ich we did not use as it opens at 10 am and as we are early risers we chose to go to the

loads of activities for kids and families, 2 pools which were big and clean

of parking was sometimes quite problematic but not impossible to find

parking was uncomfortable as you always had to ask for the key on reception, go back to the parking

room, stairs every where , if you have a pram or walking difficulties you will have a problem, kids club cost 5

below average room service/house keeping. slow lifts going up/down from/to spa/gym/promenade.

unfortunately there was nowhere open in the hotel to get food

daily room service was great

our room was fabulous, bed was so comfortable and the room service was excellent

om service was available but we wanted a proper sit-down meal)

at has spa, gym, room service etc does a great breakfast and is only half way up the hill i d puerto rico

the room service was not so good, the bathroom was not in good conditions

could do with better pillows food from room service was not good

nice size swimming pool and great happy hour deals at poolside bar

was lovely and so relaxing had everything we needed spa gym, the staff were friendly and helpful

pool was amazing and warm the lifeguards were fab and brilliant with the kids, the restaurant and room service was excellent, the hotel is spotlessly clean and smells amazing all the time, evening

loved it all, except the wifi.

reception and bar staff excellent and really helpfull

the poolside bar was lovely and had a great menu

location fantastic view over pool and harbour

only item that i did not like was the room service, not the service, which was quick, but the taste of the food was not good

were under the impression that there is room service which i think should be available in a 5* hotel but when we ordered lunch at the pool

the room service menu was pretty samey and hit and miss in quality

we enjoyed room service on the balcony which was lovely

excellent room service when dining in. supermarket in the hotel. nice beach, good location.

room service (cleaning) was good. and that was only one positive factor.

personally, i found the swimming pool area a bit crowded.

the hotel is equipped with a swimming pool and breakfast

fresh bread and croissants in the bar every day

worth the money charged, no entertainment for kids other than swimming pool, staff rude and lack of information bathrooms have cockroaches

to pay for coffee pods once you use up your quota is a first for me, room service food was objectively bad

the room service was a bit on the lean side with minimal coffee and tea left in the room.

my advice would be to have room service for breakfast, which is what we would do next time

clean and tidy and well kept. room service was good.

- the room service is almost non-existent: they offer you sandwiches and one type of pasta - the spa

room service could be quicker and apparently random times for rooming cleaning

also ordered a room service, champagne and cheese and fruit platters that they did very nicely

the rooms were very clean, and room service did a fantastic job

the room service was prompt and very good

bar food and room service food could be improved

weird tapas/asian fusion that doesn t quite land; italian not commensurate standard with hotel room service - trays left outside room aren t collected, which would explain the comments in

room service wasn t good.

breakfast is delicious and so was the room service food

room service quality

gym has a view, pool for adults is instagrammable and sunsets/sunrises are so great

an amazing infinity pool with jacuzzi, everything spotlessly clean

food was lovely, nice variety and great breakfast omelette station

the hotel, its gardens and the pool are fabulous

breakfast was fresh and plentiful, staff were amazing. peaceful location, felt very welcome

delicious dining: the restaurant impressed with a variety of breakfast options and delicious evening meals

all kitchen, coffee machine, toaster), and the area by the pool or the terrace is great to relax or do

traveller would very easily make friends here facilities are great, rooftop sauna and amazing bar and staff the bar staff go thru extra mile to make you feel welcome the rooms are modern and

it is convenient, the bungalows have everything you need to self-manage your stay

helpful and sweet, beautiful pool and a very nice atmosphere, also amazing cocktails and great breakfast

is a very nice place to stay in the day also the breakfast

clean throughout, great public areas, separate quiet pool, good breakfast selection, fantastic room service, fine sea view

delicious food and great room service

no coffee making facilities in room or room service and phone didn t work to contact

room service no kettle in room i knew this so bought travel one

construction work going on during our stay, no room service after 1am crazy for a 5 star hotel

very good value, great for families with kids

liked how it had a choice of swimming pool areas to relax, and it was nice to see the children enjoying themselves as they were

the games attractions for the kids

good value for money and mini disco for the kids very nice in the evenings

room was really good

few times we stayed in the room and ordered room service dinner after being at the pool

there s room service but it can take an hour for them to bring it

sadly hot water kettles are only in unique rooms so i couldn t make tea in the room and room service wouldn t deliver any either

eating at the hotel for lunch or room service was very affordable

the service is where this hotel truly shines from laura at reception to ruben in room service, the staff was consistently friendly and accommodating

we did ask but coffee was only available from room service

a cup of tea however the restaurant manager would not let me leave the restaurant with this and room service did not understand me when i asked for this so i went without- i felt very let down by

pool, lazy river, buffet breakfast, buffet dinner, service in dining room, room service, reception area, outdoor seating outside reception,evening

that they did not have coffee in the room we could buy it at the supermarket on site or order room service at a cost

hotel restaurants and room service are not that good

i was also disappointed that the hotel did not offer room service which i thought would be assured for this class of hotel

i really dislike is that

the retrieval of even very basic information

no room service other than

ol opening times, in room services) was bound to the installation of an app

we had half board so we were for breakfast and dinner and we loved it

very interesting place, very safely for kids and family.

friendly, food really good, non smoking at the pool, beds comfortable centre to what we

are non smokers and although the outside pool bar was absolutely lovely we tended not to eat our lunch outside because of the amount of smokers

there is great kids playground and some fun and educational kids events, great workout opportunity with almost

really gay friendly and theres a good room service

room service each day and staff very friendly, i wish i can mention all of them but do remember the

the ladies that did the room service were so friendly and got the room ready every day, very quick and very clean

breakfast was expensive did not enjoy the pool party, too many non hotel guests

to thank all the staff and specifically carmen, at the front desk, which kindly let us have a late check out

wifi is free and great

the rooms, pool area and whole complex was very clean

tra cost), two seat sofa, two single

location , bar , pool and jacuzzi

tra cost), kettle, water

we had plenty of street parking too

the best wifi-signal at the bedroom

wifi did not work with our mobile phones

wifi was fast

i was lucky enough to get a late check out as i had an evening flight

room service twice a day

after, our bedroom was always clean you get free water every night so don t buy some through room service we made a mistake on the first night, they have a lot of excursions you can do, you

room service is non existant they never delivered what i

room service, there were no pre-arranged drinks in the room upon arrival, no minibar, no everyday

from the airport was very relaxing, arrival drinks, a tablet with the room giving information and room service

noisy entertainment every night. pool not heated as advertised.

breakfast, pool, design, location, spacious

swimming pool, beautiful view, wonderful choice of food, nice stuff

all inclusive was great. i enjoyed breakfast lunch dinner n all the cocktails was brilliant.

for 5 night all inclusive , great location, clean rooms, the food in the restaurant was good, the breakfast was excellent but lunch and dinner was ok, a lot of different

gym room was quite small and limited. interior could have been updated - especially bathroom.

breakfast was exceptional with a wide variety of food, with both healthy options

breakfast and seawater heated pool

many old people coughing all the time; sounded like pulmonary sanatorium - unfortunately and the gym was really a big

heated pool reasonable size

friendly staff atmosphere and the shower room service at the end was excellent.

an adults bar or space for on a night would be brilliant

hotel takes large area with beautiful pool areas with very good looking tropical plants and trees

bit cold but ok - february), the playgrounds and the kids disco

good for families with young kids

i also loved the spa which is in the hotel but semi open with views of the sea and sun beds,with a heated pool

pools, room with seaview - good breakfast - quick reception - gym and swimming pool - everything is

swimming in the pool programs for kids and adults food and drinks ud83cudf37

very beauty location, rich breakfast, friendly employees. there s nothing i didn t like.

they even have daily programs

parking is on the road nearby and the house is accessed via a very steep path

wifi connection was sometimes unreliable

parking was a five minute walk away as the house is accessed by a path only so don't bring too much

no lights in the kitchen and hallway, we couldn't find soap

mfortable living room, sun terrace, nice garden area, well equipped kitchen and bathroom)

very helpful staff who helped us find parking nearby and

there's a free street parking but fills up during the day. bed was a little hard.

parking is a pain - trying to find something close to the hotel was challenging

advertised as parking included, but it was 'fend for yourself' parking

center of town, lovely room, comfortable bed, super nice and helpful lady running the place, good wifi

wifi was good

we had the best breakfast since we arrived

hotel is in quiet area that offers plenty of parking space

the breakfast was adequate but it could have been better.

was ok, but at the breakfast it would have been nice to have some ketchup and mustard when we asked for it, they

the rooms are clean and comfortable, the daily room service was very good

wifi needs to be better.

nice pool, beautiful region and great restaurant.

the pool could have been warmer

wifi did not work properly and could not be fixed