had to fight with room service for clean towels every day

we called room service they send someone to check the thermostat and they said that it don't work

late resturant on site and room service avialable

dirty linen, room service trays, odd, dirty plates/bowls, coffee makers left in hall ways

off side location not good room service either

room service is impeccable

she was amazing and went above and beyond for every guest as well as helping kids cook their food

pool was out of order

it wasn t obvious to me from the website that the hotel has a pool

ough they did offer a new room which would have been too difficult to do in the middle of

however, room service checked if i'm still there for a couple of times after 10am even i still had 2 hours

room service phone operator was a little terse.

service -- room service breakfast lousy --- served in paper bags, plastic untensils, cold toast yuk

no room service at this time

room service served in bags and no cart-

were worn out, spa was closed permanently without warning, beds were worn out, room service is non existent, spoke to manager about the spa that is literally marketed in the room

it is new, beautiful architecturally, wonderful staff and amenities, great restaurant/room service, close to everything and in a peaceful park setting

room service was ok.

the temperature of pool over 80 f bigger pool bigger play room more games ,an inviting menu for room service in the room

room service trays were in hallways too long

the room service, excellent

bed, big screen tv and restaurant bar lounge

restaurant bar at the hotel, which i thought served quite late, was closed

water, no water pressure, crooked toilet, broken elevators, constant slamming doors and screaming kids until 1am every night, incredibly

good value for $$, good location, friendly staff, free parking and internet, mini-fridge, clean

the restaurant was closed. no breakfast. no room service.

restaurant and room service expensive

the restaurant is closed due to covid and no room service

room service was excellent and good value

24 hr room service with excellent food

i like when i request for more towels, room service brought them to me immediately.

the man at the front desk told me the flyer clearly states that room service was upon request

the hotel had no access to sheets or pillows.lack of room service and accommodations.

kids love swimming pool and hot tub.

location, outside fireplace , garden, pool, breakfast was so good

it was also difficult to tell if room service was available

rnt taste) to the inadequate service

no room

room service is hard to get. not much services in the lobby

restaurant wasn't really a restaurant, it was the room service menu being served by the bar tender in the breakfast area

room service chef is amazing.

the room was lacking in amenities i would have like, a mini bar, and the room service menu was limtednbut the room service staff

was a sweet but did not have a microwave , room was out dated , only 1 bathroom , cannot get room service with the restaurant waited over an hour for take out food

downstairs restaurant was closed and room service menu was very limited.

quality of the room service food was horrible

especially because room service doesn t start until 11:30 am and shuts down rather early

prompt room service breakfast, speedy check out

everything. from room service to cleaniness.

i was also disappointed to find that ordering breakfast for room service was not an option on the website

i was overcharged for room service and when i asked them to refund that money at check out, they said they

the bar is attractive and well stocked

aybe better if the cream/milk were heated) parking very tight, have to use a valet

parking is obnoxious so you have to use a valet

the free continental breakfast in the renovated bar area is a welcome plus

comfortable bed. great shower. excellent choices on continental breakfast.

the best part however is the outstsnding freshly prepared breakfast buffet

breakfast was great

breakfast was a nice touch

the breakfasts are delicious with plenty of hot options and fresh fruit

the pool was incredible, must have been redone recently

room service

wifi connection trash, service trash, paid extra for room that i paid for online even after i

the slow wifi connection

wifi wasn t good

fireplace in room free wifi

as far as room service, we put the sign outside our room when we left to have room service come in

the room service is horrid

black staind and yellow at the bottom trash behind furniture over all room was not clean got no room service the 3 days i was there no sheet change even after i complained about the blood stains

other than that, i stayed 5 days/4 nights and room service only came once,one day prior the check out day

wifi.

the tow trucks going through the parking lot all night long.

parking lot has room for large trucks

location was close to six flags, clean room, good wifi

no lights, no working wifi

when we were in the parking lot after check out waiting for the car to heatup they had already

room service was quick and precise.

limited hours for restaurant. no room service.

took $100 with absolutely no service in mind including complete lack of bottled water or room service or any other service for that matter

in addition, the dining options were very limited and there was no room service

the door to my room was very hard to open and close, no room service available and didn t have any don t disturb signs

room service

excellent room service!

no room service, no laundry service, worn out suite

i checked out, they told me that i had two room charges for room service

room service bring food up in a plastic bag and in a plastic container

staff english-speaking not there mold in the bathroom holes in every wall missing certains no room service you gotta hunt staff down for toilet

had very bad smell like the carpet were wet, the rooms looked flooded and they charge for parking which is

and to top that off the parking lot is directly outside the rooms and there was a motorcycle idling for about a half hour

i had to wait two hours in the parking lot to get in my room ud83dude14

nasty hotel. dirty room, wet carpet with pungent odor , charges for parking