breakfast that is included is incredible, the cabina was amazing with the most incredible views,

had a hiccup with our breakfast initially, after some back and forth hotel agreed to include the missing breakfast but it

breakfast with a view of the volcano was pure paradise we could have stayed another week

great staff, great facilities, great bedroom, great massage, great breakfast

breakfast was entirely adequate. building was very attractive and there was ample free parking.

breakfast was entirely adequate. building was very attractive and there was ample free parking.

there was only a very limited meal service except for breakfast

breakfast was fair

hotel, really lovely pool and well kept rooms and general areas

pool very nice and heated so swim in early hours when i could not leave was the best thing about

lovely swimming pool and antigua is delightful

only complaint if i have to have one was the breakfast isn’t good

the complimentary breakfast was fine but minimal given the cost of the room

included breakfast was not as great - you’d have to order a la carte options for additional cost

dinners and breakfast were delightful, and the service was personalized and attentive

breakfast was good, very quiet hotel.

slap dash breakfast, no list available and non of the staff speak any english so a little difficult

like a text whether we want the room cleaned, providing an extra blanket, and the freshly made breakfast

the staff was really nice and also the free breakfast was really good :) thanks

was clean and cute, staff was nice, breakfast was very good

thank you room service team for being so courteous and kind for our requests for extra bottled water

room service failed to bring hot water for tea 1 night when i wasn't feeling well

and the breakfast included was just the buffet at the restaurant it didn't include room service, which wasn't specified

walk from central park which is fine during the day but didn t look great at night so i ordered room service from the menu in the room and they charged me 50% more than the menu said

maintenance and room service staff. manager called erick.

very good breakfast

parking place is a excellent

the breakfast was great

it is an awesome property, with kind and helpful staff, beautiful rooms, excellent breakfast

breakfast is prepared fresh to order and her omelettes and the homemade marmalade is fantastic

breakfast was included and very good every day we had it

breakfast is amazing

breakfast was good the location was excellent the staff welcoming and helpful

not enough breakfast choices

the women who cooked our fresh guatemalan breakfast each morning were very kind and excellent cooks

a bit far from everything and the pool area is a bit dissapointing - no reclining chairs etc, only suitable a quick swim

the outdoor area, with its small heated swimming pool, was a wonderful spot to sit and relax

the hotel is beautifully maintained and the garden and pool provide a lovely area to relax in

pool also, but small enough that i'm not sure you can actually swim in it

pool to cold

the breakfast menu is superb

i don t recommend booking a shuttle or doing laundry through the hotel

good breakfast

the room was beautiful and the breakfast was super good

wifi was a bit weak.

had to take a shower i had to call to turn on the hot water, no bar, no restaurant after 4pm, no room

is served till 9am and there is no room service

is served till 9am and there is no room service

the location was excellent, there was private parking, the rooms were clean.

gorgeous gardens & pool, friendly staff excellent breakfast!

room service is excellent

wifi didn t work so well in my room

rnered, room 32)

the wifi

breakfast was delicious with a stunning view from the terrace. wifi worked well.

the staff and room service is just top of the line

the pool was too cold. i didn t enjoy this on my family didn t like it.

design, gardens and understated but good swimming pool

the best part is the hotel offers free parking

is a beautiful property in a quiet location, with a big courtyard, garden and a pool

the room was cozy and room service impeccable

presentation of room service and breakfast

it would be nice is room service was open 24/7 though and if the pool was available for longer throughout the day

there could have been a bit more welcoming atmosphere, it was slightly unclear if we could have room service, car service etc

we thoroughly enjoyed every meal between breakfast and room service

location, has a nice parking spot and very good room service.

didn't use the pool but would loved to

re like a paddling pool for children), wifi did not reach bedrooms which is very annoying

room doesn't have a/c, and the wifi reception doesn't work in the room

hotel, friendly staff, excellent breakfast, good location- just a few blocks from the cathedral and very close to the artisan market

laundry service just around the corner as well

super centrally, staff really friendly and helpful, extremely clean, and the breakfast was really good and available for over 3 hrs

the facilities are great and so pretty! the breakfast was great as well!

strong wifi

wifi

room service finished at 9:00 pm, maybe until 10:pm will be perfect.

but you can pay additionally for a great buffet in the restaurant or ask for room service

the room size was perfect, the room service very good, we enjoyed our stay

wifi terrible

breakfast on sunday

everything! room service, clean, comfortable, and felt safe

excellent location, beautiful place, comfortable rooms, with free parking on premises

my husband and kids said they had the best burger ever

the kids really loved exploring the grounds

the kids really loved exploring the grounds

the breakfast is included and it was delicious - served in the rooftop restaurant which is beautiful -

) my daughter and i had breakfast on the rooftop terrace each morning

the pool was a bit small

the adjacent porta hotel antigua is open for a beautiful and free buffet breakfast each day

the breakfast was fantastic

amazing vibes with melody and her mom taking care of everything from breakfast/food to laundry

very helpful stuff and the convenient spot, the useful extra services like laundry and the nice breakfast

friendly and very helpful stuff and the convenient spot, the useful extra services like laundry and the nice breakfast

amazing vibes with melody and her mom taking care of everything from breakfast/food to laundry

they also offer meals, laundry service, and airport shuttle although all three are extra cost

taking breakfast on the rooftop with a view of agua volcano was magic

the staff was beyond exceptional and accommodating, the breakfast was amazing, as well as the rooftop and the view from the rooftop, and the hotel itself

wonderful patio with swimming pool

it s palatial but also boutique and unique, has a gorgeous sitting area, a cute pool, and incredible terrace for breakfast and looking out across the volcanoes, and the rooms are

the roof terrace is a highlight and having breakfast up there was lovely

there is parking available

if you need an apartment with a washing machine and kitchen, this could be a good place for you

having parking on site was a nice bonus

it was fairly spacious and very quiet. there s plenty of parking for those with vehicles.

great to have a kitchen and washing facilities

a very nice breakfast, and setting

slow wifi

breakfast is great

the included breakfast was always made to order or fresh buffet items that were served by staff

coffee and cake are always available and the staff helped us with laundry and even ordering a pizza

what we found to be most exceptional was the pool, gardens, room service (see photo below-this was less than $30 us and it was superb (+) response from room service 100% parking logistics are (+)room service (+)location near the main square, facilities in the hotel, room service (+) the restaurant staff and room service spoke no english which made it somewhat (-)with the restaurant and room service could have easily been resolved if they spoke a even a little english, or i a little (+) room service staff is really nice (+) decor, pool, gym, room service, fireplace in room, attention to detail in room and bathroom (coffee maker, shampoo (-)got food poisoning from room service

breakfast is superb

parking offered during the whole stay, a lot of staff ready to help

porta hotel antigua is a beautiful hotel. the breakfast and grounds are fantastic.

ffee maker,

the second time, i was pleasantly surprised with a working spa bath in the room, which i absolutely needed

the wifi was weak - we could scroll the web most days but not take video calls

wifi sucked

limited facilities like no spa or pool, bathroom could have been a bit more spacious

wifi works in the room

good laundry service

their laundry was slightly expensive compared to full-fledged laundries

good location, nice quiet inside room. small deck upstairs to dry laundry.

they were nice enough to let us do a bit of laundry in their basin and had a great spot for hanging it up on the roof

wifi worked great

good location, great wifi in rooms, rooftop view of volcanoes.

was excellent, the room was clean, the wifi was fast, and they even do very cheap and fast laundry at a very reasonable price

for an extra charge they did my laundry and it was much appreciated

- wifi in the budget room is a bit weak

had good wifi

the beds are a killer for your back, the rooms insolation inexistent, we spent 8 hours with out wifi and tv, tv does not work and only in spanish if you are lucky, i was locked in my room for one

best part of my stay was the fast wifi, the rest was just ok

wifi was super strong

location, strong wifi, hot shower

they have laundry service

cheap laundry, it was actually cheaper than nearby laundry places

wifi worked well in our room next the the kitchen

good wifi

was a bar at the below

there is a bar close by, music till 1 am

wifi didn t work from my room. i had to go the lobby.

awesome customer service. requested early check in and within minutes received an answer.

the wifi works well

great wifi and comfy

options with coffee, fruits, etc) and wifi, friendly staffs who speak english a little

i also didn't see the wifi until the day i was leaving

stable wifi,the water in bathroom is hot. clean the bathroom immediately.

breakfast and great room service

says it has superfast wifi, but that was not true as it was a challenge to connect to do work

the service was excellent. we loved the location. breakfast was delicious and ample.

the wifi, u have to fix it & to make it better, some time not work

the location of the hotel was great. wifi was great. comfy bed. breakfast was good.

location is good, breakfast is great. employees friendly.

the location, the service, the facility to get you tours, breakfast was good and the price vs value, worth it

large bathroom, hot water at all times and free breakfast

friendly, good breakfast, rooftop terrace with great views and great location and good

the included breakfast was quite nice, and in the evening they send a text to find out what time you would like

i was very satisfied with the breakfast options

the room off of the bar is noisy

i am so glad we were able to eat on a rooftop bar rather than inside

the first room was in corner next to a bar and no windows

we ordered room service and the food was to die for

great location, lovely setting, great staff, good wifi.

great breakfast, nice rooftop, and late check out. their cleaning lady was amazing!

wifi is a little bit poor.

we enjoyed the breakfast there, there was a variety of breakfasts to chose from

laundry service and the beautiful garden and seating area

only thing was no iron in the room or laundry service. we managed.

my only complaint is the weak wifi. bring a sim card if you need to work...

laundry service and attentive to things

specially in the room we had almost no connection

beds were comfortable. room service was great , cleaned properly.

great free breakfast

breakfast was included every morning which was a nice bonus

helpful staff, wonderful location, clean rooms, very beautiful garden and very good breakfast

didn't try the breakfast this time but it smelled amazing

breakfast included - it's just a coffee

breakfast was only coffee and fruits but another couple got some tortillas with it maybe it

wifi was not working most of the time or more than super slow when working

the wifi did not work, the room was dirty, the upstairs lounge blasted disco music until eleven or

were really good let us check in at 4:00 am and served us a good breakfast

museum, live parrots in the court yard, excellent customer service and the spa was absolutely amazing

poor wifi

working wifi

wifi in my room

the second one didn t have a good wifi connection and i found two roaches on the room

the daily room service is a nice touch

cleanliness and comfortable bed staff are welcoming and accommodating they let me have a slightly late check out which was appreciated

the wifi was spotty every now and then but otherwise this place was perfect!

clean facilities, friendly staff, comfortable, and great wifi

wifi

rla and the senor who helps with the luggage

cleanliness

location was brilliant and breakfast was lovely

pecially the bathroom), the comfort of the beds, as well as the tasty guatemalan breakfast in the morning

noisy room off the lounge, breakfast area

breakfast was fantastic and the chef amazing

the place is pretty, breakfast delicious. the view to the volcano spectacular.

hotel s decor is amazing, and the breakfast was delicious

breakfast was free but they did not tell us which meals were and which were not free so we

breakfast was great. location was good as well.

this could be a great stay if you re a family with kids due to the fact that there are 3 other beds in the loft area

this could be a great stay if you’re a family with kids due to the fact that there are 3 other beds in the loft area

the beds, showers, ambiance, wifi and daily filtered water were great

n who did not care carefully about our needs and questions, women being far better) wifi difficult to catch sometimes and

because of the easter week processions, their off-street parking became a real plus

parking lot leaves you wondering

wifi not real fast, but strong enough

wifi is decent if you want to work and there is a restaurant at the front of the property which