room service and the hotel was clean

room service plates

room service needed a little bit of work - i asked for a salad with my dinner one night and they

nice room, great staff. room service was excellent.

the room service was kind

didn't like that kids was allowed to run through the hotel hallway and be so loud

kids kept sneezing. vent was full of mold spores

loud kids in pool until 10 pm

the kids ran up and down the hallways throughout the night they took over the pool diving when there

breakfast staff, made sure we had what we needed, had a had great happy attitude, very attentive

the room service wqas kips restaurant and the food was delicious

room service was always timely

thanks for the treats from room service

front desk great. restaurant very good. location and parking great.

very clean friendly staff outstanding gym

room service

staff was amazing, room was clean and room service was great.

exspensive room service

location, size if room, service, lobby , designs, water, room services. recomend

and room service knock on your door as a gentle reminder it's close to check out

even the lady that delivered the room service from the restaurant attached to the place next door

kids loved the pool. room was great.

kids loved the pool. room was great.

the price , not a suite with couch as pictures, nothing i clydes, breakfast for an adult and two kids was more than &60

pool kids pooped in it

room service was extremely quick and delicious

location. staff. 24 hour room service.

5 room service charge delivery charges $5

location, 24/7 room service

longer room service hours would be helpful but i understand.

breakfast was delicious and room service was very quick

breakfast good but pricy. prices differant from menu to room service.

the restaurant was closed so no room service

we ordered room service in the morning

my husband and i both enjoyed the room service breakfast

no mini-bar or room service. design is plain, but nice and clean.

hospitality at the front desk was amazing along with the room service

they did not do room service and they did not give me fresh towels

of room service, only 1 elevator to guest rooms left me with a very long walk back tracking

t the hotel's fault, i

the room, bed, the shower, the room service.

room service was great, as was the spa experience. it was a perfect in-town getaway!

we also ordered room service

room service was great

for the price, i think the spa facilities should be included in the price.

wish the pool hours were later and later room service hours.

food service, no room service

didn t like the added charges on our room service bill

staff parking was not communicated well'$55 for valet parking as only option - smh true room service requires $4 delivery charge and 22% automatic gratuity

the room service was good and the staff were extremely helpful

the cost , no micro wave , small room.. slow at room service..

i love that they cater to pets and they even have a room service pet menu!!

we used room service once and it was fast

room service was excellent

no room service after 11, no restaurant

was a very tight ramp and i had heavy bags with no cart and walk thru a skyway, plus no food or room service the restaurant was under

most people don't want to pay $12 for a lemonade and then a $6 delivery fee for room service

loved the food, we got room service breakfast in bed and it was delicious

the room service food was terrible, the high amount for there parking over night

also the room service menu could be more

forgot to pick up my room service card

got the stomach flu and they brought him toast, tea, an apple and spread with milk and water by room service, all complimentary

room service

great bar and restaurant scene

we go for the rooftop pool

the room service was excellent! ordered the

room service from the bistro was delicious and well priced

the room service food we ordered from the restaurant was also surprisingly top-notch

of construction/trash on rooftop outside our window & no room service

were many places in the hotel where there was a strong marijuana smell, the room service food was very over priced and not very good

room service is an issue if you are staying for a longer period of time

you couldn't preorder room service

room service/food was very expensive for what i received not to mention delivery service on top

there was no room service available. that was one reason i choose a classy hotel.

wish there had been a little card in the room stating where ice/vending was, or a menu for room service

no continental breakfast but there were some yummy looking room service options

the staffs were amazing from the room service to the reception staff.

room service was very good -- good food and very quick delivery

we ordered room service and i actually ordered a tenderloin by room service and it was excellent

i also wish we knew how to get room service in our room while we were out of the hotel room

the staff gym spa rooms

breakfast was delicious

great amenities and spa was wonderful

i used the pool, gym, sauna, steam and hot tub every day

pool was over crowded

very clean and trendy. room service was fast.

i would have needed a room service, for example breakfast

we arrived late and hoped to order from the restaurant as the hotel did not have room service

there should be vending machines with sandwiches or have a restaurant/room service until approximately 2 am

r breakfast) gave a heads up on the extra charges

cleaning or room service

room service stole my pizza when cleaning.

have the virtual trails excellent sitting room in a normal double queen room no room service the first day cuts down on cost fabulous, included breakfast skyway walk to us bank

example, gave me mixed answers as to what s available for food during the day/night as far as room service and things breakfast was shut down

there was no where to dispose of garbage on a non room service day

room service was overpriced take out with cardboard boxes and plastic utensils

room service, didn t speak a word english, didn t make my bed, toilet paper wasn t filled up

the website says there is room service but there wasn't any

room service was excellent

it s very difficult close to imposible to get room service

breakfast, nice room and good room service with laundry facility

room service was spotty

room service was excellen

bigger pool

the room has a kitchenette which is convenient if you want to prepare your own food

and room service offering gym is small and not well equipped

it would have been much more helpful if they could have just checked with the room service to see if they found the watch so we could resolve it much quicker

no room service or pool)

comes to help you and when you get help they never come back and when we went up to the room for room service i'm guessing the hotel just doesn't have it because no one answers the phone

the room; bar/restaurant closed early; nothing in the room to tell us about hotel services like room service, where the fitness center was located, etc

we arrived on a tuesday for an overnight stay. no restaurant/bar/room service.

i enjoyed room service, restaurant and bar

the room service of desserts

the restaurant and bar has excellent food

a view of the river and downtown with complimentary parking and wonderful walking to downtown areas of dining

rooms could use some repairs, the beds were saggy and room service tried to come in way before we were to check out and woke us up

breakfast good, room service, water play area

water damage, hot tub was closed and room service

swimming pool was open, friendly hotel guests, breakfast.

there should be adult pool time for the last hour that it is open.

room service

was told normally evening room service was available but not during my stay because it was a holiday weekend

i ordered room service

i really enjoyed the breakfast delivered by a very personable woman from room service, and my cats adored the view from our room

hallways had garbage and room service trays scattered all over

clean & comfortable. great breakfast

the renovating..pool door and back door key pads don t work.

the breakfast was a grab and go bag that had lots of options; cereal, granola bars, yogurts, muffins,

desk manager helped me with using the pool when empty

i loved how clean the pool area was, even in the corners and niches that usually get forgotten

one room service breakfast was very good

breakfast. worst in years, both from room service and at club lounge

room service was just ok-food was cold by the time it arrived to our room

pool area was close along with gym no notice of closing prior to arrival disappointing as we booked

nice clean room. spacious room. nice shower with rain head. nice pool.

the pool water was a bit cool.

that we wanted for a nice weekend bar restaurant swimming pool jacuzzi was available

not crowded followed safety lots of sanitizer everywhere parking easy

i liked that they had early check in

only one waitress who was also bar tending

close to everything but free parking and just out of the busy downtown city

gym and pool areas are very nice as

pool was a strong plus

was comfy we enjoyed the pool without kids at night 10-11 and the hot tub also starbucks coffee and the restaurant were a plus

great location, fridge in room, comfortable bed and pillows, great pool and gym.

room service was good

we enjoyed the breakfast and the happy hour. it was also a very quiet hotel.

landscape/parking lot

beds are very comfortable!! excellent breakfast, clean rooms

parking lot very dark

love the size of the room itself. loved the room service and the workout room was awesome!!

cold water forever expensive room service and nothing helping you order outside of the hotel double beds are so small no creamer

room service to clean up broken glass didn't come up after 3 trys we did ourselves at the end.

super fast internet, good room service

cost of room service, the time it took to fix the ice maker, the cream that was old in the room, the

there was no room service on sunday and that was never communicated at checkin

the hotel restaurant didn't open until 4pm and there was no room service for food until then

i was surprised that room service arrived in take-out boxes and not with traditional plates, glasses, and trays

bed was amazing!! room was large, room service was great every time. everything was perfection.

thought that room service was a given.. apparently you have to ask

was exceptional however i went to call for room service in the morning to get coffee and somethings deliver it rang like 40 times

the pizza from room service was not very tasty. the shuttle was hard to coordinate and connect.

d room service) was quite good and reasonably priced.

room service was quick and food and drink was excellent

room service meal was left to be desired! disappointing for the price!