no room service.

the room service is every other day, but they came right away when we called for new towels etc

room service took 45-50 mins which is not ideal

the covid restrictions re room service, pool closures, etc

no transportation, no daily room service ,a daily resort

mattress very comfortable. breakfast delicious. areas super clean. safety 24/7

no wifi, no cable, no phone access

loved the bunk beds for the kids!

comfortable beds. safe location. on-site guest laundry. professional, courteous staff.

very friendly staff, nice facility, clean, excellent breakfast included. nice pool.

and rooms breakfast was really good

breakfast was not good due to covid restrictions; but they offered a sack breakfast with goodies in

she put me in the room i ask not to be near employee laundry room,or an exit door, and what did they do put me at an exit and a laundry room it was so

pool was small and was rite by my window so when looked out pool people looking right at me into my

swimming pool

options around, and because of the covid restrictions in the county, the pool and restaurant/room service are unavailable, although the hotel website still touts these things (quite a walk) as with room service (if the bartender over there would pick up the phone to place the order (-) no clean up room service(i know, covid, a good excuse for everything now) (-) we did not get room service on saturday (-) the room service lady who knocked in the morning while is very rude (-) then i was told the rooms might not be ready so i had to wait for them to check like 5x with room service to make sure they had my rooms

the free wifi was nice and the bagged breakfast.

the jacuzzi tub in the room was nice

the evening lady was even rude to my kids when they tried to get a

t hotel's fault) meant no pool, spa, gym, lobby seating, business center, or get this, an ice machine

room service was terrible

long walk to get to the room. no restaurant or room service.

room service dinner options very limited had to go down to the

i am happy to get away, but the diner was closed, there is no room service and no coffee in the lobby in the morning

12 dollars for parking, and still no restaurant/room service or pool available

location and i was able to have late check out

the king size bed was super comfortable, i stayed on the bed with my three kids

i would recommend larger pool towels and a warning if they are going to give you a room by the elevator

by the pool, needed to be cleaned, and refilled with paper towels

loved the staff and how helpful and nice they where my kids loved the breakfast and their beds

asked for an early check in because we'd been on the road since 3am and they graciously accommodated

it was quiet with good parking

they provided extra blankets and blow dryer, early check in and later check out

wifi is very poor

covered parking right next to the room the bed is unbelievably comfortable and a huge tv screen are all

room service for more towels, never answered.

no room service or food anywhere no valet service

did our food was spoiled and the drinks we brought were damaged so we had to order drinks through room service and still waited for the engineer to fix the fridge never happened totally

though it looks like there is) fire alarm went

staff, cleanliness, room service!

room service was right on schedule. i appreciated that

good wifi , beautifful view of the lake from my room, place was quiet during the weekend, came monday

pool view was awesome - clean room, and bathroom

weak wifi. no complimentary bottled water.

great cool weather, nice pool, tables, and chairs

staff were rolling carts past our room and doing laundry after we checked in and in the morning before check out

large room with a lot of amenities. they even have a guest laundry room on site.

friendly staff with food and laundry on site.

nice location and place very large suite good wifi and free parking

the staff are friendly & parking accessible

the price was very reasonable. the room service staff were pleasant. freeway access was good.

wifi, the shower head is at chest level and the towels are so abrasive they exfoliate your skin-

strange parking

advertised wifi didn t work

not enough parking

staying in and room service, was peaceful, if you didn't want a big party

room service and the food at the restaurant, la cosecha, were excellent

staff at the front desk, the parking greeters, our room service employee and the restaurant employees were friendly and helpful

the bed was amazing and so was the room service

can't beat the location. easy beach access, good food and the room service was exceptional.

location, very comfortable, excellent continental breakfast, great coffee

don't have a pool but they have a jacuzzi

lack of adequate parking for customers, coffee maker in room did not work.

gravel parking i had to park in the street

with spacious room and morning light breakfast

the pool and jacuzzi, room service. good price and polite staff.

more than enough parking spots available in the parking lot, so you can park your car close by the room

pool jacuzzi huge bathtubs. nice quiet. good place to sleep.

economy rate, clean bedding, clean economy towels, coin-op laundry facilities, nice pool and hot

the jacuzzi and the swimming pool.

room service does a great job of cleaning the rooms

the rate per night was a little high considering there was no option of purchasing room service or premium movies which we would have happily paid extra for

i liked the room service food and having a refrigerator in the room.

and that was anyone we interacted with - room service, housekeeping, front desk, maintenance, management

to clean the fridge myself and room service only replaced trash bins and did not take obviously used/discarded towels

room service was slow and expensive, and the food arrived cold/french fries were limp

room service staff saturday night was rude

some of room service food was cold to lukewarm - for the price should have been hot

the location of the facility, room service, pool service and spa. the maids were friendly.

room service food just fair

the rooms are beautiful, the service is excellent, room service and massage were fantastic!

no late room service available

food was not that good, we tried at the restaurant and room service and both were just average

some meals were down right terrible, room service lacking and management support very poor

we received calls about room service that was not ordered by us

room service was slow and food was average but pricy

arrange surf lessons, private yoga on the beach, beach towel and board rentals, in-room massage, room service

you have to try breakfast room service on your patio overlooking the ocean - breathtaking

kitchen wasn t open and menu was much reduced and we were charged the same, morning room service menu was coffee we had to ask for tea

they didn t have room service

view from room, swiftness of room service, staff very friendly, bidet toilet was awesome!

downstairs is great with a terrace overlooking the water and all the staff, from check-in to room service, were exceptional

the customer/room service was prompt and exceptional

ccidents happen but no one ever contacted us for an

when ordering room service, there was a hair in our food :