we returned after 830 and we did not get any room service

the pool doesn't open until 3pm

i liked that there was a kitchen and living room space separate from the bedroom

great breakfast, efficient check-in, rooms were very clean.

breakfast should have dairy free options

ran out of towels and no room service

room service order was messed up every time we ordered

that room service is upon request

we couldn t get room service because not enough staff but there was enough staffing for the bar -

muted handset, frustrated staff receiving room service orders

no breakfast served because of covid. no room service.

clean, quite, room service was great, and convenient

iced between 14-30)

old furniture. worn-out carpet. no safe in the room. room service on the fourth day of stay.

that there is no longer room service.

did it do breakfast.

also, there was plenty of parking

very comfortable beds and nice parking

breakfast was not worth eating laundry didn't always work and the laundry room smelled very bad

i really enjoyed the free breakfast, nice selection and hit the spot

would preferred to order hot breakfast for room service

room service breakfast was a hit/miss option

also, guests should be aware that there was no room service

no room service. covid is just an excuse now for charging higher prices for less service.

was open, no breakfast as advertised, pool, bar and room service was closed

hire more staff- the front desk lady was by herself doing 3 people's job - providing supplies and room services which i guess should be conducted by someone else other than the

great room, great staff, free parking, free breakfast, free shuttle to the metro! awesome!

didn't have towels at the pool

love everything about the place starting from the receptionist to the room set up and the free breakfast

breakfast area overrun with kids.

beautiful rooms and so clean! very fast delivery service from the room service

the room service food was from the market place not a restaurant.

room service sunday night was not good

the room service food was okay. a tad underwhelming.

also, i tried calling hotel room service to order food but, again someone picked up the phone and hung up on me two times

didn t have my room serviced and the day before i left, i saw a maid in the hallway and requested a roll of toilet

no room service breakfast for the price of the room

they also gave me fred cookies and milk when i ordered them from room service

the view from our room was spectacular and the hotel dining + room service were excellent.

there's no room service, when you order food, you have to pick it up from a lobby bar due to covid

kind personnel breakfast was nice decent gym

the kitchen and the 7th floor view. check out time at noon

large rooms/suites, kitchen facilities, onsite laundry, next door to convention center, clean and well-kept,

the breakfast was awesome.

took care of me and my family, i thanked her for her patience with us because we had quite a few kids in our group, thanks for a wonderful stay

the room service was quick and tasted good.

it was nice to have room service from the bistronand food was good

we got lied about breakfast wokeup early to early told us no breakfast and if we want we can have room service

included options, no such options, the price is not $10 per person per nigh, they do not provide room service

we moved to a different room but the room service did not show up

have daily room service, our shower was very narrow, bistro very expensive, wall electric socket for charging

72 - and you have to pick it up in person - no room service

no room service

no full restaurant, and limited bistro hours(three). a bar in the evening would be enjoyable (+) a snack bar counter with bar (-) the bar was not open in the evening time which would have nice but understandable with everything going (-)better breakfast bar with longer hours. (+) bar opens late and closed early (-)bathroom tub area needed repairs. food bar doens t open until 6 am for breakfast. (+) no bar, no restaurant, no pool, no shopping, i had to ask to have my room cleaned

staff very accommodating and let us into a room for early check in with no extra charge on thanksgiving day

wanted a bottle of water and room service called us at 11:30pm and asked us if we still wanted the water

they didn't have bathrobes. no room service due to covid

was some room service tray in my room when i get there and i was not sure if the bed was change or not based

my only minor complaint is that you cannot get a snack in the evening only room service.

room service and all the other amenities were closed, although it has nothing to do with hem

when we submitted pictures that second day of our trip, they were kind to offer us room service

to order room service and it took almost two hours for them to answer the phone and even longer to bring the

the room & bugs ?& room service awful.

there were no reusable cutlery or plates despite unavailability of room service so we had to keep going to the front desk to get disposable items

also i was charged on my card during the trip, room service, bar, parking, etc

it was impossible to get room service. the cleaning staff threw away my contacts.

i had to ask multiple times to get them changed and both times i left out to give room service safety distance to change my sheets

wish room service cleaned the room earlier.

they did it but i felt i should not of had to ask for room service

for wifi and only being able to connect 3 devices, each teenager comes with at least two, ha

took advantage of room service and ordered from brabo, which was tasty

i loved the spa that was downstairs, as well as the room service

staff and front desk ,location, price, cleanness, room service, comfort, food , beautiful happy hour , amenities

there's a spa on site i unfortunately didn't get to visit during this stay however the room service food was excellent and the breakfast across the terrace from the hotel was amazing

well located hotel, friendly staff and prompt room service

room service food was fresh

what hotel advertised as their policy; people without masks in elevators, halls, restaurant; no room service-i am 84 and told to go across the street with my walker to taco bell in an ice storm

we call for room service & got no answer

also, the room service cart stayed outside our bedroom door for

the view out back on a building site. the lack of a mini-bar or room service.

ordered room service friday night after the patti labelle show

room service outstanding

staff was awesome from check in to room service

no room service

room service was great! loved the view!