the room service menu was pretty samey and hit and miss in quality

pool bar / room service food was of a lower quality than i expected

vegetarian options in restaurant and on pool bar / room service menu and in overall quality of food a bit poor in regards of quality

excellent room service when dining in. supermarket in the hotel. nice beach, good location.

thank you to the front desk staff for finding delivery places and room service for taking late orders

pool was amazing and warm the lifeguards were fab and brilliant with the kids, the restaurant and room service was excellent, the hotel is spotlessly clean and smells amazing all the time, evening

great kids club.

beautiful infinity pool

kitchen had everything you need

large rooms with views over marina, reception area / bar very smart, staff could not be more helpful

room service quality

room service wasn t good.

weird tapas/asian fusion that doesn t quite land; italian not commensurate standard with hotel room service - trays left outside room aren t collected, which would explain the comments in

breakfast is delicious and so was the room service food

the pools are wonderful and my children really enjoyed the family pool

could do with better pillows food from room service was not good

the room service was not so good, the bathroom was not in good conditions

at has spa, gym, room service etc does a great breakfast and is only half way up the hill i d puerto rico

breakfast and bar meals were fabulous but chose not to include the evening meals

room clean and well equipped kitchen fridge ,coffee machine , microwave

our room was fabulous, bed was so comfortable and the room service was excellent

om service was available but we wanted a proper sit-down meal)

only negative is the room service food was inedible and it was ten euro for the room service which is very pricey

daily room service was great

the room service does not work

i enjoyed the free mojito activity class around the pool

great for kids

loads of activities for kids and families, 2 pools which were big and clean

to find hotel in first attempt very very limited parking sofa bed is just a sofa not bed for kids

room, stairs every where , if you have a pram or walking difficulties you will have a problem, kids club cost 5

short taxi ride to local amenities beautiful duplex apartments, boasting a living room area and kitchen, with outside porch

the cleaning staff, pool and maintenance are very helpful and super professional

it is convenient, the bungalows have everything you need to self-manage your stay

good place with pool and bar

since the last visit they upgraded the sauna and the kitchenette

clean throughout, great public areas, separate quiet pool, good breakfast selection, fantastic room service, fine sea view

no coffee making facilities in room or room service and phone didn t work to contact

construction work going on during our stay, no room service after 1am crazy for a 5 star hotel

delicious food and great room service

room service no kettle in room i knew this so bought travel one

someone from room service took pity on us and kindly brought one in the end

few times we stayed in the room and ordered room service dinner after being at the pool

booked and the other two restaurants are buffets that cost 44 eur per person, so we settled with room service food

there s room service but it can take an hour for them to bring it

we also phoned the room service and no one ever answered so we couldn't have any drinks in the room

staff, awesome infinity pool

breakfast and dinners were lovely

breakfast was fresh and plentiful, staff were amazing. peaceful location, felt very welcome

beautiful room and view! breakfast and dinner very good!

the plants in the atrium needed to have the dead leaves picked out of them, the plants in the pool bar needed some tlc

room service (cleaning) was good. and that was only one positive factor.

slow wifi,frigo disconnected when go out

they have activities for family and kids which were fantastic

our kids are 11 , 13 and 16 and they all had a great time too

wifi during all staying

wanted to order room service but counlden t get the menu

arrived at 22

room service poor: one day they did not show up

we did ask but coffee was only available from room service

pool, lazy river, buffet breakfast, buffet dinner, service in dining room, room service, reception area, outdoor seating outside reception,evening

ie pools gym sportsbar and pools all

liked how it had a choice of swimming pool areas to relax, and it was nice to see the children enjoying themselves as they were

very good value, great for families with kids

very few parasols at the pool. but would not put me off returning.

great pool area and snack bar

i was also disappointed that the hotel did not offer room service which i thought would be assured for this class of hotel

r food)

there is no complimentary water in the rooms no room service

i really dislike is that

there is no room service after 5pm

the general atmosphere in the hotel is poor, no room service is offered, the housekeeping is very average and the smell of the sheets and towels

really fault anything except the sandwiche i got with room service, quite pricey and not very appetising

there is no ice machine and to have an ice bucket and ice delivered to our room would have cost a room service charge

my advice would be to have room service for breakfast, which is what we would do next time

the room service was a bit on the lean side with minimal coffee and tea left in the room.

bar food and room service food could be improved

also ordered a room service, champagne and cheese and fruit platters that they did very nicely

our children are too young to stay up until midnight and we wanted to get room service as we were stuck in the room with them whilst they slept

a huge thank you to sara from room service she was just incredible with us

the room service was prompt and very good

we had half board so we were for breakfast and dinner and we loved it

very interesting place, very safely for kids and family.

friendly, food really good, non smoking at the pool, beds comfortable centre to what we

are non smokers and although the outside pool bar was absolutely lovely we tended not to eat our lunch outside because of the amount of smokers

there is great kids playground and some fun and educational kids events, great workout opportunity with almost

really gay friendly and theres a good room service

room service each day and staff very friendly, i wish i can mention all of them but do remember the

the ladies that did the room service were so friendly and got the room ready every day, very quick and very clean

breakfast was expensive did not enjoy the pool party, too many non hotel guests

to thank all the staff and specifically carmen, at the front desk, which kindly let us have a late check out

wifi is free and great

the rooms, pool area and whole complex was very clean

tra cost), two seat sofa, two single

location , bar , pool and jacuzzi

tra cost), kettle, water

we had plenty of street parking too

the best wifi-signal at the bedroom

wifi did not work with our mobile phones

wifi was fast

i was lucky enough to get a late check out as i had an evening flight

room service twice a day

after, our bedroom was always clean you get free water every night so don t buy some through room service we made a mistake on the first night, they have a lot of excursions you can do, you

room service is non existant they never delivered what i

room service, there were no pre-arranged drinks in the room upon arrival, no minibar, no everyday

from the airport was very relaxing, arrival drinks, a tablet with the room giving information and room service

noisy entertainment every night. pool not heated as advertised.

breakfast, pool, design, location, spacious

swimming pool, beautiful view, wonderful choice of food, nice stuff

all inclusive was great. i enjoyed breakfast lunch dinner n all the cocktails was brilliant.

for 5 night all inclusive , great location, clean rooms, the food in the restaurant was good, the breakfast was excellent but lunch and dinner was ok, a lot of different

gym room was quite small and limited. interior could have been updated - especially bathroom.

breakfast was exceptional with a wide variety of food, with both healthy options

breakfast and seawater heated pool

many old people coughing all the time; sounded like pulmonary sanatorium - unfortunately and the gym was really a big

heated pool reasonable size

friendly staff atmosphere and the shower room service at the end was excellent.

an adults bar or space for on a night would be brilliant

hotel takes large area with beautiful pool areas with very good looking tropical plants and trees

bit cold but ok - february), the playgrounds and the kids disco

good for families with young kids

i also loved the spa which is in the hotel but semi open with views of the sea and sun beds,with a heated pool

pools, room with seaview - good breakfast - quick reception - gym and swimming pool - everything is

swimming in the pool programs for kids and adults food and drinks ud83cudf37

very beauty location, rich breakfast, friendly employees. there s nothing i didn t like.

they even have daily programs

parking is on the road nearby and the house is accessed via a very steep path

wifi connection was sometimes unreliable

parking was a five minute walk away as the house is accessed by a path only so don't bring too much

no lights in the kitchen and hallway, we couldn't find soap

mfortable living room, sun terrace, nice garden area, well equipped kitchen and bathroom)

very helpful staff who helped us find parking nearby and

there's a free street parking but fills up during the day. bed was a little hard.

parking is a pain - trying to find something close to the hotel was challenging

advertised as parking included, but it was 'fend for yourself' parking

center of town, lovely room, comfortable bed, super nice and helpful lady running the place, good wifi

it was worth it liked how there was a mini-fridge and friendly cafe who lent us cutleries, good wifi, had hair deyier on request

location, new and modern, stable wifi.

hairdryer was missing, wifi did not work

the rooms are clean and comfortable, the daily room service was very good

staff were really nice, the pool was awesome, the location very beautiful!

it was relaxing, tranquil and we enjoyed spending many hours by the pool

parking off road

there is plenty space for car parking

wifi was good

the pool is well maintained, and overall, you can tell it's a family-run business, which gives it a

hotel is in quiet area that offers plenty of parking space

there was a swimming pool outside which was great too

breakfast was ok and the room was very clean - the stuff was friendly