the location, the swimming pool, the jacuzzi, the staff, the food.

delicious dining: the restaurant impressed with a variety of breakfast options and delicious evening meals

breakfast was fresh and plentiful, staff were amazing. peaceful location, felt very welcome

breakfast was equally enjoyable

breakfast and dinners were lovely

breakfast is delicious and so was the room service food

weird tapas/asian fusion that doesn t quite land; italian not commensurate standard with hotel room service - trays left outside room aren t collected, which would explain the comments in

room service wasn t good.

room service quality

the facilities, pools, the room, the spa and the golf courses

is only one thing we didn't like: some guests smoke in the breakfast area while still sitting and having bf, that should not be allowed, it is disgusting for

wifi kept going in and out which was frustrating at times.

the breakfast was simple but was enough

lolo, raul at the reception are very efficient, the staff at the bar and restaurant, ayose, diego, edu, david, jhonny are the best people one can hope to have in

it is convenient, the bungalows have everything you need to self-manage your stay

nice evening show for kids and adult

pools were a bit cold but admittedly it is january.

very good value, great for families with kids

room was really good

families with kids might like zone 2 more and ground floor with own sunbeds more

there is great kids playground and some fun and educational kids events, great workout opportunity with almost

friendly, food really good, non smoking at the pool, beds comfortable centre to what we

the kids club is amazing as are the staff

buffet, we tried the dinner and breakfast, just the type of quantity, quality and variety that i appreciate

room was spacious and the bed very comfy

really gay friendly and theres a good room service

the ladies that did the room service were so friendly and got the room ready every day, very quick and very clean

room service each day and staff very friendly, i wish i can mention all of them but do remember the

is fantastic, close to the yumbo center, great pool, serviceable gym, exceptionally nice staff, including housekeeping

niel, kevin, javier), location of hotel, super comfortable bed, excellent cleaning nice pool area and bar room well equipped and good size, great

better mini bar selection would be nice

numbers on our side of the bungalows making it difficult to find at first, very poorly equipped gym

tra cost), kettle, water

like to swim but the pool temperature was just way too cold and surely could be heated just a little

wifi is free and great

from breakfast which was good, the food was fairly mediocre

great location as very close to the beach, good meals and wide variety of choice, excellent pool and poolbar, clean rooms and nice flora in the garden around the pool, enough amount of

excellent location, staff very helpful, very good breakfast options rooms clean,

rooms are very nice, spacious and wifi works well

stairs from food area to pool area burnt my feet on steps ended up with burnt blisters under my foot

after, our bedroom was always clean you get free water every night so don t buy some through room service we made a mistake on the first night, they have a lot of excursions you can do, you

from the airport was very relaxing, arrival drinks, a tablet with the room giving information and room service

room service is non existant they never delivered what i

room service twice a day

room service, there were no pre-arranged drinks in the room upon arrival, no minibar, no everyday

wifi connection not totally stable and you need to re-login every single time

tiny details: the window in my bedroom was somehow not working and there was no wifi in the bedroom, which is probably a good thing though

the spa facilities are fantastic

wifi weak

the vibe of the heated pool is also excellent, clothing optional, and the jacuzzi is very good too, quite private, by the (my first try) and most guys went naked which was very relaxing and had some good fun around the pool and jacuzzi (+)location, lovely pool and jacuzzi, comfortable and spacious apartment (+) pool and sunbathing area plenty of sunbeds, jacuzzi and sauna was great (+) spotless room, nice pool area, a bottle of water and cava waiting in the room upon arrival, and a small breakfast - (-)no bar or corner to meet others a bit clinical very cold pool (+) apartment was clean an spacious, pool was heaven and the staff (belen) beyond amazing (+)wifi, spacious rooms, very clear, staff very friendly, sun and good atmosphere around the pool (-) just the decorations could be upgraded a bit along with the artificial grass around the pool area (+) the pool is also nice and with plenty of sunbeds available (-) i think the cleanliness of the pool and hot tub used to be better

we stay every year in there sister hotel up the road so many things didn t work in the room room service kept getting our orders wrong my mother fell on water that wasn t cleaned up from

no coffee making facilities in room or room service and phone didn t work to contact

room service no kettle in room i knew this so bought travel one

clean throughout, great public areas, separate quiet pool, good breakfast selection, fantastic room service, fine sea view

delicious food and great room service

there s room service but it can take an hour for them to bring it

sadly hot water kettles are only in unique rooms so i couldn t make tea in the room and room service wouldn t deliver any either

eating at the hotel for lunch or room service was very affordable

booked and the other two restaurants are buffets that cost 44 eur per person, so we settled with room service food

someone from room service took pity on us and kindly brought one in the end

wanted to order room service but counlden t get the menu

really bad room service, from ordering too food.

that they did not have coffee in the room we could buy it at the supermarket on site or order room service at a cost

we did ask but coffee was only available from room service

arrived at 22

vegetarian options in restaurant and on pool bar / room service menu and in overall quality of food a bit poor in regards of quality

pool bar / room service food was of a lower quality than i expected

ggy chips, watery bolognese,

only item that i did not like was the room service, not the service, which was quick, but the taste of the food was not good

the room service and reception desk were also really helpful and resolved our issues within a few

breakfast was exceptional with a wide variety of food, with both healthy options

very very nice hotel! really big room, comfy bed, superb breakfast and dinner.

everything was beautiful, the staff is amazing, especially elio. breakfast was various.

the massage ,the sauna ,the gym are also well organized

bathroom and some of the furniture is dated, breakfast variety could be better, the sauna and gym were very basic and old

giving a sophisticated and professional service, from front desk to pool staff, table service to room service, all involved made the hotel a fabulous welcoming and enjoyable place to relax

proper room service menu and hours - lack of paying for water at evening buffet not great!

there is no complimentary water in the rooms no room service

the retrieval of even very basic information

there is no room service after 5pm

the room service was not so good, the bathroom was not in good conditions

at has spa, gym, room service etc does a great breakfast and is only half way up the hill i d puerto rico

could do with better pillows food from room service was not good

nice size swimming pool and great happy hour deals at poolside bar

was lovely and so relaxing had everything we needed spa gym, the staff were friendly and helpful

friendly staff atmosphere and the shower room service at the end was excellent.

pools and garden area with bar is clean and nice

love this place and the staff excellent, big shout out to paco and nestor at the pool bar

wifi was very poor

variety at breakfast, lunch and dinner

pool was amazing and warm the lifeguards were fab and brilliant with the kids, the restaurant and room service was excellent, the hotel is spotlessly clean and smells amazing all the time, evening

pecially jan), fabulous facilities&side bar ,delicious breakfast and superb infinite pool

beds were comfortable and a second kids bed fitted perfectly in the bedroom itself

, room was very spacious which was great when you have kids

kitchen facilities were good for self catering

all the staff were very friendly and the nightly entertainment and bar staff were excellent

sy periods were around lunchtime so best time in

ean, garden, pools)

very beauty location, rich breakfast, friendly employees. there s nothing i didn t like.

swimming in the pool programs for kids and adults food and drinks ud83cudf37

the room service does not work

only negative is the room service food was inedible and it was ten euro for the room service which is very pricey

unfortunately there was nowhere open in the hotel to get food

daily room service was great

below average room service/house keeping. slow lifts going up/down from/to spa/gym/promenade.

if you rent a car on the island, parking will undoubtedly be an issue

parking was uncomfortable as you always had to ask for the key on reception, go back to the parking

there were a nice day program (aqua gym, darts, bingo, show in the evening and etc) (+)pool area and the gym was nice, entertainment was good, kids area was good too and clean

great for kids

rk only within white broken

room service (cleaning) was good. and that was only one positive factor.

barraquito at the bar was

our kids are 11 , 13 and 16 and they all had a great time too

pool is a bit small but it was not crowded so it s worked just fine

clean,all utensils lined up/beautiful view/big balcony/great wifi without interruptions everything you could ask for big comfy bed for my sick mother

a huge thank you to sara from room service she was just incredible with us

the room service was prompt and very good

our children are too young to stay up until midnight and we wanted to get room service as we were stuck in the room with them whilst they slept

room service was excellent

room service could be quicker and apparently random times for rooming cleaning

really fault anything except the sandwiche i got with room service, quite pricey and not very appetising

to pay for coffee pods once you use up your quota is a first for me, room service food was objectively bad

the room service was a bit on the lean side with minimal coffee and tea left in the room.

my advice would be to have room service for breakfast, which is what we would do next time

clean and tidy and well kept. room service was good.

parking is on the road nearby and the house is accessed via a very steep path

wifi connection was sometimes unreliable

parking was a five minute walk away as the house is accessed by a path only so don't bring too much

no lights in the kitchen and hallway, we couldn't find soap

mfortable living room, sun terrace, nice garden area, well equipped kitchen and bathroom)

very helpful staff who helped us find parking nearby and

there's a free street parking but fills up during the day. bed was a little hard.

parking is a pain - trying to find something close to the hotel was challenging

advertised as parking included, but it was 'fend for yourself' parking

center of town, lovely room, comfortable bed, super nice and helpful lady running the place, good wifi

it was worth it liked how there was a mini-fridge and friendly cafe who lent us cutleries, good wifi, had hair deyier on request

location, new and modern, stable wifi.

hairdryer was missing, wifi did not work