room service is impeccable

nice pool, great gym,convenient location,clean,nice decor

ough they did offer a new room which would have been too difficult to do in the middle of

i checked into the hilton monroe with my wife and two kids for a 5-night stay

i was disappointed by the lack of laundry and cleaning, which was unexpected

late resturant on site and room service avialable

the complimentary snacks and the room service

we called room service they send someone to check the thermostat and they said that it don't work

off side location not good room service either

had to fight with room service for clean towels every day

room service

fireplace in room free wifi

wifi connection trash, service trash, paid extra for room that i paid for online even after i

wifi wasn t good

the slow wifi connection

the room service di'd a good work replacing the bed dressing

dining room service was disappointing from the food

front desk person very nice. bed comfortable. room service was good.

room service, no body came to clean the room on 2nd days, no extra towels and bedsheets for 2nd

rnt taste) to the inadequate service

room service was ok.

the temperature of pool over 80 f bigger pool bigger play room more games ,an inviting menu for room service in the room

no breakfast buffet, no options in room service for breakfast or dinner

room service trays were in hallways too long

were worn out, spa was closed permanently without warning, beds were worn out, room service is non existent, spoke to manager about the spa that is literally marketed in the room

room service chef is amazing.

staff was helpful. room service allowed us to order breakfast 5 minutes before deadline.

the room was lacking in amenities i would have like, a mini bar, and the room service menu was limtednbut the room service staff

room service service

room service was slow in responding

room service

restaurant and room service expensive

the restaurant is closed due to covid and no room service

the restaurant was closed. no breakfast. no room service.

ordered room service prices were insane only to bring a burnt &30 burger i told from desk the next day with

room service phone operator was a little terse.

no room service at this time

the only thing missing was room service. i hope it returns.

room service was

service -- room service breakfast lousy --- served in paper bags, plastic untensils, cold toast yuk

the room service, excellent

the tv also kept cutting in and out and there was only one on a swivel so if the kids were watching tv the adults couldn't

water, no water pressure, crooked toilet, broken elevators, constant slamming doors and screaming kids until 1am every night, incredibly

breakfast in the morning was good and convenient especially when you have kids traveling with you

had a gym which although small was a nice bonus and the room was spacious

i was also disappointed to find that ordering breakfast for room service was not an option on the website

everything. from room service to cleaniness.

i was overcharged for room service and when i asked them to refund that money at check out, they said they

especially because room service doesn t start until 11:30 am and shuts down rather early

prompt room service breakfast, speedy check out

glad to have free parking

comfortable bed. great shower. excellent choices on continental breakfast.

staff is always friendly and accommodating. breakfast is a big plus.

the breakfast was good and it is nice to have a bar for some wine/cocktails

great location. wonderful bed with frette linens. buffet breakfast was very lovely.

limited hours for restaurant. no room service.

the door to my room was very hard to open and close, no room service available and didn t have any don t disturb signs

breakfast include and didn't had room service,and nobody to help you with the baggede.

in addition, the dining options were very limited and there was no room service

room service available even on christmas eve.

no room service, no laundry service, worn out suite

no value for money no room service you had to order food and pick it up from lobby

also, tge food quality at the restaurant and room service was subpar

room service was deplorable

i checked out, they told me that i had two room charges for room service

staff english-speaking not there mold in the bathroom holes in every wall missing certains no room service you gotta hunt staff down for toilet

i had to wait two hours in the parking lot to get in my room ud83dude14

and falling apart, no security lock on the door, stains all over the carpet, dirty diapers in the parking lot

nasty hotel. dirty room, wet carpet with pungent odor , charges for parking

had very bad smell like the carpet were wet, the rooms looked flooded and they charge for parking which is

breakfast was great

the breakfasts are delicious with plenty of hot options and fresh fruit

attractive place, with clean comfortable, attractive staff and clean, comfortable attractive breakfast

the breakfast is excellenet

the pool was incredible, must have been redone recently

the man at the front desk told me the flyer clearly states that room service was upon request

the hotel had no access to sheets or pillows.lack of room service and accommodations.

i like when i request for more towels, room service brought them to me immediately.

pool kids really enjoyed

early check in was very helpful

the parking lot was full of snow and ice, it was horrible trying to drive through.

i liked the fireplace. and spa tub

i like the parking in front of room, and the tv selections included for free

could have been a little cheaper $200 for king spa room and my room was nice but the circle bed was not a king size bed for

nly to find that the designated parking spot was taken) it was still cold in the room

over all experience was quite pleasant; from check in to room service to room detail: bath room cleanliness, linens and all other accessories were a very

coffee and room service

room service could have been better

room service

a bar and grill, room service and breakfast in the morning

quick room service

room service from ruby tuesdays could have been better

service from front desk telephone and do it yourself room service that requires interacting with beligerent food staff in restaurant that is attached to

the room service , i needed a transfer of a room from handicap to a regular room and they accomodated

there was plenty of parking and room service was fast and delicious

no room service on sunday they were very busy i was ill and no transportation

room service

good location, quiet room, nice gym and pool, decent rate.

also the ice machine should be on all the floors not just the first floor or near the pool

cookies at check in, bar and restaurant in lobby, clean and everything i needed.

there were 3 staff

the room was clean and room service was great and very convenient.

bed was great. room service was quick and food good. nice breakfast!

in addition, the in-room service is only in the evening

loved the room service that was conveniently available for the majority of the day.

much garbage and trash just blowing around the parking lot

of weed on parking lot, car alarm at nighttime, wall with weird stains, lack of cleanness, wifi didn't work

people up all hours of the night very loud in parking lot . i could not sleep well at all

a huge place with plenty of parking and car parked right in front of the door to the room.

i didn't like that my new car got scratched in the parking lot.

the room service was quick and friendly.

having dining, room service and bar .

room service never bothered to return call or provide what we asked for multiple times

excellent customer service. room service was good too. overall very pleasant experience.

we were not made aware of no room service and realized after returning to room after first night

room service fees are crazy expensive. not good options to eat walking distance from the hotel.

room service is a biggest issue, you cannot stay more than a night, and if you do than you gotta

the restaurant was good, having room service available is important

my only wish was that room service was not available for that weekend

order room service in the evening and the food was not very good.