won't have coffee

during our stay we didn't have our room serviced two out of our 4 nights

and their 24 hour room service now only has 4 il old items and does not even have the 5 printed on the menu

comfy beds, nice room service

limited room service menu. it could have matched the restaurant menu.

not that i didn't like it but the phone to order room service didn't work i'm sure it can be replaced

m assuming) had ordered room service

on my floor

at the cafe

the room service meal tasted very good and was more food than i had expected

lack of gluten free options on the room service menu.

gluten free labelling in the room service menu and limited knowledge of options when i called to ask

room service food selection not enough and parking too expensive after paying so much for a room

don t expect room service/ cleaning. some

room service did not pick up the phone in the morning for breakfast.

loved the view, the staff was awesome, room service got to my room fast

no room service

room service food wasn't great

from coffee to room service, everything was splendid

you did not have 24 hour room service

room service is able to improve but all over ok.

i called the room service for a toothbrush, and it is very much amazing - a very cute robot sent me the

breakfast was superb; we ordered through room service

unable to get room service after 9

a tea in the room, so if you are a tea drinker as i am bring your own or you will have to call room service each time

fridge and microwave in room and nice size tv and room service came in every day

no restaurant or room service when we arrived at 6.00pm .

om service n dining staff)

we would have loved if they had room service, lunch and dinner inside the hotel.

a kitchen will really make this hotel more attractive. room service would also help.9

room everyday of our stay, not having soap and lotion replenished everyday of our stay, expensive room

design throughout, exceptional high standard of finish, amenities very good, great room service/dining options

room service food not good

room service rigatoni bolonaise

a $5 fee to delivery for room service

e penthouse) is so convenient for meals in-house and/or room service as needed

t of the two).

my room had a beautiful panoramic view, confortable bed, room service great

the room service, although pricey, is worth every penny

room service is delicious and timely delivered

no room service; no in-room coffee maker.

far from the beach and only breakfast available is room service, i bring this up because the value proposition is really not there as compared to

no real room service and even on third floor, you can hear the street noise.

room service every 2 days instead of every 3 days.

room service once per 3 days that is fine, but no equipment to dry your towels

very pleasant and professional. the room service meal was outstanding.

however our phone wouldn't work in our room so we couldn't order room service or call housekeeping for anything

room service menu was limited

on check in was given a discount coupon to restaurant / room service that was not accepted by rs

clean spacious room! room service & staff were great

room service was very fast

i also picked up a pizza and glass of wine to go in the restaurant area , tha was after 10pm when room service was closed,really appreciated the willingness to accommodate me

also try the dessert room service they are excellent

spacious room snd quick room service

with internet, no room service menu, no tv channel listing, food was overpriced, wine prices were

we barely had time to turn aroung in the hotel, but we were hungry, it was 1;30 am and we ordered room service and it was very quick

comfort, free snacks, happy hour, restaurant service, front desk service, room service

bed and room service and food were awesome

om service)

food was excellent

didn t have an on site restaurant or room service which was hard when travelling with jet lagged

need full menue room service...otherwise great

fantastic facilities, you could have self catered there if you wanted and there was a robot for room service

room service was fast

they don't provide room service

one answered at room service, when i went in person to order, i was ignored

ey were busy- we ll be with you

but not always parking too expensive, area around the airport without restaurants and no 24 hours room

the rooms in the elevator, people were nice, staff was always attentive and at service, they have room service

room service said that it will take 40 min, but they did manage it in 10

room service, bathrooms, bed, simonette, close to culver city restaurants and steps

room service breakfast was very good

restaurant was closed the whole time and no room service.

the restaurant was closed the first day i was there so was unable to have a drink or room service that evening

dirty outdoor chairs no tea/normal coffee tea station no room service past 9.30 area it s in

room service wasn't good.

i had room service, which was fine, and also one meal in the restaurant--the pasta

staff for room service was horrible

would prefer to have had the bar open and food for breakfast available

a beautiful bar and restaurant downstairs

en

wifi is not stable

shuttle took a while to come

pungent smell in the rooms, dated hallways, rickety old elevator, no wifi while we were

so close to lax with a free shuttle. heated pool, great breakfast items, quiet rooms.

om service), the pool was disgusting, they told us that they didn't do clean the rooms after 2pm

spite hanging the sign on the door requesting it be cleaned)

food

fridge didn't work & on the second day of our stay our room wasn't cleaned by room service

no room service, poor food options.

room was spacious and the room service food was really good and hours were convenient even for late evening meal

room service left the old bed cover with blood stains

no food room service.

room service, no glassware

dailys grill on site, so good food at bar and room service