dining room service was disappointing from the food

restaurant wasn't really a restaurant, it was the room service menu being served by the bar tender in the breakfast area

rnt taste) to the inadequate service

it was also difficult to tell if room service was available

no room

room service chef is amazing.

was a sweet but did not have a microwave , room was out dated , only 1 bathroom , cannot get room service with the restaurant waited over an hour for take out food

quality of the room service food was horrible

downstairs restaurant was closed and room service menu was very limited.

the restaurant was largely unavailable but room service breakfast was fine

the temperature of pool over 80 f bigger pool bigger play room more games ,an inviting menu for room service in the room

were worn out, spa was closed permanently without warning, beds were worn out, room service is non existent, spoke to manager about the spa that is literally marketed in the room

no breakfast buffet, no options in room service for breakfast or dinner

it is new, beautiful architecturally, wonderful staff and amenities, great restaurant/room service, close to everything and in a peaceful park setting

room service trays were in hallways too long

room service

the slow wifi connection

fireplace in room free wifi

wifi wasn t good

wifi connection trash, service trash, paid extra for room that i paid for online even after i

the restaurant is closed due to covid and no room service

no room service for food

also, we had a mix up with our room service order

ordered room service prices were insane only to bring a burnt &30 burger i told from desk the next day with

the restaurant was closed. no breakfast. no room service.

room service is impeccable

it wasn t obvious to me from the website that the hotel has a pool

enough to a room next door that decided to have an impromptu party at midnight and wake my kids

she was amazing and went above and beyond for every guest as well as helping kids cook their food

the rooms where clean and beautiful the pool was very clean the staff was very helpful and

everything. from room service to cleaniness.

i was overcharged for room service and when i asked them to refund that money at check out, they said they

prompt room service breakfast, speedy check out

i was also disappointed to find that ordering breakfast for room service was not an option on the website

especially because room service doesn t start until 11:30 am and shuts down rather early

there was a great selection for breakfast and the coffee was good for a hotel

though not opened due to covid19 restrictions)

the bar closed ridiculously early

staff is always friendly and accommodating. breakfast is a big plus.

glad to have free parking

no room service at this time

however, room service checked if i'm still there for a couple of times after 10am even i still had 2 hours

the only thing missing was room service. i hope it returns.

room service phone operator was a little terse.

service -- room service breakfast lousy --- served in paper bags, plastic untensils, cold toast yuk

the room service, excellent

big enough for parents with three kids

i have reserved for 5, 3 adults and kids

gym is in great condition

free parking

we called room service they send someone to check the thermostat and they said that it don't work

had to fight with room service for clean towels every day

late resturant on site and room service avialable

the complimentary snacks and the room service

off side location not good room service either

the pool was incredible, must have been redone recently

we stayed 3 nights so we ate at the bar and jim did a fantastic job the grounds us is so vast and well kept we also enjoyed the salt

breakfast was great

the breakfast is excellenet

the best part however is the outstsnding freshly prepared breakfast buffet

nice hotel, big rooms, clean, easy to navigate, fast room service

limited hours for restaurant. no room service.

room service was quick and precise.

the door to my room was very hard to open and close, no room service available and didn t have any don t disturb signs

took $100 with absolutely no service in mind including complete lack of bottled water or room service or any other service for that matter

no room service, no laundry service, worn out suite

was right next to the highway,you had to go down to get room service yourself and locks on all the doors were older and

no value for money no room service you had to order food and pick it up from lobby

i checked out, they told me that i had two room charges for room service

excellent room service!

convenience of room service

no service starting from bell boy to room service, even after requesting the front desk couldn't provide one extra chair for my room

quick room service

there was plenty of parking and room service was fast and delicious

service from front desk telephone and do it yourself room service that requires interacting with beligerent food staff in restaurant that is attached to

no room service on sunday they were very busy i was ill and no transportation

room service

also the ice machine should be on all the floors not just the first floor or near the pool

the place is nice to relax.. i loved the cookies. the indoor pool was always warm.

we had drinks at the bar and definitely enjoyed the warm cookie upon checkin

bed was great. room service was quick and food good. nice breakfast!

also when you order food or drinks from room service and your paying by cash there's a 3 dollar delivery charge

room service seems to drag on a little

front desk, 1 wait/room service) who were genuinely friendly and helpful, but nothing more than would be expected

in addition, the in-room service is only in the evening

i was given a early check in. thanks

the bathroom wouldn t stop making the sound of running water pretty much all night, and the wifi didn t

to many children around playing with elevators stumping around running into people playing in the parking lot ect

the gym is dated. no soap in the bathroom.

also no security presence in the parking lot

staff english-speaking not there mold in the bathroom holes in every wall missing certains no room service you gotta hunt staff down for toilet

had very bad smell like the carpet were wet, the rooms looked flooded and they charge for parking which is

and to top that off the parking lot is directly outside the rooms and there was a motorcycle idling for about a half hour

i had to wait two hours in the parking lot to get in my room ud83dude14

and falling apart, no security lock on the door, stains all over the carpet, dirty diapers in the parking lot

i was working nights and slept during the day, the service room service was very respect full and quiet

winter, i'm booking a room just to use the amazing, warm swimming pool

since covid 19 was in existence they provide a breakfast to go bag with a muffin, an granola bar and an apple

like the location and the fact that there is a breakfast, bar and dinner menu

i loved the pool! it was so warm!

the breakfast was good and i order room service as well which the was prompt, hot and delicious

rooms were nice. room service is very convenient. fairly quiet. safe.

a bar and grill, room service and breakfast in the morning

the place is older an it shows in some places the room service didn't replace any of our towels while we were out

room service could have been better

the man at the front desk told me the flyer clearly states that room service was upon request

the hotel had no access to sheets or pillows.lack of room service and accommodations.

i like when i request for more towels, room service brought them to me immediately.

the indoor pool and the breakfast was really good

bit far away from the highway pet charge totally excessive pool (indoor) and fitness center were both closed not sure why or for how (-)fitness center limited (+)location, great staff, great drinks at the bar, really nice pool and fitness center, delicious food, clean, spacious (-)chose this hotel because of the inside pool, fitness center and breakfasts in the morning (-)batteries in tv remote, black stuff in shower tiles maybe mold, got rash on face from bedding, fitness center was hot and humid as its next to pool

no daily room service because of covid 19 but only found out when i called the front desk

no room service as staff was on vacation as a result we had to use towels for three days

room service options basically but other than that everything was great

m pregnant i need to eat first thing

fresh or warm, no one replenished our blankets or towels for the second night and there was no room service menu so we had to go looking for breakfast

staff behavior brakefast room service

i had ask for room service and didn't receive

to make tea in room coffee satchets only in room forgot my jewelry in room but not returned by room service was told no camera in

what my husband and i like best was breakfast was included with the stay.

free wifi and breakfast selection