room service and the location

customer service and room service was excellent.

everything! can not fault our stay. from room service to service it was incredible!

room service was too expensive

i was also not too impressed with quality of meals, both room service and restaurant

the twenty four hour room service exceeded expectations, the wine selection extensive and thought out

i hang up and waited about 30 min, then i called back again , they said they informed the room service, waited another 15 min

e requested a pick up ) no tea/coffee

no coffee in room other than room service no cold coffee options in room

room service trolly left in our room for more than 24hours

room service was the slowest of any hotel we have ever been to

but all the room service menu was great and so was the people and service

i ordered room service and got food poisoning

but after that all was perfect, room service was very good, breakfast and hotel s restaurant very nice

the room service was 999 stars.

lighting inside the room a bit dark. the room service a bit over priced.

bathroom could have had better lighting and there was no coffee maker in room which required room service for coffee every morning

room service - a+

one lift in operation which was shared by the staff and room service

the room service early morning were so noisy and made me woke up many times.

-fast delivery room service

with loud hammering and screwdrivers were heard early thanksgiving day in the hallways and room service never came while i was away

clean room especially the bathroom. nice location. room service was good.

does not offer in house dining facilities and does not have a restaurant or room service

slippers the shower spout off the wall did not work room service opened @ 730am so i was not able to have breakfast before my appo

- room service and the menu is spectacular

showers, and room service being very pricey

service, food was outstanding, room service very prompt, extremely clean, check in professional and friendly, any time i am in la

room service was prompt and the reception was quick to answer questions

arriving, the service from check in, room service, housekeeping has been absolutely brilliant

chef therefore no room service or food at bar/restaurant

when i complained about the room service and asked for compensation they agreed

i did kindly complain the next day about the poor room service and asked if they could comp my parking

0) for the inconvenience which they did

i don't know if you have to ask for it, but i didn't get room service once during my 6-day stay

food from the room service was horrible

room service food very bland

e had skipped dinner ) we do miss the

room service was taking long time to serve

room service is the best!

room service menu limited

food could be better quality in room service

room service was excellent, lots of choices

i love the banana stuffed french toasts in the room service menu

the room service was delicious, with a good choice of options and the portions were very generous

room service menu and options were excellent

only thing was room service's after hours food was not very good.

the room service breakfast was delicious

room service

tablet in room to order room service didn t work.

room service was horrible they tell you room service but then it s certain days

no availability of 24hrs room service

aside from the lobby and decent room service -not much

the room service was also very slow and we waited over an hour for it to arrive

would have been better if room service was open later

was no way to get coffee other than room service, due to covid of course

room service staff were amazing as well

room service got every order correct -- no mistakes at all

perfect, we stayed for our honeymoon and they were so accomodation with an early check in and a late check out

is a wonderful hotel all the staff are top class and nothing is too much trouble for them , pool and bar staff excellent and

room service ridiculously overpriced

room service food was amazing

pool could get busy and room service was average

$ for a noodle soup)

location, helpful staff, nice rooms, fast room service

was quiet, clean, very comfortable bed and large rooms, also room service meals were

esar salad and smoothie were enjoyable, though a little

room service is provided by request, which i did but nobody ever came to my room during my stay

got room service for towels/turn down in 5 days even though i had the sign on the door

that the food was overpriced for room service. other than that everything was amazing.

service was excellent with very friendly and polite staff members both at the front desk and room service

no late night room service.

room service, and convient store were way over priced for los angeles

the room service food wasn't that great

waiting 2 hours for room service!

food we had in room service for was not impressive at all

room service was not good

breakfast was only available with room service

pool no chairs to lay out in limited room service menu for people w food allergies / vegan / vegetarian

lobby restaurant is not very good - room service was fantastic

very clean and impeccable room service and cleaning

of room service

room service is timely and polite

room with view of the hills turndown service made me happy breakfast via room service was expensive but good so happy you have valet and i could just throw my car at you -

nothing. the staff is wonderful and upgraded my room. the room service was good and fast.

room service menu was very expensive and then you had to add the service charges on top

bed great view quick room service on mother's day convenient bar great service quick valet big bathroom w/ soaking tub

the room was great. room service was excellent

also better variety of room service

room service was over priced. the food and service charge.

amazing - able to do self catering or get in room service

room service fee

from the valet to the front desk, the bar, & room service

room service didn t answer the phone and wasn t easy to get service on the roof deck

breakfasts, fast room service, bottled water left bedside, the it people were able to easily hook up my apple tv to

the bar staff and room service staff are amazing at what they do and made every meal and drink a pleasure

pool was very nicely heated and warm even on windier days room service was delicious and great portion sizes this was definitely a splurge for my family but

room service was speedy and delicious

room service was prompt-- not only good food but health conscious menu

the bar staff were amazing at making cocktails, the room service was top notch, but the main person who makes everyone s stay so special is a

room, friendly and helpful staff (especially the valets), room service food was (+) music very loud room service breakfast i did not hear knock (-)room service make up mirror in very dark bathroom. (-)room service is pricy and mediocre (+)staff: valet, reception & front desk, housekeeping -clean and spacious rooms -24/7 room service -amenities: free wifi, keurig, hair dryer, decent toiletries -great location; walking (+) cool bar area, good food menu, good and timely room service (-)condition in the room a little noisy and room service knocked on our door before 9am which we felt was a little too early (-)room service - food was good (-) and no room service really but it s not too too bad (-)room service (towels for pool, maid, breakfast) was not done/available/reactive, a little bit

wifi was a bit temperamental

along with the mini kitchen area and its amenities

the gym was very small with only limited equipment and no elliptical if that s your thing.

location fab! great rooms - really big size and clean and modern. gym was a nice addition too.

not really, room service could be a bit more complete

the pool was wonderful, beds comfy, room service excellent and idelly located right next door to a fantastic

perfect location staff so friendly the hotel room service great

said there was room service but no information like menu to look at

the staff were friendly and excellent at check in/out, concierge was helpful, cleaning / room service staff were

breakfast was so good, friendly staff, we asked for late check out and they let us stay until 1pm

-no pool

the room also has microwave , and they have laundry room for guest so i can wash my clothes

pool, although it was a little chilly at the time

could use an upgrade in some respects - a swimming pool - upgrade of the rooms

several meals at cavatina and from room service were all delicious

24/7 room service provided

grounds were lovely, staff were very helpful, room service was really nice and the restaurant really good

films, etc)

room service ends very early, tv services very poor

p nelson), morning coffee and tea, quick room

beds, friendly staff, great valet service

room service has $4 delivery fee too

chicken i had for room service was excellent but the greens alongside were too salty

got a great deal. room service food was surprisingly good!

have loved 24-hour room service and nearby ice

expected), but with a cvs down the street - grab some fiji water and

wish there were more food options in general

om service, poolside, restaurants in hotel)

unfortunately regarding room service we ordered breakfast to the room but the french toast was burnt

room service takes 45 minutes if you are lucky to catch them on the phone

livery charge

was room service)

they charge $7 extra just to bring you room service

additionally, i found the room service charge hard to

room service quick and efficient

ke sure you try the omelette

the room service was also fantastic

room service hours could be extended.

mini bar in room room service food quality and price.

no room service

room service is provided by the restaurant across the road

the room service comes from the saddle ranch, which is right across the street and open late

room service had to be requested it isn t done daily

the room service via saddles ranch was delicious and great value for money

we attempted to call back room service about three times, and the line was engaged

room service good

the rooms were tiny and it took a long time to get anything from room service to your room

staff was friendly and helpful. room service was great. room was very fun.

service in the terrace bar was repeatedly really slow

were missing amenities like coffee, room service

ridge etc ) were out of order and crazy expensive ; there was no ambience in the

there is no room service and the restaurant closes to early on the weekends

prices for the in room service

the room was great and room service impeccable

rooms, no room service, restaurant only partially open

no room service unless i fill in the form

no breakfast room service

no room service

had full amenities- minibar, $10 food/drink voucher, fast room service and a huge flatscreen with wide channel variety

the place was clean and the parking is private.

free parking is a plus in this property

parking lot is too small, but not bad

safe parking for the car

poor wifi, little space in the room

room service was great.

room service is non-existent they, don t answer the phones or pick up

bad room service attitude

room service was quick & courteous

room service was quite expensive. staff were functionally friendly.

we ordered room service from planteia - a burger and margherita pizza

we checked in late, at 9.45pm and there was no room service and food finished at 10pm.

breakfast was phenomenal, we ordered room service, it was quick and mostly accurate. delicious

i had a meal at the restaurant that was outstanding, as was the room service meal that i also enjoyed

the staff was excellent for in room service and the hotel room itself was beautiful

we had room service on the first night, which was excellent, and breakfast in the hotel was just as good

drinks at the bar are outrageously expensive and made me resentful.

excellent dining and bar selections

we arrived to the hotel late around 9pm and had a club sandwich in the bar area: the sandwich presentation was terrible, the french fries were way too many

spa was very exclusive and a premier experience

mismatched furniture, dirty floor, no room service, missing remote for tv, need to pick up iron from front desk, ironing board was sticky

great location, great and helpful staff, free parking. room service everyday.

the staff at reception and room service was very friendly and helpful, the hotel is very clean and the beds are comfortable

- good heating/cooling - we liked that it had a window that you could open for fresh air - we got late check out upon request

staff was amazing - found me a perfect parking spot - kind, thoughtful and welcoming

staff for room service was horrible

room service wasn't good.

i had room service, which was fine, and also one meal in the restaurant--the pasta

the staff that included the concierge, parking valet, housekeeper, bar tenders and servers were excellent

i would have liked a bar or light meals available on site

restaurant was closed the whole time and no room service.

dirty outdoor chairs no tea/normal coffee tea station no room service past 9.30 area it s in

room service, bathrooms, bed, simonette, close to culver city restaurants and steps

the restaurant was closed the first day i was there so was unable to have a drink or room service that evening

room service breakfast was very good

was professional, the front desk was extremely friendly and personable, the service ranging from room service to security were so understanding and helpful

i loved the breakfast room service - very luxurious!

from the car park to our room service coffee deliverer

close to everything, the staff are so amazing and kind and made us feel every welcome especially room service the gentleman were so kind i would definitely be coming

is superb from all of the restaurants and room service

the restaurant room service as also very good

we appreciated the room service as we could not venture out for awhile

great food from the restaurant/room service

it's conveniently located. the staff is exceptional. the room service food is decent.

pizza from room service was terrible.

ordered room service for breakfast the first day and it was excellent

our room service was fast and good

not a lot of just basic room service food and what they did have was extremely expensive.

ambiance, staff service, pool amenities, room service, and the west restaurant at the top of the hotel with fantastic views

ps the room service menu was amazing, had a breakfast burrito and pancakes and they were both delicious

the gentleman that delivered us room service on two occasions was a wonderful man very knowledgeable and gave extremely good

received late night room service

staff and service are amazing, super friendly and the room service was sickkk! very fking clean.

aside from you can t get room service after 11pm

there is a nice warming pool and balcony to sit and a nice room service meals

i like how fast i was to universal studios. i also loved the room service

room service went in to clean when we had our stuff inside and we were not there i didnt like that

no room service our beds were not made nor the room cleaned during our

lk of fame is at walking distance, around 10min), parking right directly under your room, room service and new towels every

room service app did not deliver meal and didn t refund