wifi wasn't working

my husband, two kids, and i all had beds and were able to sleep long and comfortably after flying on a red eye from

easy to find, free parking, lots of room inside, included full breakfast

location, good parking, excellent food and drink

we ate an evening meal and had breakfast there

we had room service breakfast in our suite, read and played scrabble in the drawing room and music room,

room service also available

mini bar and room service snacks would ve been good but to be frank we re being picky mentioning it

scones, tea and prosecco in our room on arrival, breakfast room service

we ordered room service and both the quality and quantity was fantastic

a bar food menu as opposed to a room service only menu would have been a lovely alternative if you were not in the mood for the al

staff were friendly and helpful, room service was great, efficient and well priced, accommodation was clean and facilities were

i had room service though so i am sure it would have been better if i had gone to the restaurant for it

staff were friendly, breakfast delicious, room service was quick and i would highly recommend staying here

room service was superb and breakfast was delicious

there seemed to be no room service available which i would expect from a hotel of this kind

i got room service for dinner as my baby was sleeping and it was just perfect

no information within the room regarding room service, dinner menu, breakfast times

told we couldn t order room service due to wedding because as they didn t have the staff

the property was beautiful, but distant . the room service was not available.

we ordered room service which was very high quality

room service was fantastic

woke up quite late for breakfast, however, the hotel staff went the extra mile to provide cooked room service breakfast outside of regular service times

everything about this hotel, big comfy room, spa facilities, great room service and food

, breakfast, room was clean room service is good we had a decent time off to stay in the

parking no problem, tiny car park but loads of places to park in street

excellent food at bar and at breakfast

comfortable bed great vegan breakfast bus stop to edinburgh outside plenty of on street parking

excellent food at bar and at breakfast

friendliness of the staff, the room and facilities were excellent, onsite parking, our evening meals and breakfast were amazing

comfortable beds, spacious room, room service and can t wait to stay again

do with a bar to purchase drink instead of ordering at reception and having to pay for room service

room service could have been a bit more transparent/available

the only other little thing was that things such as teabags were not refilled by room service so we did have to go and ask for them at reception a couple of times

wasn t a good selection of room service food, there was no biscuits with the tea and coffee facilities in our

good location, very clean rooms , good room service, helpful and friendly staff

had room service quite late one of the days when we were wanting to change and get ready for the

asked for room service on the first morning but it didn't arrive so we had to go to reception and ask for it

super friendly staff, always a smile including the room service staff

ironing facilities, a fridge, a safe, full array of toiletries, complimentary water, phone for room service

water, tea/coffee, and milk

we ordered room service one evening which came very quickly and was delicious

room service detritus in corridors

30 expect from the room service menu would of like water in the junior suite the only thing

room service was exceptional, the wait staff were fantastic and very helpful

breakfast was brought to us as room service in good time; however, it was a bit disappointing as it mainly consisted of coffee/tea

ee) room service, however, the choices were disappointing

it would have been better if there is more food choices to deliver for room service.

room service/ cleaning etc due to covid

the only issue we had was that there was no room service avalible.

the whatsapp room service is a nice touch- we ordered cocktails to the room only had to send a message and they

easy to contact reception who came to my room with room service very quickly

great room service, decor, bathroom, everything.

great, very attentive and welcoming from the moment we checked in to them attending to us for room service and also at the bar also

couldn t get the coffee machine working, we did press from room service 3 times but no one appeared

17 for a gin at room service is outrageous, covid times or not

the breakfast and room service from the bistro was also excellent

staff was attentive and room service was prompt

beautiful buildings, wonderful staff and room service facilities.

i had room service and the food was really nice and as expected good

room service is great

everything!!! very reasonable prices for room service

room service was surprisingly extremely tasty

everything was perfect, from the check-in, the staff, the room service, and the location

room service breakfast and the restaurant was superb

room didn t get cleaned as the room service label which hung on string kept twisting round to do not disturb

excellent room service

the bar was a little pricey

also, the wifi wasn t working

there are so many bars, restaurants, cafes and shops right on your doorstep

hotel is beautiful staff were amazing and helpful - breakfast was lovely and plenty of choice and room service was very good too and not too pricey either

- 24 hour room service was very nice as we arrived late at night and my kids were hungry

the room service dinner absolutely exceeded expectations, we were blown away at the quality and flavour

the hand wash was empty for two days they did not fill it , despite completing the room service

i m especially thankful to the room service team for helping me find my diamond ring truly grateful for their kindness and

while the staff there were excellent and they kindly offered complimentary breakfast and a dinner, the room itself was of lower specification and quality than what i had

con didn t work in room, battle to get the breakfast we d pre-booked, over enthusiastic waiting staff clearing our table both mornings when

breakfast was decent

she managed to arrange room service for some food for me as my husband was unwell and i couldn't leave him to go

i arrived with a 4 yr old and a baby at 8pm and lee from reception sorted us out with room service and ensured we had everything we needed

was rather perculiar as people were still eating food in the dining room, she said we could have room service which made matters worse as surely the drinks come from the same bar, so instead of

were really friendly and helpful breakfast was excellent great location for the golf courses in the area some nice restaurants/pubs

free wifi and parking and all at a very reasonable price

room service was late in our case.

also nobody answered for room service around 10 p

they have a hotel with room service and there are a lot of restaurants around to choose for meals

a later room service food menu

location housekeeping room service

are friendly, very professional, good location, room service was really good, whiskey sample are complementary, fresh milk provided not uht, fully

room service breakfast was amazing

the hotel seemed very busy , we ordered room service & couldn t get through but when i phoned the reception again the staff said they

great room service

really good location, excellent room, great room service and lovely cinema room experience.

i did mention this to the lady on reception and she offered us room service - which we took up and it was great ( thank you ) (+) room service is great too (-)room service would be ideal for business users (+) room service breakfast was good with some very tasty options (+)its has all amenities and room service is very good,the bar and restaurant are comfortable. (-)the only thing we missed was a few more english tea bags in the room and the opportunity to order room service (-) the only oddity was no reception desk and also there weren t any instructions about room service in the room or numbers to dial (-)room service and on site parking available (-) had to call the restaurant from my mobile to order room service

we decided to have dinner downstairs in the restaurant / bar and that also didn't disappoint

that were not so good, and these are minor points to be fair, the wifi was not good at all plus you can barely get any 4g there either

wifi breakfast arrangements etc - would have taken 1 minute and added a personal touch - rather

good wifi and excellent choice for breakfast

hard to contact room service.

we had room service as we like to stay in with our dogs being they aren’t too social

we ordered room service twice during our stay and were impressed with how smooth and prompt everything was

the room service and breakfast service could use some improvement

one answers the phone for room service or front desk

staff room service location

the breakfast was absolutely delicious and we even got room service our first morning which we so appreciated

staff, both at the front desk and room service were fantastic

no room service no room

sudterrain room right in front of laundry packing area. a bit lacking in privacy

lack of room service/restaurant (other than for breakfast). (+) super breakfast room service (+) room service breakfast always on time and delicious (-) room service stopped at 9 (+)bed was very comfortable. bathroom lovely and warm. good room service. great location and quiet (-) room service would have been helpful (-)mini bar or room service so has to drink the bathroom water (-)room, incomplete room service, expensive at over 900 for three nights, expensive breakfast at 18

room was big, bed was so comfortable, the mini bar in the room was handy and topped up whilst we was out, the ensuite was massive, the hotel staff

th christmas tree when i visited) was friendly and welcoming and the was a bar there for drinks and an open fire

my favorite was the nightcaps from their well stocked single malt bar in the lobby

lovely little bar in reception

we ordered procsecco through room service but it didn't come with a ice bucket

sandwiches via room service as returned after 11pm

daily room facilities from coffee, tea, hot chocolate were too generous

from the service at the reception to room service and breakfast staff was excellent

great location, fantastic room, great room service

room service at night and the sandwich was made with stale bread

room service was excellent- clean towels, bed making, etc

room service was very poor when we ordered food

room service was great

room service all

for what you get, bed was not comfortable and if you wanted room service, it was pub food

great room service and very reasonable

at 2:45 i asked them could i check in now and after a bit of pretend communication between room service and reception they said i could go up to room at 2:55

location, room service, friendly and helpful staff, discounts on local places to eat &

night or two and ended up staying longer because it was perfect for me for location, comfort, and room service

all the staff (especially reception and room service) were professional, very helpful and friendly (+)spa it was very clean the beds were really comfortable the breakfast choice was great and also room service menu we also went to number one restaurant had the 7 course meal which was outstanding (+) staff were very attentive, room service was of a high quality and breakfast was delicious (+) incredibly comfortable, central location, staff very friendly and helpful, attention to detail, room service food was delicious (-)room service food left something to be desired (+) 24 hour room service was nice to have when trying to switch from canadian time zones (-)have been great if pancakes were on the room service breakfast menu - not a gripe - just a personal choice point (+)room service was amazing. room beautiful .

central to everything and right near the station lovely spa it was very clean the beds were really comfortable the breakfast choice was great and also room

we stayed here twice and luggage storage and return of laundry between our two stays was handled flawlessly - all in our room waiting for us when we

breakfast cleanliness

the spa was fantastic. the room was so comfortable.

during our 3-day stay, we enjoyed the hotel's breakfast every morning, and ordered room service for dinner twice

comfortable bed; nice views, good breakfast, good food in general + free room service which is not the case usually

- 20 minutes)

room service

room service available and the location was ideal for a short walk into town

glorious bedding and fantastic breakfast in the room service

struggled to find fault with the hotel itself, however i would say the room service menu was a tad limited

24 hour room service for food and drinks an exceptional extra

we got room service & the food was lovely too

i ordered room service and the food was delicious

room service was so quick as well

very clean and room service is excellent

order, we got complimentary cappuccinos as well as a polite apology for the misunderstanding; room service was available with everything on the restaurant's menu

we used room service for our meal and were very happy with this

good location, nice clean room, excellent breakfast and room service and staff were brilliant.

room service great

room service breakfast arrived in 2 lots unfortunately but

i relaxed with room service a nice swim and a very comfortable sleep

the room service and food in general was good

no hotel information in the room, for example, re room service, or wi-fi.

the biggest issue we had was that the hotel lacks room service, though they accommodated us late one night with a delicious soup

hotel isn't licensed to provide hot food room service unfortunately

they provide a room service option that is more basic, but both were absolutely wonderful

no room service, seemed a lot of money when we could've got all this by paying a lot less

delicious room service breakfast

came back tired one day and ordered room service, everything was delicious

ordered some dessert room service from the attached restaurant and it was delicious

room service and food are excellent

bigger room service menu

i ordered room service for my evening meal and the caesar salad was so delicious

i liked that they encouraged the use of food delivery apps over room service

i was told this was not possible, no room service etc so no breakfast

expectations only fell short because i thought i had booked a different facility with kitchen/ room service and a gym

waived the tray charge for room service as it was my birthday

room service

housekeeping wasn t as good as i would have expected, a used room service tray was left in the corridor during our whole stay

i loved the room service in this hotel as they take care of the details and thier toiletriesand amenitiesare

when we checked out for services, e,g service at breakfast and we had already paid for breakfast; room service ie for making the bed and changing the towels, we had already paid about 500/night

breakfast each morning was another highlight freshly prepared dishes presented elegantly in the

breakfast, not a buffet but full service, freshly prepared with several great options

room service would be a plus, the phone in the room has a little light that will stay on the whole

pizza available for late night room service despite leaflet in room showing variety

ordered room service for food and found staff member who brought it to room was really straight faced and

room service no 24 hour

dirty & no room service