terrible wifi - nearly useless

parking is free and super easy

the hotel is conveniently located near the main motorway and is easy to access, with free on-site parking

easy to find, plentiful free parking and ideal for a stopover to or from the airport, rivas being close to the m50

always miss the entrance to the hotel parking and need to go around and try a 2nd time

wifi not working

wifi not easy to get onto !!!!

although we got the wifi code it didnt connect at all

clean, cheep, great food, free wifi & petrol station next door

free wifi too

family room was big , kids loved it.

the half night listening of crying kids, could be better insulated

lack of food service and payment to use wifi

lovely park just outside for the kids to

i had to pay for wifi and parking

ub sandwich)

everything was very modern, room service was basically

wasn't clear on room service, felt a bit deserted

room service was quick, but the food

has a shuttle from the airport, starting at 7:00 and the last pick up is at 23:00 but you can book

room service was fast and the food was good

room service with excellent food and timely

check-in, room service, shuttle

stay was your wonderful staff the front desk ladies were so kind helpful and accommodating the room service was so fast again the staff was so kind very good hires all beautiful nice women

great free shuttle to the airport, beautiful room and room service

com portal stand hotel transportation was included also wifi was available , a lot os rooms qre in a second floor and than dont have elevator foe transport

it was reasonably cheap, clean, and big rooms.. wifi is good..

wifi, lack of desk or table in the room, no tea or coffee facilities, no access to food supplies

there was no wifi

weak wifi

wifi is not bad

big rooms with good wifi

noisy but not because of the short distance to the airport. weak wifi connection in the room

wifi, breakfast

ttle pricey).

staff was super helpful & friendly, quick check in & check out, good room service, nice facilities & easy access to the airport with a free shuttle as well as a shuttle

room service was very nice & excellent service

i got room service and the food was amazing

appreciate if you can recuperate the leftovers from people ordering room service

rooms were really spacious & they also had room service, so i could order food right to my room

no room service

they don t have room service, so if you want to eat you either go to the hotel next to it, or you order take away

clean, nice breakfast buffet, good dining room service, and airport shuttle is convenient

was no room service available and you had to move to another hotel next to it for either breakfast or any

restaurant for other meals or for room service

room service was limited, and the location was tricky to navigate to.

the wifi was poor and the room service didn't offer vairous options to choose from the menu.

the room service was easy to use and the prices were comparable to ordering out

restaurant and room service available easy check in and check out 10 min away from a shopping centre and

hotel was fabulously clean, all staff wore masks, everyone was so polite and helpful, room service was

room service for the mirage gave me the wrong order

it was the perfect place for my partner and i to rejuvenate between flights; order room service and enjoy the comfortable rooms and hotel

good location. bus service from airport and to hotel. very nice room. good room service

room service only open at certain times

food that we ordered for room service was one of the weirdest food experiences we have ever had in a lifetime of world

one at room service spoke english

excellent room service

food was delicious, room service was fast, room was super comfy with huge king bed and terrace, breakfast was plentiful

good room service above expectations room cleanliness very friendly and attentive staff

room service was honest and excellent

ice machine was not working on my floor took a while for room service to answer my call

breakfast was fantastic and room service was good. front desk folks were very helpful

grilled chicken dish and pizza that we ordered in with room service was outstanding and welcome after a long day of travel to the hotel from barcelona

i order room service meal & the food was excellent

the bedroom, the decoration, the bathroom. the food from room service was delicious.

room service was perfect, every day i returned to find everything replenished

the room service food was average.

room service was quick and really good from the restaurant!

the room service was open until 11 pm which was nice

the room siza and the room service

room service is only available from 8pm to 11pm and when i called no one answered

didn't try restaurant/room service/breakfast as there where a fair number of eateries close by

the staff were very helpful and the room service was prompt

the receptionist was so kind and understanding and even provided room service when everything was closed

very clean. room service people were awesome. free hotel shuttle.

the room service was good and staff very friendly

arrived after restaurant had closed. no room service option.

room service was fast and efficient, and the mini bar had just the right amount of

rooms were well-kept and the room service was amazing

friendly staff central location. room look great after room service each day.

room service was impeccable, and every member of the staff was genuinely helpful, kind, and

kids went to the pool about 45 min prior to closing, and the lifeguard had decided to treat the

the pool was lovely

rooms were huge and had a little kitchen area which was very convenient while traveling with kids

impossibly to get a cab from the hotel with two kids unless you carry a car seat

a 4 stars hotel with no room service 24h

room service did not disappoint

location space services gym 24h/7 room service personal

no room service facilities

ied both to eat there and to order room service from

location, room service, breakfast

we didn't try any room service, but the instructions for it were clear

variety of room service menu could be improved

limited menu for room service and food was not outstanding.

love room service breakfast

the bar's chicken poke bowl was so nice, but the grilled chicken by the room service was awful, too hard

room service.

reception and room service were great!

no tea or coffee making facilities in room and no room service

dirty and the furniture is not clean and old no room service at all, the coffee shop open at 10

that does not offer room service

en with a few room service orders) so be aware on check

price was vastly more expensive than the price listed here

about 40 minute walk from centre, room service very expensive

especially the room service we had ordered

abel) , the bathroom shower etc

the room was very nice and room service is prompt.

is too hard ac blowing on the bed directly quality food for room service is disappointing shower pressure could really be

we also got room service and were very pleased with our food

excellent room service

not enough variety on the room service menu

they do not have room service as well

great staff, good room service

room service is available at night clean you can leave your luggage if you have evening flight

om service) rather than just telepizza

room service or restaurant in the evening

helpful staff - good size room - public parking free next to the hotel - there are restaurant, bar and disco that is next/link to the hotel , pls check and ask to have quiet

friendly and helpful staff, good buffet breakfast the coffee was very nice

typical breakfast but with a good selection of products

modern equipment, very functional, clean bed sheets and towels. enough sockets, stable wifi

clean and tidy, wonderful shower, nice and quite. great wifi.

room was compact, but clean and functional. wifi worked well, although the network is open.

room service was superfast

there is an in-house restaurant and room service, and it is quiet so you can get an early night

room service also very fast

facilities, location, cleanliness, staff, expedient room service meals and requests, smiles, curtesy, they have it all

comfy room with room service

we liked its staff, location, room service, and spacious parking garage. we will return.

room service was not available at certain time of the day due to which either customer had to wait

no 24 hrs room service. no complementary water. bed is uncomfortable.

24 hour room service

a better offer for room service

i got a

ee) room service delivery of fresh fruit tray

think that the room service should be opened after 12 especially if there are guests arriving at 11

room service was quick and professional

we ordered room service late in the evening

the lack of room service

the room service

bit hostel like this service) and somewhat gruff room service and food wastage at breakfast

staff was friendly and helpful, and room service excellent

ich i wanted to be a surprise) had to be paid in situ and not charged to the room

pool/gym much too small for size of hotel. room service overpriced

food is pretty average, not a lot to order either, but room service is quick and they are friendly

room service was quick and good food

hour room service)

clean rooms with room service

when i called room service, he said, don t have kettles for the room

there's good room service with sufficient menu options

staff, location, room service, breakfast

also, i asked for the phone to be repaired so i could call room service and they couldn't fix it either

no coffee in the room but excellent room service

the restaurant menu especially for room service could have a bit more of variety.

room service food was not that good, shower didn t work properly

room which is then cold it s says you can have breakfast in room which i thought you could have room

choice and poor service at evening restaurant couldn't be bothered so i ordered room

room service line didn t function and had to personally visit the restaurant to place an order

wifi signal barely reaches the room

close to metro

wifi reception

staff on reception when i requested an early check in

no wifi?

we were exhausted and ordered room service for dinner and it was very fast

the meals served in the evening

ordered room service which was tasty

late and no room service

staff and large, comfortable room meant we were able to enjoy some wine in the room and get room service for a nice last meal in madrid