nice owners, really helpful and cozy rooms. breakfast was delicious!

the staff were very friendly, the complementary breakfast was delicious!

amazing place very cozy, friendly staff, great views. breakfast was delicious

the gardens are luscious and the included breakfast is amazing

the stay comes with daily free breakfast included and it was great

the location is very good if you need to park your car inside the hotel parking and walk around

we requested parking on site and it worked out well

there is parking inside for guests and a beautiful

the hotel provided wonderful hospitality and served a delicious breakfast

breakfast was great. location was good as well.

breakfast was fantastic and the chef amazing

they drove us to and from the center of town at no charge did our laundry in just a few hours and even gave us a gift when we left

breakfast was free but they did not tell us which meals were and which were not free so we

included breakfast which was minimal but nice to be included

wifi was not working during our stay

the wifi connection is bad when you are in the back rooms.

, in other comments wifi and not enough coffee at breakfast was critisized

breakfast was delicious

great location, comfortable beds, good wifi! staff we friendly and rooms were cleaned every day.

the room was a decent size, the bed was comfortable, wifi worked well, pillows were decent, location was great

wifi is decent if you want to work and there is a restaurant at the front of the property which

the staff are helpful - we arranged shuttles through them & got laundry done with a quick turnaround

used the laundry service and the clothes came back a bit wet

same with late check out at 1 pm

strong wifi and just a short walk from the centre

quiet, super clean, nice design, garden, good wifi and amazingly helpful staff

good location, nice quiet inside room. small deck upstairs to dry laundry.

their laundry was slightly expensive compared to full-fledged laundries

they were nice enough to let us do a bit of laundry in their basin and had a great spot for hanging it up on the roof

good laundry service

wifi could ve had stronger connection.

2) there's no working wifi

we had wifi as well

the bad wifi.

the daily room service is a nice touch

wifi

the wifi was spotty every now and then but otherwise this place was perfect!

good wifi pretty bedroom comfy bed helpful staff - readily available

clean facilities, friendly staff, comfortable, and great wifi

wifi was sometimes down

horrible wifi

there was loud music from a nearby bar until 12

nice staff, great wifi signal great location

there was a crying baby from 7am to 9am on sunday and running a shouting kids all day

location is good, breakfast is great. employees friendly.

perfect location, quiet, friendly staff and super fantastic breakfast

breakfast was included in the price and a variety of options were included

location, quiet & peaceful but near everything, excellent staff who organized an early check in which we really appreciated after an overnight bus from flores

the a la carte breakfast menu is an amazing touch and served in the beautiful open garden space is even more

we did laundry and it came back same day

the restaurant and room service staff went out if their way to be helpful

i asked for room service at 805pm and they said the restaurant was closed for the evening

can t decide if you want room service or not, they enter your room to clean it anyway, twice a day , so it s also positive

the room service excellent, the food quality 10/10, the service from hola to ciao was 11/10

i did not eat a variety of their room service because i prefer to eat outside of hotels; however i got sick and had to order a

oh, and their traditional breakfast is delicious

the turned on the fountain in the seating area near our room for each breakfast and happy hour

the included breakfast was delicious

location was great. breakfast was too basic. very friendly and attentive staff.

beautiful & breakfast was fantastic

parking lot leaves you wondering

no wifi connection in the room

wifi not real fast, but strong enough

location was superb, and all the staff where outstanding from the guys at the parking spot, the front desk and the restaurant

n who did not care carefully about our needs and questions, women being far better) wifi difficult to catch sometimes and

great breakfast

breakfast could have been a buffet, but it was still great

more breakfast selections ,incorporate more traditional dishes. everything else was excellent

excellent stay and wonderful staff. the breakfast was tasty.

hotel has parking as well which is a nice

with everything in walking distance, nice sunny terrace with fabulous views of the volcanos, good wifi, comfy beds, free drinking

wifi worked great

the wifi wasn t very strong in my room.

location, rooms were clean, you could do laundry at very good price

the location was excellent, the room was clean, the wifi was fast, and they even do very cheap and fast laundry at a very reasonable price

laundry service and attentive to things

is a very small thing but hotels often use too much smelly laundry soap or fabric softener

wifi speed is really slow :-

wifi is very good, there is a fan in a room, breakfast is exceptional and the hotel is very

my only complaint is the weak wifi. bring a sim card if you need to work...

poor wifi

wifi worked quite well :)

even the wifi signal is low

the second one didn t have a good wifi connection and i found two roaches on the room

wifi in my room

the room was huge, the breakfast was awesome and all the staff exelent

great breakfast

the breakfast was great

breakfast each morning was a highlight, eggs benedict & fresh juices impeccably served to our table

i liked the property itself. i also liked the staff and the free breakfast.

laundry and spa services were good and easy to get from the concierge

included breakfast was phenomenal

the place where we have breakfast

hotel was really nice, the breakfast was good with a lot of options from the menu, awesome view to the volcano and town

cheap laundry prices

delicious, fresh breakfast. beautiful old spanish style rooms with many private balconies.

beautiful rooms and amazing views from the pool. very nice staff.

rooms were beautiful & clean views from the pool were great & they treated us with so much kindness for our wedding night

pool is much smaller than expected and not conveniently situated

pool is small but a beautiful setting

laundry service was reasonable price

location, strong wifi, hot shower

they also do laundry for a good price

caused some issues with hot water, no wifi and most of the last day in the dark

speedy laundry service

this could be a great stay if you re a family with kids due to the fact that there are 3 other beds in the loft area

this could be a great stay if you’re a family with kids due to the fact that there are 3 other beds in the loft area

location, has a nice parking spot and very good room service.

re like a paddling pool for children), wifi did not reach bedrooms which is very annoying

the kids to swim comfortably, the room floors were a bit dirty, and milk for coffee and juice at breakfast were charged as extras

very nice room, good location, good breakfast and free parking

room doesn't have a/c, and the wifi reception doesn't work in the room

breakfast and great room service

the courtyard room was charming and the noise stopped at 10:30pm but then the breakfast clinking started around 7

only had a short stay at this hotel and did not have chance to enjoy the free breakfast

no window , telephone or key for the safe in our room. wifi was too slow in the evening.

wifi wasn t working

wonderful hotel: great locaion, excellent wifi connection, comfortable beds and the staff were very kind and most helpful

super nice staff, good breakfast, quality of sleep, fast wifi, plenty of plugs, great location

is near the hotel that offers laundry and yoga classes

room, amazing patio area, amazing view from 2nd floor terrace, free breakfast, free parking included

breakfast was satisfying n good service

customer service was excellent! room service was also excellent!

we loved the room service and daily turndown service

location, bad room service / not possible to have breakfast

the restaurant was great and i ordered room service- which was easy to order, quick and delicious

room service was exceptional

awesome customer service. requested early check in and within minutes received an answer.

good wifi

terrible wifi in certain areas of the hotel

the did an excellent an efficient laundry service as well

some activity with local bar and disco was a little loud.

they also had parking, which worked great because when we arrived we realized parking was difficult in town

private parking, in antigua this is a valuable amenity, if you have car, place super clean

allowed for early check in since they had space

friendly hosts, safe parking inside the compound

they even helped us to send out our laundry to get it done

besides that the location is great, love the pool and rooms and the service

pool also, but small enough that i'm not sure you can actually swim in it

the hotel is beautifully maintained and the garden and pool provide a lovely area to relax in

the advertised plunge pool doesn t exist. it s just a pool.

have a very nice swimming pool

the room off of the bar is noisy

i am so glad we were able to eat on a rooftop bar rather than inside

the first room was in corner next to a bar and no windows

internet in my room didn t work, i had to stand by the door to catch wifi

wifi signal in the last room at the end of the corridor

om 23 if i remember well)

wifi is basically nonexistent

free coffee and water refills, terrace, really helpful and friendly staff, good beds, good wifi, really good price-value

wifi worked well

property and huge room with good wifi and a very comfy bed

the staff was so helpful, offered amazing complimentary breakfast and also beautiful conversations

wifi didn't work in certain areas but its comprehensible when its an old house with thick walls

the breakfast was

very helpful stuff and the convenient spot, the useful extra services like laundry and the nice breakfast

they have a own laundry and they wash everything after a customers visit - even the blankets

owners were so nice and the breakfast was wonderful, especially the yogurt, fruit, granola parfait

the breakfast prepared was homemade, authentic guatemalan cuisine, and very delicious

amazing vibes with melody and her mom taking care of everything from breakfast/food to laundry

also, showers are a problem across guatemala wifi was spotty at times - i was working from 3am guatemala time and until 5am wifi was coming and

wifi worked 100% of the time

a few items on the breakfast menu

reasonable laundry service too

wifi worked well and i enjoyed breakfasts in the morning

breakfast delivered to room, offered room service daily. staff was very pleasant.

good wifi

wifi was temperamental, didn t always work. wish price was a bit less.

breakfast was excellent but you have to place an order for it 15 minutes before you want to eat

another big plus was the free breakfast

breakfast is amazing

it’s a lovely, comfortable bed and breakfast

the women who cooked our fresh guatemalan breakfast each morning were very kind and excellent cooks

also missed breakfast because it started too late for

breakfast was included and very good every day we had it

room service finished at 9:00 pm, maybe until 10:pm will be perfect.

the room size was perfect, the room service very good, we enjoyed our stay

but you can pay additionally for a great buffet in the restaurant or ask for room service

we love the safe and secure underground parking lot

breakfast on sunday

strong wifi

super centrally, staff really friendly and helpful, extremely clean, and the breakfast was really good and available for over 3 hrs

wifi

laundry service just around the corner as well

a bit hot when we were there but they had fans, good wifi

wifi didn t work, beds were uncomfortable, tried to give us a cheaper listed room than the one we

i liked the spa tub and the security of the place. it was also very quiet and clean.

wifi sucked

the second time, i was pleasantly surprised with a working spa bath in the room, which i absolutely needed

limited facilities like no spa or pool, bathroom could have been a bit more spacious

breakfast was quite good and once again staff were extremely accomodating

hotel provided us early check in without any problem

parking place is a excellent

the hotel and rooms are nice but the highlight is the small interior plaza for sitting, eating breakfast, working, etc

really enjoyed the location, setting, staff and excellent breakfast

great location. wonderful breakfast. very helpful staff.

they send you a what's app message as to when you want breakfast so it's always freshly made and hot

great box breakfast for early trip

the breakfast was excellent: eggs, beans, papaya, bread, and great coffee

the included breakfast was quite nice, and in the evening they send a text to find out what time you would like

the breakfast is tipico but wholesome and the staff

breakfast was simple but tasted good

noisy room off the lounge, breakfast area

very friendly staff, clean, good breakfast, lovely garden. excellent location

rla and the senor who helps with the luggage

breakfast was only coffee and fruits but another couple got some tortillas with it maybe it

is super nice, you can see fuego the shower is warm no key but always someone at the door breakfast included it’s very central, 5min from parque

good value for money, nice breakfast, very good wifi and great location.

wifi was not working most of the time or more than super slow when working

they prepared us a packed breakfast because we had to leave early in the morning to hike acatenango volcano

beds were comfortable. room service was great , cleaned properly.

didn't try the breakfast this time but it smelled amazing

helpful staff, wonderful location, clean rooms, very beautiful garden and very good breakfast

the location was excellent, and the breakfast was delicious

expect clean bed room and nice breakfast and working wi fi and someone opening the door when you come late and nothing more

what we found to be most exceptional was the pool, gardens, room service (see photo below-this was less than $30 us and it was superb (+) response from room service 100% parking logistics are (+)room service (+)location near the main square, facilities in the hotel, room service (+) the restaurant staff and room service spoke no english which made it somewhat (-)with the restaurant and room service could have easily been resolved if they spoke a even a little english, or i a little (+) room service staff is really nice (+) decor, pool, gym, room service, fireplace in room, attention to detail in room and bathroom (coffee maker, shampoo (-)got food poisoning from room service

decor, pool, gym, room service, fireplace in room, attention to detail in room and bathroom

gym is nice and adjoining spa has sauna and steam room too

love the rooms and pool

spa on site and treatment was awesome