the attached restaurant

additionally, room service was delicious and if we needed anything, we just called down to the front desk and

we did room service for one night out of our 4 night stay and the delivery time was quicker than expected

friendly staff, very clean rooms, pet friendly, great room service menu, great experience!

clean, and room service/housekeeping was impeccable

love the size of the room itself. loved the room service and the workout room was awesome!!

cost of room service, the time it took to fix the ice maker, the cream that was old in the room, the

from room service/bar and the service all around was great

when we called room service there was no answer and no call back

room service to clean up broken glass didn't come up after 3 trys we did ourselves at the end.

it would just be nice if room service delivery could be improved

bed was amazing!! room was large, room service was great every time. everything was perfection.

i was surprised that room service arrived in take-out boxes and not with traditional plates, glasses, and trays

staff was great from front desk to room service to bartenders and food servers

there was no room service on sunday and that was never communicated at checkin

room service was poor

cannot understand why, with the hotel not very full that there could not be room service

my favorite was the 24hr room service all the different food options and the food from there was great

filthiest hotel. not even 1 star. had no room service

comfortable bed, working a/c, working tv, free parking, free wifi, room service, kind staff.

room service was just ok-food was cold by the time it arrived to our room

breakfast. worst in years, both from room service and at club lounge

one room service breakfast was very good

lovely hotel connected to the galleria great parking

quiet rooms, convenient parking, wide corridors with window, staff always helpful and cheerful about it

room service trays not picked up from hallway in a timely manner

room service pounding on our door at 945am and barging in

room service was

room service must have forgot to lock the door after they were done

had to pay 13 dollars for breakfast buffet. no room service in the am.

we liked the shuttle service that picked us up from the airport

pool was a good temperature for the kids

and a laundry room

that it seemed so new and clean. breakfast buffet exceeded expectations.

it would be nice to have 2 tvs, one for the sitting area and one for the bedroom so adults and kids could both watch tv

no room service just for breakfast but had it for lunch and dinner

had room service and the gentleman who brought food was very friendly

no room service

the pool, hot tub, and excellent service

there's also a kids' meal menu for dinners

room service dishes sat in the hall to long

very modern and luxurious. loved that they have 24 hour room service

room service is great even the cleaning staff are super polite

room service too expensive. i was sick and purchase a small bowl of soup for $16

beautiful dpacious room. friendly check-in staff and room service. wonderful spa!!!

are literally no snacks available unless you order room service

due to covid19 and there was no room service, i felt as it was not provide me with enough of towel and face wash

room service available

i tried to call room service from the room phone twice and no one picked up

ridiculous to half to order a sierra mist for room service and pay 5 dollars plus gratuity just

0/meal) or a la carte items from the coffee bar

room service knocked and walked before anyone could respond

great room service staff and food

looked like an old building and it smelled like an old building in the halls and room service did not pick up the trash outside someone s room until the day after

room service operator rude when placing order for food

very nice and responsive staff, from front desk to room service staff very active in keeping reception/front desk area clean (carpeted areas, floors, (-) we did not receive room service even though we were there for 4 nights, when we went to the front desk for towels or (-)towels not available since there was no room service until after 3 days

free parking

walking on floor from pool kept the floor wet near the elevators

when we arrived, the lobby was full of people lots of kids and the acoustics weren t very good

wifi seems spotty and secondary inputs panel to the tv doesn't work.

room was great for the kids and i. breakfast was awesome great selection.

kitchen in room. amazing breakfast. nice workout room.

it was good....the small pool was closed...i wouldn't have used it anyway...

kitchen, size of the room

having a kitchen, pool, friendly staff, able to borrow kitchen items and games.

requested no room service while i was there and i believe that was honored

no pool!

wish the pool was a little warmer. haha

everything good,except no tv or wifi

i didn t eat the breakfast but it looked

i especially liked the option of room service everyday

the rooms were spacious and the breakfast was really good too.

suite with full kitchen and couch

wonderful breakfast and friendly staff

excellent breakfast buffet with lots of variety and healthy options

hotel had a very comfortable room and excellent room service (i recommend their hamburgers (+)friendly staff, room service was quick and delicious, beautiful hotel (+) we ordered room service (+)in a convenient location, it has room service, and a caribou coffee right in the hotel (+)room service. (-)made for a very unpleasant atmosphere so we stayed in our room and had the rest of our meals via room service (-)room service was not available (-)toilet had mould in the bathtub,the room service menu was filthy with dust (-) no room service due to covid (i was there 3 nights) but that was ok, except i only had 2 coffee pods (-)linen was not changed when room service came to clean

the hotel bar was great and bartender very nice

we used the 4am shuttle to the airport and the driver was very pleasant and helpful

the hotel is clean with updated decor, friendly staff, and a great bar and restaurant.

24 hour free shuttle, given a king bed when asked, very clean, included toiletries and robe.

pool was great for the kids and not over crowded, which we liked

clean, modern room. great amenities of in room kitchenette and shared laundry

parking lot after some snow melting from piled up snow around cars after plowing

pool was so cold the kids couldn t swim, front desk said heater was on and set to 78 but i don t see how that s

this hotel for parking and shuttle to airport, was told at check-in this service is no longer available

excellent food in the restaurant and room service

room service was quick and very good food

quiet the view, room service, excellent food. i slept so,so good thank you

we ordered room service the first night and the food was excellent

breakfast was complimentary and had anything you could possibly want room service was very reasonable'hotel itself is

i was also stalked by a room service worker

hot water, bathroom really small can hardly turn around, room service food overpriced and served on plastic plates with plastic flatware, can't even give

e poor guy was out of breath on the phone

room service was excellent too

room service item was slightly cheaper, fresher, and hot

pool gave 2 of my 3 kids a rash possibly over chlorinated

pool area was nice

we also visited the bar and the bartender didn t know anything and told us they thru him into the situation with 5

parking. so many empty diamond spaces.

' then the rest of the weekend is rest and relaxation and the in house bar and restaurant is a nice convenience

good breakfast, quick early check in

nice location. breakfast options were very tasty.

breakfast was great

super staff, very clean, and great breakfast.

the strong chlorine smell in the pool

they do not offer room service

new hotel near airport, clean with good room service

check in staff not so friendly. couldn t get in room service for breakfast

room service was 20 minutes late.

couldn t get room service at the time of night we arrived. which is understandable.

they didn t have e a inside pool

nice room and outdoor pool was a fun change.

breakfast is served at 6:30 am although the food did not come out until 6:45 am

we enjoyed the outside pool too

location, i liked having my own kitchen, not a ton of people around

friendly staff, clean room and hot breakfast.

they had a hot breakfast, jacuzzi and pool

parking lot? broken car left on lot

items at breakfast were many

great location, quiet room, nice staff, decent breakfast.