there was street parking right in front of the inn, and our motorcycle was perfectly safe there for the three days

dinner was exceptional and breakfast a treat

everything, especially breakfast

have liked an early breakfast as wanted to be away sharp but not an issue for us

the bar didn't have a pool table

the bathroom was amazing, room service & breakfast were delicious

food that we had was excellent, we had 1 room service, an evening meal, and breakfast, all excellent standard

only comment i would make is that on the website it says 24 hour room service, we arrived at 9pm, which is when the kitchen closes, only to be told that once the

beds, good sized tv with a range of channels and apps, tea making facilities, towels, fridge, room service, working radiator

wifi good

castle is a bit secluded so we stayed in and ordered room service

the same time as my stay which made it very busy and not so easy to get dinner so i chose to have room service and though light on options in your room the meal was very

a bar food menu as opposed to a room service only menu would have been a lovely alternative if you were not in the mood for the al

room service was superb and breakfast was delicious

the room service was amazing and the breakfast options are superb

the property was beautiful, but distant . the room service was not available.

no information within the room regarding room service, dinner menu, breakfast times

there seemed to be no room service available which i would expect from a hotel of this kind

room service & food , esp the steak - melt in your mouth staff really great was my birthday treat

no info in the rooms re dinner or room service menu etc

room service could have been a bit more transparent/available

do with a bar to purchase drink instead of ordering at reception and having to pay for room service

room service staff all excellent.

room service food came on time and was still hot

the price of the breakfast was very fair and there's no tray charge for those who want to order room service

i did mention this to the lady on reception and she offered us room service - which we took up and it was great ( thank you ) (+) room service is great too (-)room service would be ideal for business users (+) room service breakfast was good with some very tasty options (+)its has all amenities and room service is very good,the bar and restaurant are comfortable. (-)the only thing we missed was a few more english tea bags in the room and the opportunity to order room service (-) the only oddity was no reception desk and also there weren t any instructions about room service in the room or numbers to dial (-)room service and on site parking available (-) had to call the restaurant from my mobile to order room service

wifi signal was really substandard for such an establishment, this is a priority for business needs

the wifi could really use some love though, boost it

bar can be a bit noisy depending on your room location

that were not so good, and these are minor points to be fair, the wifi was not good at all plus you can barely get any 4g there either

room service

the room service is not available certain day

comfortable large bed room service was quick walking distance to city centre

comfortable bed; nice views, good breakfast, good food in general + free room service which is not the case usually

eaning) could be improved

the only issue we had was that there was no room service avalible.

it would have been better if there is more food choices to deliver for room service.

no room service

s no restaurant open) was poor

breakfast was room service , very well done and great selection

were so friendly and the room service food was great

to the website the restaurant is closed but room service is available 24/7

i liked that they encouraged the use of food delivery apps over room service

) it said 24h room service, they didn t have room service

for not checking, but it was disappointing that there was no food available in the evening and no room service

they are always happy to help with directions, table/room service and the room cleaning staff are equally pleasant and approachable

room service was exceptional, the wait staff were fantastic and very helpful

room service detritus in corridors

d tasty biscuits), splendid bathroom with fine shower, good room service

bed was comfy and room service great

the room service and food in general was good

room service great

i had evening room service which was absolutely delicious and i asked for the recipe from the chef

the food was excellent from restaurant to room service

food and drinks that we had for room service was good

due to covid room service but very very limited options, booked 1 sausage roll , 1 croissant and coffee for 8am

and they offered room service food but why do that when there were places outside that you could eat jn that would

room service of delivered food loud music playing all night in the customer lounge only one slice

the room service was excellent

room service removed soap stone form toilet tub and did not replace

the breakfast and room service from the bistro was also excellent

17 for a gin at room service is outrageous, covid times or not

i had room service and the food was really nice and as expected good

not all the items on the room service menu was available during our stay.

staff was attentive and room service was prompt

kitchen is closed for the whole month of january (breakfast is still available)so no room service food was available (-)only do room service, no dinner or lunch in restaurant (+) the food was good all round for room service and breakfast (-)room service/bar menu which had only items with cheese in it (-)they do room service for food at almost any time, the only things available at the bar were (-)biscuits in the hospitality tray room service not available which was quite a bummer as i couldn t leave the room after 7pm and (-)due to the hotel reopening after lockdown but a limited bar, room service only and no gym at the moment (-) no room service for breakfast (-) room service options were extremely limited, especially for a saturday night (-)there was room service for evening meals - which we were told could be eaten in the breakfast area after

robes, slippers, free soft drink mini bar and an in room coffee machine

several lighting options for the room, usb charging points and a good signal for the wifi

there was a restaurant, bar and gym

room was really nice, the staff were friendly, breakfast was excellent value for money and the gym facilities were okay

we ordered room service and it came and my partner pie and chips was a frozen pukka pie which he ended up not

lovely soup and sandwiches from room service

rooms, super comfortable beds, room service and clean every day

choices (everything from eggs benedict to a full scottish) as well as a continental breakfast bar with juices, cold cuts, fruit and cereals (+)the evening meal to the bar was brilliant service and atmosphere was excellent (+)faces at breakfast (which was absolutely amazing) to the cheerful housekeeping ladies, the bar staff who let us use the couches and watch tv and served us drinks when the bar wasn't even (+)most comfortable beds and pillows, hospitality tray friendly staff, great skyline restaurant and bar drinks cheaper than most outside (-)guys a reception were brill, even allowed us to checkin 20 mins before time and the guys on the bar on the top floor was brilliant (+) the staff, reception, bar & reception were first class (+) breakfast was tasty, bar and restaurant was lovely and modern (-)the dining room had been open but we found a bar that served food a half mile away (-) in reality there s no restaurant and the bar and hotel were so quiet the bar was empty

however the room service breakfast service was fantastic servicing of the room wasn t great, on one occasion

check in..breakfast..room service..all excellent

the room, room service and the room including the entire property was spectacular.

impeccable service via reception and room service.

in king deluxe room with castle view pleasant friendly staff good breakfast bar restaurant 24 hr room service good location would stay again if visiting

the breakfast was great with lots of choice and room service convenient and tasty

room service at night and the sandwich was made with stale bread

only issue was room service was not available however i am sure there is a good reason for that and it wouldn t

ordered room service

pizza was cold ordered room service

wonderful as well :) room was perfect everything you needed and more, very clean bed was comfy, room service for breakfast 10/10 and all staff where very helpful polite and friendly 10/10

one answers the phone for room service or front desk

restaurant on site and fast room service

the front desk service, room service and restaurant service are all very good

restaurant and room service

location, room service, friendly and helpful staff, discounts on local places to eat &

at 2:45 i asked them could i check in now and after a bit of pretend communication between room service and reception they said i could go up to room at 2:55

night or two and ended up staying longer because it was perfect for me for location, comfort, and room service

you do also have to request room service they came in and put new towels down, but didn t make the bed

great room service and very reasonable

the call buttons for room service were great

easy to contact reception who came to my room with room service very quickly

couldn t get the coffee machine working, we did press from room service 3 times but no one appeared

great room service, decor, bathroom, everything.

the whatsapp room service is a nice touch- we ordered cocktails to the room only had to send a message and they

the location next to haymarket, 24hrs service desk, room service, luggage storage, great client service

also a great option is to have good option for the room service, plus a restaurant option downstairs

we did use room service one night for a snack and it was very tasty

good room service every day

room service was pretty good with beds being made every day and clean towels

room service and housekeeping are second to none

room service for dinner was very quick after ordering and the food was amazing and hot still

breakfast was amazing and quick room service

didn t know how to acquire room service, or that there was a cut off on it, therefore we missed out

room was lovely and just right for size. room service was great and meal was lovely and hot.

no room service, seemed a lot of money when we could've got all this by paying a lot less

hotel isn't licensed to provide hot food room service unfortunately

the biggest issue we had was that the hotel lacks room service, though they accommodated us late one night with a delicious soup

delicious room service breakfast

they provide a room service option that is more basic, but both were absolutely wonderful

room service was very good and good to a high standard

room service was reasonably priced

furnished, comfortable bed, good quality bed lined, lovely bathroom and soft towels, excellent room

room service was great

bed, well furnished and decorated, very clean rooom and room service excellent

far too much offered for room service breakfast so wasted a lot of food.

room service breakfast and the restaurant was superb

everything was perfect, from the check-in, the staff, the room service, and the location

the room service menu is really limited.

room service is great

excellent room service

room didn t get cleaned as the room service label which hung on string kept twisting round to do not disturb

the bar was a little pricey

loved checking in at the bar for our hotel stay

shower thermostat, radiator thermostat and wifi were not working

ironing facilities, a fridge, a safe, full array of toiletries, complimentary water, phone for room service

had room service quite late one of the days when we were wanting to change and get ready for the

spatious room, comfortable bed, excellent

good location, very clean rooms , good room service, helpful and friendly staff

had a problem trying to access food after 2130 but eventually discovered room service which delivered a very good sandwich

was hungry as i hadn't eaten much, so i was delighted when there was a little wooden thing with a room service menu qr code

brilliant room service with the restaurant going above and beyond to help with food intolerances

front desk staff were really welcoming and friendly and room service was delicious

hotel wanted to be green, so we agreed to reduce the room service which left us with wet towels

would have liked a fitness facility. found the room service menu a bit confusing.

say there was anything the i would class as didn't like would've liked a more cost effective room service paying a 5 tray charge when a budweiser is only 4 and something is a little odd

the bed and room service was outstanding

we ordered room service on the first night and the food was delicous especially the haggis bon bons and the

great price lovely bathroom good room service

breakfast room service tray still out in corridor at 7pm

location housekeeping room service

great stay, room excellent, room service prompt and food wonderful

they have a hotel with room service and there are a lot of restaurants around to choose for meals

room service tray from the previous guests was still sitting at our room for when we arrived and

slightly slower room service. due to upgrading work slight inconenience.

while the staff there were excellent and they kindly offered complimentary breakfast and a dinner, the room itself was of lower specification and quality than what i had

con didn t work in room, battle to get the breakfast we d pre-booked, over enthusiastic waiting staff clearing our table both mornings when

breakfast was decent

restaurant was fantastic and breakfast room service exceeded expectations

room service menu could have been better

the wait staff that served me a couple of meals via room service was courteous and timely

the hotel seemed very busy , we ordered room service & couldn t get through but when i phoned the reception again the staff said they

price of room service

hotel is beautiful staff were amazing and helpful - breakfast was lovely and plenty of choice and room service was very good too and not too pricey either

i m especially thankful to the room service team for helping me find my diamond ring truly grateful for their kindness and

would have liked a full menu for the restaurant in the room, not just the room service menu

- 24 hour room service was very nice as we arrived late at night and my kids were hungry

room service for water and change of cups in the room was not responded well.

however, we used room service for dinner which was quick and the food was hot

, breakfast, room was clean room service is good we had a decent time off to stay in the

room service. staff couldn't do enough to help us. well done!

everything about this hotel, big comfy room, spa facilities, great room service and food

the hotel is excellent the room was very spacious and very clean as was the whole hotel, we had room service so did not go to the restaurant but it was the same food which was 5*

it had the cutest bar

room was big bright and spacious had a great sleep the staff couldn't do enough for you a nice bar to sit with a

it has a luxe hotel, fully stocked vibey bar where we met some really fun people

it had the cutest bar and dining

we enjoyed the games in the bar area for a while too

the room, the staff, breakfast and room service

room was missing an information leaflet with wifi codes or room service/hotel facilities etc

great room service meals, attentive staff.

there was no bar or restaurant in the building that we were in and when we rang for room service there was no answer

also, i wanted to order food on our first night up for room service, and to have water as well as we were partched

i almost forgot the room service team

member of staff from the door to reception to house keep to duncan the man who brings room service was 100000% professional polite and attentive at all times what a perfect

limited room service menu

pecially the cabbage

delicious food both in the restaurant and from room service, a lovely bar with a great selection and friendly and knowledgeable staff

room service would have been the cherry on the cake x

though it

room service was great too

phoned to look at room service but was told there wasn t any

lack of room service/breakfast but this is of course during covid times so totally acceptable

besides, room service is not satisfactory

om service)

view wasn t great but that doesn t make a difference, room service would be a good touch but yet again not bothered a bath would be nice also but it s

nice environment and exceptional room service

), a young lady knocked the door and told me that she had to clean the room

breakfast was delicious although top drawer on price at 35pp for cooked options

breakfast was varied

very clean, good location. excellent breakfast and bar snacks.

tables in bar awkward height compared to seating

the hotel itself is beautiful with views from the bar of the castle, stunning in the evening, and my room was incredibly comfortable and cozy