no room service for the excellent food served downstairs.

the cleaning and room service staff where very kind and helpful

and nothing could be charged to the room, so when ordering room service, it requires staff to bring the food and bill, then take a card with them and come

no room service for a evening meal or even a sandwich.

room service excellent location was near national harbor shuttle service was available if

staff was awesome from check in to room service

no room service

room service was not clear on the options that were available for those with gluten sensitivity.

room service was great. food overall was pricy, but great

ordered room service friday night after the patti labelle show

the pull out bed was uncomfortable due to the bar in the middle

the bed was very comfortable the whole place was very clean the breakfast was great

location was fabulous and breakfast was ok

great gym with heavy weights, not just

the kitchen and the 7th floor view. check out time at noon

before the covid we had good room service from the bar and restaurant

enjoyed the option of the room service

room service was 24 hours

didn t have my room serviced and the day before i left, i saw a maid in the hallway and requested a roll of toilet

room service was amazing

beautiful rooms and so clean! very fast delivery service from the room service

also, i tried calling hotel room service to order food but, again someone picked up the phone and hung up on me two times

room service got everything wrong, then forgot to bring up corrected order, took everything off

the room service food was okay. a tad underwhelming.

i thought the room service menu could have had a larger selection.

also, the room service cart stayed outside our bedroom door for

what hotel advertised as their policy; people without masks in elevators, halls, restaurant; no room service-i am 84 and told to go across the street with my walker to taco bell in an ice storm

the view out back on a building site. the lack of a mini-bar or room service.

room service food was fresh

we call for room service & got no answer

staff and front desk ,location, price, cleanness, room service, comfort, food , beautiful happy hour , amenities

room service was also very fast

no room service at night, no convenient store close by, no concierge when we arrived

the hotel because i wanted to enjoy my birthday weekend somewhere i could dine inside/order room service and have access to a spa onsite

i had to pay $10 for hot water from room service- ridiculous

it was impossible to get room service. the cleaning staff threw away my contacts.

i had to ask multiple times to get them changed and both times i left out to give room service safety distance to change my sheets

wish room service cleaned the room earlier.

they did it but i felt i should not of had to ask for room service

location for the breakfast

also i was charged on my card during the trip, room service, bar, parking, etc

the location breakfast room service was great

to order room service and it took almost two hours for them to answer the phone and even longer to bring the

a fan of was waiting in a huge line for 40 minutes for a complimentary breakfast, but yet room service is not available because of covid

there were no reusable cutlery or plates despite unavailability of room service so we had to keep going to the front desk to get disposable items

no resteraunt or room service on site

the only thing was their was no room service to change my sheets daily.

room service was fast

the $5 up charge for room service.

oom service) all shut down at 10pm

room service food was good

no valet and no room service.

room service charged an additional fee to deliver to your room

my sister friend and i did not have an opportunity to order room service nor visit the hotel restaurants, but the parking was commendable

shuttle to and from the airport metro was very convenient

bar service - the crab cakes were fantastic

staff also at the breakfast buffet were attentive

went out of her way to help us with everything: she told us about the airport shuttle, the pool, breakfast, everything, and alao helped with preparing the invoice for our company - she was

i also loved the swimming pool

no room service even though it was advertised as such here on booking

the bed was extremely comfortable. room service was very prompt.

they didn't have bathrobes. no room service due to covid

wanted a bottle of water and room service called us at 11:30pm and asked us if we still wanted the water

my only minor complaint is that you cannot get a snack in the evening only room service.

did not tell me that i had to request room service so the third day, i did not have coffee in my room or clean towels; need to request

disorganized valet/checkin process, minimal services onsite

the hotel website and a sign in the room said there was room service

room service, bar closed early)

upon check in you will receive a text from the staff asking what you need and if you need room service, and is replying promptly

of all, the room and bathroom were very dirty, and there was no room service

availability of room service in the afternoon.

king room everything was just perect, soundproofing, heater, water pressure, free good internet, room service, bar, gym and store at the reception

and ceiling coming off, no thick curtains in the room, no room service, housekeeping once in 5 days

no room service, you couldn't bring food up to your room.

no room service ....

staff was not friendly and room service was very rude.

room service

room service

we took the free shuttle back to the airport the next day

need room service or later food optons!

in communication with room service

casting on the did not work, room service had to be asked for twice, robes/ slippers did not come with room as initially

when i did manage to order room service, it was overpriced, cold and underwhelming

there's no ice bucket or coffee/teapot in lieu of room service

room service and housekeeping have both been reduced or removed altogether while hotels continue to

room service was a little sketchy asking to come in at 6:30am but i see why the tray was very heavy

room service/food no microwave in room staff was rude when i called to ask about the shuttle

room service was delicious and smooth check

no room service

regretfully, no room service.

dirty towels no room service far as

leaning the room )

trash bags in the room we had to just put our trash all over the tables and no room service or anything it really wasn t worth the money i

the bar area was cozy, with a fireplace

door problems. door wouldn t open and bad room service. front desk not so friendly.

the room service. it was slow and the one breakfast i ordered was well overcooked and cold.

i would prefer more vegetarian options in the restaurant menu as well as there room service menu

room service was not too expensive so that was nice

room did not have a mini bar and no room service

it was nice to have room service from the bistronand food was good

included options, no such options, the price is not $10 per person per nigh, they do not provide room service

we got lied about breakfast wokeup early to early told us no breakfast and if we want we can have room service

room service, the customer service, the food, comfort of the bed was all great

we moved to a different room but the room service did not show up

72 - and you have to pick it up in person - no room service

have daily room service, our shower was very narrow, bistro very expensive, wall electric socket for charging

no room service

the breakfast was good and has a sufficient gym.

the cost of the room with no amenities was the worst there wasn't anything to do there not even a gym

food in restaurant, no complimentary gift for special occasion, no slippers, slow room service

i was told i could use it in the restaurant or room service

-room service was extremely poor slow, inattentive, and inconsistent

i ordered room service twice and the service was

room service was great

so much easier, food was great- we ate in the circulating restaurant and i also ordered room service

asked for a wine opener and was told to contact room service i contacted room service they sent me somewhere else i was a

room service was excellent

spacious rooms, well equipped restaurants and room service

room service not only was outrageously expensive but the food was terrible

the room service wasn t good

great pre- room service

staff and prompt room service

would have liked breakfast included and a room service menu that didn t require a phone app.

more options on room service than in restaurant at a higher price plus service & delivery charges

room service was impeccable. front staff could not have been any nicer

room service was on time with my breakfast and it was delicious

food was limited in their restaurant and no room service

we ordered room service, it was prompt and delicious

bed was amazing!! the room service was delicious!!!!

there was no room service (covid), which we did not want to have anyway, but you could ask for anything the maid (-)no room service. slow elevators during checkout...but to be somewhat expected. (+) no room service but the cafe is (-)overpriced food and no room service to boot (-)they don't provide room service, they offer a 24/7 gallery whose menu could be provided in the room (-)no restaurants close by. room service food ok but very limited. (-) also, they need room service (+)breakfast and gym, city view is terrific, traffic is convenient, room service is fast and thoughtful (-)no room service, tiny coffee maker

we also had a hard time keeping the room dark while our kids were sleeping

free breakfast, roof-top bar, fitness center, business center, free wi-fi all contributed to a relaxing

hot breakfast free water in the lobby clean room extra sofa bed - essential for our group of 5 swimming

we also had a hard time keeping the room dark while our kids were sleeping

wished that room service was available since we did have a toddler

no room service or kitchen

no room service. parts of the suite are cramped with two people.

order to get room service you had to put a tag on the door which we did not realize

of room service/food furnishings in room and condition needed improvement bathroom way too

i know it s covid etc but there should be some room service available.

daily room service

no room service

wels, coffee, shampoo, soap) for the full trip since they posted that they would only provide room service if requested

understand that covid pretty much ended room service everywhere, but that is still disappointing

ok only 1 minute), the staff were wonderful, and the room service was excellent

the room service food tasted great and was presented well, but again, excessively expensive

the check-in was incredibly fast

room service was non existent. i tried 3 times and did not get an answer.

cost. no room service

room service breakfeast,everything was cold, i ordered soup bc i wasn't feeling well and they sent

property was close to the monuments. staff was very nice. and room service was top notch

we did not eat breakfast, but we had ordered french fries from room service, which were delicious, although they were a bit pricey

had a really hard time getting a hold of concierge, room service and front desk

desserts ordered from room service was out of this world! and the staff were super friendly.

we were there during covid so we missed having room service, but it was nice to be there when it wasn t crowded

location room service

like that it had room service , beautiful view on the six floor, restaurant on site was a plus, everything you need

we tried to borrow wine glasses from room service / the bar but there were no wine glasses to be found

didn't have room service or dinner

the beds are super comfortable and the menu from room service offered a lot of choices

was unable to find information or menu for the restaurant or if room service was available

the pricing was unexpected for room service the bed was nice

there is no room service

room service was also very kind

room service is more of a take out dining service

room service/ dinner was great

is beautiful, great location, has everything that you need: valet, bell hop, bar, restaurant, room service

room service is too expensive.

near the mall area and room service was good

e to covid) and i felt bad leaving it outside the room; however, someone picked it

we had room service for room service and had lunch at the adjoining dubliner pub/restaurant - all

also i thought the room service was overpriced so we went elsewhere for

didn't try the pub in the hotel but ordered room service which was

ne in and an there s also a room service option)

there was a hiccup with room service that was graciously resolved.

room service on monday breakfast was 15 minutes late and missing lemons

the bar , restaurants and room service are second to none

the in room service was superb with vegan choices

were luxurious and comfortable and the room service food was delicious, with real cream and rich creamy butter and the best tasting coffee

room service was ok

no room service for food or drinks.

no room service

wish they do have room service, however it wasn

the room service and assistance was amazing

room service was horrible

room service availability was very limited due to covid-19

also the restaurant only serves until 10pm and also room service, so i oculdnt have dinner after arrival the first night

the restaurant is not really affiliated with the hotel so you can forget getting descent room service or none at all if the restaurant is booked out for a private event

thats when i was told they would not be able to provide room service breakfast due to gas being turned off by inspector

if i stayed longer, i may have been bothered that room service is not

ly ever one towel, no water refills, came back one day to find the sink full of

room service staff refuse to spke

room service stopped at 10 pm

the room service also never answered the phone and i had to get front desk to go and order for me

room was spacious with a great view, room service was prompt and food good

options limited, as was room service menus, expensive for what you got

good room service, lovely service at

the food, particularly the eggs for room service were different each day

noisy air conditioning. slow room service.

room service meals were very good

the price of room service for breakfast was expensive

we enjoyed the french restaurant and room service as well as being close to the other restaurants we had reservations for throughout our

very comfy bed, quiet air-con, no noise from the street, luxurious bathroom and towels, great room service, nice reception

room service on time